OpenBeds

What OpenBeds does

OpenBeds is a real-time behavioral health capacity management and referral network solution that operates as the flagship behavioral health product within Bamboo Health's Real-Time Care Intelligence™ platform. Founded in 2015 by Nishi Rawat and headquartered in Washington, D.C., OpenBeds addresses fragmented care coordination between physical and behavioral health providers by providing visibility into bed availability and facilitating streamlined referrals to appropriate care settings. The underlying platform integrates real-time patient encounter data across the care continuum, embedding alerts and insights directly into existing clinical workflows and EHR systems at the point of care.

The technology architecture combines a care collaboration network processing 1 billion patient encounters annually with deep integrations into EHRs, Health Information Exchanges (HIEs), and pharmacy management systems. OpenBeds applies NLP to clinical documentation for diagnostic code identification and predictive analytics for high-risk patient identification and surgical episode optimization. The broader Bamboo Health portfolio includes 17+ complementary products spanning PDMP monitoring (PMP AWARxE, PMP Gateway, NarxCare), care navigation (Bamboo Bridge), crisis management, and population health tools (Pings, Stories, Spotlights, Rising Risk, Care Gaps).

Revenue is generated through enterprise SaaS subscriptions sold via direct field sales to hospitals, health systems, health plans, and state governments. The pricing model is quote-based with annual billing cadence tailored to organization size and deployment scope. Named customers include Mayo Clinic, United Healthcare, Kaiser Permanente, Walgreens, Boston Children's Hospital, Penn Medicine, Memorial Hermann, Houston Methodist, and Privia Medical Group, alongside 2,500 hospitals and 50 state governments on the network. The company does not publicly disclose revenue, funding totals, or headcount beyond the OpenBeds product team (11-50 employees); the broader Bamboo Health entity emerged from the merger of Appriss Health and PatientPing and was rebranded under the unified platform in 2025.

Name

OpenBeds

Legal name

Bamboo Health

Website

https://openbeds.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

OpenBeds, a Bamboo Health product, provides real-time behavioral health capacity management and referral network software that connects hospitals, state governments, and health plans across all 50 U.S. states to streamline mental health and substance use disorder treatment access.

Ownership category

akta.pro rank

Product category

Healthcare Care Coordination Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Ambulatory Health Care Services (621)

SIC

Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Behavioral health software
• Care coordination platform
• Referral management system
• Healthcare interoperability
• Real-time patient intelligence

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Healthcare Software Subscriptions: SaaS-based healthcare intelligence platform providing real-time patient data, care coordination, and behavioral health capacity management. Revenue likely generated through annual subscription contracts with healthcare systems, health plans, and government entities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

OpenBeds® is a real-time behavioral health capacity management and referral network solution that provides visibility into bed availability across facilities and streamlines patient referrals to the most appropriate level of care for mental health and substance use disorder (SUD) treatment. It operates as the core behavioral health product within Bamboo Health's Real-Time Care Intelligence™ platform, integrating physical and behavioral health data, EHR/HIE/pharmacy workflows, and a national care collaboration network spanning 2,500 hospitals and 50 state governments. Complementary modules (Bamboo Bridge®, Bamboo Intelligence Hub™, Pings™, Stories™, Rising Risk, Automated Transitions, and the PMP AWARxE®/Gateway®/NarxCare® PDMP suite) extend the offering across care coordination, patient insights, and controlled substance monitoring.

Product overview

OpenBeds is a product under Bamboo Health's Real-Time Care Intelligence™ platform — a unified platform-plus-modules architecture that combines physical and behavioral health solutions. The core OpenBeds® product offers real-time behavioral health capacity management and referral network functionality. The platform is complemented by care navigation (Bamboo Bridge®), care intelligence (Bamboo Intelligence Hub™), real-time notifications (Pings™), and patient insights tools (Spotlights™, Stories™, Rising Risk, Care Gaps, Gaps in Coding, Discharge Summaries, Automated Transitions, Bamboo TEAM Bundles). The PDMP suite includes PMP AWARxE®, PMP Gateway®, and NarxCare® for controlled substance monitoring. Crisis Management, Treatment Connection™, and Justice Involved address behavioral health crisis and treatment access. The network connects 2,500 hospitals, 50 state governments, and processes 1 billion patient encounters annually.

Differentiator

Problem solved

Functional benefit

Products and services

• OpenBeds® A real-time behavioral health capacity management and referral network solution that helps states and providers improve mental health and substance use disorder (SUD) services, streamline referrals, and shorten wait times by quickly routing patients to the most appropriate level of care.
• Crisis Management System Connects call centers, mobile response teams, and treatment providers to streamline access to care during behavioral health crises.
• Treatment Connection™ Connects the public to mental health assessments and treatment resources.
• Justice Involved Ensures care continuity with real-time alerts of law enforcement events for justice-involved individuals.
• Bamboo Bridge® Combines key Bamboo Health solutions with care navigation services to accelerate behavioral health access and network retention, reducing referral delays from 80 days to weeks.
• Bamboo Intelligence Hub™ Combines key solutions for improved physical and behavioral healthcare intelligence and coordination.
• Pings™ Notifies care teams and health plans in real time when patients experience care events, enabling proactive follow-up and intervention.
• Spotlights™ Surfaces key patient insights with real-time, easy-to-use performance metrics for providers and health plans.
• Stories™ Provides real-time patient history integrated at the point of care for informed clinical decision-making.
• Discharge Summaries Provides critical insights during patient transitions to support continuity of care.
• Gaps in Coding Delivers near real-time diagnostic code identification from validated clinical and network data to improve documentation accuracy.
• Rising Risk Identifies patients at risk of becoming high utilizers of care that may be overlooked by traditional models using predictive analytics.
• Care Gaps Helps providers and health plans identify and close gaps in care to improve quality outcomes.
• Bamboo TEAM Bundles Optimizes surgical episodes with real-time insights and predictive analytics to improve benchmarks and reduce costs.
• Automated Transitions Tracks every patient discharge event in real time across the network and beyond to complete follow-up while reducing care gaps, administrative burden, and total cost of care at scale.
• PMP AWARxE® Securely provides a complete picture of prescription controlled substance use for healthcare professionals and regulatory bodies.
• PMP Gateway® Gives healthcare professionals access to PDMP data within their existing clinical workflows through integration.
• NarxCare® Offers healthcare professionals data, visualizations, and analytics to support a more informed review of PDMP data for controlled substance prescribing decisions.

Quantifiable outcome

• Reduced 80-day referral delays to just weeks for Privia Medical Group Georgia
• +3 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• EHR VendorscoreTechnology or IntegrationDeep integration partnerships with Electronic Health Record vendors enabling Bamboo Health solutions to be embedded directly in clinical workflows at point of care.
• Health Information Exchanges (HIEs)coreTechnology or IntegrationIntegration with statewide and regional Health Information Exchanges to enable seamless data exchange and care coordination across care settings.
• Pharmacy Management SystemscoreTechnology or IntegrationIntegration with pharmacy management systems to deliver PDMP data and analytics directly within pharmacist workflows for improved prescribing decisions and regulatory compliance.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Arcadia: Arcadia provides healthcare data analytics and care management tools for health systems and payers, including population health and value-based care workflows. It overlaps with OpenBeds' broader care intelligence and care gap closure capabilities.
• Health Catalyst: Health Catalyst offers a healthcare data and analytics platform with care management and population health modules. It overlaps with Bamboo Health's analytics, risk identification, and care gap products that complement OpenBeds.
• Valant Behavioral Health EHR: Valant provides an EHR and practice management platform purpose-built for behavioral health providers, including referral tracking and outcome measurement. It is comparable to OpenBeds on the behavioral health workflow side, particularly for outpatient and community providers.

Direct peers

• Netsmart Technologies: Netsmart offers EHR and care coordination software purpose-built for behavioral health, community mental health, and human services providers. It is a direct competitor in behavioral health clinical workflows and referral management.
• CarePort Health (WellSky): CarePort provides care coordination and post-acute transition management software for hospitals, health systems, and post-acute providers. It overlaps with OpenBeds' referral and care transition use cases, particularly around discharge and post-acute placement.
• Collective Medical (PointClickCare): Collective Medical operates a real-time care collaboration network connecting hospitals, payers, and providers to coordinate patient care across settings. It is the most direct competitor to OpenBeds' referral and care coordination capabilities, now part of PointClickCare.
• Qualifacts Systems: Qualifacts provides EHR and care coordination platforms (Credible, CareLogic, InSync) tailored to behavioral health and human services organizations. It competes with OpenBeds for behavioral health referral and care intelligence contracts.

Broad incumbents

• Epic Systems: Epic is the dominant EHR vendor for large U.S. hospitals and health systems. Its Care Everywhere network and emerging care management modules represent both a core integration partner and a competitive threat to OpenBeds' workflow-embedded positioning.
• NextGen Healthcare: NextGen offers ambulatory EHR, population health, and care coordination tools used by provider organizations and ACOs. It overlaps with OpenBeds' referral coordination, care gap closure, and value-based care use cases at the provider-segment level.

Others

• Appriss Insights (Bamboo Health PDMP): Appriss Insights, now part of Bamboo Health, operates the PMP AWARxE and NarxCare PDMP platforms. As a sister product within Bamboo Health, it shares customer relationships and overlapping state-government buyer relationships with OpenBeds.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/openbeds
• LinkedInlinkedin.com/company/openbeds

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OpenBeds