TSP

TSP (Technology Service Professionals) is a privately held, minority-owned IT services firm delivering maintenance, workforce, professional, and recruitment solutions to enterprise and public-sector clients across the United States and Canada via its proprietary TSP CSC platform and Tess AI agent.

Company typePrivate
Founded2005
HeadquartersDallas, United States
Headcount501–1,000
GTM typeB2B
OfferingServices

What TSP does

TSP is a privately held, minority-owned IT services and talent solutions company founded in 2005 and headquartered in Richardson, Texas. The company delivers four integrated service lines — IT Maintenance, IT Workforce Solutions, IT Professional Services, and IT Recruitment — to enterprise organizations and public-sector clients across the United States and Canada. Its service portfolio spans installation outsourcing, network, server, and storage maintenance, residency programs, project services, and IT staffing across contract, contract-to-hire, and permanent placement models.

TSP's core technology platform is TSP CSC, a proprietary cloud-based IT service management system designed for rapid integration with ServiceNow, Salesforce, or homegrown ITSM tools, with typical deployments completed in days rather than months. Supporting service delivery is TSP University, an internal training and Boot Camp program that combines classroom, virtual, and mentored learning to develop and retain technical staff. In May 2026, TSP launched Tess, an AI-powered conversational agent that autonomously handles customer inquiries about IT outsourcing and staffing options 24/7, with seamless handoff to human specialists for complex needs.

The company operates a sales-led, consultative go-to-market with value-based pricing, multi-year contracts, and direct enterprise field sales supported by Tess for inbound engagement. Revenue is generated through professional services engagements, managed maintenance contracts, and staffing placements. TSP claims a roster of marquee enterprise clients including IBM, Microsoft, Lenovo, Lockheed Martin, Dell EMC, Hitachi, HP, NetApp, Qualcomm, Raytheon, and Texas Instruments, and emphasizes a "product is our people" philosophy with half the national average time-to-fill for IT staffing positions.

TSP firmographics

Firmographics

Name: TSP
Legal name: Technology Service Professionals
Website: https://mytsp.net
Company type: Private
Founded year: 2005
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: TSP (Technology Service Professionals) is a privately held, minority-owned IT services firm delivering maintenance, workforce, professional, and recruitment solutions to enterprise and public-sector clients across the United States and Canada via its proprietary TSP CSC platform and Tess AI agent.
Ownership category
akta.pro rank

TSP industry classification

Industry

Product category: IT Services
NAICS: Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)
SIC: Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)
akta.pro primary industry: IT Incident, Problem & Change Management Platforms (HDAEALAI)
akta.pro secondary industry: Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

Keywords

IT maintenance services
IT workforce solutions
IT professional services
IT recruitment services
IT service management

Where TSP is headquartered

Location

Headquarters

HQ city: Dallas
HQ country: United States
HQ region: North America

Offices1 record

Markets served

TSP business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

IT Professional Services: Revenue generated from delivering IT professional services including installation, maintenance, network, server, storage, and project services. Geographic reach across US and Canada enables delivery of scalable IT support.
IT Workforce Solutions: Revenue from providing IT talent through contract recruitment, contract-to-hire, and permanent placement. Includes desktop support, network services, and data center services.
IT Maintenance Services: Recurring revenue from ongoing IT maintenance including network, server, and storage infrastructure maintenance with manufacturer-independent support.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	Custom value-based pricing tailored to business objectives

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

TSP product offering

Product offering

Core offering

TSP provides enterprise IT services spanning IT maintenance, workforce solutions, professional services, and recruitment for technology organizations. Its offerings include multi-OEM hardware/software support, IT staff augmentation, project-based professional services, and specialized IT recruiting, delivered alongside its proprietary TSP CSC service management platform and Tess AI agent.

Product overview

TSP (Technology Service Professionals) is an award-winning minority-owned IT services and talent solutions company offering a portfolio of integrated services organized around IT Maintenance, IT Workforce, IT Professional Services, and IT Recruitment. The company's core platform is TSP CSC, a cloud-based IT service management system that can integrate with ServiceNow and Salesforce. Supporting the service delivery is TSP University, an internal training platform, and Tess, an AI-powered agent launched in 2026 for customer interaction. TSP's offering is differentiated by its 'product is our people' approach, providing skilled IT professionals across installation, maintenance, network, server, storage, desktop support, and project services throughout the United States and Canada. The company operates a manufacturer-independent support model with flexible staffing options including contract, contract-to-hire, and permanent placement recruitment.

Differentiator

Problem solved

Functional benefit

Brands

Tess: AI-powered agent designed to help businesses explore IT outsourcing, staffing, and service options through natural language interactions available 24/7.
TSP CSC

Products and services

IT Maintenance Services Third-party and multi-OEM hardware and software maintenance services that extend the life of enterprise IT infrastructure and reduce dependence on single-vendor support contracts. Targeted at enterprise IT and public-sector organizations running complex, multi-vendor environments.
IT Workforce Solutions
IT Professional Services
IT Recruitment Solutions
Public-Sector and Government IT Solutions
TSP CSC IT Service Management Platform
Tess AI Agent

Quantifiable outcome

Half the national average time to fill IT staffing positions
+1 more outcomes

Companies that use TSP

Customer profile

Named customers17 records

Segments2 records

Ideal customer profiles2 records

TSP technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature3 records

TSP partnerships and signals

Strategic signal

Scale indicators4 records

Expansion highlights5 records

TSP competitors and assessment

Company assessment

Direct peers

Insight Enterprises: Insight Enterprises is a Fortune 500 IT solutions and services provider combining hardware, software, and managed services with professional and workforce solutions for enterprise clients — nearly identical GTM scope to TSP's IT Maintenance, Workforce, Professional Services, and Recruitment bundles.
ePlus Technology: ePlus delivers enterprise IT solutions spanning cloud, security, and managed services alongside professional and staffing services for mid-market and large customers, mirroring TSP's combined services-plus-talent model with comparable vendor relationships (Cisco, NetApp, Nutanix-style ecosystem).
Converge Technology Solutions: Converge provides hybrid IT solutions, managed services, and professional services to enterprise and public-sector clients across North America, similar in scale and vertical breadth to TSP's U.S./Canada enterprise and government footprint.
CompuCom: CompuCom offers managed IT services, desktop support, data center operations, and workforce services to enterprises — closely comparable to TSP's IT Maintenance, Desktop Support, Data Center, and Workforce offerings.
Kforce Inc. Kforce is a specialty staffing firm focused on IT, finance, and engineering talent with contract, contract-to-hire, and permanent placement — directly comparable to TSP's IT Workforce Solutions and IT Recruitment lines.
TEKsystems: TEKsystems, a division of Allegis Group, is one of the largest IT staffing and services providers in North America with full-stack workforce, managed services, and consulting capabilities — a scaled analog to TSP's talent-plus-services model.
RGP (Resources Connection): RGP delivers on-demand professional services, consulting, and workforce solutions to enterprise clients, with strong overlap to TSP's IT Professional Services, Project Services, and Residency Programs offerings.

Broad incumbents

NTT Data Services: NTT Data is a global IT services incumbent offering infrastructure management, application services, and digital transformation — overlaps with TSP's IT Maintenance and Professional Services at the upper end of the mid-market.
Unisys: Unisys provides IT infrastructure, managed services, and digital workplace solutions to enterprise and government clients, with overlapping capabilities to TSP's data center, network, and storage maintenance practices.

Emerging players

Slalom Consulting: Slalom is a mid-sized IT and business consulting firm delivering professional services and managed delivery across North America — comparable to TSP's professional services and project-based delivery for enterprise customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

TSP financial estimates

Financial estimate

Revenue estimate

Valuation estimate

TSP leadership team

Management profile

Number of profiles

Profiles5 records

TSP funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

TSP M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TSP

What does TSP do?

Is TSP a public or private company?

TSP is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was TSP founded?

TSP was founded in 2005. It employs 501 to 1,000 people.

Where is TSP based?

TSP is headquartered in Dallas, United States, in the North America region.

How does TSP make money?

Three revenue lines are on record. IT Professional Services are the primary driver. The others are IT Workforce Solutions and IT Maintenance Services.

Who are TSP's main competitors?

Direct peers on record are Insight Enterprises, ePlus Technology, Converge Technology Solutions, CompuCom, Kforce Inc., TEKsystems and RGP (Resources Connection). Broad incumbents are NTT Data Services and Unisys. Slalom Consulting is listed as an emerging player.

Does TSP have an API?

No public API is recorded for TSP.

What industry is TSP in?

TSP's product category is IT Services. Its primary akta.pro industry code is HDAEALAI, IT Incident, Problem & Change Management Platforms, with a secondary code of HDAEAEAF, Professional Services Automation (PSA) & Services ERP. Its NAICS code is 54151 and its SIC code is 7373.