Single Use Support
Single Use Support provides single-use fluid management and cold-chain platforms (RoSS freeze-thaw, fill, storage, ship systems plus IRIS consumables) for biopharmaceutical manufacturers, CDMOs, and cell-and-gene therapy producers worldwide, with Novo Holdings holding a 60% majority stake since May 2024.
- Company typePrivate
- Founded2017
- HeadquartersKufstein, Austria
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Single Use Support does
Single Use Support GmbH, headquartered in Kufstein, Austria, designs and manufactures single-use fluid management and cold-chain platforms for biopharmaceutical manufacturers, CDMOs, and cell-and-gene therapy producers. Its portfolio spans plate-based freeze-thaw systems (RoSS.pFTU lab-scale through XL at 500L), blast and cryogenic freezers, automated aseptic filling lines (RoSS.FILL), PUPSIT integrity testing, ultra-low-temperature storage, and cold-chain shipping containers, supported by a sterile consumables line (IRIS Single-Use Assemblies, IRIS bags, IRIS Seal) and protective shells (RoSS). The technology is vendor-agnostic and bag-independent, designed to integrate with all major single-use bag manufacturers while meeting EU GMP Annex 1 requirements.
The company operates a platform-plus-consumables business model: hardware platforms (RoSS.pFTU, RoSS.FILL, RoSS.BLST, RoSS.ULTF, RoSS.LN2F) generate upfront capital sales plus recurring consumable revenue from RoSS shells and IRIS assemblies, supplemented by qualification, validation, and engineering services and rental/financing options for lab-scale systems. Go-to-market combines direct enterprise field sales (led by CCO Davy De Wilde, with regional directors in EMEA and APAC) with a distributor network covering Japan, South Korea, China, Taiwan, and Latin America; the US is served through a Massachusetts-based subsidiary.
In May 2024, Novo Holdings acquired a 60% majority stake, with founders and Danaher Corporation retaining minority positions. Subsequent leadership appointments (CEO Darren Verlenden, CCO Davy De Wilde, Chair Tim Robinson, CSMO Ania W. Payne, PhD) and a tripling of ISO 7 cleanroom capacity in Austria in October 2025 indicate an active scale-up phase targeting ADCs, mAbs, mRNA, viral vectors, cell therapies, and gene therapies across global biopharma manufacturing.
Single Use Support firmographics
Firmographics- Name
- Single Use Support
- Legal name
- Single Use Support GmbH
- Website
- https://susupport.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Single Use Support provides single-use fluid management and cold-chain platforms (RoSS freeze-thaw, fill, storage, ship systems plus IRIS consumables) for biopharmaceutical manufacturers, CDMOs, and cell-and-gene therapy producers worldwide, with Novo Holdings holding a 60% majority stake since May 2024.
- Ownership category
- akta.pro rank
Single Use Support industry classification
Industry- Product category
- Biopharmaceutical Fluid Management Equipment
- NAICS
- Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Measuring, Dispensing, and Other Pumping Equipment Manufacturing (333914)
- SIC
- Refrigeration & Service Industry Machinery (3580), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)
- akta.pro primary industry
- Cold Chain, Cryopreservation & Biologics Storage/Handling Technologies (HLAAAJAN)
- akta.pro secondary industries
- Single-Use Technologies (SUT) & Disposable Fluid Management (bags, assemblies, connectors) (HLAAAJAC), Sample Preparation, Storage & Cryogenics (Freezers, Cryovials, Cryostats) (HLAGAIAJ), Single-Use Systems Assembly & Consumables Manufacturing (Bags/Tubing/Assemblies) (HLAGAGAH), Pharmaceutical & Biologics Frozen Storage (Ultra-Low/Deep-Freeze) (TLALACAD)
Keywords
Where Single Use Support is headquartered
LocationHeadquarters
- HQ city
- Kufstein
- HQ country
- Austria
- HQ region
- Europe
Offices3 records
Markets served
Single Use Support business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Operations, Supply Chain, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Hardware Platform Systems: Sale of freeze-thaw platforms (RoSS.pFTU series), filling systems (RoSS.FILL series), and storage solutions (RoSS.ULTF, RoSS.LN2F). Equipment sold directly to biopharma companies and CDMOs with installation, qualification, and validation services.
- Single-Use Consumables: Recurring revenue from single-use consumables including RoSS shells, IRIS assemblies, IRIS bags, and protective packaging. Consumables purchased alongside hardware platforms and on standalone basis.
- Services: After-sales service, qualification and validation services, engineering services, and full shipment service for customers requiring comprehensive support.
- Financing/Rental: Flexible financing models and rental options offered for platform systems, allowing customers to lease equipment with refund if purchased within 3 months.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Platform Systems (Freeze-Thaw, Filling) |
| Unit Pricing | Pay-as-you-go | Single-Use Consumables |
| Other | Monthly | Laboratory Equipment Rental |
| Other | Multi-year contract | Services (Qualification, Validation, Engineering) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Single Use Support product offering
Product offeringCore offering
Single Use Support manufactures and sells proprietary single-use fluid management and cold chain platform systems for the biopharmaceutical industry. Its portfolio centers on plate-based freeze-thaw units (RoSS.pFTU), automated aseptic filling platforms (RoSS.FILL), ultra-low temperature storage and cryogenic freezers, cold chain shipping containers, and a range of single-use consumables including protective RoSS Shells and IRIS bioprocess containers and assemblies. The equipment and consumables are sold to biopharma manufacturers, CDMOs, and cell and gene therapy developers globally.
Product overview
Single Use Support provides advanced fluid management and cold chain solutions for the biopharmaceutical industry, operating a platform-plus-consumables architecture. Their product portfolio centers on two main platform systems: Freeze & Thaw Platforms (RoSS.pFTU series including Lab-Scale, Mid-Scale, Large-Scale, and XL; RoSS.BLST blast freezer; RoSS.ULTF ultra-low temperature storage; RoSS.SHAK thawing shaker; RoSS.LN2F cryogenic freezer; and RoSS.LODR gripper arm) and Fill & Filtration Platforms (RoSS.FILL series for Lab-Scale, CGT, Bag, Base, and Bottle filling; RoSS.PADL homogenizing/cooling; RoSS.DRAI draining system; and RoSS.PPST PUPSIT integrity testing). Supporting these platforms are Non-Sterile Consumables (RoSS Shell protective bags, RoSS.KSET small bag protection, Bottle RoSS, RoSS.SHIP cold chain container, RoSS.LIQU bag tote, RoSS.TRLY trolley, RoSS.RACK rack) and Sterile Consumables (IRIS Single-Use Assemblies, IRIS Bioprocess Containers, IRIS Seal). The solutions cover the entire liquid management process from primary packaging in bags, bag protection with shells, filling via assemblies and platforms, through to cold chain management with controlled freezing/thawing, ultra-cold freezing, and reliable shipping. Applications span antibody-drug conjugates, monoclonal antibodies, viral vectors, plasmid DNA, mRNA, vaccines, cell therapy, and gene therapy manufacturing.
Differentiator
Problem solved
Functional benefit
Brands
- RoSS: Robust Storage & Shipping - product line for protecting single-use bags, including RoSS Shell, RoSS pFTU, RoSS FILL, RoSS BLST, RoSS ULTF, RoSS SHAK, RoSS LN2F, RoSS LODR, RoSS KSET, RoSS TRLY, RoSS RACK, RoSS DRAI, RoSS PPST, RoSS FRDG
- IRIS
Products and services
- RoSS.pFTU Lab-Scale Plate-based laboratory freezer for clinical studies and cGMP freezing and thawing processes. Compatible with single-use bioprocess containers from 1mL to 10L, enabling controlled freezing down to -80°C.
- RoSS.pFTU Mid-Scale Plate-based freeze-thaw system for mid-scale applications. Compatible with single-use bags up to 20L with total load up to 100L per batch.
- RoSS.pFTU Large-Scale Large-scale plate-based freeze-thaw unit for any scale and batch size. Compatible with single-use bags of all sizes and manufacturers, enabling controlled process down to -80°C of up to 400L per batch.
- RoSS.pFTU XL Extra-large automated plate-based freeze-thaw unit for 500 liters per batch of liquid substances. Compatible with 10x50L single-use bags from any vendor, featuring integrated shaker function for thawing.
- RoSS.BLST Blast Freezer GMP-compatible blast freezing and thawing system for drug substances. Suitable for any primary packaging with temperature range of -80°C to +40°C, featuring modular mobile internal rack system and optional shaking function for thawing.
- RoSS.ULTF Ultra-Low Temperature Storage Upright ultra-low temperature storage freezer for frozen drug substances down to -80°C. Contains up to 300L of drug substance with high storage density and stackability.
- RoSS.LN2F Cryogenic Freezer Cryogenic controlled rate freezer for cryopreservation down to -170°C. Enclosed platform system for dosed freezing for cell and gene therapies.
- RoSS.FILL Lab-Scale Fully automated aseptic filling platform at smallest footprint for laboratories. Fills up to 12 single-use bags in standard configuration with state-of-the-art technology for highest accuracy.
- RoSS.FILL CGT Fully automated aseptic cell and gene therapy filling system allowing multiple small single-use bags to be filled simultaneously with high filling accuracy down to 1mL/bag.
- RoSS.FILL Bag Flexible automated aseptic filling machine for aliquotation and dispensing of bulk drug substance into single-use bags. Up to 400L+/batch with highest accuracy.
- RoSS.FILL Base Flexible filling system for bulk filtration and dispensing drug substances into single-use bags with fully disposable single-use fluid path.
- RoSS.FILL Bottle Fully automated RoSS.FILL aseptic single-use bottle filling system for worry-free filling and filtration of liquid drug and non-drug substances into bottles up to 10L.
- RoSS.PADL Homogenizing and Cooling System Scalable massaging and mixing system for achieving uniform mixture in single-use bags with integrated cooling and heating for optimal temperature maintenance.
- RoSS.PPST PUPSIT System Advanced PUPSIT (Pre-Use Post Sterilization Integrity Testing) system testing integrity of up to two filters used in biopharmaceutical manufacturing, meeting EU GMP Annex 1 requirements.
- RoSS Shell Safest transport solution for all available single-use bioprocess containers. Robust Storage & Shipping (RoSS) system protecting single-use bags and reducing product loss with bag-independent design.
- RoSS.SHIP Cold Chain Container Cold chain container securing storage and shipping of bulk drug substance for almost one week. Maintains below -60°C for at least 6 days with Smart Tracking & Tracing Add-on. Holds up to 55 RoSS shells.
- IRIS Single-Use Assemblies Vendor agnostic single-use assemblies manufactured at highest quality standards in ISO 7 cleanrooms. 100% customizable, dual sourcing, GMP-compatible.
- IRIS Single-Use Bioprocess Container 2D single-use bioprocess container available in sizes from 20mL to 10L with freezing capability to -85°C. Fastest possible delivery times.
Quantifiable outcome
- Reduced product loss through protected shell systems and controlled freeze-thaw processes
- +3 more outcomes
Companies that use Single Use Support
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
Single Use Support technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Single Use Support partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- BioPhorumcoreSingle Use Support joined BioPhorum, a global collaboration platform bringing together biopharmaceutical manufacturers and suppliers to address industry challenges and accelerate progress. Membership reflects commitment to driving collaboration and innovation in the biopharma industry.
- Double Helix International, Inc.minorJapanese distributor representing Single Use Support products in Japan. Contact: Hideki Yamamoto ([email protected]).
- BBOCS Co., Ltd.minorSouth Korean distributor representing Single Use Support products. Contact: Aaron Lim ([email protected]).
- Skybioscience, Inc.minorSouth Korean distributor representing Single Use Support products. Contact: Simon Ahn ([email protected]).
- YanE Scientific Instrument (Shanghai) Co., Ltd.minorChinese distributor representing Single Use Support products. Contact: Jimmy Xu ([email protected]).
- Mitek Lab Co., Ltd.minorTaiwanese distributor representing Single Use Support products. Contact: Chris Peng ([email protected]).
- HixwerminorLatin American distributor representing Single Use Support products. Contact: Matias Meyer ([email protected]).
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Single Use Support competitors and assessment
Company assessmentEmerging players
- BioLife Solutions: BioLife Solutions provides cold chain and cryopreservation solutions (biopreservation media, storage, and shippers) specifically for cell and gene therapies. Overlaps with Single Use Support's RoSS.LN2F and cold chain shipping offerings in the high-value CGT segment where product loss during cryopreservation is critical.
- B Medical Systems: B Medical Systems specializes in cold chain solutions for medical and pharmaceutical applications, including ultra-low temperature freezers and vaccine cold chain equipment. Comparable to Single Use Support's RoSS.ULTF and RoSS.SHIP offerings for biologics and vaccine distribution.
Direct peers
- Sartorius: Sartorius is a leading bioprocessing solutions provider offering single-use bioreactors, fluid management, filtration, and freeze-thaw platforms alongside consumables. Competes directly with Single Use Support in single-use bioprocessing infrastructure for biologics and cell/gene therapy manufacturers.
- Cytiva: Cytiva (formerly GE Healthcare Life Sciences, now Danaher-owned) is the largest single-use bioprocessing equipment and consumables provider, offering freeze-thaw platforms (VIA Freeze), single-use bioreactors, fluid management, and fill-finish solutions. Directly competes with Single Use Support across freeze-thaw, aseptic filling, and single-use assemblies for biopharma customers.
- Pall Corporation: Pall Corporation (Danaher) manufactures single-use bioprocessing systems, fluid handling assemblies, and biopharmaceutical filtration. Pall is both a prior investor in Single Use Support and a direct competitor in single-use assemblies and fluid management platforms for biopharma manufacturers.
Regional players
- BINDER GmbH: BINDER manufactures incubation, drying, and ultra-low temperature freezers used in pharmaceutical, biotech, and laboratory applications. Strong European presence comparable to Single Use Support's Austrian/German market footprint; overlaps on cold storage equipment for bioprocessing.
- Helmer Scientific: Helmer Scientific produces cold storage equipment including ultra-low freezers, plasma freezers, and pharmaceutical-grade refrigerators primarily serving North American healthcare and biopharma markets. Comparable to Single Use Support's RoSS.ULTF cold storage line, though with a stronger North American healthcare footprint.
Broad incumbents
- Eppendorf: Eppendorf manufactures laboratory equipment including ultra-low temperature freezers, bioreactors, and bioprocess consumables used in pharma and biotech. Competes with Single Use Support on cold storage infrastructure and smaller-scale bioprocessing equipment for biopharma R&D and manufacturing.
- Thermo Fisher Scientific: Thermo Fisher Scientific offers a broad bioproduction portfolio including single-use systems, cold storage (TSX and Heracell freezers), fill-finish equipment, and consumables through its Patheon CDMO and bioproduction segments. Overlaps with Single Use Support across freeze-thaw, cold chain, and fill-finish for biopharma manufacturers.
- Merck KGaA (MilliporeSigma): Merck's Life Science segment (MilliporeSigma) offers Mobius single-use bioprocessing, freeze-thaw solutions, aseptic fill-finish, and an extensive consumables catalog. Competes with Single Use Support across fluid management, freeze-thaw, and single-use assemblies, with significantly broader scale and global reach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Single Use Support social profiles
Digital presenceSingle Use Support compliance and trust
Trust signalCompliance3 records
Single Use Support financial estimates
Financial estimateRevenue estimate
Valuation estimate
Single Use Support leadership team
Management profileNumber of profiles
Profiles15 records
Single Use Support subsidiaries and ownership
Company hierarchySubsidiaries1 record
Single Use Support funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Single Use Support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Single Use Support
What does Single Use Support do?
Single Use Support manufactures and sells proprietary single-use fluid management and cold chain platform systems for the biopharmaceutical industry. Its portfolio centers on plate-based freeze-thaw units (RoSS.pFTU), automated aseptic filling platforms (RoSS.FILL), ultra-low temperature storage and cryogenic freezers, cold chain shipping containers, and a range of single-use consumables including protective RoSS Shells and IRIS bioprocess containers and assemblies. The equipment and consumables are sold to biopharma manufacturers, CDMOs, and cell and gene therapy developers globally.
Is Single Use Support a public or private company?
Single Use Support is a private company. It is classified as private equity controlled and is currently operating.
When was Single Use Support founded?
Single Use Support was founded in 2017. It employs 11 to 50 people.
Where is Single Use Support based?
Single Use Support is headquartered in Kufstein, Austria, in the Europe region.
How does Single Use Support make money?
Four revenue lines are on record. Hardware Platform Systems are the primary driver. The others are single-Use Consumables, services and financing/Rental.
Who are Single Use Support's main competitors?
Emerging players on record are BioLife Solutions and B Medical Systems. Direct peers are Sartorius, Cytiva and Pall Corporation. Regional players are BINDER GmbH and Helmer Scientific. Broad incumbents are Eppendorf, Thermo Fisher Scientific and Merck KGaA (MilliporeSigma).
Does Single Use Support have an API?
No public API is recorded for Single Use Support.
What industry is Single Use Support in?
Single Use Support's product category is Biopharmaceutical Fluid Management Equipment. Its primary akta.pro industry code is HLAAAJAN, Cold Chain, Cryopreservation & Biologics Storage/Handling Technologies, with a secondary code of HLAAAJAC, Single-Use Technologies (SUT) & Disposable Fluid Management (bags, assemblies, connectors). Its NAICS code is 333415 and its SIC code is 3580.