What White Spot does

White Spot is Canada's longest-running restaurant chain, founded in 1928 by Nat Bailey in Vancouver, BC, and currently operating as White Spot Limited under private ownership of Shato Holdings. The company runs a multi-concept restaurant platform anchored by the flagship White Spot full-service family dining brand (serving American-style comfort food such as burgers, fish and chips, and salads), the quick-service Triple O's sub-brand, the iconic Pirate Pak kids' meal (since 1968), the R+D Kitchen test-kitchen concept in Burnaby, and a mobile Triple O's food truck for events. Distribution spans 125+ locations across British Columbia, Alberta, Ontario, and Asia (Singapore, Hong Kong, Macau), with revenue generated through dine-in, takeout, delivery (via company website and third-party platforms SkipTheDishes, DoorDash, Uber Eats), catering and banquets, franchise royalties, gift cards, and a School Hot Lunch Program. The company serves 17 million+ guests annually and is operated through a hybrid of company-owned and franchised units.

The underlying operating model is built on differentiated intangible assets — the secret Triple O sauce recipe (held internally since the 1960s), 97 years of brand heritage, and 16 consecutive years of Canada's Best Managed Companies Platinum Club status — combined with a captive-distribution footprint that includes YVR and Kelowna International Airport terminals, BC Ferries Coastal Café, and a 30-foot Triple O's mobile unit. White Spot was the first restaurant in Canada to offer an in-house fully certified Red Seal apprenticeship program (since 2008), creating a defensible culinary talent pipeline. The customer base is overwhelmingly B2C — BC families, individual diners, and group/catering clients — while deep community partnerships (58-year alliance with Variety – The Children's Charity of BC, $1M+ raised for Zajac Ranch, longstanding sports sponsorships) reinforce local brand affinity. No disclosed revenue, funding events, or M&A activity; the company is privately held and does not appear on any public exchange.

Name

White Spot

Legal name

White Spot Limited

Website

https://whitespot.ca

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

101–250 employees

Short description

White Spot is Canada's longest-running restaurant chain, founded in 1928 in Vancouver, BC, operating 125+ full-service and quick-service locations across Canada and Asia. It serves 17 million+ family and individual diners annually through its flagship brand, Triple O's, Pirate Pak kids' meals, R+D Kitchen, and catering operations.

Ownership category

akta.pro rank

Product category

Family Casual Dining Restaurants

NAICS

Full-Service Restaurants (722511), Limited-Service Restaurants (722513), Caterers (722320)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Family-Style Restaurants (THAFACAC)

akta.pro secondary industry

All-Day Dining Restaurants (THAFACAJ)

Keywords

• Family restaurant chain
• Quick service burgers
• Restaurant catering services
• School hot lunch program
• Restaurant franchise operations

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Restaurant Dine-In Sales: Full-service dining at White Spot restaurants across British Columbia, offering breakfast, lunch, dinner, and happy hour. Family casual dining experience with table service.
2. Takeout and Delivery: Customers can order food for pickup or delivery through the White Spot website/app, as well as third-party delivery platforms including SkipTheDishes, DoorDash, and Uber Eats.
3. Catering and Banquets: Off-site catering for groups of 50 or more, as well as in-restaurant buffet and banquet service for large events, conferences, and celebrations.
4. Franchise Revenue: White Spot offers franchise opportunities for operators to open White Spot or Triple O's locations under the brand.
5. Gift Cards: Sale of White Spot gift cards for consumer gifting and purchases.
6. School Hot Lunch Program: Partnership with schools to provide fresh meals for classrooms, coordinated through local White Spot restaurants.

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

White Spot operates full-service family casual dining restaurants serving American-style comfort food, including its signature Legendary Burger with secret Triple O sauce, Fish & Chips, salads, breakfast, lunch, and dinner. The company also runs the Triple O's quick-service sub-brand focused on burgers, fries, and milkshakes, an iconic Pirate Pak kids' meal, and ancillary catering, school hot lunch, and franchise operations across 125+ locations in BC, Alberta, Ontario, and Asia.

Product overview

White Spot is a full-service family restaurant chain and hospitality company founded in 1928. The company operates across multiple brands: the flagship White Spot full-service restaurants serving American-style comfort food including the Legendary Burger, Fish & Chips, and various chicken dishes; Triple O's, a quick-service sub-brand serving signature burgers, fries, and shakes; the iconic Pirate Pak kids' meal served in a ship-shaped container; R+D Kitchen, a test kitchen concept for culinary innovation; and the Triple O's On-the-Go food truck for events. The company also offers catering services and a School Hot Lunch Program. White Spot serves over 17 million guests annually across 125+ locations in BC, Alberta, Ontario, and Asia.

Differentiator

Problem solved

Functional benefit

Brands

• Triple O's: Premium quick service restaurant concept serving signature burgers, fries, and shakes, expanded to Ontario, Alberta, and internationally to Singapore, Hong Kong, and Macau.
• R+D Kitchen by White Spot
• Triple O's On-the-Go Truck

Products and services

• White Spot Restaurants Full-service family casual dining restaurant chain serving American-style comfort food, including the Legendary Burger with secret Triple O sauce, Fish & Chips, salads, breakfast, lunch, and dinner. Founded in 1928, it is Canada's longest-running restaurant chain with dine-in, takeout, and delivery services across 125+ locations in BC, Alberta, Ontario, and Asia.
• Triple O's Quick-service restaurant sub-brand serving White Spot's signature burgers, fries, and milkshakes in a fast-casual environment. Operates across BC, Alberta, Ontario, and internationally in Singapore, Hong Kong, and Macau.
• Pirate Pak Iconic kids' meal served in a ship-shaped boat container, featuring burgers, fries, coleslaw, ice cream, and a chocolate gold coin. Available year-round for children 10 and under across White Spot locations.
• R+D Kitchen by White Spot Test kitchen restaurant concept located at The Amazing Brentwood in Burnaby, serving as White Spot's innovation hub for developing and testing new menu items and culinary concepts.
• Triple O's On-the-Go Truck

Quantifiable outcome

• 17+ million guests served annually across 125+ locations
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core, secondary and minor.

• Ocean WisecoreStrategic or Co-development Partner · 1 January 2017Partnership since 2017 for sustainable seafood sourcing. White Spot features many Ocean Wise recommended dishes including steelhead certified under Best Aquaculture Practices (BAP) program.
• Variety – The Children's Charity of BCcoreStrategic or Co-development Partner · 1 January 196658-year partnership supporting BC children with disabilities and special needs. White Spot has raised over $2 million through various initiatives including the annual Variety Show of Hearts Telethon. White Spot team members volunteer time and serve burgers to volunteers at telethon events.
• Guichon Family of Felix FarmscoreOthers · 1 January 1935Partnership established in 1935 with Felix Guichon of Felix Farms in Delta, BC for potato supply. The partnership continues to this day with the Guichon family supplying Kennebec potatoes for White Spot's signature fries.
• BC FerriescoreChannel Partner/ Reseller/ DistributorLong-standing partnership bringing White Spot food to coastal travelers. Onboard service at the Coastal Café features White Spot menu favorites including burgers, pastas, hearty mains, and Pirate Paks for kids 10 and under.
• Zajac Ranch for ChildrencoreStrategic or Co-development PartnerWhite Spot has raised more than $1 million for Zajac Ranch through annual Pirate Pak Day and other initiatives. The ranch provides summer camp experiences for kids with illnesses and disabilities. $2 from every Pirate Pak sold on Pirate Pak Day goes to the charity.
• Vancouver GiantssecondaryGTM or Marketing PartnerLongstanding partnership supporting local charities including joint $100,000 donation to The Province's Empty Stocking Fund and CKNW Kids Fund, plus on-ice Teddy Bear Toss. Family Pak ticket and gift card offers provide families affordable access to games.
• Vancouver CanadianssecondaryGTM or Marketing PartnerSponsor of Family Fun Sundays at Nat Bailey Stadium. Family Fun Pack includes 4 tickets to Canadians Sunday home games plus $50 White Spot gift card. Triple O's food truck present at select games.
• BC LionssecondaryGTM or Marketing PartnerAnnual partnership offering Family Ticket Pak with 4 tickets to Lions games and $50 White Spot gift card. Provides day of family fun with great food and unbeatable value.
• Science WorldminorGTM or Marketing PartnerCommunity sponsorship supporting Science World BC initiatives.
• ECG Ventures IIcoreStrategic or Co-development PartnerPartnership for airport restaurant operations including White Spot at YVR and Triple O's at YVR. ECG Ventures II brings expertise in hospitality and airport dining operations, working with White Spot to create unique menu and exceptional dining experience.
• Vancouver International Airport (YVR)coreChannel Partner/ Reseller/ DistributorWhite Spot returned to YVR domestic terminal in 2025 with full-service restaurant, lounge, and bar open 4am-midnight. Features exclusive menu items for travelers and supports YVR's commitment to local, high-quality brands.
• Local Sports Teams and Community OrganizationsminorGTM or Marketing PartnerWhite Spot sponsors local community sports teams, organizations and leagues across BC province. Contact local White Spot to discuss community involvement opportunities.

Scale indicators10 records

Recent moves10 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/White_Spot
• YouTubeyoutube.com/user/whitespotrestaurants
• Facebookfacebook.com/whitespot
• LinkedInlinkedin.com/company/white-spot
• Instagraminstagram.com/whitespot_restaurants

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about White Spot