Ministry of Health Oman

What Ministry of Health Oman does

The Ministry of Health Oman (وزارة الصحة) is the national health authority of the Sultanate of Oman, operating from its headquarters in Muscat (Al Khuwair) under the Government of Oman. It is responsible for public healthcare service delivery, regulation of the entire health sector (both public and private), pharmaceutical and medical device oversight through the Drug Safety Center, workforce licensing, and health promotion under Oman Vision 2040. The Ministry serves citizens and residents across all of Oman's governorates through a network of government hospitals, health centers, polyclinics, and medical fitness examination centers, and interacts with private health establishments, healthcare professionals, and Zakat beneficiaries as additional constituencies.

The Ministry's core digital product is the E-Health Portal (البوابة الصحية الإلكترونية), which serves as a unified gateway for e-services across three categories: services for individuals (medical fitness, health workforce registration, Zakat treatment support), services for businesses (private health establishment licensing, drug safety services, medical device registration), and services for employees (internal HR, treatment abroad, innovation). The Shifa mobile application (تطبيق شفاء) is the companion mobile channel offering appointment management, medical fitness self-registration, organ donation registration, and pharmacy search. Supporting platforms include the Directorate General of Private Health Establishments E-Services Platform and the Drug Safety Center regulatory platform, which handles eCTD-based drug registration submissions. The Ministry has recently published formal AI guidelines governing the use of Artificial Intelligence in radiology within private health establishments.

The Ministry's business model is that of a government ministry: it is funded through state budget allocations from the Government of Oman, with services to citizens and residents provided largely free or at subsidized rates. Limited administrative fees apply for licensing of private health establishments and health practitioners. Distribution is direct via government facilities and the e-Health Portal, supplemented by partnerships with private healthcare providers (notably through the Zakat Beneficiaries Treatment Initiative managed by the Athar Health Endowment Foundation) and inter-ministerial partnerships for procurement (Takamul with PTLC), waste management (Naqaa with be'ah), and emergency preparedness (WHO).

Name

Ministry of Health Oman

Legal name

Ministry of Health, Sultanate of Oman

Website

https://moh.gov.om

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

The Ministry of Health Oman is the Sultanate of Oman's national health authority, delivering public healthcare services, regulating the private health sector, and operating the e-Health Portal and Shifa mobile application across all governorates.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Health Policy & Legislation Authorities (HLAJACAA)

akta.pro secondary industry

Emergency Health, Trauma Care & Public Health Response (BPAGAAAF)

Keywords

• Public health services
• Healthcare regulation
• Health workforce licensing
• Pharmaceutical safety oversight
• Digital health services

Headquarters

HQ city

Muscat

HQ country

Oman

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Budget Allocation: The Ministry operates as a government entity funded through state budget allocations from the Government of Oman. Services to citizens are largely subsidized or provided free of charge.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Ministry of Health Oman is the national health authority of the Sultanate of Oman, delivering public healthcare services and regulating the entire health sector. It operates a nationwide network of government hospitals, health centers, polyclinics, and medical fitness centers, and provides digital health services through the E-Health Portal and Shifa mobile application. Its services include patient care, medical fitness examinations, electronic sick leave, organ donation registration, professional licensing, private health establishment licensing, pharmaceutical and medical device regulation, and national health statistics and research.

Product overview

The Ministry of Health Oman operates a unified E-Health Portal (البوابة الصحية الإلكترونية) as its primary digital product, providing e-government healthcare services across three service categories: services for Individuals (medical fitness, health workforce registration, medical error claims, Zakat treatment support), services for Businesses (private health establishment licensing, pharmaceutical regulation, medical device oversight), and services for Employees (internal HR systems, treatment abroad, innovation). The Shifa (شفاء) mobile application serves as the companion mobile channel offering appointment management, pharmacy search, medical fitness self-registration, and organ donation registration. The Directorate General of Private Health Establishments E-Services Platform provides a dedicated regulatory interface for the private health sector, while the Drug Safety Center Platform handles pharmaceutical and medical device regulation including eCTD-based drug submissions. Supporting initiatives include the Naqaa Initiative for healthcare waste management, the Takamul System for national project and procurement management, and the Zakat Beneficiaries Treatment Initiative through the Athar Health Endowment Foundation.

Differentiator

Problem solved

Functional benefit

Brands

• Shifa App (تطبيق شفاء): Mobile application for health services including self-registration for medical fitness examination and organ donation registration
• Naqaa Initiative (مبادرة نقاء)
• Athar - Health Endowment Foundation (مؤسسة أثار)
• Drug Safety Center (مركز سلامة الدواء)
• eHealth Portal (البوابة الصحية الإلكترونية)

Products and services

• E-Health Portal (البوابة الصحية الإلكترونية) Unified digital health platform serving as the primary online gateway for all government healthcare services of the Ministry of Health Oman. Provides categorized e-services for Individuals (medical fitness, health workforce registration, medical error claims, Zakat treatment), Businesses (private health establishment licensing, drug safety services, medical device registration), and Employees (internal HR systems, treatment abroad, innovation). Includes open data access, health statistics, media center, and community participation tools. Used by citizens, residents, and private health operators across Oman.
• Shifa Mobile Application (تطبيق شفاء) Official smartphone application of the Ministry of Health Oman providing health services to citizens and residents. Features include appointment management, medical fitness self-registration, organ donation registration after death, pharmacy and on-duty pharmacy search, and access to health records. Available for iOS and Android platforms.
• Directorate General of Private Health Establishments — E-Services Platform Dedicated e-services platform under the Ministry's E-Health Portal, managed by the Directorate General of Private Health Establishments. Offers renewal of private health institution licenses, medical practitioner license renewals, advertising permits, sick leave approvals, medical report attestations, health practitioner registration, and exam reservation. Provides digital access to clinical guidelines, audit forms, scope-of-practice documents, and regulatory policies for private health sector operators. Also publishes AI guidelines for radiology.
• Drug Safety Center — Regulatory Services Platform Regulatory platform of the Drug Safety Center offering e-services for pharmaceutical and medical device oversight. Includes pharmacist licensing and renewal, pharmaceutical establishment licensing, pharmaceutical product registration and re-registration, medical device registration, controlled drug import/export permits, drug clearance and customs release, pharmacovigilance reporting, adverse drug reaction reporting, and laboratory testing services. Handles eCTD-based drug registration submissions.
• Zakat Beneficiaries Treatment Initiative (Athar Health Endowment Foundation) Charitable healthcare initiative managed through the Health Endowment Foundation 'Athar', providing surgical procedures and diagnostic imaging services in private hospitals across all Oman governorates for Zakat beneficiaries. Registration is cross-checked against the Ministry of Endowments and Religious Affairs' beneficiary list, with the Ministry of Health aligning approved cases to surgical and diagnostic imaging waiting lists.

Named customers4 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• American University of Beirut (AUB) - Policy Advocacy Institute (ترشيد السياسات)coreStrategic or Co-development Partner · 9 January 2026Collaboration with AUB's Policy Advocacy Institute (ترشيد السياسات) for a specialized training program on Evidence-Informed Policy-Making (EIPM). The 6-month program trained over 40 participants from the health sector on methodology for translating knowledge into policy, including scientific evidence research, policy dialogues, and producing 6 policy briefs derived from the 11th Five-Year Plan strategic programs.
• World Health Organization (WHO)coreStrategic or Co-development Partner · 1 January 2026Collaboration on health security emergencies including joint functional exercises on health security emergencies and international public health emergency drills. WHO supports capacity building for the National Medical Emergency Team and emergency preparedness programs.
• Projects, Tenders, and Local Content Authority (PTLC)majorStrategic or Co-development PartnerCollaboration on the National System for Government Projects and Procurement Management (Takamul/تكامل). The ministry completed the business analysis phase and is preparing for implementation of the system for full automation of government procurement and projects cycle across health directorates.
• be'ah (Medical Waste Management Company)coreStrategic or Co-development PartnerPartnership for the Naqaa Initiative focused on enhancing efficiency and sustainability of waste management across healthcare institutions. be'ah, as the entity responsible for medical waste management, collaborates with the Ministry on six integrated pillars: chemical waste management, infectious/sharps waste management, standardized guidelines, capacity building, governance, and data monitoring.
• Health Endowment Foundation (Athar/أثر)coreStrategic or Co-development PartnerPartnership through the Zakat Beneficiaries Treatment Initiative, providing treatment for eligible zakat beneficiaries in private healthcare facilities. The initiative includes surgical procedures and diagnostic imaging services across all governorates.
• Royal Academy of ManagementmajorStrategic or Co-development PartnerThe Naqaa Initiative was developed as an outcome of One Government Team program workshops organized by the Royal Academy of Management, aimed at advancing national initiatives for sustainable impact.
• Be'ah CompanyminorImplementation/ SI/ Consulting PartnerThe health institutions system is directly integrated with Be'ah's platform for medical waste disposal contract verification and management.

Scale indicators4 records

Recent moves11 records

Expansion highlights5 records

Emerging players

• Saudi Food and Drug Authority (SFDA): Saudi Arabia's pharmaceutical and medical-device regulator aligns with MoH Oman's Drug Safety Center, which handles eCTD-based drug registration, pharmacovigilance, and medical-device oversight.
• National Health Insurance Authority (Oman): Oman's emerging national health insurance and payer function intersects with MoH Oman's provider-regulator mandate, particularly around private-sector engagement and Zakat Beneficiaries Treatment pathways.

Others

• WHO Regional Office for the Eastern Mediterranean: WHO EMRO partners with MoH Oman on health-security emergencies, evidence-informed policy-making, and capacity building, making it a directly interacting peer organisation rather than a competitor.

Direct peers

• Ministry of Health (Kuwait): Kuwait's MoH operates the country's public hospital network, regulates the private sector, and runs digital health services — structurally analogous to MoH Oman's combined delivery and regulatory mandate.
• Ministry of Health and Prevention (UAE): UAE's federal health authority regulates healthcare professionals and facilities and runs e-health portals comparable to MoH Oman's E-Health Portal, sharing the GCC regulatory and digital-service context.
• Ministry of Health (Bahrain): Bahrain's MoH runs public hospitals, regulates private health establishments, and provides licensing and e-health services comparable to Oman across a similar GCC population scale.
• Ministry of Public Health (Qatar): Qatar's national health authority regulates the health system, licenses professionals, and operates national health digital services, making it a closely comparable GCC health-policy and oversight body.
• Saudi Arabia Ministry of Health: The Saudi national health authority oversees healthcare delivery, regulation, and licensing across all Saudi governorates, mirroring MoH Oman's combined provider-regulator role with a comparable GCC public-health mandate.
• Egypt Ministry of Health and Population: Egypt's national health authority runs one of the MENA region's largest public hospital networks and regulates the private sector, comparable in regulatory scope and service scale to MoH Oman.

Regional players

• Department of Health Abu Dhabi: Abu Dhabi's health regulator licenses facilities and professionals and runs accreditation programmes, overlapping with MoH Oman's Directorate General of Private Health Establishments role on a regional basis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OmaniMOH
• Facebookfacebook.com/OmanHealth
• LinkedInlinkedin.com/company/ministry-of-health-oman

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ministry of Health Oman