DeKalb County Government

What DeKalb County Government does

DeKalb County Government is a county government entity serving over 760,000 residents in the metro Atlanta region of Georgia, established in 1816 as one of the state's original counties. It operates under a CEO-Board of Commissioners governance structure, with seven elected district commissioners and CEO Lorraine Cochran-Johnson (elected June 2024, the first Black woman to hold the role). The county delivers a full suite of public services including public safety (Police, Fire Rescue, Sheriff, EMS through AMR), watershed management and sanitation, planning and sustainability, animal services, voter registration and elections, parks and recreation, human services, and transportation infrastructure. It also operates DeKalb-Peachtree Airport (PDK), a library system, and a board of health.

The county's core technology backbone is CV360, an Oracle Cloud HCM implementation launched January 18, 2022, that serves as the central HR, payroll, benefits, talent management, leave administration, and performance management platform for approximately 6,500 employees, supported by Kronos for workforce management. Customer-facing digital infrastructure includes the CIVICS/ePermits portal for development permitting, Engage DeKalb for community engagement on the new Short-Term Rentals program, DeKalbAlert (Everbridge) for mass emergency notifications, DCTV Channel 23 for government broadcasting, the Rentalscape and Deckard platforms for STR licensing compliance, and UserWay for WCAG 2.1 Level AA accessibility compliance. The Retiree Portal, administered by Nationwide Retirement Solutions, supports pension and 401a/457b plan participants under the defined benefit pension plan established in 1948.

Revenue is generated through a public funding model anchored on property taxes, sales taxes, intergovernmental transfers, and a diversified fee schedule including business and alcohol licenses, building permits, planning and zoning applications, short-term rental licenses ($175 annually), an 8% hotel/motel excise tax on STR transactions, and targeted grants such as the $200,000 LCI award from the Atlanta Regional Commission. Major contracts include a $4.89 million extended EMS partnership with American Medical Response and more than $1.18 million in annual funding for the LifeLine Animal Project shelter contract. The county does not have a parent company and is governed entirely by public-sector structures rather than private capital.

Name

DeKalb County Government

Legal name

DeKalb County, Georgia

Website

https://dekalbcountyga.gov

Company type

Private

Founded year

1816

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

DeKalb County Government is a public sector entity administering county-level services including public safety, permitting, sanitation, animal services, and elections to over 760,000 residents in metro Atlanta, Georgia. It operates an Oracle Cloud HCM-based HR platform (CV360) and multi-channel digital service delivery network.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Public safety services
• Wastewater management
• Government permitting services
• Animal shelter services
• Parks and recreation

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property and Local Taxes: DeKalb County Government operates primarily on public funding through property taxes, local taxes, and various fees collected from residents and businesses
2. Hotel/Motel Excise Tax: 8% excise tax on all short-term rental transactions, remitted monthly by STR operators
3. Licensing and Permit Fees: Revenue from business licenses, alcohol licenses, building permits, planning permits, short-term rental licenses ($175 annual fee), and zoning applications
4. Government Grants: Grant funding from state and federal agencies including $200,000 LCI grant from Atlanta Regional Commission for area planning

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

DeKalb County Government delivers core municipal and public services to more than 760,000 residents, including public safety (fire, police, EMS), water and wastewater management, sanitation, roads and drainage, animal services, parks and recreation, voter registration and elections, property appraisal, and planning and permitting. The county also issues business and alcohol licenses, administers short-term rental licensing with an 8% excise tax, operates DeKalb-Peachtree Airport (PDK), and provides digital self-service platforms such as CIVICS/ePermits, DeKalbAlert, Engage DeKalb, and DCTV Channel 23. Internally, it runs CV360 on Oracle Cloud HCM and Kronos to serve its approximately 6,500 employees.

Product overview

DeKalb County Government operates a suite of digital government services rather than commercial products. The primary technology platform is CV360, an Oracle Cloud HCM implementation serving as a comprehensive HR and payroll management system with multiple self-service modules for employees, managers, payroll coordinators, leave administrators, hiring managers, and performance management. Additional services include the Retiree Portal for retirement benefit management, DeKalbAlert for emergency notifications, DCTV Channel 23 for government broadcasting, Engage DeKalb for community engagement on initiatives like the Short-Term Rentals Program, and CIVICS/ePermits for development permitting. The county also maintains online portals for property appraisal, voter registration and elections, animal services, and various other municipal services.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety Services
• Water Services & Billing

Quantifiable outcome

• 2-minute-48-second reduction in critical EMS call response times
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Atlanta Regional Commission (ARC)coreStrategic or Co-development Partner · 20 May 2026ARC awarded DeKalb County a $200,000 Livable Centers Initiative (LCI) Grant for the Candler Rd./Flat Shoals Parkway Area Plan Update. The LCI program helps reduce vehicle miles traveled and improve air quality by creating vibrant mixed-use developments.
• RentalscapecoreTechnology or Integration · 20 May 2026DeKalb County contracted with Rentalscape to assist with identifying short-term rentals, supporting compliance, and ensuring applicable taxes are remitted. Rentalscape provides the customer portal for STR operators to manage their accounts and tax payments.
• American Medical Response (AMR)coreStrategic or Co-development Partner · 6 June 2025DeKalb County extended its emergency medical services contract with AMR through June 2026 with a $4.89 million investment to expand ambulance fleet, add personnel, and operational support. Partnership yielded measurable improvements including 2-minute-48-second reduction in critical call response times and 18% increase in ambulance unit hours.
• LifeLine Animal ProjectcoreStrategic or Co-development Partner · 22 April 2025DeKalb County extended its animal services contract with LifeLine Animal Project after Board approved more than $1.18 million annual funding. LifeLine has managed the shelter for 13 years and performs nearly 15,000 spay/neuter surgeries annually across Georgia. Funding enables expansion from 1,000 surgeries in 2025 to 6,000 annually at full scale.
• Oracle CorporationcoreTechnology or IntegrationDeKalb County implemented Oracle Human Capital Management (HCM) Cloud through CV360 system launched January 18, 2022. Oracle Cloud HCM serves as the primary HR, payroll, and benefits platform for all county employees.
• Nationwide Retirement SolutionscoreStrategic or Co-development PartnerNationwide administers the county's 457b and 401a retirement plans. Contact: 877-677-3678 or www.nrsforu.com

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Fulton County Government: Adjacent Atlanta-metro county government serving a comparable urban-suburban population (~1M residents). Directly comparable on structure (CEO-Board of Commissioners), public safety delivery, permitting, and tax-funded services.
• Cobb County Government: Another large Atlanta-metro county with parallel public-safety, permitting, and sanitation delivery models. Comparable on organization size, county-funded services, and Board-Chair governance style.
• Mecklenburg County Government (NC): Large urban-county government (Charlotte metro) with population comparable to DeKalb, County Manager-Board structure, and full public-safety, permitting, and human services portfolio. One of the most directly comparable peer organizations nationally.
• Gwinnett County Government: Large Atlanta-metro county with similar population scale, CEO-Commissioner governance, and mix of incorporated cities and unincorporated areas. Closest comparable on service breadth, digital services maturity, and economic development approach.

Broad incumbents

• Maricopa County Government (AZ): Very large urban county (Phoenix metro) with comparable breadth of services, comparable headcount, and similar Board of Supervisors governance. Useful as a scale benchmark for service operations and digitization investments.
• King County Government (WA): Large urban county (Seattle metro) comparable to DeKalb on population scale, public-safety service delivery, environmental/watershed management, and use of digital platforms for resident services.
• City of Atlanta Government: Primary municipal government for the same metro area, with overlapping public safety, permitting, and economic development mandates. Operates as a city rather than county but competes for resident services and corporate attraction in shared geography.

Regional players

• Henry County Government (GA): Adjacent metro Atlanta county with growing population and similar county-government service delivery model. Comparable as a regional peer on growth dynamics and the same State of Georgia regulatory environment.
• City of Decatur (GA): Independent city government fully surrounded by unincorporated DeKalb County. Operates with a City Commission and City Manager but shares residents, workforce, and service-area realities with the county, making it a small-government peer within DeKalb's ecosystem.
• Clayton County Government (GA): Neighboring Atlanta-metro county with similar Chairman-Commission governance and a comparable mix of public safety, water, and permitting services. Comparable on regional scale and statutory framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ItsInDeKalb
• YouTubeyoutube.com/user/DeKalbCountyGov
• Facebookfacebook.com/ItsInDeKalbGA
• Instagraminstagram.com/ItsInDeKalbGa

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DeKalb County Government