Tempest

What Tempest does

Tempest is a Philadelphia-based private company founded in 2010 that provides integrated software, web development, and digital marketing services exclusively to Destination Marketing Organizations (DMOs), Convention and Visitors Bureaus (CVBs), and sports tourism organizations. The company serves 260+ destination clients with a team of approximately 48 staff, operating without disclosed external venture funding.

Tempest's core technology stack consists of three platform components: iDSS (Intelligent Destination Software Suite), a patented CRM built specifically for DMOs with modules for sales, proposals, space management, email, and event registration; the Sports Tourism Index, a benchmarking and rights-holder matchmaking platform acquired in 2023; and the Tempest Destination Suite, a collection of Craft CMS-based website modules featuring AI-powered search, local business listings, event calendars, itineraries, and microsites functionality. These components are connected through bi-directional APIs that sync deals, events, memberships, and lead forms between the CRM and destination websites.

The company generates revenue through three streams: annual software subscriptions for iDSS (tiered by organization size and modules), custom website design and development on Craft CMS, and ongoing growth marketing retainers covering SEO, GEO, content, paid media, and email. Distribution is exclusively through direct enterprise sales with consultative demos targeting government and quasi-government tourism entities. The company expanded its portfolio through two acquisitions—Sports Tourism Index (September 2023) and Jupiter Destination CRM technology from Visit Indy—and launched a new iDSS Sales Experience in November 2025 integrating the acquired Jupiter interface. Tempest operates Tourism Academy as both an industry education platform and a marketing channel, and has 100+ industry awards and active membership in Destinations International, PCMA, and the Sports Events & Tourism Association.

Name

Tempest

Legal name

Tempest Inc.

Website

https://tempest.im

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Tempest is a Philadelphia-based private company founded in 2010 that provides integrated CRM software (iDSS), destination websites on Craft CMS, and digital marketing services exclusively to Destination Marketing Organizations, serving 260+ DMO and CVB clients across the United States.

Ownership category

akta.pro rank

Product category

Destination Marketing Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Media Buying Agencies (54183)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Digital Marketing Strategy & Channel Mix Advisory (MPAAAFAF)

akta.pro secondary industries

Sports Data, Analytics & CRM Services (Fan Data, Insights, Audience Development) (MPAKAKAO), Marketing Automation & Lifecycle/Drip Campaign Management (MPAAAIAC)

Keywords

• Destination marketing software
• DMO CRM platform
• Tourism website development
• Destination digital marketing
• Sports tourism benchmarking

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (iDSS CRM): Annual subscription-based access to iDSS platform with modules for CRM, proposals, space management, email marketing, and analytics. Tiered based on organization size and modules selected.
2. Website Development & Maintenance: Custom website design and development services, ongoing maintenance, and hosting for destination organizations built on Craft CMS.
3. Growth Marketing Services: Ongoing SEO, content marketing, paid media, programmatic advertising, and email marketing services for destination websites. Retainer or project-based arrangements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Tempest provides an integrated platform of proprietary software (iDSS® CRM and Sports Tourism Index™), custom website design and development on Craft CMS, and ongoing digital growth marketing services (SEO, content, paid media, programmatic, email) built exclusively for Destination Marketing Organizations. The offerings are sold primarily as annual software subscriptions bundled with custom development projects and managed marketing retainers to CVBs, tourism boards, and sports tourism organizations.

Product overview

Tempest offers a platform-plus-modules architecture built exclusively for Destination Marketing Organizations (DMOs). The core platform consists of iDSS® (an advanced CRM with native tools for sales, services, membership, marketing and operations), the Sports Tourism Index™ (benchmarking and matchmaking platform), and the Tempest Destination Suite (Craft CMS-based destination websites with AI-powered search and content tools). These core products are enhanced by modular add-ons including Scout™ Event Matchmaking, Destination Signals community activation, iDSS® GroupPace sales pacing, iDSS® Send email marketing, iDSS® Space venue management, iDSS® Attend event registration, and Tourism Academy™ industry education. All products are designed to work together seamlessly through bi-directional API integrations.

Differentiator

Problem solved

Functional benefit

Brands

• Tourism Academy: The tourism conference for professionals who are transforming the landscape of travel through technology and marketing.

Products and services

• iDSS® (Intelligent Destination Software Suite) The industry's most advanced CRM platform built exclusively for Destination Marketing Organizations. Includes CRM, Extranet, Proposals, Insights, Attend, Space Management, and Email modules with patented technology and seamless integrations. Sold as annual software subscriptions to CVBs and DMOs.
• Sports Tourism Index™ A platform combining destination benchmarking, matchmaking, and economic impact tools for DMOs and rights holders to make smarter decisions in sports tourism. Includes Scout™ matchmaking functionality connecting destinations with event organizers.
• Tempest Destination Suite (Destination Websites) A collection of proprietary features and modules built on Craft CMS for the destination marketing industry. Includes AI-powered search, local business listings, event calendars, dynamic content blocks, itineraries, microsites functionality, and seamless iDSS integration. Delivered as custom website development projects.
• Tourism Academy™ Tourism conference for destination marketing professionals covering travel technology and marketing topics. Produced by Tempest as an industry education offering.
• Growth Marketing Services Managed digital marketing services for destination websites including SEO, content marketing, paid media, programmatic advertising, email marketing, and analytics. Sold on retainer or project basis to DMO clients.

Quantifiable outcome

• 31M organic sessions in 2024 for Growth Marketing clients
• +5 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• PCMA and GevmecoreStrategic or Co-development Partner · 8 October 2024Integration with Spark platform enables business events strategists to identify viable destinations and venues. Tempest channels high-quality data from destination organizations into Spark's foundational AI models. Several destinations including Dallas, Detroit, Long Beach, Minneapolis, and Pittsburgh are in early integration process.
• RipesupportingTechnology or IntegrationProvides white-label lodging e-commerce solutions that transform destination websites into integrated booking and experience hubs, keeping tourism revenue and data within the community.
• Huddle Up GroupsupportingStrategic or Co-development PartnerSpecialists in sports tourism strategy, data analytics, and facility planning, assisting destinations in enhancing their presence in the competitive sports market.
• SnapSeasupportingTechnology or IntegrationUser-generated content platform and digital asset management solution designed for travel brands, facilitating the collection, organization, and sharing of authentic local visuals to enrich marketing efforts.
• Tourism EconomicssupportingStrategic or Co-development PartnerGlobal leader in economic impact analysis and forecasting for the travel and tourism industry, providing actionable insights to drive strategic decision-making.
• Visit Shenandoah TexassupportingTechnology or IntegrationTempest developed a new website featuring advanced virtual tour technology and AI-driven trip planning tools for Visit Shenandoah Texas. Platform integrates SKYNAV aerial tours, Threshold 360 virtual tours, and Mindtrip AI.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tempest