An Post

What An Post does

An Post is Ireland's state-owned national postal service, founded in 1984 and headquartered at the General Post Office on O'Connell Street in Dublin. The company operates Ireland's most extensive physical distribution network with 960+ post offices and 10,000+ employees, delivering letters and parcels, providing financial services through An Post Money (current accounts, credit cards, loans, foreign currency, Western Union transfers, One4all gift cards, State Savings products), mobile telecommunications via An Post Mobile, government service payments (TV licences, social welfare, customs), and retail/insurance products. Parcel volumes have grown approximately 300% over the past 5-6 years to 1.8 million per week, with 27% YoY growth in 2025, reflecting a successful pivot from declining traditional mail toward e-commerce logistics.

The business is built on a national physical infrastructure paired with a growing digital stack: the Click & Post online postage platform, An Post App, AddressPal virtual UK/US addresses, parcel lockers, an eCommerce Hub with integrations to Shopify, Magento, eBay, and warehouse management systems, and a new automated parcel processing facility at Cheeverstown in Dublin 24. The company has invested €100M in fleet decarbonisation, achieving a 50% reduction in carbon emissions versus 2009 levels with 55% of vehicles now electric or alternative-fuel powered. Core technologies include track and trace parcel management, automated parcel processing, digital stamp issuance, and an AI-generated commemorative stamp capability. Strategic partnerships with Royal Mail (UK Direct), Bankinter/Avant Money (credit products), Western Union, Oxfam (PostBack doorstep donations), and the National Transport Authority (TFI Leap Card) extend the platform's reach into international logistics, consumer finance, and public service delivery.

An Post generates revenue primarily through transaction fees on parcel and mail delivery, fees on financial services (Western Union transfers €7.50–€227.50, customs administration fees €6.95, postal money orders, gift card commissions), subscription-based financial products (current accounts, credit cards, loans originated via Bankinter), and government service commissions. It targets four primary segments: individual consumers (the broadest base), Irish SMEs (especially post-Brexit UK exporters via UK Direct), large enterprise e-commerce retailers (Vinted, Shein and similar platforms), and Irish government departments. Group revenue exceeded €1 billion for the first time in 2024, supported by €40M in European Investment Bank funding for the Greenlight transformation programme. CEO transition to Fergal Leamy in mid-2026, succession disputes with the Minister for Communications over executive pay, and a €75M statutory borrowing cap set in 1984 are the principal governance constraints on the business.

Name

An Post

Legal name

An Post

Website

https://anpost.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

An Post is Ireland's state-owned national postal service operating 960+ post offices nationwide, delivering parcels and mail, providing financial services (current accounts, credit, money transfers), mobile telecom, and government service payments to consumers, Irish SMEs, e-commerce retailers, and the Irish State, with €1B+ group revenue.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (4911), Couriers and Express Delivery Services (4921), Postal Service (491), Direct Mail Advertising (541860), Local Messengers and Local Delivery (49221)

SIC

Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331), Services-Mailing, Reproduction, Commercial Art & Photography (7330), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Domestic Parcel Post / Ground Parcels (TLAAAAAB)

akta.pro secondary industries

Post Office Network & Retail Counter Services (TLAAAAAF), Postal Banks & Postal Financial Services (FSABAKAJ), Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), International Letter Post (Inbound/Outbound) (TLAAAAAK), Postal Financial Services (Money Orders, Bill Payment, Remittances) (TLAAAAAO), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ), Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators) (TLACAKAG)

Keywords

• Postal services
• Parcel delivery
• Financial services
• E-commerce logistics
• Government services

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Parcel and Package Delivery: Core e-commerce delivery business handling parcels domestically and internationally, with volumes increasing 300% over 5-6 years to 1.8 million parcels per week. Revenue from shipping fees, customs handling fees (€6.95 administration fee), and delivery charges.
2. Postal Services and Stamps: Traditional mail services including stamps, standard post, registered post, and special issue commemorative stamps. Revenue from stamp sales and postal service fees.
3. Financial Services: An Post Money division offering current accounts, credit cards, loans (home improvement, car, wedding, green loans), foreign currency services, Western Union money transfers, and State Savings products. Acts as credit intermediary for Bankinter S.A.
4. Gift Cards and Prepaid Products: One4all Gift Cards sold at post offices and online, offering prepaid gift cards usable at multiple retailers. Commission-based revenue from gift card distribution.
5. Money Transfer Services: Western Union international money transfers and postal money orders available at all post offices. Fees range from €7.50 to €227.50 depending on transfer amount, plus additional charges for supplementary messages and delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

An Post is Ireland's national postal service delivering domestic and international mail and parcels through a network of 960+ post offices, automated processing facilities, and digital platforms. The company also provides consumer financial services (current accounts, credit cards, loans, foreign currency, State Savings), mobile telecommunications, insurance, and government service payments (TV Licence, Social Welfare, customs, taxes). The e-commerce logistics arm includes UK Direct cross-border service with Royal Mail, AddressPal virtual addresses, and an eCommerce Hub integration platform for retailers.

Product overview

An Post operates as a multi-service postal and financial services platform offering a comprehensive portfolio of products and services through Ireland's nationwide post office network. The core Post & Parcels service encompasses domestic and international letter and parcel delivery, supported by digital channels including the An Post App and Click & Post for online postage. The business has expanded into e-commerce logistics with UK Direct (partnering with Royal Mail), AddressPal virtual addresses, and an eCommerce Hub platform for retailers. Financial services are delivered through An Post Money, offering current accounts, credit cards, loans, foreign currency, and State Savings products. Additional services include mobile telecommunications (An Post Mobile), insurance, government service payments, and retail offerings such as stamps, gift cards, and bill payment services. The company has positioned sustainability as integral to operations, investing in fleet electrification and renewable fuels to achieve its net-zero emissions targets.

Differentiator

Problem solved

Functional benefit

Brands

• UK Direct: End-to-end parcel delivery and returns service for Irish SMEs exporting to Britain, providing pre-cleared customs and three-day delivery in partnership with Royal Mail
• Greenlight
• Click & Post
• AddressPal
• One4all
• PostBack

Products and services

• Post & Parcels An Post's core postal service covering sending letters and parcels domestically and internationally, receiving deliveries, tracking and trace, redirection, and mail holding for both consumers and businesses.
• Click & Post Online platform enabling customers to buy postage labels, find drop-off points, track deliveries, and manage returns digitally.
• UK Direct End-to-end parcel delivery service developed in partnership with Royal Mail, providing pre-cleared UK customs, three-day delivery via Dublin Port, and integrated tracking and returns for Irish SMEs exporting to Britain.
• AddressPal Virtual address service allowing customers to shop from UK and US retailers by providing them with virtual addresses in those countries, with An Post handling international shipping.
• Parcel Lockers Automated parcel locker service providing 24/7 self-service collection points for delivered parcels across Ireland.
• Home DeliveryBox Secure delivery box service allowing customers to specify a secure location for parcels to be delivered when they are not home.
• An Post Mobile Mobile telecommunications service offering SIM plans, phone sales, top-ups, and mobile accessories to Irish consumers.
• Current Account Banking current account available for adults, joint accounts, young people aged 16-22, and children (Money Mate for ages 7-15), with parental controls and account switching services.
• Credit Cards (Classic and Flex) Credit card products including Classic (balance transfer) and Flex (purchase offer) options, provided in partnership with Bankinter S.A. trading as Avant Money.
• Loans Personal lending products including Home Improvement Loan, Car Loan, Refinance Loan, Wedding Loan, Green Loans, SBCI Home Energy Upgrade Loan, and Electric Car Loan.
• Foreign Currency Currency exchange services including currency cards, foreign currency cash, buyback services, and currency rate calculators.
• One4all Gift Card Prepaid gift card available in physical and digital formats, accepted at thousands of retailers nationwide, available from €15, distributed by An Post on behalf of GVS Prepaid.
• State Savings Government savings products and instruments offered through An Post's network on behalf of the Irish State.
• Western Union Money Transfer International money transfer service available at all post offices, enabling customers to send money to over 200 countries and territories via Western Union.
• BillPay Bill payment service allowing customers to pay household and other bills at post offices with no fees or charges.
• eCommerce Hub Business platform for eCommerce retailers enabling integration with major shopping platforms (Shopify, Magento 2, eBay), warehouse management systems (Peoplevox, Brightnote, Channel Advisor), and An Post shipping services for high-volume sending.
• Direct Mail Business marketing service providing targeted mail distribution including Admailer, Publicity Post, Programmatic Direct Mail, Sampling, Reach+, and Postmark Advertising.
• Click & Collect Omnichannel retail service allowing customers to collect online purchases at post office locations nationwide.
• Insurance Insurance products and services offered through An Post's nationwide post office network.
• Government Services Public sector services including Post Passport, TV Licence, Dog Licence, Garda Fines, Property Tax, Social Welfare payments, Business Licences, and Natural Gas Card.
• Stamps and Philately Commemorative and definitive stamps, special issue stamps, collectibles, stamp albums, and philatelic products for collectors.
• Digital Stamp Electronic postage stamps allowing customers to pay for postage digitally via the An Post app without physical stamps.
• AddressPoint Address verification and enhancement service for businesses to validate and correct address data.
• PostBack Doorstep donation scheme in partnership with Oxfam, allowing households to order recyclable donation bags to donate clothes, books, and toys, with An Post handling collection.
• PostPoint Retail outlet service enabling bill payment, mobile top-ups, and postal services at partner retail locations nationwide.

Quantifiable outcome

• 50% reduction in carbon emissions compared to 2009 levels, achieved 3 months ahead of target
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Royal MailcoreChannel Partner/ Reseller/ Distributor · 12 March 2026Partnership for UK Direct service where Royal Mail handles last-mile delivery in the UK while An Post manages Irish customs pre-clearance. This addresses post-Brexit trade barriers for Irish SMEs exporting to the UK, with three-day delivery via Dublin Port.
• Western UnioncoreChannel Partner/ Reseller/ DistributorWestern Union money transfer services available at all post offices across Ireland, allowing customers to send money to over 200 countries and territories. An Post acts as agent for Western Union Payment Services Ireland Limited.
• Oxfam IrelandminorStrategic or Co-development PartnerPostBack doorstep donation scheme where households order recyclable donation bags to donate clothes, books, and toys. Since April 2025, over 40 tonnes of textiles diverted from landfills with €205,000 worth of items donated.
• GVS Prepaid (Europe) LimitedcoreChannel Partner/ Reseller/ DistributorDistribution of One4all Gift Cards, a prepaid gift card usable at 1000s of retailers. An Post sells both physical and digital versions of the One4all Gift Card at post offices and online.
• National Transport AuthorityminorStrategic or Co-development PartnerTFI Leap Card distribution partnership allowing An Post to sell and top up Leap Cards at post offices, supporting public transport access across Ireland.
• Irish Revenue CommissionerscoreStrategic or Co-development PartnerAn Post collects customs charges on behalf of Irish Revenue for parcels entering Ireland from outside the EU, charging a €6.95 administration fee plus applicable duty and VAT.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Regional players

• PostNord: Swedish-Danish national postal operator handling letters, parcels, and logistics across Scandinavia. Comparable in transformation challenges from declining letter mail to e-commerce parcels.
• Österreichische Post: Austrian national postal operator with similar parcel/logistics focus and branch network. Comparable in scale, services (mail, parcel, banking), and CEE/regional e-commerce expansion strategy.
• Correos: Spanish national postal operator with parcel growth focus and physical retail network. Comparable in southern-European postal counter network and parcel transformation trajectory.
• CTT Portugal: Portuguese national postal operator with mail, parcel, and financial services (Banco CTT). Comparable in size, services mix, and Iberian/southern-European postal transformation profile.

Direct peers

• PostNL: Dutch national postal service focused on parcels and mail in the Netherlands/Belgium. Direct peer in parcel growth transformation, e-commerce focus, and postal counter network — though without comparable scale of postal banking.
• Swiss Post: Swiss national postal operator with PostFinance and postal retail network. Comparable multi-vertical model spanning letters, parcels, financial services, and government services through physical counters.
• Poste Italiane: Italian national postal operator with strong postal financial services (BancoPosta) and government payment counter network. Comparable diversified model with parcel growth, financial services, and physical retail at national scale.
• La Poste: French national postal operator with Colissimo parcels, postal banking (La Banque Postale), and government service counter network. Closely comparable business model mix of post, parcels, and postal financial services via physical retail.
• Royal Mail: UK national postal operator and An Post's direct UK Direct partner. Both are state-heritage posts handling letters, parcels, and increasingly e-commerce logistics, with similar regulatory/governance profiles and digital transformation journeys.

Broad incumbents

• Deutsche Post DHL: German national post and global logistics incumbent. Comparable core letter/parcel post with DHL parcel network exposure; both offer direct mail, customs handling, and adjacent financial services through Postbank/Banco Postal heritage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Postvox
• YouTubeyoutube.com/user/AnPostIRE
• Facebookfacebook.com/AnPost
• LinkedInlinkedin.com/company/an-post
• Instagraminstagram.com/anpostofficial
• TikToktiktok.com/@anpostofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about An Post