Diligent Group

What Diligent Group does

Diligent Group is a privately held IT services and consulting firm headquartered in Sterling, Virginia, founded in April 2012. The company delivers a broad portfolio of professional services — software development, software testing, IT staff augmentation, enterprise software implementation across Workday, Oracle/PeopleSoft, ServiceNow, Salesforce, and Microsoft Dynamics 365, plus digital transformation offerings in RPA, AI/ML, Blockchain, and IoT — to enterprise and public-sector clients in the United States, Canada, and India. Named customers span government (Kansas Board of Public Utilities, state of Georgia, Commonwealth of Virginia), healthcare providers, insurance carriers, and industrial firms; Microsoft and Bajaj logos are displayed on the company website alongside three undated customer testimonials. The leadership team comprises CTO Jayaprakash Reddy Kanreddy, Director of Sales Brian Shirey (25+ years of industry sales experience), Managing Partner and Advisor Raj Kanuri, and two Technology Advisors (Butchi Babu Burra and Shashi Ravulapaty).

The technology stack is multi-platform rather than proprietary: Diligent Group implements and integrates third-party enterprise software and cloud platforms (AWS, Azure, Google Cloud, IBM Cloud). RPA delivery is anchored on UiPath, with an in-house ITIL-compliant service desk tool and a step-by-step Workday implementation methodology — marketed as delivering 100% implementation success — as its only notable proprietary assets. AI/ML offerings comprise NLP for document processing, OCR for medical records and scanned documents, predictive analytics for underwriting and revenue cycle management, and anomaly detection for fraud and compliance, all framed as enablers layered onto enterprise software engagements rather than standalone products. Reported client outcomes include up to 50% reduction in claims processing time, 80% improvement in claims processing effectiveness, 70% efficiency improvement in underwriting, 60% operational cost reduction, and 98% success rates in healthcare prior authorization automation.

Revenue is generated entirely through professional services engagements sold via direct enterprise field sales. Engagement models include project-based consulting, time-and-materials, and IT staff augmentation across contract, contract-to-permanent, and permanent placement structures. A multi-shore delivery model — US offices in Sterling VA, Alpharetta GA, and Los Angeles CA, two offshore practice centers in Hyderabad, India (established August 2015), and a Toronto, Canada office (established April 2014) — enables 24/7 coverage and cost-effective delivery. Pricing is quote-based and not publicly disclosed. No external funding, parent company, M&A activity, or disclosed revenue figures appear in the available data; the company operates as Diligent Group LLC, incorporated in Virginia, USA.

Name

Diligent Group

Legal name

Diligent Group LLC

Website

https://thediligentgroup.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Diligent Group is a privately held US IT services and consulting firm delivering software development, testing, staff augmentation, RPA, AI/ML, and enterprise software implementation (Workday, Oracle, ServiceNow, Salesforce) to enterprise and public-sector clients across the US, Canada, and India.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

akta.pro secondary industry

DevOps, SRE & Platform Engineering (CI/CD, IaC, Containers) (EDABAFAC)

Keywords

• IT consulting services
• Software development services
• IT staff augmentation
• Enterprise software implementation
• Digital transformation services

Headquarters

HQ city

Sterling

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services - Software Development: Custom software development services for web applications, mobile apps, front-end development, and product development. Billed on project or time-and-materials basis.
2. Professional Services - Software Testing: Quality engineering and testing services including functional testing, performance testing, automation testing, and security testing.
3. IT Staff Augmentation: Flexible IT talent enablement with contract hire, contract-to-permanent hire, and permanent hire staffing models. Provides IT consultants with specific technology, tool, and industry expertise across the United States.
4. Digital Transformation Services: Services spanning RPA, AI & ML, Blockchain, and IoT implementation and consulting services.
5. Enterprise Services: ERP, CRM, Cloud migration, infrastructure services, and DevOps services for enterprise clients.
6. Workday Consulting Services: End-to-end Workday implementation, customization, optimization, and application management services. Offers flexible engagement models with on-demand and dedicated consultant options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Diligent Group is an IT services and consulting company that delivers custom software development, quality engineering and software testing, IT staff augmentation, and digital transformation services (RPA, AI/ML, Blockchain, IoT) to enterprise and public-sector clients. Its enterprise services practice implements and supports platforms such as Workday, ServiceNow, Salesforce, Oracle/PeopleSoft, Microsoft Dynamics 365, and major cloud providers (AWS, Azure, Google Cloud), with multi-shore delivery from the US, India, and Canada.

Product overview

Diligent Group is an IT services and consulting company offering a comprehensive portfolio of professional and digital services. The core offerings include Software Development, Software Testing, IT Staff Augmentation, and specialized Digital Services (RPA, AI & ML, Blockchain, IoT) alongside Enterprise Services (ERP, CRM, Cloud, DevOps, Workday). The company provides both project-based professional services and flexible staff augmentation models. Key technology partnerships include ServiceNow, Salesforce, Microsoft Dynamics 365, Oracle Hyperion EPM, and Workday for which they deliver implementation, customization, and managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• Software Development Full-stack software development services for web applications, mobile apps, front-end development, and product development, using technologies such as JavaScript, Python, Java, React, Angular, Kotlin, Swift, and various CMS and e-commerce platforms. Targeted at enterprises and product teams needing custom application builds.
• Software Testing Quality engineering and testing services covering functional testing, performance testing, automation testing using Selenium, Appium, and TestNG, and security testing aligned with OWASP guidelines. Targeted at enterprises seeking ROI-driven, continuous testing capabilities.
• IT Staff Augmentation Flexible IT staffing services providing contractors and permanent hires with expertise in Workday, Oracle, PeopleSoft, ServiceNow, Salesforce, Microsoft Technologies, RPA, Cloud, and AI/ML. Available through contract, contract-to-permanent, and permanent hire models for large enterprises and startups in the United States.
• RPA Services Robotic Process Automation services for digital transformation across insurance, healthcare, logistics, education, and legal sectors. Includes feasibility assessment, strategy and design, bot development, and deployment using UiPath, with intelligent automation combining RPA and AI/ML for complex workflows.
• AI & ML Services Artificial Intelligence and Machine Learning services enabling development of new-age products, featuring NLP, OCR, predictive analytics, and intelligent automation. Applied to healthcare revenue cycle management, insurance underwriting, legal document processing, and supply chain use cases.
• Blockchain Services Blockchain services for transforming enterprise transactions using distributed ledger technology. Targeted at enterprises exploring decentralized transaction models and digital ledger use cases.
• IoT Services Internet of Things services enabling connected device ecosystems and smart solutions for enterprise digital transformation, supporting data ingestion and connected operations use cases.
• ERP Services Enterprise Resource Planning services including implementation, migration, and optimization for platforms such as Microsoft Dynamics 365, Oracle, and SAP, covering finance, supply chain, manufacturing, and related modules for enterprise clients.
• CRM Services Customer Relationship Management services including Salesforce consulting, ServiceNow customization, and CRM integration for sales, marketing, and customer service automation. Targeted at enterprises optimizing customer-facing workflows.
• Cloud Services Cloud services covering migration, security, application modernization, consulting, optimization, and management across AWS, Azure, Google Cloud, and IBM Cloud platforms. Targeted at enterprises pursuing cloud adoption and infrastructure modernization.
• DevOps Services DevOps and infrastructure services including 360-degree infrastructure management, remote IT infrastructure management, server management, database management, network management, and hybrid IT services. Targeted at enterprises modernizing IT operations.
• Workday Services End-to-end Workday implementation, customization, and application management services including HCM and financial process automation, migrations, configurations, workflow design, optimization, and ongoing support. Delivered through on-demand and dedicated consultant engagement models.

Quantifiable outcome

• Up to 50% reduction in average claims processing time with RPA implementation
• +10 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core.

• Microsoft (Azure)coreTechnology or IntegrationDiligent Group has Azure-certified architects and provides cloud services on Microsoft Azure platform. Their Microsoft Dynamics implementations demonstrate deep integration partnership.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS expertise is part of Diligent Group's cloud service offerings with certified architects providing cloud migration and management services.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Platform expertise is part of Diligent Group's multi-cloud service offerings for enterprise clients.
• WorkdaycoreTechnology or IntegrationDiligent Group is a trusted Workday implementation partner providing end-to-end services around Workday including implementation, customization, optimization, support and management.
• ServiceNowcoreTechnology or IntegrationDiligent Group provides ServiceNow consulting and implementation services, helping clients maximize ServiceNow ITSM investment and implementing ServiceNow ERP workflows.
• SalesforcecoreTechnology or IntegrationDiligent Group provides Salesforce consulting, implementation, customization, and integration services. They help businesses leverage Salesforce for CRM optimization.
• Oracle (PeopleSoft)coreTechnology or IntegrationDiligent Group has proven methodologies and track record in migrating customers from other solutions to PeopleSoft. They have delivered multi-faceted PeopleSoft and Oracle projects.
• Microsoft (Dynamics 365)coreTechnology or IntegrationDiligent Group implements Microsoft Dynamics 365 solutions including Finance, Supply Chain Management, Manufacturing, CRM, and PowerBI integrations.
• UiPathcoreTechnology or IntegrationUiPath is the RPA tool leveraged by Diligent Group for intelligent automation implementations, particularly in insurance underwriting process automation.

Scale indicators4 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Infosys: Global IT services firm with extensive US presence and India delivery centres. Closely comparable to Diligent Group in core services (custom development, ERP/CRM implementation, cloud migration, AI/ML, Workday), but at vastly larger scale across similar enterprise verticals.
• Tata Consultancy Services (TCS): Largest India-headquartered IT services firm offering application development, ERP/CRM, cloud, and digital transformation across US enterprises. Overlaps directly with Diligent Group's full-stack services and offshore delivery model.
• Wipro: Global IT services and consulting firm with a US-India delivery model spanning cloud, data, AI, and enterprise applications. Directly comparable across the same Workday, ServiceNow, Salesforce, and cloud migration practices Diligent Group offers.
• Mphasis: Mid-tier IT services firm with strong US focus and India delivery, specializing in application services, cloud, and automation. Closely mirrors Diligent Group's positioning as a smaller-scale, US-anchored alternative to Tier-1 players.
• HCLTech: Global IT services company with deep enterprise application, cloud, and infrastructure practices. Comparable to Diligent Group across ERP, Workday, ServiceNow, and managed infrastructure services for US clients.
• Perficient: US-based mid-tier digital consultancy focused on enterprise application implementation (Workday, Salesforce, ServiceNow, Microsoft) and cloud modernization. Highly comparable to Diligent Group in service mix, vertical focus, and US mid-market customer base.
• Slalom: US-focused technology and business consulting firm delivering cloud, analytics, and enterprise application projects. Comparable consulting-led, mid-market positioning and similar Workday/Salesforce/ServiceNow practice areas.
• Genpact: Global professional services firm with strong RPA, AI/ML, and domain-led transformation practices in insurance, banking, and healthcare. Highly comparable to Diligent Group's automation-led transformation offerings.
• Pyramid Consulting: US IT staffing and solutions firm with India delivery capability, focused on enterprise application, cloud, and digital transformation. Closely comparable in size, US-anchored delivery model, and staff aug plus project services mix.

Broad incumbents

• Cognizant: Large US-headquartered IT services firm with broad digital, cloud, AI/ML, and enterprise application practices. Directly comparable service portfolio but operates at substantially larger scale and across more industries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/diligentgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diligent Group