RemedyLIVE

Name

RemedyLIVE

Legal name

SoulMedic Media Group, Inc.

Website

https://remedylive.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Mental Health Support Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)

akta.pro secondary industry

Mental Health Counseling & Psychotherapy Services (EDALAFAB)

Keywords

• Mental health support
• Crisis chat services
• Youth wellness programs
• Workplace wellness events
• Parent education resources

Headquarters

HQ city

Fort Wayne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Contributions: Individual donors contribute to support the organization's mental health mission. The website prominently features a 'Become a Donor' call-to-action. Donations fund chat operations, event programming, and staffing of SoulMedics.
2. Corporate and Foundation Grants/Sponsorships: RemedyLIVE is sponsored by corporate and private foundations including Surack Family Foundation, Lutheran Foundation, Foellinger Foundation, KFC, PNC Trust, Spencer Foundation, Mary Cross Tippann Foundation, English Bonter Mitchell Foundation, Charlie Tippann Foundation, M.E. Raker Foundation, Milbank Foundation, and Olive B. Kole Foundation. These sponsorships support program delivery.
3. Event Booking Fees: Schools, businesses, and churches can book RemedyLIVE events (The Wired Experience, Get Schooled Tour), suggesting fee-based event programming as a revenue stream.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

RemedyLIVE delivers 24/7 confidential mental health crisis support and emotional listening via trained non-clinical SoulMedics, accessible through web chat (chat.remedylive.com) and SMS short code 494949. The organization supplements this core service with live interactive event programs—The Wired Experience for workplaces and The Get Schooled Tour for schools—plus daily wellness content, parent and family resources, and a curated directory of external mental health organizations. All direct-to-user support is provided free of charge, funded by donations, foundation grants, and corporate sponsorships, while schools and businesses pay fees to book on-site events.

Product overview

RemedyLIVE is a Mental Health Online Resource and Listening Center that operates as a multi-platform mental health support organization. The core offering is a 24/7 chat center (accessible via chat.remedylive.com or text to 494949) staffed by trained SoulMedics who provide crisis response and emotional support. The product portfolio includes three main programmatic offerings: The Wired Experience (workplace employee wellness with interactive polling), The Get Schooled Tour (student-focused mental health events with anonymous polling via GSTpoll.com), and The Drive for RemedyLIVE 26 (awareness campaign). Supporting these are 365 Daily Mental Wellness content, Parent Resources including The Talk and OnePill programs, a Client Resources Directory, and the Parent Academy community. The organization also recruits volunteers and interns across video production, editing, acting, writing, and advocacy. All services are operated by SoulMedic Media Group, Inc., headquartered in Fort Wayne, Indiana.

Differentiator

Problem solved

Functional benefit

Brands

• SoulMedics: Trained volunteers who provide online listening and mental health support through chat conversations.
• The Wired Experience
• The Get Schooled Tour
• The Drive for RemedyLIVE

Products and services

• RemedyLIVE 24/7 Chat Center 24/7 confidential chat and SMS service (chat.remedylive.com and short code 494949) staffed by trained SoulMedics who provide mental health crisis response, compassionate listening, and connections to resources for individuals struggling with anxiety, depression, loneliness, or suicidal ideation. Free to end users.
• The Wired Experience Bookable employee wellness program that uses interactive polling software to engage entire workplace staff through real-time conversations about mental health, designed to improve employee care, retention, and overall well-being. Sold to businesses as a corporate wellness offering.
• The Get Schooled Tour One-hour interactive event for students featuring stories, education, and anonymous polling via GSTpoll.com that creates safe spaces for radical honesty about mental health struggles. Booked by schools and delivered as a turnkey assembly program.
• 365 Daily Mental Wellness Daily content platform providing mental wellness tips across seven categories—Rest, Goals, Circumstances, Relationships, The Past, Our Biology, and Hobbies/Coping—each with new articles and embedded interactive surveys. Free to users via the RemedyLIVE website.
• The Talk Program focused on reducing youth crisis and suicide through three components: #RaiseUp parent empowerment, #FriendUp peer support training, and #LevelUp healthcare provider capability building, delivered in partnership with the Northeast Indiana Mental Health Partnership.
• OnePill Fentanyl awareness and drug education resource providing parent guides, statistics from polling over 24,000 students across Northeast Indiana, and connections to treatment resources including Song for Charlie and Allendale Treatment.
• Parent Academy Community platform for parents committed to open and honest parenting discussions, featuring core group involvement for event planning, resource creation, and community outreach on a three-month meeting cycle.
• Parent Resources Curated collection of resources for parents including guides on talking to kids about mental health, device contracts, The Talk substance use program, OnePill fentanyl awareness, and additional parenting content hosted on the RemedyLIVE website.
• Client Resources Directory Categorized self-serve directory of 80+ external mental health resources across more than 20 categories including Abuse, Addictions, Anxiety/Stress, Depression, Eating Disorders, Grief, Mental Illness, Relationships, Self-Harm, Suicide, and Therapy. Accessible globally as a referral hub linking users to organizations such as RAINN, SAMHSA, NEDA, and the National Center for PTSD.

Quantifiable outcome

• 24,000+ students engaged in anonymous polling across Northeast Indiana, with nearly 9,000 reporting openness to drug experimentation, informing targeted intervention programming

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Council for HelpLines (ICH)coreStrategic or Co-development PartnerRemedyLIVE is affiliated with the Council for HelpLines, an organization that sets standards and provides accreditation for help lines and listening services. This partnership provides credibility and alignment with industry best practices for crisis and mental health support services.
• Song for CharlieminorOthersNational nonprofit dedicated to raising awareness about 'fentapills' (fake pills made of fentanyl). Referenced on RemedyLIVE's One Pill page as a resource partner providing accessible fentanyl education courses for parents.
• Allendale TreatmentminorOthersIndiana addiction treatment center referenced as a referral resource on RemedyLIVE's One Pill page for families whose children may need treatment and recovery support.
• Bare Knuckle RecoveryminorOthersRecovery community organization run by recovering addicts providing education and resources to those touched by addiction. Featured alongside other recovery resources on RemedyLIVE's One Pill page.
• Church CaresminorOthersIndependent platform referenced in the privacy policy as an alternative support resource to which users may be referred. Explicitly noted as independent from RemedyLIVE.
• 7CupsminorOthersIndependent mental health platform referenced in the privacy policy as a supplemental external resource. Explicitly noted as independent from RemedyLIVE.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• The Trevor Project: Provides 24/7 crisis intervention for LGBTQ+ youth via chat, text, and phone — overlaps with RemedyLIVE on youth-focused crisis chat and SMS-based emotional support.
• TeenLine: Youth-specific peer support helpline offering phone, text, and email support staffed by trained teen volunteers — closely mirrors RemedyLIVE's teen-focused SoulMedic chat model.
• Crisis Text Line: Provides 24/7 text-based crisis support staffed by trained volunteer Crisis Counselors — the closest direct comparator to RemedyLIVE's SoulMedic chat and SMS model, with national brand awareness.
• 7 Cups: Online emotional support platform connecting users with trained listeners via text chat — directly comparable business model to SoulMedics and is even referenced by RemedyLIVE as an external resource.
• YouthLine (Lines for Life): Oregon-based youth crisis line with teen-to-teen text and call support — a comparable peer-to-peer youth crisis model that operates regional programs with national reach.

Broad incumbents

• Calm: Consumer mental wellness app with daily content, meditations, and employer programs — adjacent competitor for the daily content and corporate wellness budgets RemedyLIVE targets.
• 988 Suicide & Crisis Lifeline: Federally backed 24/7 crisis line (call, text, chat) operating nationally. Competes directly for the same at-risk users as RemedyLIVE and dwarfs it in funding, marketing, and clinical integration.
• Talkspace: Large-scale online therapy platform with text-based therapist messaging — represents the clinical, paid counterpart that RemedyLIVE could face when sponsors push for higher-acuity services.

Emerging players

• JED Foundation: Nonprofit focused on teen and young adult mental health, with school-based programming and resource hubs — comparable to RemedyLIVE's Get Schooled Tour and youth resources strategy.
• Born This Way Foundation / Be There Certificate: Mental health nonprofit focused on youth peer support training and the Be There Certificate — overlaps with RemedyLIVE's SoulMedic training and youth mental health education programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chatlistenlove
• Facebookfacebook.com/RemedyLIVE
• LinkedInlinkedin.com/company/remedylive

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RemedyLIVE