New York State Department of Labor

What New York State Department of Labor does

The New York State Department of Labor (NYSDOL) is the executive-branch state agency of New York responsible for enforcing state labor law, administering the unemployment insurance system, and delivering workforce development services. Firmographic data cites a founding year of 1901 while agency history cites 1915; the agency is headquartered in Albany, NY with 501-1,000 employees and serves every category of worker and employer operating within New York State. Its statutory mandate covers Unemployment Insurance benefit administration, labor standards enforcement (minimum wage, prevailing wage, wage theft, workplace safety), workforce program delivery (apprenticeships, career services, youth and veterans programs, agricultural labor services), and labor market data publication through the NYS Data Center.

NYSDOL's service portfolio is organized across four operational pillars: Unemployment Benefits (weekly UI payments, the Shared Work Program, fraud reporting, and employer UI administration); Jobs & Careers (Find a Job portal, career development, apprenticeships, youth and veterans services); Business Support (Rapid Response, WARN notifications, hiring incentives and tax credits, agricultural employer services); and Workforce Protections (labor standards, minimum wage, safety and health, public work and prevailing wage enforcement). The technical backbone consists of a digital self-service UI portal (unemployment.labor.ny.gov), an online job-matching platform, multilingual TTY/TDD support, and dedicated outreach channels including Spanish-language social media accounts. NYSDOL also operates or is associated with several quasi-judicial and regulatory bodies: the Hazard Abatement Board, Industrial Board of Appeals, Public Employment Relations Board (PERB), and Unemployment Insurance Appeal Board.

The agency is funded through state appropriations, federal grants, and employer contributions to the Unemployment Insurance trust fund rather than commercial revenue, and provides services at no direct cost to users. Its distribution model is hybrid: digital self-service portals available 24/7, a statewide network of physical career centers and field offices, phone/TTY accessibility lines (711 and 1-800-662-1220 English; 1-877-662-4886 Spanish), and partnerships with Regional Economic Development Councils and community organizations. Constituent outreach is conducted via dol.ny.gov, GovDelivery newsletters, a multi-platform social media presence (Facebook, Instagram, LinkedIn, YouTube, X), a dedicated Pressroom, and targeted initiatives such as the Ride Safe NY gig-economy safety program.

Name

New York State Department of Labor

Legal name

New York State Department of Labor

Website

https://labor.ny.gov

Company type

Private

Founded year

1915

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The New York State Department of Labor is a state government agency enforcing labor law, administering unemployment insurance, and providing workforce development services to New York State workers, employers, and job seekers.

Ownership category

akta.pro rank

Product category

Government Labor and Workforce Services

NAICS

Administration of Human Resource Programs (9231), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Labor & Employment Administration (Workforce Regulation & Programs) (BPAIAAAM), Workforce Data, Labor Market Intelligence (LMI) & Program Evaluation (EDAAAOAN), Incumbent Worker Training & Upskilling (EDAAAOAE)

Keywords

• Unemployment insurance administration
• Workforce development services
• Labor law enforcement
• Job placement assistance
• Career training programs

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: NYSDOL is a state government agency funded primarily through state appropriations, federal grants, and employer contributions to the Unemployment Insurance program. As a regulatory and service agency, it does not generate commercial revenue but operates on taxpayer-funded budgets and UI trust fund contributions from employers.

Distribution channels4 records

Marketing channels8 records

Core offering

The New York State Department of Labor (NYSDOL) is a state government agency that administers unemployment insurance, provides workforce development and career services, enforces New York State labor laws (including minimum wage and workplace safety), and produces official labor market data. It serves both individual workers/job seekers and employers through tailored service lines including unemployment benefit filing, job search, apprenticeships, Shared Work, Rapid Response, and hiring incentives.

Product overview

The New York State Department of Labor (NYSDOL) is a government agency offering a comprehensive portfolio of workforce services rather than a unified commercial product. The core offerings include Unemployment Insurance (providing weekly payments to eligible displaced workers), Career Development Services (barrier-free access to apprenticeship programs, career centers, and job opportunities), and Find a Job Portal. These are supplemented by Business Support services including Shared Work Program, Rapid Response, WARN Act notifications, and Hiring Incentives. Workforce Protection services cover Labor Standards Enforcement, Minimum Wage Compliance, Safety & Health, Public Work & Prevailing Wage Enforcement, and Paid Family Leave. Additional services include Labor Market Data and Research, Youth Employment Services, Veterans Services, Language Access, Agricultural Employer Services, and Ride Safe NY. The agency also provides workforce governance, forms, publications, and DEI/Equal Opportunity programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Unemployment Insurance

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Regional Economic Development CouncilscoreStrategic or Co-development PartnerNYSDOL collaborates with New York State's Regional Economic Development Councils (REDCs) to align workforce development programs with regional economic priorities and support local economic growth initiatives across the state's 10 regional councils.
• Hazard Abatement BoardminorOthersNYSDOL houses the Hazard Abatement Board which administers programs related to occupational safety hazard abatement in New York State.
• Industrial Board of AppealsminorOthersIndependent quasi-judicial body that hears appeals of citations, orders, and determinations issued by the Department of Labor under the New York State Labor Law.
• Public Employment Relations Board (PERB)minorOthersIndependent agency that resolves collective bargaining disputes for public employees and administers the Taylor Law in New York State.
• Unemployment Insurance Appeal BoardminorOthersAdministers appeals for unemployment insurance claims decisions in New York State, providing independent adjudication of UI disputes.

Recent moves6 records

Expansion highlights5 records

Direct peers

• California Employment Development Department: California's state labor agency administering UI, workforce development, and labor market data — the most directly comparable peer to NYSDOL given similar scope, statewide scale, and breadth of services.
• Texas Workforce Commission: Texas's state labor agency providing UI, job placement, apprenticeship, and labor law enforcement. Comparable to NYSDOL in service mix and statewide scale, though serving a different labor market profile.
• Illinois Department of Employment Security: Illinois's state agency administering unemployment insurance, job service, and labor market information — a direct functional peer to NYSDOL in the workforce and benefits administration space.
• Florida Department of Commerce (formerly DEO): Florida's state workforce and economic development agency administering reemployment assistance, workforce programs, and labor market data — directly comparable in function to NYSDOL.
• Pennsylvania Department of Labor & Industry: Pennsylvania's state labor agency administering UC, workforce development, apprenticeship, and labor standards — closely comparable to NYSDOL in program mix and structure.

Regional players

• Massachusetts Executive Office of Labor and Workforce Development: Massachusetts's state labor authority overseeing UI, workforce, and labor standards in a neighboring Northeast labor market, offering a near-comparable service mix to NYSDOL.
• Ohio Department of Job and Family Services: Ohio's combined workforce and human services agency, comparable in scale and program mix to NYSDOL but operating in a Midwestern labor market with a different industry composition.
• New Jersey Department of Labor and Workforce Development: New Jersey's state labor agency, a closely adjacent regional peer administering UI, workforce development, and labor standards in a neighboring labor market to New York.
• Connecticut Department of Labor: Connecticut's state labor agency administering unemployment, job service, apprenticeship, and labor market data in another neighboring state with a comparable scope of operations.

Broad incumbents

• U.S. Department of Labor: The federal labor authority whose programs (WIOA, BLS, OSHA, ETA) overlap substantially with NYSDOL's responsibilities. NYSDOL operates as the state-level implementation arm for many of these federal programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/nyslabor
• YouTubeyoutube.com/user/NYSLabor
• Facebookfacebook.com/nyslabor
• LinkedInlinkedin.com/company/new-york-state-department-of-labor
• Instagraminstagram.com/nyslabor

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New York State Department of Labor