BioTouch
BioTouch is a privately held, PE-backed healthcare logistics platform providing medical kitting, specialized courier services, temperature-controlled shipping, biostorage, and printing to hospitals, laboratories, clinical trials, and life sciences companies across 160+ countries.
- Company typePrivate
- Founded2023
- HeadquartersWest Haven, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What BioTouch does
BioTouch is an integrated, single-source healthcare logistics platform providing medical kitting, specialized courier services, temperature-controlled shipping, biostorage, and healthcare printing/promotional products to hospitals, integrated delivery networks, reference and clinical laboratories, clinical trial sponsors, pharmaceutical and biotechnology companies, medical device manufacturers, cell and gene therapy operators, and personalized medicine providers. The platform is anchored by two proprietary technology assets — GlobalLink, the global healthcare kitting platform, and SpectraPath, the web-based pre-analytical supply and specimen management system — and is augmented by a Logistics Command Center, GPS-enabled courier management, RFID intelligent asset tracking, and KitAI, an AI-powered computer-vision application delivering 100% inline quality validation on medical kit assembly. Operations span approximately 30 locations across the United States and a 90,000 sq ft ISO 13485:2016-certified European manufacturing hub in Shannon, Ireland, supported by 3,000+ dedicated U.S. medical couriers, 4,000+ logistics personnel, 2,000+ vehicles, 500,000 sq ft of warehousing, and service coverage across 160+ countries.
BioTouch is a privately held portfolio company of Atlantic Street Capital, formed by consolidating six acquired legacy operators — Path-Tec, Lab Logistics, Hospital Couriers, Printcraft Press, The Allied Group, and Titan Solutions — under a unified brand launched in 2023. Revenue is generated primarily through multi-year, quote-based contracts with enterprise healthcare customers, combining recurring kitting and courier services with usage-based temperature control logistics and ancillary printing/promotional revenue; pricing is not publicly disclosed. The company carries multiple high-barrier regulatory certifications (ISO 13485:2016, ISO 9001:2015, ISO/IEC 27001, FDA registration, HIPAA, GDPR, IATA) that effectively gate medical device and specimen handling work, and reports operational KPIs including a 98.5% on-time specimen delivery rate and 75% reduction in client specimen rejection rates. BioTouch sells predominantly through enterprise field sales with consultative kit design and protocol integration, supplemented by industry events, direct inside-sales contact, and self-serve customer portals.
BioTouch firmographics
Firmographics- Name
- BioTouch
- Legal name
- BioTouch Global Solutions Inc.
- Website
- https://biotouchglobal.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- BioTouch is a privately held, PE-backed healthcare logistics platform providing medical kitting, specialized courier services, temperature-controlled shipping, biostorage, and printing to hospitals, laboratories, clinical trials, and life sciences companies across 160+ countries.
- Ownership category
- akta.pro rank
BioTouch industry classification
Industry- Product category
- Healthcare Logistics Services
- NAICS
- Surgical Appliance and Supplies Manufacturing (339113)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Medical Devices & Diagnostics Temperature-Controlled Storage (TLALABAH)
- akta.pro secondary industries
- Packaging, Labeling & Serialization Services (biologics/cold chain) (HLAAAKAJ), Bioprocess Safety, Biosafety & Contamination Control Solutions (single-use integrity, environmental monitoring) (HLAAAJAO), Multi-sensor condition monitoring tags (temp+humidity+shock+location) (TLAEALAI)
Keywords
Where BioTouch is headquartered
LocationHeadquarters
- HQ city
- West Haven
- HQ country
- United States
- HQ region
- North America
Offices33 records
Markets served
BioTouch business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Medical Kitting Services: End-to-end medical kitting solutions including standard and custom medical kits assembled in ISO 13485 certified facilities. Includes kit design, assembly, inventory management, and global drop shipping.
- Courier and Logistics Services: Medical courier services with dedicated fleet of 3,000+ couriers. Includes route optimization, real-time tracking, carrier management, and logistics command center oversight.
- Temperature Control Logistics: Precision temperature-controlled shipping using VIP packaging with temperature ranges from CRT (15-25°C) to cryo (-150°C to -190°C). Includes preconditioning, monitoring, and excursion mitigation.
- Healthcare Printing Services: Full-scale printing capabilities including kit inserts, IFUs, labels, requisitions, secure documents, and wide format printing. Integrated with kitting and fulfillment operations.
- Promotional Products: Custom apparel, branded merchandise, online company stores, and event/trade show marketing materials. Managed through dedicated promo marketing team.
- Biostorage Solutions: Climate-controlled storage across full temperature spectrum including CRT, refrigerated, frozen, and cryogenic. Integrated with courier and temperature control network.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom healthcare logistics solutions |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels8 records
BioTouch product offering
Product offeringCore offering
BioTouch is a single-source healthcare logistics provider that designs, assembles, and ships standard and custom medical kits through ISO 13485-certified facilities, and operates a dedicated medical courier network with GPS-enabled tracking, real-time temperature monitoring, and biostorage across the full temperature spectrum. Its technology platforms (GlobalLink, SpectraPath, and KitAI) provide integrated supply chain visibility, automated replenishment, and AI-powered 100% inline quality inspection for healthcare customers in 160+ countries.
Product overview
BioTouch is a single-source, global healthcare logistics platform offering an integrated portfolio of medical kitting, courier services, temperature control logistics, print and promotional products, and technology solutions. The core platform is anchored by GlobalLink (global healthcare kitting platform) and SpectraPath (web-based supply and specimen management technology), which are supplemented by specialized modules including the Logistics Command Center, Courier Management Technology, Carrier Management, Supply Freight Management, Temperature Control, Biostorage, Medical Device Fulfillment, Client Supply Distribution, RFID Intelligent Asset Tracking, Reporting & Analytics, and the AI-powered KitAI quality inspection system. The kitting portfolio includes standard kits, custom kits, specimen collection supplies, requisition forms, COVID-19 kits, and NanoCool temperature solutions. BioTouch Europe serves as the EU/ROW hub (Shannon, Ireland) while U.S. locations serve North and South America. The company has assembled its portfolio through multiple acquisitions including Path-Tec, Lab Logistics, Hospital Couriers, Printcraft Press, The Allied Group, and Titan Solutions.
Differentiator
Problem solved
Functional benefit
Brands
- GlobalLink: Global healthcare kitting platform designed to streamline kitting processes and address customer pain points such as inconsistent data, scalability issues, and geographic limitations. The only fully integrated custom healthcare kitting and logistics platform providing solutions for worldwide production, complex logistics, systems integrations, advanced security, and industry compliance.
- SpectraPath
- KitAI™
Products and services
- Medical Kitting (Standard & Custom Kits) End-to-end medical kit design, assembly, and global drop shipping from ISO 13485:2016 certified facilities, including standard specimen collection kits (biopsy, blood collection, buccal swab, cytology, FNA, COVID-19, etc.) and fully customized kits for clinical trials and specialized workflows. Used by hospitals, laboratories, clinical trial sponsors, and medical device manufacturers.
- Medical Courier Services Dedicated medical courier services with a fleet of 3,000+ couriers, advanced GPS technology, route optimization, real-time tracking, and chain of custody documentation. Couriers are trained for OSHA, HIPAA, BBP, TSA, and IATA compliance. Includes dedicated fleet programs and last-mile delivery for hospitals, labs, pharmacies, and home collection.
- Precision Temperature Control Logistics Precision temperature-controlled shipping using Vacuum Insulated Panel (VIP) packaging covering CRT (15-25°C), refrigerated (2-8°C), frozen (-20°C), dry ice, and cryo (-150°C to -190°C) ranges. Includes real-time GPS and temperature monitoring with proactive intervention via the Logistics Command Center. Supports pharmaceutical, biotech, and cell/gene therapy customers.
- Biostorage Solutions Secure, compliant, climate-controlled storage across the full temperature spectrum (CRT 15-25°C, refrigerated 2-8°C, frozen -20°C, cryogenic dry ice and LN2), integrated with BioTouch's courier and temperature control network so materials are protected from arrival to shipment.
- Medical Device Fulfillment From complex device kitting to last-mile delivery for medical devices including continuous glucose monitors, implantable devices, and ostomy supplies. Includes custom and standard kitting, pick/pack/ship, component sourcing, ISO 13485-compliant inventory management, chain-of-custody tracking, real-time visibility, and regulatory-compliant UDI labels, IFUs, and field collateral.
- Logistics Command Center Logistics management and monitoring platform providing critical specimen overwatch with carrier and courier route analysis, dedicated specimen pickup and delivery management, dashboard-driven insights, proactive specimen exception management, and live tracking and reconciliation across all logistics networks.
- SpectraPath Platform Comprehensive web-based technology platform for pre-analytical supply and specimen management, offering ordering, distribution, inventory management, specimen management, automated email notifications, auto-replenishment, RFID intelligent asset tracking, and reporting. Sold as a customer portal for healthcare supply chain management.
- GlobalLink Global Healthcare Kitting Platform GlobalLink is the only fully integrated custom healthcare kitting and logistics platform providing solutions for worldwide production, complex logistics, systems integrations, advanced security, and industry compliance, addressing pain points such as inconsistent data, scalability issues, and geographic limitations.
- BioTouch Europe (International Logistics) International logistics and kitting operations out of Shannon, Ireland, including harmonized codes, commercial invoices, customs clearance, and distribution for the EU and rest of world, with service to 120+ countries and next business day delivery into Europe. Operates a 90,000-square-foot ISO 13485:2016-certified manufacturing facility.
- Healthcare Printing Services Full-scale printing capabilities for healthcare brands including kit inserts and IFUs, patient requisitions and TRFs, tube and specimen labels, barcode labels, printed boxes, custom kit cartons, wide format, secure documents, mail, and creative services. Operated out of the ISO 9001:2015 certified Idaho facility.
- Promotional Products & Apparel Over 800,000 promotional product items including custom apparel and wearables, online company stores and recognition programs, and meeting, event, and trade show merchandise for healthcare brands.
- Standard Specimen Collection Kits Pre-built specimen collection kits including biopsy kits (2, 8, and 24 vial variants), blood culture prep kits, blood shipper kits, bone marrow collection kits, buccal swab kits, cytology collection kits, FNA collection kits, and Category B (UN3373) ambient and insulated shipper kits in various sizes. Sold to labs, hospitals, and research customers.
- Medical Requisition Forms Customized requisition form design, printing, and fulfillment services including one-color to full-color forms with integrated custom labels, piggyback labels, numbering, patient-specific barcoding, and inventory management and order fulfillment.
- COVID-19 Specimen Collection Kits Coronavirus (COVID-19) specimen collection kits and supplies including convenience bag kit components and Category B insulated shippers in small, medium, large, and extra-large sizes. Sold to labs, hospitals, and public health customers.
- Specimen Collection Supplies Full line of specimen collection supplies from industry-leading manufacturers including absorbents, biohazard bags, blood collection devices and tubes, cryogenic vials, formalin containers, gel refrigerants, insulated shippers, pipettes, and urine collection products.
- NanoCool Temperature-Controlled Shipping Temperature-controlled shipping solution offering 2°C to 8°C temperature ranges covering durations of 48 to 92 hours. Used by pharmaceutical and clinical trial customers for refrigerated biologics transport.
- Partner-Managed Inventory (PMI) Web-based inventory management program for streamlining replenishment of specimen collection kits and supplies, tailored to operations to eliminate stock-outs and surplus, with auto-replenishment, lot management, unique barcode scanning, and expired product notifications.
Quantifiable outcome
- 98.5% on-time specimen delivery rate
- +4 more outcomes
Companies that use BioTouch
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
BioTouch technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
BioTouch partnerships and signals
Strategic signalScale indicators15 records
Recent moves7 records
Expansion highlights6 records
BioTouch competitors and assessment
Company assessmentDirect peers
- Marken (UPS Healthcare): Marken, now part of UPS Healthcare, is a specialty courier and logistics provider focused on clinical trials, biopharma, and cold-chain specimen transport—the most direct competitor to BioTouch's clinical trial, life sciences, and temperature-controlled logistics lines.
- World Courier: World Courier (a Cencora / AmerisourceBergen company) provides specialty logistics and cold-chain services for pharma, biotech, and clinical trials globally, directly competing with BioTouch's international, temperature-controlled, and life sciences courier offerings.
- Quick Specialized Healthcare Logistics: Quick International Courier specializes in time-sensitive and temperature-controlled transport for clinical trials, life sciences, and healthcare—closely overlapping BioTouch's medical courier and cold-chain service portfolio.
- MedSpeed: MedSpeed operates a dedicated medical courier network for hospitals, labs, and health systems in the US, directly competing with BioTouch's Hospital Couriers and Lab Logistics offerings for healthcare specimen transport.
- Cryoport Systems: Cryoport provides cold-chain logistics and biostorage for the life sciences industry, including cryogenic transport for cell and gene therapies—a direct overlap with BioTouch's temperature control (down to cryo) and biostorage services.
Broad incumbents
- DHL Supply Chain (Life Sciences & Healthcare): DHL Supply Chain operates an extensive global healthcare and life sciences logistics division, offering warehousing, distribution, and cold-chain services—a broad incumbent with overlapping capabilities to BioTouch's integrated platform.
- FedEx Custom Critical: FedEx Custom Critical provides time-sensitive, temperature-controlled, and specialized logistics for healthcare and life sciences, serving as a broad incumbent competing against BioTouch's premium medical courier and cold-chain offerings.
- UPS Healthcare: UPS Healthcare (including Marken and Polar Speed) provides global medical device distribution, cold-chain logistics, and clinical trial supply—a broad incumbent with significant overlap on BioTouch's kitting, courier, and temperature-control solutions.
- Cardinal Health: Cardinal Health is one of the largest US medical/surgical product distributors, providing kitting, supply chain, and last-mile services to hospitals and labs—an incumbent whose medical distribution and kitting capabilities partially overlap BioTouch's offering.
- McKesson: McKesson is the largest US pharmaceutical and medical-surgical distributor with broad healthcare logistics capabilities; while not a direct competitor in specialty medical courier, its scale and distribution footprint shape pricing and procurement in BioTouch's core hospital/lab customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
BioTouch social profiles
Digital presenceBioTouch compliance and trust
Trust signalCompliance9 records
BioTouch financial estimates
Financial estimateRevenue estimate
Valuation estimate
BioTouch leadership team
Management profileNumber of profiles
Profiles8 records
BioTouch subsidiaries and ownership
Company hierarchySubsidiaries6 records
BioTouch funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BioTouch M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BioTouch
What does BioTouch do?
BioTouch is a single-source healthcare logistics provider that designs, assembles, and ships standard and custom medical kits through ISO 13485-certified facilities, and operates a dedicated medical courier network with GPS-enabled tracking, real-time temperature monitoring, and biostorage across the full temperature spectrum. Its technology platforms (GlobalLink, SpectraPath, and KitAI) provide integrated supply chain visibility, automated replenishment, and AI-powered 100% inline quality inspection for healthcare customers in 160+ countries.
Is BioTouch a public or private company?
BioTouch is a private company. It is classified as private equity controlled and is currently operating.
When was BioTouch founded?
BioTouch was founded in 2023. It employs 1,001 to 5,000 people.
Where is BioTouch based?
BioTouch is headquartered in West Haven, United States, in the North America region.
How does BioTouch make money?
Six revenue lines are on record. Medical Kitting Services are the primary driver. The others are courier and Logistics Services, temperature Control Logistics, healthcare Printing Services, promotional Products and biostorage Solutions.
Who are BioTouch's main competitors?
Direct peers on record are Marken (UPS Healthcare), World Courier, Quick Specialized Healthcare Logistics, MedSpeed and Cryoport Systems. Broad incumbents are DHL Supply Chain (Life Sciences & Healthcare), FedEx Custom Critical, UPS Healthcare, Cardinal Health and McKesson.
Does BioTouch have an API?
Yes. BioTouch offers API capabilities and custom API integrations, including a wide range of interface, integration, and traditional ordering options. The company supports custom integrations that merge client, order, and tracking data, and integrates with existing systems and processes.
What industry is BioTouch in?
BioTouch's product category is Healthcare Logistics Services. Its primary akta.pro industry code is TLALABAH, Medical Devices & Diagnostics Temperature-Controlled Storage, with a secondary code of HLAAAKAJ, Packaging, Labeling & Serialization Services (biologics/cold chain). Its NAICS code is 339113 and its SIC code is 5047.