University Hospital Southampton

What University Hospital Southampton does

University Hospital Southampton NHS Foundation Trust (UHS) is one of the UK's largest teaching NHS Foundation Trusts, headquartered at Southampton General Hospital with five additional sites across Hampshire including Princess Anne Hospital (maternity), Southampton Children's Hospital, New Forest Birth Centre, Royal South Hants Hospital, and Lymington New Forest Hospital. The Trust delivers the full spectrum of NHS-funded secondary and tertiary care — emergency medicine, surgery, oncology, neurosciences, pathology, cardiology, urology, ophthalmology, and clinical genetics — to a catchment covering Southampton, central southern England, and the Channel Islands. Southampton Children's Hospital is one of three leading UK paediatric centres, and the Trust runs one of the country's largest neonatal units serving the Thames Valley Wessex Neonatal Network in conjunction with Oxford NICU.

The Trust's core "products" are clinical services delivered free at the point of use under the NHS framework, plus research output enabled by co-located NIHR infrastructure. Patient-facing digital services include the My Medical Record portal (appointment, document, and health-tracking access), the Patient Hub appointment-management portal, the My Planned Care waiting-time portal, and a Virtual Outpatient Assistant AI chatbot on the outpatient web pages. Underlying technology supporting research includes AI-driven antigen design used by partner DIOSynVax to develop a pan-sarbecovirus vaccine candidate, Phase I trials of which were sponsored by UHS. Research operations are anchored by the NIHR Southampton Clinical Research Facility and Biomedical Research Centre, a joint venture with the University of Southampton running hundreds of concurrent studies across cystic fibrosis, inflammatory bowel disease, paediatric rare lung disease, asthma, and allergy.

UHS generates revenue almost exclusively through NHS commissioning — block contracts, payment-by-results tariffs, and NIHR/UKRI research grants. There is no commercial pricing model for patient services; ancillary non-clinical income derives from visitor parking charges (£2.90 for up to one hour to £18.60 for 12–24 hours, with concessions for certain patients and income-support recipients), charitable funding channelled through Southampton Hospital Charity, and commercial clinical trial sponsorship. The Trust serves a single overarching customer segment — NHS-funded patients — accessed via GP referral, NHS 111, urgent treatment centre walk-in, or A&E emergency admission, with no enterprise sales motion, marketing-driven acquisition, or third-party payer mix.

Name

University Hospital Southampton

Legal name

University Hospital Southampton NHS Foundation Trust

Website

https://uhs.nhs.uk

Company type

Public

Founded year

2011

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

University Hospital Southampton NHS Foundation Trust operates one of the UK's largest teaching NHS Trusts, delivering secondary and tertiary healthcare across six sites in Southampton and Hampshire. It serves NHS-funded patients in Southampton, central southern England, and the Channel Islands, with leading paediatric, neonatal, and research capabilities.

Ownership category

akta.pro rank

Product category

Public Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110), Hospitals (622)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

akta.pro secondary industries

Women’s & Children’s Surgical Care Centers (HLAFAJAM), Oncology & Cancer Specialty Hospitals (HLAFAHAC)

Keywords

• NHS hospital services
• Acute healthcare
• Paediatric specialist care
• Maternity and neonatal
• Clinical research

Headquarters

HQ city

Southampton

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Distribution channels3 records

Marketing channels4 records

Core offering

University Hospital Southampton NHS Foundation Trust delivers publicly funded acute and specialist hospital services through six sites, including emergency and critical care, planned and emergency surgery, specialist cancer, neurosciences and cardiology services, comprehensive maternity care for around 5,000 women per year, one of the country's largest neonatal intensive care units, and paediatric services delivered through Southampton Children's Hospital (one of the UK's top three paediatric centres). The Trust also provides patient-facing digital platforms (My Medical Record, Patient Hub, My Planned Care, Virtual Outpatient Assistant) and conducts hundreds of clinical studies via the NIHR Southampton Clinical Research Facility and Biomedical Research Centre in partnership with the University of Southampton.

Product overview

University Hospital Southampton operates as an NHS teaching hospital Trust offering clinical services rather than a software product company. Its patient-facing digital services include My Medical Record (patient portal with appointment management, document viewing, and health tracking), Patient Hub (for digital appointment letters and management), My Planned Care (waiting time information), and a Virtual Outpatient Assistant (FAQ chatbot for appointment queries). The hospital also provides specialized services through Southampton Children's Hospital, Princess Anne Hospital (maternity and women's health), and Southampton General Hospital, along with community facilities including New Forest Birth Centre, Royal South Hants Hospital, and Lymington New Forest Hospital.

Differentiator

Problem solved

Functional benefit

Brands

• Southampton Children's Hospital: One of the top three paediatric treatment centres in the UK, providing world-class medical care for children across the south of England.
• Southampton General Hospital
• Princess Anne Hospital
• NIHR Southampton Biomedical Research Centre

Products and services

• My Medical Record A free and secure online platform (available via website and mobile app) that gives patients access to outpatient appointment details, documents, letters, and the ability to record health metrics and contact clinical teams. Targeted at UHS outpatients across all specialties.
• Patient Hub A secure online portal allowing patients to view and manage upcoming outpatient appointments, confirm attendance, request rebooking or cancellation, and view appointment letters digitally. Used by UHS patients across specialties.
• My Planned Care Provides patients with information and guidance while waiting for hospital consultations, treatments, or surgery, along with details about waiting times at Southampton. For patients on UHS waiting lists.
• Virtual Outpatient Assistant An AI-powered chatbot assistant on the outpatient pages that helps patients find answers to frequently asked questions and can contact outpatient teams for appointment help. Targeted at UHS outpatients.
• Southampton General Hospital - Acute Specialist Services Comprehensive acute and specialist hospital services at Southampton General Hospital, including emergency and critical care, ICU, A&E, eye casualty, outpatient clinics, surgery, diagnostics and treatment, research, and education/training. Delivered free at the point of use under NHS for patients across Southampton and central southern England.
• Princess Anne Hospital - Maternity and Women's Health Centre of excellence providing maternity care (including home births) for around 5,000 women per year, regional fetal and maternal medicine, specialist care for high-risk pregnancies, plus genetics and breast screening. For pregnant women and families from Southampton and the surrounding region.
• Southampton Children's Hospital One of the top three paediatric treatment centres in the UK, providing specialist care for children with complex and severe illnesses across cardiac, neurosciences, cancer, trauma and intensive care, with continuity into adult services on the same site. For children across the south of England and beyond.
• New Forest Birth Centre Midwife-led birth and postnatal centre at Ashurst offering antenatal clinics, postnatal clinics, frenulotomy (tongue tie division) clinic, and breastfeeding support. For expectant and new mothers in the New Forest area.
• Royal South Hants Hospital Outpatient Services Range of UHS outpatient services delivered at Royal South Hants Hospital, including ENT, audiology, speech and language therapy, pharmacy, maternity hub, orthopaedics, orthotics, radiology, dermatology, bowel screening, and surgical clinics. For patients referred from Southampton and surrounding areas.
• Lymington New Forest Hospital Surgical Services Surgical services delivered by UHS at Lymington New Forest Hospital (a community hospital otherwise managed by Southern Health NHS Foundation Trust). For patients in the Lymington and New Forest area.
• NIHR Southampton Clinical Research Facility NIHR-accredited clinical research facility hosting hundreds of concurrent studies across conditions such as cystic fibrosis, inflammatory bowel disease and rare lung conditions. For research participants, patients, and academic/industry collaborators.
• NIHR Southampton Biomedical Research Centre - Phase I Clinical Trial Programme Phase I clinical trial capability operated through the NIHR Southampton Biomedical Research Centre in partnership with the University of Southampton, exemplified by co-sponsoring (with University of Cambridge) a 39-volunteer Phase I trial of an AI-designed pan-sarbecovirus vaccine developed by DIOSynVax between December 2021 and September 2023. For clinical trial participants and research collaborators.

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• University of CambridgecoreStrategic or Co-development Partner · 1 June 2026University of Cambridge researchers collaborated with biotechnology firm DIOSynVax to develop an AI-designed pan-sarbecovirus universal coronavirus vaccine. Phase I human trials were conducted at NIHR facilities in both Southampton and Cambridge, with the trial sponsored by University Hospital Southampton and published in the Journal of Infection.
• DIOSynVax LtdcoreStrategic or Co-development Partner · 1 June 2026Biotechnology spinout DIOSynVax developed the AI-designed universal sarbeco coronavirus vaccine (pEVAC-PS) using AI and computer modelling to identify common viral elements across virus variants. The company is applying the same AI design pipeline to pan-influenza and Ebola vaccine candidates.
• University of SouthamptoncoreStrategic or Co-development PartnerLongstanding research partnership between University Hospital Southampton NHS Foundation Trust and the University of Southampton. The partnership hosts the NIHR Southampton Clinical Research Facility and NIHR Southampton Biomedical Research Centre, running hundreds of studies simultaneously across a wide range of conditions including cystic fibrosis, inflammatory bowel disease, and rare lung conditions.
• NIHR (National Institute for Health and Care Research)coreStrategic or Co-development PartnerNIHR-accredited Southampton Clinical Research Facility and Southampton Biomedical Research Centre operate as partnerships between UHS and the University of Southampton. These facilities conduct clinical trials and translate new discoveries into clinical practice.
• Thames Valley Wessex Neonatal Network (including Oxford NICU)coreStrategic or Co-development PartnerUHS neonatal unit operates in conjunction with Oxford neonatal intensive care unit within the Thames Valley Wessex Neonatal Network, operating the Southampton Oxford Neonatal Transport (SONeT) service for transferring babies across the region.
• Practice Plus GroupminorChannel Partner/ Reseller/ DistributorPractice Plus Group runs the Southampton Urgent Treatment Centre at Royal South Hants Hospital, providing non-emergency urgent care services that divert patients from the main A&E.
• Southern Health NHS Foundation TrustminorChannel Partner/ Reseller/ DistributorSouthern Health NHS Foundation Trust manages Lymington New Forest Hospital, while UHS manages the surgical services at that site.
• Southampton Hospital Charity / Southampton Hospitals CharityminorStrategic or Co-development PartnerSouthampton Hospital Charity funds services including free WiFi for patients and visitors, patient and family support hub, and other patient care initiatives.
• Southampton Children's Hospital Research Partners (NIHR South Central Children's Research Network)coreStrategic or Co-development PartnerSouthampton Children's Hospital conducts research as part of the Southampton Centre for Biomedical Research and South Central Children's Research Network, enabling children and families to participate in national and local research studies.

Scale indicators6 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Guy's and St Thomas' NHS Foundation Trust: One of the UK's largest NHS teaching Trusts, providing a similarly broad spectrum of specialist inpatient, outpatient, and emergency services, with a comparable academic partnership (King's College London) and large research portfolio. Directly comparable in scale, teaching status, and multi-site operating model.
• Imperial College Healthcare NHS Trust: A large London teaching Trust partnered with Imperial College London, running multiple hospital sites covering emergency, specialist, and tertiary services. Closely comparable to UHS as a major academic NHS Trust with a strong research and translational medicine footprint.
• King's College Hospital NHS Foundation Trust: Major London teaching Trust with a similar portfolio of specialist services (neurosciences, haematology/oncology, trauma, maternity, paediatrics) and a partnership with King's College London. Comparable to UHS in tertiary case mix and academic alignment.
• Oxford University Hospitals NHS Foundation Trust: Teaching Trust partnered with the University of Oxford, sharing the Thames Valley Wessex Neonatal Network footprint with UHS. Directly comparable in teaching status, research intensity, and multi-site model; overlapping neonatal and specialist services.
• Cambridge University Hospitals NHS Foundation Trust: Addenbrooke's is the regional teaching hospital partnered with the University of Cambridge and co-hosted the DIOSynVax Phase I vaccine trial with UHS. Comparable in academic mission, NIHR research infrastructure, and tertiary case mix.
• University College London Hospitals NHS Foundation Trust: UCLH is a London teaching Trust with a strong research and specialist-services profile and partnership with UCL. Comparable to UHS as a major academic NHS provider with complex specialist caseloads.
• Manchester University NHS Foundation Trust: The largest NHS Trust in the UK, formed by merging multiple teaching hospitals including a major children's hospital. Comparable to UHS in scale, multi-site footprint, and combined adult/paediatric tertiary offering.
• Great Ormond Street Hospital for Children NHS Foundation Trust: National specialist paediatric hospital with strong research partnerships (UCL Great Ormond Street Institute of Child Health). Directly comparable to Southampton Children's Hospital as a leading UK paediatric centre, particularly in cardiac, neurosciences, cancer, and rare disease.
• Royal Free London NHS Foundation Trust: A large London teaching Trust with multi-site operations and a broad specialist portfolio including paediatrics and maternity. Comparable to UHS in size, multi-site structure, and teaching status.
• Newcastle Hospitals NHS Foundation Trust: Major northern England teaching Trust partnered with Newcastle University, providing comprehensive specialist and tertiary services. Comparable to UHS in academic linkage, regional referral role, and broad service portfolio.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/uhsft
• Facebookfacebook.com/uhsft

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about University Hospital Southampton