Orange and Rockland Utilities, Inc.

What Orange and Rockland Utilities, Inc. does

Orange and Rockland Utilities, Inc. (O&R) is a regulated investor-owned utility delivering electricity and natural gas to approximately 304,000 electric customers and 135,000 natural gas customers across roughly 1,350 square miles in six counties in southeastern New York State and northern New Jersey. Founded in 1899 as Rockland Light & Power Company and reorganized into its current form in 1958, O&R has been a wholly owned subsidiary of Consolidated Edison, Inc. (NYSE: ED) since 1999. The company serves nearly one million people through regulated distribution franchises governed by the New York State Public Service Commission and the New Jersey Board of Public Utilities.

O&R's core operations span electric and gas delivery, supported by a $2 billion+ decade-long capital investment program and a $315 million summer 2026 resilience initiative. Its technology stack includes a Distributed System Platform for forecasting and managing distributed energy resources, an Outage Management System with multi-tier ETR (Estimated Time of Restoration) communication, Green Button standardized data sharing, and a Virtual Power Plant platform operated through EnergyHub. The company operates customer-facing infrastructure including the My Account portal, iOS/Android mobile apps, the Project Center (for contractors and developers), and a Municipal Portal for government partners. Customer segments include residential (primary), small and medium businesses, commercial and industrial, municipal governments, and contractors/developers.

Revenue is generated through regulated rate tariffs approved by state utility commissions, with additional revenue streams from peak demand response programs, EV infrastructure incentives (POWERREADY offsets up to 90% of infrastructure costs), virtual power plant payments, and a Smart Savers Battery Program. The company also offers energy efficiency rebates, clean heating and cooling (heat pump) incentives, and a Financial Assistance Advisor recommendation engine. O&R reports 99.9% meter reading accuracy and is supported by Con Edison's roughly $13 billion annual revenue base and $47–68 billion in assets, providing capital scale well beyond that of an independent operator of its size.

Name

Orange and Rockland Utilities, Inc.

Legal name

Orange and Rockland Utilities, Inc.

Website

https://oru.com

Company type

Private

Founded year

1899

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Orange and Rockland Utilities is a regulated electric and gas utility serving approximately 439,000 customer connections across six counties in southeastern New York and northern New Jersey, operating as a wholly owned subsidiary of Consolidated Edison.

Ownership category

akta.pro rank

Product category

Electric and Gas Utility Services

NAICS

Natural Gas Distribution (2212), Natural Gas Distribution (22121), Electric Power Generation, Transmission and Distribution (2211), Utilities (22)

SIC

Natural Gas Distribution (4924), Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Regulated Natural Gas Utility (LDC) Customer Acquisition & Switching (EUAAADAA)

akta.pro secondary industries

Natural Gas (NG) Line Installation & Conversion (HSAOAKAK), Meter Installation, Exchange (Turn-On/Turn-Off) & Field Services (EUAJAKAB), Service Lines, Connections & Customer Hookups (New Taps) (TLAGADAF)

Keywords

• Regulated electric utility
• Natural gas distribution
• Clean energy programs
• EV charging incentives
• Grid infrastructure investment

Headquarters

HQ city

Pearl River

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Electric Delivery Service: Regulated electricity distribution to 304,000 electric customers across service territory in New York and New Jersey. Revenue is based on regulated rate tariffs approved by NY State Public Service Commission and NJ Board of Public Utilities.
2. Natural Gas Delivery Service: Regulated natural gas distribution to 135,000 gas customers. Revenue is based on regulated rate tariffs subject to regulatory oversight.
3. Clean Energy Programs: Various demand response programs including virtual power plant services where customers with battery storage earn payments when their stored energy is drawn upon to support the grid during peak demand periods. Programs run May through September during peak summer demand.
4. EV Infrastructure Incentives: POWERREADY program offsets up to 90% of electric infrastructure costs for installing EV chargers. Level 2 charging incentives of $5,000 per plug for first 450 plugs, $3,000 per plug thereafter.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Orange and Rockland Utilities is a regulated investor-owned electric and natural gas utility delivering electricity to 304,000 customers and natural gas to 135,000 customers across approximately 1,350 square miles in southeastern New York and northern New Jersey. The company complements its core delivery services with clean energy programs, EV charging infrastructure incentives (POWERREADY), virtual power plant battery programs, heat pump incentives, energy efficiency rebates, and economic development rate discounts for commercial and industrial customers.

Product overview

Orange and Rockland Utilities provides a comprehensive digital platform for energy delivery and customer service across New York and New Jersey. The core offering consists of the My Account customer portal integrating account management, bill payment (via BillMatrix), service requests, and energy use tracking. Clean energy programs include Smart Savers Battery Program (virtual power plant via EnergyHub), Clean Heating and Cooling (heat pumps), Electric Vehicle Programs (POWERREADY), and Private Generation (solar/net metering). The company operates a Distributed System Platform for grid-edge energy resource management and offers a Financial Assistance Advisor using recommendation engine technology. Commercial offerings include Project Center for contractor services, Hosting Capacity maps, and Non-Wires Alternatives programs. The service territory covers approximately 1,350 square miles serving over 304,000 electric customers and 135,000 natural gas customers across six counties.

Differentiator

Problem solved

Functional benefit

Brands

• Rockland Electric Company: Subsidiary of Orange and Rockland Utilities serving customers in New Jersey

Products and services

• Electric Delivery Service Regulated electricity distribution serving 304,000 electric customers across the 1,350-square-mile service territory in southeastern New York and northern New Jersey. Revenue is governed by rate tariffs approved by the NY State Public Service Commission and NJ Board of Public Utilities.
• Natural Gas Delivery Service Regulated natural gas distribution serving 135,000 gas customers across the service territory under approved rate tariffs subject to regulatory oversight.
• Smart Savers Battery Program (Virtual Power Plant) Program for residential customers with qualifying battery storage systems to earn annual payments (~$200/year) by allowing the utility to draw stored electricity during peak demand periods, supporting grid reliability.
• POWERREADY Electric Vehicle Program Incentive program for commercial and fleet customers installing EV chargers, offsetting up to 90% of electric infrastructure costs through per-plug incentives.
• Clean Heating and Cooling Program Program offering incentives to residential and commercial customers adopting heat-pump technology for efficient electric heating and cooling in place of fossil-fuel systems.
• Private Generation / Net Metering Program Program for customers with distributed solar and other private generation systems offering interconnection services, net metering, and wholesale-market participation.
• Project Center (Contractor Portal Service) Self-service portal for contractors and developers to apply for and track gas, electric, and lighting service projects including new construction, service upgrades, and pole attachments.
• Economic Development Incentive Rate Program Discounted electric delivery rates of up to 20% for qualified commercial and industrial businesses in NY service territory, coordinated through a dedicated economic development contact.
• My ORU Store Online marketplace where residential customers in NY and NJ can purchase energy-efficient products supported by O&R rebates and incentives.
• Non-Wires Alternatives Program Program soliciting customer-side energy projects that can defer or replace traditional utility infrastructure investment through targeted grid solutions.
• Hosting Capacity and System Data Maps Interactive ArcGIS-based mapping service for customers, contractors, and developers identifying potential sites for private generation, interconnection, and grid capacity.
• Share My Data Program Program enabling customers to authorize third-party energy applications to access their standardized energy-usage history for analysis and energy-saving product/service recommendations.
• O&R Mobile App (iOS/Android) Mobile applications for iOS and Android enabling customers to report outages, pay bills, track energy use, and manage their O&R accounts.
• Outage Map Service Real-time interactive map service showing reported outages, customer impact, and restoration status across the service territory, updated every 15–30 minutes.

Quantifiable outcome

• Over $2 billion invested in energy grid over last decade for reliability and resilience
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• EnergyHubcoreTechnology or IntegrationSoftware management partner for virtual power plant programs. EnergyHub enables utilities like O&R to draw small amounts of electricity from enrolled home batteries during peak demand periods (May through September). FranklinWH battery systems qualify for these programs.
• National GridcoreStrategic or Co-development PartnerPartner utility offering ConnectedSolutions virtual power plant program alongside O&R's Smart Savers Battery Program. Both programs allow enrolled homeowners to earn payments when stored energy is drawn upon to support the grid during peak demand.
• NYSERDAcoreStrategic or Co-development PartnerNew York State Energy Research and Development Authority providing approximately $3,000 in upfront incentives for home battery storage systems, with additional incentives through NYSERDA's residential battery program up to $200 per kilowatt-hour installed.
• FranklinWH Energy StoragecoreTechnology or IntegrationBattery storage manufacturer whose aPower 2 and aPower S batteries qualify for NYSERDA incentives and O&R's Smart Savers Battery Program. FranklinWH actively promotes home battery systems through New York utilities.
• Approved EV Charging ContractorsminorChannel Partner/ Reseller/ DistributorApproved contractors listed through Joint Utilities of New York to complete customer-side construction work for POWERREADY EV charging infrastructure program.
• Community Nonprofit PartnersminorGTM or Marketing PartnerOver 150 nonprofit organizations funded annually through grants focused on adaptation to extreme weather, social justice and community resilience, and clean energy careers. $3.7M in grants awarded in past 5 years.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Rockland Electric Company: O&R's own wholly-owned subsidiary providing regulated electric service in NJ. Identical operational and regulatory profile as its parent; included as a peer given it operates as a distinct regulated entity within the same corporate group.
• Jersey Central Power & Light (JCP&L): FirstEnergy subsidiary providing regulated electric distribution across northern and central New Jersey. Direct neighbor to O&R's NJ operations and coordinates on regional outage events, making it a direct comparable in scale, regulatory framework, and operational profile.
• Public Service Enterprise Group (PSE&G): Large investor-owned regulated electric and gas utility serving northern and central New Jersey — overlapping O&R's NJ service territory via Rockland Electric Company. Operates a directly comparable dual-fuel regulated distribution business under the same NJ BPU regulator.
• New York State Electric & Gas (NYSEG): Avangrid-owned regulated electric and natural gas utility serving upstate and southern-tier NY, including areas adjacent to O&R. Same NY PSC regulator, similar dual-fuel regulated distribution model, and competing for the same clean energy program designs.
• Consolidated Edison Company of New York: Sister regulated subsidiary of Con Edison providing electric, gas, and steam service within NYC. Operates under identical regulatory construct (NY PSC), shares the same parent, and uses overlapping technology platforms (Distributed System Platform, outage management) — making it the closest functional twin of O&R.
• National Grid (New York): UK-listed National Grid's NY subsidiary providing regulated electric and natural gas service across upstate NY and Long Island. Active partner with O&R on the ConnectedSolutions virtual power plant program, with directly comparable dual-fuel regulated business model under NY PSC.
• Rochester Gas and Electric (RG&E): Sister Avangrid subsidiary providing regulated electric and natural gas service in western NY. Directly comparable dual-fuel LDC business model with similar scale, regulatory framework (NY PSC), and ongoing grid-modernization investment cycle.
• Central Hudson Gas & Electric: Investor-owned regulated electric and natural gas LDC serving New York's Mid-Hudson Valley, directly adjacent to O&R's territory and regulated by the same NY State Public Service Commission. Operates an overlapping dual-fuel utility business with similar clean energy and grid-modernization programs.
• Atlantic City Electric: Exelon subsidiary providing regulated electric distribution across southern New Jersey. Overlapping NJ BPU regulatory framework and similar customer scale; coordinates with O&R during regional outage events.

Broad incumbents

• Orange and Rockland Communications (Con Edison Clean Energy Businesses): Con Edison's broader competitive clean energy subsidiary operating renewables and energy services across the broader region. Adjacent rather than directly competing with O&R's regulated franchise, but represents how Con Edison deploys capital into energy transition assets beyond regulated rate base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ORUConnect
• Facebookfacebook.com/ORUConnect
• LinkedInlinkedin.com/company/oruconnect
• Instagraminstagram.com/oruconnect

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orange and Rockland Utilities, Inc.