Real Time Solutions

What Real Time Solutions does

Real Time Solutions is a privately held, founder-led software development and digital services firm headquartered in Albuquerque, New Mexico, with a secondary office in Denver, Colorado. Founded in 2000 as RealTimeSites and rebranded in 2011, the company builds custom software applications, websites, and digital portals primarily for New Mexico state agencies (Departments of Transportation, Health, Early Childhood Education & Care, and the state Health Insurance Exchange beWellnm), as well as non-profits, small businesses, and indigenous communities. Its flagship products include the GIS-based NMRoads.com traveler information system, the COVID-19 Vaccine Registration Portal (VaccineNM.org), a COVID-19 Data Dashboard, the ECECD Rapid Response Portal, the beWellnm health insurance marketplace, and the iCountNM.gov census outreach platform.

Underlying technology is mainstream enterprise: C#, Java, .Net, JavaScript, PHP, and jQuery on top of MS SQL Server, MySQL, Postgres, Oracle, or SQLite, deployed across AWS, Microsoft Azure, and Google Cloud with 24/7 managed hosting. The firm holds a GSA Multiple Award Schedule contract (47QTCA21D0056) for federal access and two New Mexico State-Wide Price Agreements (#30-00000-23-00080CL and #40-00000-24-00049) for state and local procurement, and maintains an ESRI partnership recognized with a Business Partner of the Year award. GIS-based mapping, integration with NMDOT camera feeds and National Weather Service data, and a former-Sandia National Laboratories leadership bench are the standout technical differentiators.

Real Time Solutions makes money through professional services engagements (custom software and web development, advertising and digital marketing, technical staffing branded as RTS Staffing) plus recurring managed cloud hosting. Pricing is quote-based and not publicly disclosed. Go-to-market is enterprise field sales into government procurement vehicles and direct client engagement, with a sales-led motion for commercial and non-profit accounts. Revenue and headcount are not publicly disclosed.

Name

Real Time Solutions

Legal name

Real Time Solutions

Website

https://rtsolutions.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Real Time Solutions is an Albuquerque-based custom software development and digital services firm serving New Mexico state agencies, non-profits, small businesses, and indigenous communities through custom web applications, GIS-based portals, advertising, and IT staffing under GSA and state procurement contracts.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Advertising Agencies (7311)

akta.pro primary industry

Site Reliability Engineering (SRE) & Reliability Operations (BPAEAKAD)

akta.pro secondary industries

DevOps, SRE & Platform Engineering Consulting (BPAHAEAK), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Custom software development
• Web application development
• Digital marketing services
• Technical staffing services
• Cloud hosting services

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Software & Web Development: Design, development, deployment, and support of custom software applications and websites. Services include analysis, design, construction, integration, implementation, and ongoing maintenance.
2. Advertising & Digital Marketing: Traditional, digital, and social media marketing campaigns. Services include creative production, media placement, and performance reporting.
3. Technical Staffing: IT recruiting and placement services for short-term and long-term project needs, connecting clients with qualified technical candidates.
4. Cloud Hosting & Managed Services: Full-service cloud hosting with 24/7 monitoring, maintenance, and managed solutions for deployed applications.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Real Time Solutions is a custom software development and web solutions company that designs, builds, deploys, and supports bespoke software applications, websites, GIS-based platforms, and cloud-hosted systems for government agencies, small businesses, non-profits, and indigenous communities. The company also provides full-service digital advertising and marketing campaigns across traditional and digital channels, and IT technical staffing services to fill client talent gaps.

Product overview

Real Time Solutions is a web-based business solutions company offering custom software development, advertising and digital marketing services, and technical staffing. The portfolio includes named products: NMRoads.com (traveler information system), VaccineNM.org (vaccine management), COVID-19 Data Dashboard (GIS reporting), ECECD Rapid Response Portal (childcare reporting), beWellnm.com (health insurance exchange), and iCountNM.gov (census outreach). These applications share a common architecture combining stunning graphical interfaces with robust technology, cloud hosting on AWS/Azure/Google Cloud, and comprehensive support. The company also provides staffing services and advertising campaigns for government and business clients across New Mexico and beyond.

Differentiator

Problem solved

Functional benefit

Products and services

• NMRoads.com Advanced traveler information system for the State of New Mexico providing real-time road conditions, live camera feeds, weather integration, and traffic updates to travelers throughout the state. Built for the New Mexico Department of Transportation.
• VaccineNM.org (COVID-19 Vaccine Application) Centralized public health module for COVID-19 vaccine rollout within states, counties, and communities, enabling scheduling based on phasing criteria and provider-driven vaccine administration. Developed for the New Mexico Department of Health.
• COVID-19 Data Dashboard GIS-based public reporting dashboard for real-time COVID-19 cases, tests, and hospitalizations data down to zip code level, with demographic breakdowns. Developed for the New Mexico Department of Health.
• ECECD Rapid Response Portal Web-based reporting system enabling childcare programs in New Mexico to capture and report positive COVID cases and close contacts to the state. Built for the New Mexico Early Childhood Education & Care Department.
• beWellnm.com New Mexico's Health Insurance Exchange marketplace where residents can learn about health insurance, compare plans, and enroll in affordable coverage.
• iCountNM.gov

Quantifiable outcome

• New Mexico achieved fastest vaccination rates in US due to centralized vaccine portal
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• ESRIcoreTechnology or IntegrationESRI Business Partner relationship providing GIS mapping technology integration. Real Time Solutions has been named ESRI Business Partner of the Year for excellence in spatial data solutions and mapping applications for government clients.
• Healthcare Providers (New Mexico)coreImplementation/ SI/ Consulting PartnerPartnership with healthcare providers across New Mexico (from major hospitals to local pharmacies) for COVID-19 vaccine scheduling and administration through the VaccineNM.org portal. Providers access the system for appointment scheduling and vaccine administration recording.
• General Services Administration (GSA)coreChannel Partner/ Reseller/ DistributorGSA Multiple Award Schedule (MAS) contract holder enabling federal government agencies to procure IT products and services through pre-negotiated pricing and terms.
• State of New Mexico (Department of Health)flagshipStrategic or Co-development PartnerStrategic partnership with the New Mexico Department of Health for development of critical public health infrastructure including the COVID-19 vaccine portal, data dashboard, and Rapid Response Portal systems.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• REI Systems: REI Systems is a mid-sized government IT services firm specializing in custom software for federal and state agencies, similar in size and service mix to RTS. Comparable in its custom development plus managed services model for public sector clients.
• NIC Inc. NIC builds and operates state government portals (DMV, health exchanges, tourism) on a similar managed-services model. NIC's portfolio (now part of Tyler Technologies) closely mirrors RTS's beWellnm health exchange and state agency portal work, making it the most directly comparable peer.
• Granicus: Granicus provides government communications, citizen engagement, and digital services platforms to state and local agencies. Its focus on government digital infrastructure overlaps with RTS's portal development and managed hosting business.
• Smartronix: Smartronix delivers cloud engineering, managed services, and custom software to federal agencies. Its cloud hosting and managed services offerings overlap directly with RTS's AWS/Azure/GCP hosting business for government clients.
• DSFederal: DSFederal delivers custom software, data analytics, and IT services to federal health and science agencies. Similar in size to RTS and comparable in its focus on government portal development and managed cloud services.
• CALIBRE Systems: CALIBRE provides management consulting and IT services to federal civilian agencies, with comparable custom software development and program support offerings. Similar mid-sized contractor profile to RTS.

Emerging players

• Adpearance: Adpearance is a digital marketing agency that also offers custom web development and technology services to mid-market clients. Comparable in combining advertising/marketing with software development, though focused on commercial rather than government clients.

Broad incumbents

• Tyler Technologies: Tyler Technologies is a large established government technology vendor offering software and services to state and local agencies across many verticals. Its NIC acquisition directly competes with RTS in state portal work, though Tyler is vastly larger and broader in scope.
• Slalom Consulting: Slalom is a mid-to-large consulting firm with a government and public services practice delivering custom software, cloud, and digital marketing services. Comparable service mix to RTS but at substantially larger scale and broader geographic footprint.
• Maximus: Maximus provides government IT services, digital transformation, and citizen engagement solutions at scale. Comparable in serving state agencies with portal and digital services but operates at much larger scale across many states and federal programs.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/rtsolutionscom
• Facebookfacebook.com/real.timesolutions
• LinkedInlinkedin.com/company/real-time-solutions-inc-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Real Time Solutions