What cyberThink Inc does

cyberThink Inc is a privately held US IT and professional staffing firm founded in 1996 by Ravinder S. Thind and headquartered in Bridgewater, New Jersey, with an India delivery subsidiary (cyberThink InfoTech Pvt. Ltd.) in Ahmedabad. The company supplies technology, professional, and clinical/scientific talent to enterprise clients across 42+ US states, and reports a cumulative base of 250+ clients and 10,000+ experts engaged since inception. Service lines span Technology Staffing, Professional Staffing, Clinical and Scientific Staffing, Diversity Hiring, RPO and Master Vendor programs, Bulk Hiring, and an MSP Delivery Partner channel serving as the primary or tier-1 vendor on S&P 500 programs.

The business model is a professional services staffing model with multiple monetization layers: contingent staffing billed on time-and-materials markups, project-based SOW Solutions, and outcome-oriented Managed Services covering IT infrastructure, cloud, and cybersecurity. Go-to-market is enterprise-direct, targeting Fortune 500 and regulated buyers in financial services, technology, telecommunications, pharmaceutical, logistics, manufacturing, and the public sector. The company states it is the No. 1 supplier on over 10 S&P 500 accounts and reports a 99% customer retention rate, with named customers including Intel, IBM, Citigroup, John Hancock, Barclays Bank, the Federal Reserve Bank, AT&T, Verizon, Merck, Pfizer, UPS, Honeywell, RELX, and the State of New York. An in-house immigration attorney capability supports international and contingent onboarding, and recent additions include Nearshore & Offshore Staffing and AI-enabled sourcing, screening, and predictive analytics applied to recruiting workflows.

In 2024, cyberThink was acquired by Smart IMS, a Salesforce-focused digital transformation services firm, repositioning it as a subsidiary within a broader IT services platform. The strategic posture is shifting from a pure-play staffing vendor toward an integrated services provider that bundles staffing, SOW project delivery, and managed infrastructure services, supported by awards including Deloitte Technology Fast 500, Inc 500 (2003), World Staffing Awards 2023 and 2024, and Top 100 Staffing Firm 2024.

Name

cyberThink Inc

Legal name

cyberThink, Inc.

Website

https://cyberthink.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

251–500 employees

Short description

cyberThink Inc is a US-based IT, professional, and clinical/scientific staffing firm founded in 1996, supplying contingent talent, SOW project delivery, and managed infrastructure services to Fortune 500 and public-sector clients across 42+ US states.

Ownership category

akta.pro rank

Headquarters

HQ city

Bridgewater

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. IT Staffing Services: cyberThink generates revenue through providing IT staffing services including technology staffing, professional staffing, and clinical/scientific staffing on contract, contract-to-hire, and full-time equivalent (FTE) basis.
2. MSP Delivery Services: Managed Service Provider delivery services providing vendor management, compliance, reporting, and workforce optimization for MSP organizations.
3. Statement of Work (SOW) Solutions: Project-based staffing solutions delivering clear, comprehensive SOWs for project management, charged as professional services engagements.
4. Managed IT Services: Comprehensive managed services including IT infrastructure management, cloud services, cybersecurity, and helpdesk support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

cyberThink is an IT staffing and services company that places technology, professional, and clinical/scientific talent on contract, contract-to-hire, and full-time equivalent (FTE) bases for enterprise clients. It supplements placement services with MSP delivery partnerships, RPO and master vendor solutions, SOW-based project staffing, managed IT services, diversity hiring, and nearshore/offshore talent deployment. The company leverages AI and Machine Learning in candidate sourcing, screening, and recruiting workflows.

Product overview

cyberThink is an IT staffing and services company offering a portfolio of specialized staffing solutions. The core offerings include Technology Staffing (for IT professionals across development, security, cloud, and infrastructure), Professional Staffing (administrative, HR, finance, legal roles), and Clinical and Scientific Staffing (healthcare and pharma). Supporting services include MSP Delivery Partner (vendor management), Diversity Hiring (inclusive workforce solutions), Staffing Solutions (RPO, Master Vendor, Bulk Hiring), Statement of Work (project-based staffing), Managed Services (IT infrastructure management), and Nearshore & Offshore Staffing (global talent). The company leverages AI and Machine Learning in their sourcing and recruiting processes. They serve industries including financial services, healthcare, pharmaceutical, retail, hospitality, technology, and government sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Technology Staffing Provides IT professionals for contract, contract-to-hire, and full-time positions across development, data, security, infrastructure, QA, cloud, and database roles for enterprise clients.
• Professional Staffing Places skilled professionals across administrative, HR, finance, legal, supply chain, and marketing departments for contract, contract-to-hire, and full-time roles.
• Clinical and Scientific Staffing Places clinical research associates, scientists, lab technicians, and regulatory specialists in healthcare, pharmaceutical, and biotechnology organizations.
• MSP Delivery Partner Managed Service Provider delivery partnership program providing vendor management, compliance, recruitment support, and cost savings for contingent workforce management.
• Diversity Hiring Consultative approach to diversity hiring providing diverse candidate supply, custom inclusion initiatives, and progress tracking for building inclusive workforces.
• Staffing Solutions (RPO, Master Vendor, Bulk/Class Hiring) Comprehensive staffing services covering RPO (Recruitment Process Outsourcing), Master Vendor Solutions, and Bulk/Class Hiring for temporary, permanent, and project-based workforce needs.
• Statement of Work (SOW) Solutions Project-based staffing with detailed project scopes, budgets, timelines, and comprehensive project management for precise planning and execution.
• Managed Services IT infrastructure management, cloud services, cybersecurity, and helpdesk support with proactive monitoring and optimization for operational efficiency.
• Nearshore and Offshore Staffing Global talent deployment with access to international professionals for cost reduction, scalability, and time zone advantages.

Quantifiable outcome

• 99% Customer Retention Rate
• +7 more outcomes

Named customers16 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature1 record

Partnerships

One partnership is on record.

• Smart IMScoreOthers · 1 January 2024Smart IMS acquired cyberThink, strengthening innovative client-centric excellence and global delivery. This acquisition represents a significant milestone in cyberThink's growth trajectory, combining complementary capabilities to enhance service delivery.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Kforce: US-based staffing firm focused on technology and finance professionals, mirroring cyberThink's vertical mix and enterprise delivery model.
• Robert Half International: Largest specialized staffing franchise in IT, finance, and accounting; competes for the same Fortune 500 contingent workforce and direct-hire mandates.
• Insight Global: Large US IT and professional staffing firm with a similar enterprise-focused, relationship-driven model; competes head-to-head for S&P 500 contingent workforce and managed service programs.
• TEKsystems: A leading IT staffing and services provider serving large enterprises across development, infrastructure, and security; directly overlaps cyberThink's Technology Staffing and Managed Services offerings.
• Apex Systems: IT staffing and consulting firm with comparable Fortune 500 client base and similar blend of contract, contract-to-hire, and SOW-based project engagements.
• Collabera: Global IT staffing and solutions provider with strong US enterprise presence and similar nearshore/offshore delivery; directly competes in technology and clinical/scientific staffing verticals.

Broad incumbents

• Randstad Technologies: Division of Randstad, one of the world's largest staffing firms; offers IT staffing at scale and competes for the same enterprise MSP and RPO contracts as cyberThink, but as part of a much broader portfolio.
• ManpowerGroup: Global workforce solutions leader with IT, professional, and clinical staffing lines; overlaps cyberThink's offerings but competes from a much larger and more diversified footprint.
• Hays: Global specialist recruitment firm with strong IT and finance practices; competes for mid-to-senior IT contract and permanent placements in the same enterprise accounts.

Others

• Smart IMS: Parent organization that acquired cyberThink in 2024; provides nearshore/offshore IT services and staffing capabilities that are now integrated with cyberThink's US delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cyberthink
• LinkedInlinkedin.com/company/17090

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cyberThink Inc