Developer docs
API playgroundTry for free, no card

Search company profiles

WOW air

Full company profile

uuid0009k89

Namestring
WOW air
Legal namestring
USAerospace Partners Inc.
Websiteurl
wowair.com
Company typeenum
Private
Founded yearint
2019
Descriptiontext

WOW air is a low-cost transatlantic airline, originally established in Iceland in 2011 and operated as WOW air hf. until ceasing operations on March 28, 2019. The WOW brand and assets were acquired in June 2019 by USAerospace Partners Inc., a Washington, DC-based aerospace firm, under which WOW air is being rebuilt as a wholly-owned subsidiary that retains Icelandic DNA as its operational platform. The company has not yet resumed paying passenger service and is using email capture and social media to build a launch waitlist.

The company's product portfolio centers on the WOW world™ ecosystem, which spans passenger air travel, dedicated cargo freighters, and duty-free retail (WOW air Café and Marketplace). Its signature commercial proposition is Honest Fares™, an all-inclusive pricing model that bundles bags, seat selection, food, WiFi, and entertainment into the base fare, supported operationally by a Clean Cabin™ policy with a dedicated cabin attendant. WOW air Cargo operates an end-to-end platform for booking, consigning, tracking, and monitoring shipments — including eCommerce fulfillment — connecting East Africa, Sicily, Iceland, Russia, and America. The company also publishes WOW Magazine as an in-flight content channel and, through its parent, owns Velocity Veteran Veneers (3V) for aircraft interior applications.

Commercially, WOW air pursues a direct-to-consumer motion through its own website (wowair.com) and a self-serve cargo portal, with no disclosed reliance on third-party distributors or OTAs. Revenue mechanics are described as bundled one-time fares for passengers and transaction-based cargo fees, but no revenue, ARR, pricing levels, or unit economics are disclosed. Customer concentration is undisclosed; the company identifies individual leisure and business travelers as its primary passenger segment and wholesale/retail shippers as its cargo base. Headcount is reported at 51–100 employees, with leadership including Chairman and Brand Ambassador Michele Roosevelt Edwards, Director of WOW Italy Giuseppe Cataldo, and Chef de Cuisine Roger Wiles.

Short descriptiontext

WOW air is a low-cost transatlantic airline rebuilt under USAerospace Partners after the 2019 bankruptcy of the original Icelandic carrier, offering bundled all-inclusive passenger fares, dedicated cargo freighters, and retail concepts under its WOW world ecosystem, with passenger service not yet relaunched.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersReykjavík, Iceland
HQ citystring
Reykjavík
HQ countrystring
Iceland
HQ regionstring
Europe
Markets served

Serves global market

Offices3 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
low-cost airline, passenger air travel, air cargo services, transatlantic flights, aviation services
Industry1 code
1THABABAG
CodeTHABABAGPrimaryYes
NAICS code3 codes
  • 481
  • 481111
  • 481212
SIC code2 codes
  • 4512
  • 4513
Product category
Airline Services
Social media profiles4 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model3 records
1Passenger Airfare
TypeOne Time License
Description

Core revenue from passenger airline tickets. The Honest Fares™ model bundles typical ancillary fees (bags, seats, food, WiFi) into the base fare, providing transparent pricing. The airline operates long-haul routes connecting continents with a low-cost carrier model.

wowair.com
2Cargo Services
TypeTransaction Fee
Description

WOW air Cargo operations moving goods globally via dedicated freighters. The service connects East Africa, Sicily, Iceland, Russia, and America, transporting fish, fruits, flowers, and other products. Includes supply chain management services for businesses.

wowair.com
3WOW air Café and Marketplace Retail
TypeHardware Sales
Description

Retail locations bringing Duty Free concepts to main street. Part of the WOW world ecosystem expanding revenue beyond traditional airline services.

wowair.com
Marketing channels6 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Operations, Infrastructure, Personnel, Marketing or Sales, Supply Chain, Technology or R&D
Pricing details1 tier
1Honest Fares™ inclusive bundle
ModelOne time/ perpetual licenseBilling cadencePay-as-you-go
Notes

Base fare includes bag, seat selection, nutrition/food, WiFi, and entertainment services. No overweight charges for luggage. Families sit together without surcharge.

wowair.com
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Brand1 of 6 records shown
1Honest Fares™
Description

All-inclusive fare model that includes bag, seat, food and Internet for passengers traveling in WOW world™

wowair.com
+5 more records
Core offering1 text field

WOW air is a low-cost airline providing passenger air travel under the WOW world™ ecosystem, operating transatlantic routes connecting continents with its signature Honest Fares™ pricing model that bundles bags, seat selection, food, and internet into the base fare. The company also operates WOW air Cargo, a dedicated freight service using its own freighters to transport goods globally (fish, fruits, flowers, eCommerce) with end-to-end booking, tracking, and monitoring. WOW air is rebuilding operations under USAerospace Partners, which acquired the brand and assets in June 2019 after the original Icelandic carrier ceased operations.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

WOW air is a low-cost airline operating as a wholly-owned subsidiary of USAerospace Partners, offering passenger air travel with a disruptive Honest Fares™ model that bundles bags, seats, meals, and internet into the base fare. The company operates WOW world™ as its overarching brand ecosystem spanning passenger flights, cargo operations, and retail concepts. Core offerings include WOW air Passenger Service (transatlantic routes), Honest Fares™ (transparent pricing), WOW air Cargo (freight operations with eCommerce platform), Clean Cabin™ (cabin hygiene service), and WOW air Café and Marketplace (retail locations). The brand publishes WOW Magazine as an in-flight publication. USAerospace Partners also acquired Velocity Veteran Veneers (3V) for aviation interior applications.

Product and service3 records
1WOW air Passenger Service
CategoryPassenger Air Travel
Description

Low-cost airline offering transcontinental passenger flights connecting continents for both business and leisure travelers, with all-inclusive pricing covering bag, seat, food, and internet under the Honest Fares™ model.

2WOW air Cargo
CategoryAir Cargo and Freight
Description

Dedicated cargo and freight services using WOW freighters to move goods globally, connecting East Africa, Sicily, Iceland, Russia, and America. Supports eCommerce logistics with an end-to-end cargo platform for booking, consigning, tracking, and monitoring deliveries across desktop, tablet, and smartphone.

3WOW air Café and Marketplace
CategoryRetail and Duty-Free
Description

Physical retail locations offering duty-free products to consumers, part of the WOW world™ ecosystem providing additional touchpoints beyond traditional airline services.

Scale indicator4 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
1Velocity Veteran Veneers (3V)
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2020-08-07
Description

USAerospace Partners and WOW air welcomed 3V - Velocity Veteran Veneers to the family of aerospace holdings. Velocity Veteran Veneers brings classic aviation interior applications to commercial passenger aircraft experience. This is part of the company's strategy to enhance aircraft interiors as they rebuild operations.

wowair.com
Recent move7 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Icelandic low-cost carrier launched in 2019 to fill the void left by WOW air's collapse, operating transatlantic A321neo and A320neo services between Europe and North America with a similar low-cost positioning. Direct strategic and route-overlap peer to WOW air's planned revival.

TypeBroad incumbent
Description

Flag carrier of Iceland operating a hub-and-spoke network between Europe and North America via Reykjavik, with cargo and passenger services. The established incumbent whose Iceland hub economics WOW air historically relied on as a connecting carrier.

TypeDirect peer
Description

European low-cost carrier that pioneered low-cost long-haul with Boeing 787 operations across the Atlantic before restructuring. Closest comparable in low-cost long-haul business model and serves as a cautionary precedent for WOW air's revival strategy.

TypeDirect peer
Description

European ultra-low-cost carrier with extensive intra-Europe and growing long-haul network, emphasizing bundled ancillaries. Comparable in low-cost operating model and aggressive geographic expansion strategy targeting underserved leisure markets.

TypeBroad incumbent
Description

One of Europe's largest low-cost carriers, primarily short-haul with extensive route network, online distribution, and ancillary revenue. Comparable in low-cost positioning and digital-direct distribution, though primarily short-haul versus WOW air's planned long-haul focus.

6LEVEL
TypeDirect peer
Description

IAG-owned low-cost long-haul brand operating A330 services from Barcelona, Paris, and Vienna to North and South America. Direct comparable as a platform-based low-cost long-haul carrier concept similar to WOW air's WOW world strategy.

TypeDirect peer
Description

Lufthansa Group's low-cost long-haul brand operating A330 services from Frankfurt to leisure destinations in the Americas, Caribbean, and Africa. Comparable as a leisure-focused low-cost long-haul carrier within a larger group structure (similar to WOW air within USAerospace Partners).

TypeBroad incumbent
Description

Europe's largest low-cost carrier and the benchmark for low-cost airline unit economics. Comparable in low-cost DNA and ancillary-revenue focus, though primarily short-haul versus WOW air's long-haul ambition.

TypeDirect peer
Description

US ultra-low-cost carrier with unbundled fare structure and heavy reliance on ancillary fees — comparable in low-cost positioning and ancillary-heavy business model, though Spirit's financial struggles in 2023-2024 are a cautionary tale.

TypeOthers
Description

European-based all-cargo airline operating dedicated freighters on intercontinental routes, including perishables. Comparable to WOW air Cargo's dedicated-freighter model serving niche cargo corridors with similar commodity economics.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers1 record

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles3 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

WOW air

Airline Serviceswowair.com

WOW air is a low-cost transatlantic airline rebuilt under USAerospace Partners after the 2019 bankruptcy of the original Icelandic carrier, offering bundled all-inclusive passenger fares, dedicated cargo freighters, and retail concepts under its WOW world ecosystem, with passenger service not yet relaunched.

What WOW air does

WOW air is a low-cost transatlantic airline, originally established in Iceland in 2011 and operated as WOW air hf. until ceasing operations on March 28, 2019. The WOW brand and assets were acquired in June 2019 by USAerospace Partners Inc., a Washington, DC-based aerospace firm, under which WOW air is being rebuilt as a wholly-owned subsidiary that retains Icelandic DNA as its operational platform. The company has not yet resumed paying passenger service and is using email capture and social media to build a launch waitlist.

The company's product portfolio centers on the WOW world™ ecosystem, which spans passenger air travel, dedicated cargo freighters, and duty-free retail (WOW air Café and Marketplace). Its signature commercial proposition is Honest Fares™, an all-inclusive pricing model that bundles bags, seat selection, food, WiFi, and entertainment into the base fare, supported operationally by a Clean Cabin™ policy with a dedicated cabin attendant. WOW air Cargo operates an end-to-end platform for booking, consigning, tracking, and monitoring shipments — including eCommerce fulfillment — connecting East Africa, Sicily, Iceland, Russia, and America. The company also publishes WOW Magazine as an in-flight content channel and, through its parent, owns Velocity Veteran Veneers (3V) for aircraft interior applications.

Commercially, WOW air pursues a direct-to-consumer motion through its own website (wowair.com) and a self-serve cargo portal, with no disclosed reliance on third-party distributors or OTAs. Revenue mechanics are described as bundled one-time fares for passengers and transaction-based cargo fees, but no revenue, ARR, pricing levels, or unit economics are disclosed. Customer concentration is undisclosed; the company identifies individual leisure and business travelers as its primary passenger segment and wholesale/retail shippers as its cargo base. Headcount is reported at 51–100 employees, with leadership including Chairman and Brand Ambassador Michele Roosevelt Edwards, Director of WOW Italy Giuseppe Cataldo, and Chef de Cuisine Roger Wiles.

WOW air firmographics

Firmographics
Name
WOW air
Legal name
USAerospace Partners Inc.
Website
https://wowair.com
Company type
Private
Founded year
2019
Operating status
Operating
Headcount range
51–100 employees
Short description
WOW air is a low-cost transatlantic airline rebuilt under USAerospace Partners after the 2019 bankruptcy of the original Icelandic carrier, offering bundled all-inclusive passenger fares, dedicated cargo freighters, and retail concepts under its WOW world ecosystem, with passenger service not yet relaunched.
Ownership category
akta.pro rank

Where WOW air is headquartered

Location

Headquarters

HQ city
Reykjavík
HQ country
Iceland
HQ region
Europe

Offices3 records

Markets served

WOW air business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Operations, Infrastructure, Personnel, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

  1. Passenger Airfare: Core revenue from passenger airline tickets. The Honest Fares™ model bundles typical ancillary fees (bags, seats, food, WiFi) into the base fare, providing transparent pricing. The airline operates long-haul routes connecting continents with a low-cost carrier model.
  2. Cargo Services: WOW air Cargo operations moving goods globally via dedicated freighters. The service connects East Africa, Sicily, Iceland, Russia, and America, transporting fish, fruits, flowers, and other products. Includes supply chain management services for businesses.
  3. WOW air Café and Marketplace Retail: Retail locations bringing Duty Free concepts to main street. Part of the WOW world ecosystem expanding revenue beyond traditional airline services.

Pricing tiers

ModelBillingPrice
One time/ perpetual licensePay-as-you-goHonest Fares™ inclusive bundle

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

WOW air product offering

Product offering

Core offering

WOW air is a low-cost airline providing passenger air travel under the WOW world™ ecosystem, operating transatlantic routes connecting continents with its signature Honest Fares™ pricing model that bundles bags, seat selection, food, and internet into the base fare. The company also operates WOW air Cargo, a dedicated freight service using its own freighters to transport goods globally (fish, fruits, flowers, eCommerce) with end-to-end booking, tracking, and monitoring. WOW air is rebuilding operations under USAerospace Partners, which acquired the brand and assets in June 2019 after the original Icelandic carrier ceased operations.

Product overview

WOW air is a low-cost airline operating as a wholly-owned subsidiary of USAerospace Partners, offering passenger air travel with a disruptive Honest Fares™ model that bundles bags, seats, meals, and internet into the base fare. The company operates WOW world™ as its overarching brand ecosystem spanning passenger flights, cargo operations, and retail concepts. Core offerings include WOW air Passenger Service (transatlantic routes), Honest Fares™ (transparent pricing), WOW air Cargo (freight operations with eCommerce platform), Clean Cabin™ (cabin hygiene service), and WOW air Café and Marketplace (retail locations). The brand publishes WOW Magazine as an in-flight publication. USAerospace Partners also acquired Velocity Veteran Veneers (3V) for aviation interior applications.

Differentiator

Problem solved

Functional benefit

Brands

  • Honest Fares™: All-inclusive fare model that includes bag, seat, food and Internet for passengers traveling in WOW world™
  • WOW world™
  • WOW air Cargo
  • Clean Cabin™
  • WOW air Café and Marketplace
  • Velocity Veteran Veneers (3V)

Products and services

  • WOW air Passenger Service Low-cost airline offering transcontinental passenger flights connecting continents for both business and leisure travelers, with all-inclusive pricing covering bag, seat, food, and internet under the Honest Fares™ model.
  • WOW air Cargo Dedicated cargo and freight services using WOW freighters to move goods globally, connecting East Africa, Sicily, Iceland, Russia, and America. Supports eCommerce logistics with an end-to-end cargo platform for booking, consigning, tracking, and monitoring deliveries across desktop, tablet, and smartphone.
  • WOW air Café and Marketplace Physical retail locations offering duty-free products to consumers, part of the WOW world™ ecosystem providing additional touchpoints beyond traditional airline services.

Companies that use WOW air

Customer profile

Named customers1 record

Segments1 record

Ideal customer profiles2 records

WOW air technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

WOW air partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • Velocity Veteran Veneers (3V)coreStrategic or Co-development Partner · 7 August 2020USAerospace Partners and WOW air welcomed 3V - Velocity Veteran Veneers to the family of aerospace holdings. Velocity Veteran Veneers brings classic aviation interior applications to commercial passenger aircraft experience. This is part of the company's strategy to enhance aircraft interiors as they rebuild operations.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

WOW air competitors and assessment

Company assessment

Direct peers

  • PLAY: Icelandic low-cost carrier launched in 2019 to fill the void left by WOW air's collapse, operating transatlantic A321neo and A320neo services between Europe and North America with a similar low-cost positioning. Direct strategic and route-overlap peer to WOW air's planned revival.
  • Norwegian Air Shuttle: European low-cost carrier that pioneered low-cost long-haul with Boeing 787 operations across the Atlantic before restructuring. Closest comparable in low-cost long-haul business model and serves as a cautionary precedent for WOW air's revival strategy.
  • Wizz Air: European ultra-low-cost carrier with extensive intra-Europe and growing long-haul network, emphasizing bundled ancillaries. Comparable in low-cost operating model and aggressive geographic expansion strategy targeting underserved leisure markets.
  • LEVEL: IAG-owned low-cost long-haul brand operating A330 services from Barcelona, Paris, and Vienna to North and South America. Direct comparable as a platform-based low-cost long-haul carrier concept similar to WOW air's WOW world strategy.
  • Eurowings Discover: Lufthansa Group's low-cost long-haul brand operating A330 services from Frankfurt to leisure destinations in the Americas, Caribbean, and Africa. Comparable as a leisure-focused low-cost long-haul carrier within a larger group structure (similar to WOW air within USAerospace Partners).
  • Spirit Airlines: US ultra-low-cost carrier with unbundled fare structure and heavy reliance on ancillary fees — comparable in low-cost positioning and ancillary-heavy business model, though Spirit's financial struggles in 2023-2024 are a cautionary tale.

Broad incumbents

  • Icelandair: Flag carrier of Iceland operating a hub-and-spoke network between Europe and North America via Reykjavik, with cargo and passenger services. The established incumbent whose Iceland hub economics WOW air historically relied on as a connecting carrier.
  • easyJet: One of Europe's largest low-cost carriers, primarily short-haul with extensive route network, online distribution, and ancillary revenue. Comparable in low-cost positioning and digital-direct distribution, though primarily short-haul versus WOW air's planned long-haul focus.
  • Ryanair: Europe's largest low-cost carrier and the benchmark for low-cost airline unit economics. Comparable in low-cost DNA and ancillary-revenue focus, though primarily short-haul versus WOW air's long-haul ambition.

Others

  • Cargolux: European-based all-cargo airline operating dedicated freighters on intercontinental routes, including perishables. Comparable to WOW air Cargo's dedicated-freighter model serving niche cargo corridors with similar commodity economics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

WOW air social profiles

Digital presence

WOW air financial estimates

Financial estimate

Revenue estimate

Valuation estimate

WOW air leadership team

Management profile

Number of profiles

Profiles3 records

WOW air subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

WOW air funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

WOW air M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WOW air

What does WOW air do?

WOW air is a low-cost airline providing passenger air travel under the WOW world™ ecosystem, operating transatlantic routes connecting continents with its signature Honest Fares™ pricing model that bundles bags, seat selection, food, and internet into the base fare. The company also operates WOW air Cargo, a dedicated freight service using its own freighters to transport goods globally (fish, fruits, flowers, eCommerce) with end-to-end booking, tracking, and monitoring. WOW air is rebuilding operations under USAerospace Partners, which acquired the brand and assets in June 2019 after the original Icelandic carrier ceased operations.

Is WOW air a public or private company?

WOW air is a private company. It is classified as corporate owned and is currently operating.

When was WOW air founded?

WOW air was founded in 2019. It employs 51 to 100 people.

Where is WOW air based?

WOW air is headquartered in Reykjavík, Iceland, in the Europe region.

How does WOW air make money?

Three revenue lines are on record. Passenger Airfare is the primary driver. The others are cargo Services and WOW air Café and Marketplace Retail.

Who are WOW air's main competitors?

Direct peers on record are PLAY, Norwegian Air Shuttle, Wizz Air, LEVEL, Eurowings Discover and Spirit Airlines. Broad incumbents are Icelandair, easyJet and Ryanair. Cargolux is listed as an others.

Does WOW air have an API?

No public API is recorded for WOW air.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
GlobeNewswireMoody’s published an issuer comment yesterday on the possible impact of WOW air’s collapse on the Icelandic economyMoody's published an issuer comment on the possible impact of WOW air's collapse on Iceland's economy. The agency expects a short-term negative effect on 2019 growth, but longer-term other airlines may take up the slack.Business InsiderNo fewer than 5 European airlines have collapsed since October. Here they are.Wow Air, an Icelandic ultra-low-cost carrier, ceased operations on Thursday after slashing 111 jobs and cutting its fleet by half. The airline's losses more than doubled to $33.6 million in the first nine months of 2018, and its collapse is part of a wave of five European airline failures since October.PR NewswireWOW Air Closure: Financial Default Travel Insurance Can Cover TravelersThe sudden closure of Icelandic budget carrier WOW Air has left thousands of travelers stranded, prompting guidance from travel insurance comparison site Squaremouth on potential reimbursement options. Travelers with specific trip cancellation or interruption coverage for financial defaults may recoup costs if their policies were purchased within the required timeframe and past any waiting periods.Business Insider'My heart broke into 100 pieces this morning': People who worked at Wow Air react to the airline's surprise announcement that it's shutting downWow Air announced its shutdown on Thursday, leaving thousands of passengers stranded. The airline's CEO cited a complex fleet structure from adding A330s as a mistake, while employees expressed heartbreak over the closure.PR NewswirePierce Bainbridge Is Investigating Customers' Potential Legal Claims Against WOW Air for its Failure to Refund Tickets for Cancelled FlightsIcelandic airline WOW Air abruptly ceased operations and cancelled all scheduled flights on March 28, 2019, without offering refunds or assistance to passengers. Law firm Pierce Bainbridge Beck Price & Hecht LLP is investigating potential legal claims from customers seeking compensation for the unrefunded tickets and associated fees.Business InsiderWhy passengers stranded by the collapse of Wow Air will likely never see a refund from the airlineWow Air ceased operations on Thursday, stranding passengers and leaving them without refunds. AirHelp CEO Henrik Zillmer said claims are last paid in bankruptcy, while experts advise seeking refunds via credit cards or travel insurance. The airline's losses more than doubled to $33.6 million in the first nine months of 2018.Business InsiderVideos show chaos and anger in airports as Wow Air passengers discovered the airline had collapsedWow Air abruptly announced its collapse and canceled all operations on Thursday, leaving passengers unaware until they reached airports. Videos showed crowds at terminals, and some passengers faced expensive rebooking options. The airline continued accepting payments for new flights and extra baggage up to two hours before closure.Business InsiderHundreds of people are stranded and freaking out after Wow Air collapsedWow Air abruptly collapsed on Thursday, canceling all flights and leaving hundreds of passengers stranded with no refunds. The airline, which had 11 planes, offered no guidance and told travelers to seek refunds from credit-card companies and regulators. Passengers reported being unable to get refunds from other carriers.Business InsiderWow Air has shut down. Here's what went wrong, according to the company's CEO.Wow Air announced it is ceasing operations immediately after failing to secure investment from Icelandair and Indigo Partners. The airline's losses more than doubled to $33.6 million in the first nine months of 2018, and CEO Skuli Mogensen cited the addition of wide-body A330s and a premium cabin as key mistakes.AxiosIcelandic airline WOW suddenly ceases all operationsWOW Air, an Icelandic low-cost airline, abruptly ceased all operations and grounded all 27 of its airplanes, stranding nearly 2,700 passengers. The airline's chairman said he could not secure funding, and nearly 1,000 employees will lose their jobs. Passengers will receive refunds, and other airlines may have reduced rates.