Stream (Stream Energy)
Stream Energy is a Dallas-based retail electricity and natural gas provider operating in 10 U.S. states plus D.C., serving residential and small-to-medium business customers with fixed and variable rate plans, renewable energy add-ons, and switching incentives under NRG Energy ownership.
- Company typePrivate
- Founded2005
- HeadquartersDallas, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Stream (Stream Energy) does
Stream Energy (legal entity Stream Gas & Electric, Ltd.) is a Dallas-based retail electricity and natural gas provider operating in deregulated energy markets across 10 U.S. states plus Washington D.C., including Texas, Georgia, Pennsylvania, Maryland, New Jersey, New York, Illinois, Delaware, and Ohio. Founded in 2005 and operating as a wholly-owned subsidiary of NRG Energy, the company serves both residential and small-to-medium business (SMB) customers with electricity and gas plans offered under fixed-rate and variable-rate structures. New York is currently not actively enrolling new customers.
The company's core technology is commodity in nature—a customer account management portal (My Stream Account), online enrollment platform (MyStream.com), and billing systems—augmented by identity-verification integrations with GBG, AU10TIX, and LexisNexis for fraud prevention. Stream differentiates primarily through its multi-channel go-to-market (direct online, phone-based sales, and an associate/referral program) and through product adjuncts such as EZ Start (reimbursing up to $150 in competitor early-termination fees for switchers on 12+ month plans) and Stream Green / eco+ (a renewable-energy add-on backed by REC purchases matching 1,000 kWh of monthly usage).
Stream's revenue model is subscription-recurring, monetizing commodity electricity and gas consumption per kWh or therm under fixed or variable monthly billing. Residential customers are acquired primarily through DTC channels, while business customers receive dedicated account management with contract flexibility from two months up to five years. The company is privately held, with no disclosed financials, and operates from a 55,000+ square-foot headquarters at Cawley Partners' Tollway Center in North Dallas, having relocated from the Infomart building in May 2017.
Stream (Stream Energy) firmographics
Firmographics- Name
- Stream (Stream Energy)
- Legal name
- Stream Gas & Electric, Ltd.
- Website
- https://mystream.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Stream Energy is a Dallas-based retail electricity and natural gas provider operating in 10 U.S. states plus D.C., serving residential and small-to-medium business customers with fixed and variable rate plans, renewable energy add-ons, and switching incentives under NRG Energy ownership.
- Ownership category
- akta.pro rank
Stream (Stream Energy) industry classification
Industry- Product category
- Retail Energy Services
- NAICS
- Natural Gas Distribution (2212), Electric Power Generation, Transmission and Distribution (2211), Natural Gas Distribution (221210)
- SIC
- Natural Gas Distribution (4924), Electric Services (4911)
- akta.pro primary industry
- Competitive Retail Natural Gas Supply (Residential & SMB) (EUAGABAC)
- akta.pro secondary industries
- C&I Renewable Supply & Green Tariffs (Bundled RE, Sleeves, Utility Green Tariffs) (EUAGACAE), Green Tariffs & Utility Renewable Supply Programs (EUAGADAJ), Natural Gas Retail Supplier (Competitive) Marketing & Sales (EUAAADAB)
Keywords
Where Stream (Stream Energy) is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Stream (Stream Energy) business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Electricity Sales: Stream Energy generates revenue through the sale of electricity to residential and business customers in deregulated energy markets. Customers pay for electricity consumption based on fixed or variable rate plans, with pricing varying by location and plan type.
- Natural Gas Sales: Revenue is generated from the sale of natural gas to residential and business customers. Gas plans are offered alongside electricity services, providing customers with bundled or standalone energy solutions.
- EZ Start Program Bill Credits: Stream provides bill credits (up to $150 in Texas/Georgia or Visa debit cards for Northeast customers) to reimburse customers' early termination fees from previous providers, funded by customer enrollment on longer-term plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Rate Plans - Rate per kWh remains constant during the contract term |
| Subscription | Monthly | Variable Rate Plans - Rate per kWh can vary month to month |
| Subscription | One time/ perpetual license | EZ Start Early Termination Fee Reimbursement |
| Subscription | Monthly | eco+ Renewable Energy Add-on |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Stream (Stream Energy) product offering
Product offeringCore offering
Stream Energy supplies retail electricity and natural gas to residential and business customers in deregulated U.S. energy markets across 10 states and Washington D.C. Customers can choose fixed or variable rate plans with flexible contract terms, manage accounts online through the My Stream Account portal, and optionally add renewable energy coverage through the Stream Green sub-brand and eco+ REC-matching program. Stream also reduces switching friction through the EZ Start program, which reimburses early termination fees up to $150 for new customers enrolling on plans longer than 12 months.
Product overview
Stream Energy operates as a retail electricity and natural gas provider in deregulated energy markets across the United States. The company's product portfolio centers on two core offerings—Electricity Plans and Natural Gas Plans—available with Fixed Rate or Variable Rate options. For residential and business customers seeking sustainable options, Stream offers Stream Green, a renewable energy sub-brand featuring eco+ add-on purchases of renewable energy certificates (RECs). The company supports customer retention through programs like EZ Start (which reimburses early termination fees up to $150 for switchers) and EZ Pay, while My Stream Account provides online account management. Business customers receive tailored service through dedicated support and custom pricing for medium enterprises.
Differentiator
Problem solved
Functional benefit
Brands
- Stream Green: A renewable energy initiative that allows customers to add eco+ to their plans, with Stream purchasing renewable energy certificates (RECs) equivalent to 1,000 kWh monthly to match customer usage.
- EZ Start
Products and services
- Electricity Plans Retail electricity supply plans for residential and business customers in Stream's deregulated U.S. service territories (10 states plus Washington D.C.), available with fixed or variable rate options.
- Natural Gas Plans Natural gas supply plans for residential and business customers in Stream's deregulated U.S. service territories, offered with simple, affordable pricing.
- Business Energy Plans Electricity and natural gas supply plans tailored for small and medium-sized businesses, with flexible contract terms from two months up to five years, direct online pricing for small Texas businesses, and white-glove account management with customized quotes for medium-sized businesses.
- EZ Start Program A switching incentive program for new residential customers that reimburses early termination fees from their previous energy provider up to $150 when they sign up for a Stream plan longer than 12 months. Texas and Georgia customers receive bill credits; Northeast customers receive a Visa debit card.
- Stream Green (Renewable Energy Plans) Renewable energy plans backed by 100% renewable sources (wind, solar, biomass, hydroelectric), including the eco+ add-on that matches customer usage with REC purchases of 1,000 kWh per month.
- eco+ Renewable Energy Add-on An optional add-on to any qualifying Stream Energy plan for a small monthly tariff. Each month, Stream purchases renewable energy certificates (RECs) equivalent to 1,000 kWh to match 1,000 kWh of the customer's electricity usage, equivalent to roughly 231 trees planted and tended for 10 years, 1,005 gallons of gasoline saved, and 19,689 lbs of CO2 avoided.
- My Stream Account Portal Online customer account management portal for Stream Energy customers to view previous invoices, manage account details, make payments, set up AutoPay, enroll in Paperless Billing, and renew plans.
Quantifiable outcome
- Early termination fee reimbursement up to $150 for customers switching from competitors on plans longer than 12 months
- +1 more outcomes
Companies that use Stream (Stream Energy)
Customer profileSegments2 records
Ideal customer profiles2 records
Stream (Stream Energy) technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Stream (Stream Energy) partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
Stream (Stream Energy) competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Stream (Stream Energy) social profiles
Digital presenceStream (Stream Energy) compliance and trust
Trust signalCompliance10 records
Stream (Stream Energy) financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stream (Stream Energy) leadership team
Management profileNumber of profiles
Profiles4 records
Stream (Stream Energy) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stream (Stream Energy) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stream (Stream Energy)
What does Stream (Stream Energy) do?
Stream Energy supplies retail electricity and natural gas to residential and business customers in deregulated U.S. energy markets across 10 states and Washington D.C. Customers can choose fixed or variable rate plans with flexible contract terms, manage accounts online through the My Stream Account portal, and optionally add renewable energy coverage through the Stream Green sub-brand and eco+ REC-matching program. Stream also reduces switching friction through the EZ Start program, which reimburses early termination fees up to $150 for new customers enrolling on plans longer than 12 months.
Is Stream (Stream Energy) a public or private company?
Stream (Stream Energy) is a private company. It is classified as corporate owned and is currently operating.
When was Stream (Stream Energy) founded?
Stream (Stream Energy) was founded in 2005. It employs 251 to 500 people.
Where is Stream (Stream Energy) based?
Stream (Stream Energy) is headquartered in Dallas, United States, in the North America region.
How does Stream (Stream Energy) make money?
Three revenue lines are on record. Electricity Sales are the primary driver. The others are natural Gas Sales and EZ Start Program Bill Credits.
Does Stream (Stream Energy) have an API?
No public API is recorded for Stream (Stream Energy).
What industry is Stream (Stream Energy) in?
Stream (Stream Energy)'s product category is Retail Energy Services. Its primary akta.pro industry code is EUAGABAC, Competitive Retail Natural Gas Supply (Residential & SMB), with a secondary code of EUAGACAE, C&I Renewable Supply & Green Tariffs (Bundled RE, Sleeves, Utility Green Tariffs). Its NAICS code is 2212 and its SIC code is 4924.