Proximus

What Proximus does

Proximus PLC under Belgian Public Law is Belgium's incumbent telecommunications and digital services operator, headquartered in Brussels and listed on Euronext Brussels under ticker PROX with the Belgian state holding a 53.51% majority stake. Founded in 1994 (originally as Belgacom, rebranded in 2015), the group served 2.8M+ residential and 450K+ business customers in FY2025, generating EUR 6.31 billion in underlying turnover and employing 12,933 people. Its portfolio spans residential telecom (Proximus, Scarlet, Mobile Vikings), business ICT (Proximus NXT with Davinsi, Codit, and SME partners Accountable and Leexi), international digital communications (Proximus Global uniting BICS, Telesign, and Route Mobile), TV content (Pickx), teleconsultation (Doktr), and digital identity (itsme) integration through the Proximus+ app.

The underlying technology stack combines a 5G Standalone (5G+) network covering 92% of Belgium's population with fiber-to-the-home infrastructure built through Fiberklaar and Unifiber (both now wholly owned), a Nokia cloud-native converged charging and voice core deployed on Red Hat OpenShift, and the ONE Network-as-a-Service platform jointly developed with Ekinops for wholesale partners. AI is applied operationally via Microsoft GitHub Copilot and a roadmap toward TM Forum Level 3/4 autonomous networks, while Mistral AI is integrated into the EU sovereign cloud consortium alongside S3NS and Clarence. Demonstrated network slicing at the Red Devils' farewell match and a private 5G proof-of-concept for Novandi at a Liège logistics platform illustrate applied use cases beyond consumer connectivity.

Revenue is overwhelmingly recurring, drawn from subscription mobile, fixed-line, internet, and TV services to residential and SME customers, enterprise ICT contracts through Proximus NXT, wholesale NaaS fees, and global digital communications through Proximus Global. Go-to-market combines physical retail shops and contact centers for consumers, dedicated enterprise field sales for large accounts, and a wholesale/partner channel via the ONE platform. The EUR 180 million six-year EU sovereign cloud contract (announced April 2026, covering 40+ EU agencies) introduces a significant managed-services revenue stream from the public sector. FY2025 results, however, showed revenue down 1.9% and net profit down 11% to EUR 398 million, with a EUR 275 million international division write-down, a halved dividend, and a multi-year workforce reduction plan as the group reinvests in fiber, 5G, and cloud to reach a stated EUR 400 million organic free cash flow target by 2030.

Name

Proximus

Legal name

Proximus public limited company under Belgian Public Law

Website

https://proximus.com

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Proximus is Belgium's incumbent telecom and digital services operator, majority-owned by the Belgian government, serving 2.8M+ residential and 450K+ business customers across Benelux with mobile, fiber, 5G+, ICT, TV, and sovereign cloud services, plus global digital communications through its Proximus Global unit.

Ownership category

akta.pro rank

Product category

Integrated Telecommunications Services

NAICS

All Other Telecommunications (517810), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Telecommunications Resellers (517121)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Infrastructure Entitlement Management (CIEM) (HDABAHAC)

akta.pro secondary industries

End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), MDU/Commercial & Hospitality Pay-TV Operators (Bulk/SMATV/Pro:Idiom) (MPABAGAF)

Keywords

• Telecommunications services
• Mobile network operator
• Enterprise ICT solutions
• Fiber broadband services
• Digital communications platforms

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Telecom Services (Residential & Business): Recurring subscription revenue from mobile, fixed-line, internet, and TV services to residential and business customers in Belgium, served through brands including Proximus, Mobile Vikings, Scarlet, and Proximus NXT. Over 2.8 million residential customers and 450,000+ business customers.
2. TV and Content (Pickx): Revenue from TV content packages including Sports (with Dazn channels) and entertainment, offered via Pickx platform. Updated Sports package costs EUR 24.99/month with promotional rates available.
3. Proximus NXT (ICT Services): ICT services including cybersecurity (Davinsi), cloud integration (Codit), and digital transformation services for enterprises in Benelux, provided by Proximus NXT and its ecosystem of affiliates.
4. Proximus Wholesale (B2B Wholesale): Wholesale network services including NaaS platform enabling telecom operators and service providers to activate virtualized network functions, leveraging Proximus' national high-speed infrastructure.
5. Proximus Global (Worldwide Digital Communications): Global digital communications through BICS, Telesign, and Route Mobile, providing connectivity, fraud prevention, and CPaaS services to enterprises and mobile operators worldwide.
6. EU Sovereign Cloud Services: Sovereign cloud services for EU institutions as part of the EUR 180 million six-year tender, partnering with S3NS, Clarence, and Mistral AI.

Pricing tiers

Go-to-market motion4 records

Distribution channels7 records

Marketing channels6 records

Core offering

Proximus is Belgium's largest integrated telecommunications operator, delivering mobile, fixed-line, broadband internet, and TV services to over 2.8 million residential customers and 450,000+ businesses. Through Proximus NXT it provides enterprise ICT and cybersecurity services, while Proximus Global (BICS, Telesign, Route Mobile) delivers worldwide digital communications, CPaaS, and connectivity solutions for mobile operators and enterprises.

Product overview

Proximus operates as a diversified telecommunications and digital services provider with a portfolio of consumer and business brands. The core Proximus brand serves residential customers with mobile, internet, and TV services, while sub-brands Scarlet (budget) and Mobile Vikings (digital-first MVNO) target different market segments. Proximus NXT delivers B2B ICT services and digital transformation solutions, while Proximus Global (encompassing BICS, Telesign, and Route Mobile) provides international digital communications. The Pickx platform offers TV and sports content, Doktr provides teleconsultation services, and Mobile Kids adds child-safe mobile features to Flex plans. The ONE NaaS platform enables wholesale partners to deploy virtualized network services. The company also operates fiber infrastructure through Fiberklaar and Unifiber subsidiaries, with 5G+ providing next-generation mobile connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• Pickx: TV content platform offering sports and entertainment content
• Doktr
• itsme
• Mobile Kids

Products and services

• Proximus Mobile & Fixed Telecom (Residential)

Quantifiable outcome

• 20% gain in coding efficiency using GitHub Copilot
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

14 partnerships are on record, tiered core, strategic and minor.

• EkinopscoreTechnology or Integration · 19 May 2026Ekinops and Proximus Wholesale launched ONE (Open Network Ecosystem), a Network-as-a-Service platform in Belgium combining Proximus' national high-bandwidth infrastructure with Ekinops' software technologies including universal customer premises equipment (uCPE) and automated service orchestration. The platform enables wholesale partners to remotely activate virtualized network functions covering routing, security, SD-WAN and voice solutions.
• Telenet, Fiberklaar & Wyre (Fiber Cooperation)coreStrategic or Co-development Partner · 1 May 2026Proximus, Telenet, Fiberklaar, and Wyre signed long-form cooperation agreements to jointly deploy high-speed gigabit fiber-to-the-home networks across Belgium's Flanders region, building on a July 2024 memorandum of understanding. Wyre and Fiberklaar build networks in medium-to-low density areas with reciprocal access, while operators retain separate deployments in large cities.
• Fiberklaar, Wyre, Telenet (Flanders Fiber)coreChannel Partner/ Reseller/ Distributor · 1 May 2026Fiber network collaboration agreements for gigabit coverage in Flanders region, with Wyre and Fiberklaar building FTTH networks in medium-to-low density areas with reciprocal access for all parties.
• Google Cloud (via S3NS)strategicTechnology or Integration · 22 April 2026Partnership via S3NS joint venture between Thales and Google Cloud, delivering sovereign cloud solutions across public, dedicated, and air-gapped environments for EU institutional clients.
• Accountable & LeeximinorGTM or Marketing Partner · 20 April 2026Proximus partnered with Accountable and Leexi to enhance offerings for small and medium-sized enterprises (SMEs), improving services and advertising capabilities for Proximus' SME clients in Belgium.
• S3NS (Thales + Google Cloud Joint Venture)coreTechnology or Integration · 17 April 2026Proximus partnered with S3NS (joint venture between Thales Group and Google Cloud) as part of the EUR 180 million EU sovereign cloud contract, providing cloud services to EU institutions through the Cloud Sovereignty Framework requiring limited non-EU third-party influence.
• Mistral AIstrategicStrategic or Co-development Partner · 17 April 2026Proximus integrated Mistral AI into its sovereign cloud consortium for EU institutions as part of the Cloud Sovereignty Framework, providing AI-driven capabilities alongside traditional cloud infrastructure under EU sovereignty requirements.
• Post Telecom, STACKIT, Scaleway (EU Cloud Consortium)strategicStrategic or Co-development Partner · 17 April 2026Four European provider groups (Post Telecom with CleverCloud and OVHcloud, STACKIT, Scaleway, and Proximus with S3NS, Clarence, and Mistral) were selected for the EUR 180 million EU sovereign cloud tender, selected based on the EU Cloud Sovereignty Framework covering strategic, legal, operational, and security objectives.
• Public Service of Wallonia (SPW)strategicStrategic or Co-development Partner · 31 March 2026Proximus signed a strategic partnership with the Public Service of Wallonia to enhance cybersecurity skills and awareness among citizens in the Wallonia region of Belgium, providing dedicated training sessions for facilitators at Public Digital Spaces and raising awareness about online security in alignment with the Digital Wallonia strategy.
• MicrosoftcoreTechnology or Integration · 26 January 2026Proximus deployed Microsoft-powered autonomous network solutions, achieving 20% gain in coding efficiency using GitHub Copilot. The company is transitioning from traditional network automation to autonomous network operations aligned with TM Forum's Level 3 and Level 4 maturity standards using Microsoft's cloud-native platforms, advanced analytics, and agentic AI capabilities.
• NokiacoreTechnology or Integration · 20 January 2026Proximus selected Nokia to modernize its online charging system and voice core, migrating all customers (fixed and mobile) and over 1,000 products to Nokia's cloud-native charging solution including cloud-native Voice Core, Subscriber Data Management, and Policy solutions, deployed on Proximus' own cloud with Red Hat OpenShift.
• Red HatcoreTechnology or Integration · 20 January 2026Nokia's cloud-native charging and voice core solutions for Proximus are deployed on Red Hat OpenShift, enabling Proximus to advance toward autonomous networks and launch new 5G monetization services.
• EQT Infrastructure (Fiberklaar)coreStrategic or Co-development Partner · 25 July 2024Proximus acquired remaining shares of Fiberklaar from EQT Infrastructure for EUR 246 million, increasing ownership from 49.67% to 100% to strengthen fiber deployment in Flanders.
• Randstad Sourceright (MSP)minorImplementation/ SI/ Consulting Partner · 1 June 2024Randstad Sourceright appointed as Managed Service Provider (MSP) to manage the full end-to-end process for sourcing all contractors, supported by SAP Fieldglass Vendor Management System (VMS). The FLECS program standardizes contractor sourcing, cost management, and compliance.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BT Group: BT Group is the UK incumbent telecom with consumer (BT, EE), enterprise (BT Enterprise), and global (BT Global Services) divisions. Highly comparable to Proximus in offering full-stack telecom, ICT services, and content (BT Sport) to a national market, with similar pressure on legacy fixed-line revenue and ongoing fiber/5G investment cycles.
• Vodafone: Vodafone operates mobile, fixed, and broadband services across Europe and is comparable to Proximus in providing integrated connectivity and enterprise ICT services. Both companies operate CPaaS/digital communications businesses (Vodafone's IoT/Business platforms vs Proximus Global/BICS/Route Mobile) for global enterprise customers.
• Telefónica: Telefónica is a major European incumbent with operations across Spain, Germany, and the UK. Comparable to Proximus in delivering consumer mobile/broadband, enterprise ICT services (Telefónica Business Solutions), and digital services, with similar strategic emphasis on B2B digital transformation and cost takeout programs.
• Swisscom: Swisscom is Switzerland's incumbent telecom with majority government ownership, similar to Proximus' Belgian state control. Comparable in providing fixed/mobile/broadband/TV to consumers and ICT/cloud to enterprises, with similar structural challenges of operating a mature domestic market under government strategic oversight.
• KPN: KPN is the incumbent telecom operator in the Netherlands and is highly comparable to Proximus in business model: fixed-mobile convergence, FTTH rollout, B2B ICT services (KPN Enterprise), and content/TV offerings. Both serve similar Benelux enterprise customers through their respective ICT subsidiaries.
• Deutsche Telekom: Deutsche Telekom is Europe's largest telecom operator with extensive fixed/mobile, ICT, and cloud (T-Systems, T-Mobile) operations. Comparable to Proximus in offering integrated telecom-ICT services to enterprises, government, and consumers, with similarly significant capex programs for fiber and 5G rollout.

Direct peers

• Telenet: Telenet is Belgium's other major cable/telecom operator and Proximus' principal domestic competitor. Telenet operates cable broadband, mobile (as MVNO/base station operator), and TV services, and is also party to the Flanders fiber cooperation agreement with Proximus, Fiberklaar, and Wyre, making it the most directly comparable peer for Belgian market dynamics.
• Orange Belgium: Orange Belgium is the Belgian subsidiary of Orange Group and a primary mobile/fixed competitor in the Belgian market. Comparable to Proximus in offering consumer mobile, fixed broadband, and TV, with overlapping enterprise ICT services, and operates in the same regulatory environment under Belgian/European telecom frameworks.
• Scaleway: Scaleway is a European sovereign cloud provider (part of Iliad Group) and a direct competitor to Proximus in the EU sovereign cloud tender, also being selected as one of four Cloud III providers for EU institutions. Comparable in offering sovereign infrastructure targeting EU regulatory and sovereignty requirements.
• STACKIT (Schwarz Group): STACKIT is the cloud division of Schwarz Group (Europe's largest retailer) and another EU sovereign cloud tender winner alongside Proximus. Comparable as a European-owned hyperscaler alternative competing for the same EU institutional sovereign cloud mandates, with potentially deeper capital backing from its parent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks2 records

Key highlights7 records

Customer concentration

• Xx.com/ProximusGroup
• Facebookfacebook.com/WeAreProximus
• LinkedInlinkedin.com/company/proximus
• Instagraminstagram.com/proximusgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Proximus