Patagonia Health EHR Billing and Practice Management Software

What Patagonia Health EHR Billing and Practice Management Software does

Patagonia Health Inc. is a privately held U.S. healthcare technology company founded in 2008 and headquartered in Cary, North Carolina, that sells an integrated cloud-based Electronic Health Records (EHR), Practice Management, and Medical Billing platform purpose-built for public health departments, behavioral health agencies, state and metro health systems, tribal health centers, and school health programs. The product is delivered as a single ONC-certified, HIPAA-compliant application accessible from any internet-connected device, combining clinical documentation, scheduling, billing/claims processing, telehealth, a patient portal, mobile-health access, and a patient kiosk, with interoperability delivered through HL7/FHIR, the Carequality network, state immunization registries, multiple Health Information Exchanges, and an integrated clearinghouse connecting more than 5,000 payers. The platform is differentiated by vertical-specific clinical workflows developed in collaboration with public-health and behavioral-health practitioners, including Communicable Disease management, Maternal Child Health, Immunizations, Medication Management, and 42 CFR Part 2-compliant behavioral health documentation.

The company generates revenue through a quote-based SaaS subscription model sold via direct enterprise field sales, with free 20-minute consultations and 'Request a Demo' CTAs targeting government and large multi-site health organizations. Customer references include Beaufort County Health Department, Harford County Health Department, Worcester County Health Department, Calvert County Health Department, Mid-Michigan District Health Department, FOCUS Behavioral Health, Greater Essex Counseling Services, and Peoples Medical Care. Patagonia Health reports 60M+ lives covered across 38 states and 510+ counties, $622M+ in claims processed through its billing platform, and a 98% client retention rate, and has earned the SASCS Gold Customer Service Award for 10 consecutive years.

The firm is led by founder and CEO Ashok Mathur, with Amos Slaymaker as VP of Sales and Marketing and Don Sargent as VP of Strategic Accounts supporting state and metro department expansion. Patagonia Health has historically been thinly capitalized, with disclosed funding limited to an NC IDEA grant and a $160,000 round in 2011, and there is no public indication of institutional PE or VC ownership, M&A activity, or pending liquidity events.

Name

Patagonia Health EHR Billing and Practice Management Software

Legal name

Patagonia Health Inc.

Website

https://patagoniahealth.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Patagonia Health provides an integrated cloud-based EHR, Practice Management, and Billing platform purpose-built for U.S. public health departments, behavioral health agencies, tribal health centers, and school health systems, serving 60M+ lives across 38 states.

Ownership category

akta.pro rank

Product category

Electronic Health Records Software

NAICS

Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Virtual Behavioral Health Integration Platforms (HLALABAE), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Electronic health records
• Practice management software
• Medical billing software
• Public health software
• Behavioral health EHR

Headquarters

HQ city

Cary

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Integrated EHR Platform: Cloud-based subscription model providing access to integrated EHR, Practice Management, and Billing software with annual or multi-year contract terms. Pricing is quote-based and varies by organization size, number of users, and specific module requirements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels10 records

Core offering

Patagonia Health provides a cloud-based, ONC-certified integrated Electronic Health Records (EHR), Practice Management, and Billing platform designed specifically for public health departments and behavioral health agencies. The platform includes clinical documentation, scheduling, claims processing, telehealth, a federally certified patient portal (MyHealth), mobile health access, and interoperability through HL7/FHIR standards and the Carequality network. The offering targets county and state health departments, behavioral health agencies, tribal health centers, and school health systems in the United States.

Product overview

Patagonia Health offers an integrated EHR, Practice Management, and Billing platform designed specifically for public health and behavioral health organizations. The product portfolio consists of a unified cloud-based EHR as the core platform, supplemented by integrated Practice Management and Billing modules that share data seamlessly. Additional modules include Telehealth for virtual visits, MyHealth Patient Portal for patient engagement, and Mobile Health for field-based care. The platform also offers vertical-specific solutions for Public Health Departments, Behavioral Health Agencies, State-Wide/Multi-Location Departments, Tribal Health Centers, and School Health Systems. The system is built around interoperability with support for HL7 and FHIR standards, connecting to Carequality networks and health information exchanges.

Differentiator

Problem solved

Functional benefit

Products and services

• EHR (Electronic Health Records)

Quantifiable outcome

• 98% client retention rate demonstrating high customer satisfaction and system effectiveness
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Quest DiagnosticscoreTechnology or IntegrationQuest Diagnostics is listed as a partner in the 'We're Proud to Partner With' section, indicating an integration or data exchange partnership for laboratory services within the EHR workflow.
• CarequalitycoreTechnology or IntegrationCarequality interoperability framework membership enables secure health information exchange between Patagonia Health and other participating healthcare organizations, supporting care coordination across different EHR systems.
• Health Information Exchanges (HIEs)coreTechnology or IntegrationPartnerships with Health Information Exchanges enable providers to share health records across different systems, particularly important for mental health and public health coordination.
• HL7/FHIR Standards NetworkscoreTechnology or IntegrationSupport for HL7 and FHIR data exchange standards enables interoperability and secure data sharing across healthcare systems and networks.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Netsmart Technologies: Netsmart is the leading EHR vendor for behavioral health and public health agencies in the U.S. It is the most direct competitor to Patagonia Health, serving overlapping client types (behavioral health agencies, county and state health departments) with a similarly integrated clinical and billing platform.
• Qualifacts Systems: Qualifacts (Credible, CareLogic, InSync) provides cloud EHRs purpose-built for behavioral health and human services agencies. It competes directly with Patagonia Health in the behavioral health vertical with comparable workflow specialization and billing integration.
• Welligent: Welligent offers a cloud-based EHR for behavioral health, mental health, and social service agencies. It is an emerging direct competitor with comparable specialty focus on behavioral health documentation, billing, and outcome tracking.

Emerging players

• Core Solutions: Core Solutions (Cx360) provides an EHR for behavioral health and human services organizations. It competes with Patagonia Health in the behavioral health agency segment, with overlapping functionality around clinical documentation and billing.
• TherapyNotes: TherapyNotes provides a cloud EHR and practice management platform for behavioral health practices. It is an emerging competitor in the smaller-end behavioral health segment where Patagonia Health also sells.

Broad incumbents

• Epic Systems: Epic is the dominant hospital and large health system EHR and is expanding into public health and community health modules via Cosmos. It is a broad incumbent threat: while not focused on Patagonia Health's niche, its scale and procurement influence with government customers make it a competitive wildcard.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) offers population health and government health solutions alongside its core hospital EHR. It competes for state and federal public health contracts and represents a large, well-capitalized incumbent.
• Athenahealth: Athenahealth provides a cloud-based EHR and practice management platform for ambulatory and community-based providers. While primarily serving physician practices, its cloud-first model overlaps with Patagonia Health's delivery approach and pricing philosophy.
• NextGen Healthcare: NextGen offers ambulatory EHR and practice management with behavioral health and community health modules. It competes for similar ambulatory and community health customers with broader scale but less specialized public health workflows.
• eClinicalWorks: eClinicalWorks is a large ambulatory EHR vendor serving small-to-mid-sized practices and community health centers. It competes with Patagonia Health for community-based providers with comparable integrated EHR and billing functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/patagoniahealth
• YouTubeyoutube.com/user/patagoniahealth
• Facebookfacebook.com/patagoniahealth
• LinkedInlinkedin.com/company/patagonia-health

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patagonia Health EHR Billing and Practice Management Software