Reliance Infosystems

What Reliance Infosystems does

Reliance Infosystems is a Nigeria-headquartered ICT services and digital transformation company founded in 2002, operating across multiple African markets including Nigeria, Uganda, Ghana, Botswana, and Ethiopia. The company delivers cloud migration, cybersecurity, managed IT services, business intelligence, and ERP/CRM implementations built almost exclusively on the Microsoft ecosystem (Azure, Microsoft 365, Dynamics 365 Business Central and Customer Engagement, Power Platform, Microsoft Sentinel, Entra, and Purview), supplemented by Sophos for network security. It also offers a portfolio of proprietary process automation products (including ASSENTORY, GREETY, HELP DESK, HUMAN 360, MEDIZEE, SAJENWA, and others) built on Power Platform and Microsoft Teams, as well as the Reliance Digital Workspace product built on SharePoint Online and Microsoft Viva.

The company operates a direct enterprise field sales motion with consultative "empathy-inspired" digital advisory sessions, targeting commercial enterprises, government organizations, and not-for-profit clients. Revenue streams span professional services (implementation, consulting, system integration), managed IT services (cloud management, cybersecurity monitoring, infrastructure support), and software solution resale (Microsoft and Sophos licensing). Pricing is quote-based with annual billing cadence; a Microsoft-co-delivered Technology for Non-profit Program offers grants and discounts to humanitarian organizations.

Reliance Infosystems holds ISO/IEC 27001:2022 certification (Version 1.1, May 2025), multiple Microsoft Partner of the Year awards including 2023 Business Transformation Provider of the Year for Nigeria, and Microsoft Advanced Specialization in Change and Adoption Management. The company employs 101-250 people and operates as a private limited company (Reliance Infosystems Limited) domiciled in Nigeria. No revenue, funding, or ownership data is publicly disclosed.

Name

Reliance Infosystems

Legal name

Reliance Infosystems Limited

Website

https://reliance.systems

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Reliance Infosystems is a Nigerian-headquartered Microsoft-focused ICT services company that delivers cloud migration, cybersecurity, managed IT, and Dynamics 365 implementations to enterprise, government, and not-for-profit clients across Africa.

Ownership category

akta.pro rank

Product category

Managed IT Services and Digital Transformation Consulting

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), IT Knowledge Management & Service Desk Platforms (HDAEALAH), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud migration services
• Digital transformation consulting
• Microsoft 365 implementation

Headquarters

HQ city

Lekki

HQ country

Nigeria

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Implementation, consulting, and system integration services for deploying Microsoft and Sophos solutions. Includes digital advisory, solutions assessments, and managed IT services.
2. Managed IT Services: Ongoing managed services including cloud management, cybersecurity monitoring, and infrastructure support.
3. Software Solutions: Sales and deployment of software solutions including Microsoft Dynamics 365, Azure services, and cybersecurity products.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Reliance Infosystems is a global ICT organization that provides digital transformation models, enterprise solutions, and managed services to commercial, government, and not-for-profit organizations. Core offerings include managed IT services, cybersecurity (XDR/SIEM, Sophos firewalls, Microsoft Defender suite), cloud migration and Azure services, Microsoft 365 Copilot enablement, Dynamics 365 ERP/CRM implementation, and a proprietary Digital Workspace built on SharePoint Online, supplemented by a suite of Power Platform-based business applications (ASSENTORY, GREETY, HELP DESK, HUMAN 360, MEDIZEE, SAJENWA, WEBER, YUMMIE ZONE, PETTY CASH, and others).

Product overview

Reliance Infosystems operates as a managed services provider and digital transformation consultancy offering a portfolio of services and proprietary products built primarily on Microsoft platforms. The core service offerings include Managed IT Services, Cybersecurity (encompassing threat protection with XDR/SIEM, data security, and multi-cloud security), Digital Advisory, Solutions Assessments, DevOps on Azure using GitHub, and M365 Copilot AI assistance. The company provides a proprietary Digital Workspace product built on Microsoft SharePoint Online as a centralized productivity hub. Enterprise solutions are delivered through Microsoft Dynamics 365 Business Central (ERP), Dynamics 365 Customer Engagement/CRM, and the Microsoft Power Platform for low-code application development. The Power Platform ecosystem includes proprietary solutions such as ASSENTORY (asset management), GREETY (visitor management), HELP DESK, HUMAN 360 (HR), MEDIZEE (healthcare), SAJENWA (inventory), WEBER (fleet), YUMMIE ZONE (food ordering), PETTY CASH, and various HR/productivity tools including CASH ADVANCE, EXPENSE CLAIM, LEAVE TRACKER, and PRODUCT CATALOGUE—all accessible via Microsoft Teams. The architecture combines Microsoft infrastructure with proprietary applications to deliver integrated business solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Reliance Digital Workspace: A robust digital platform for streamlining content management, automating processes, and facilitating seamless information access.
• NRS E-Invoicing

Products and services

• Managed IT Services Comprehensive IT infrastructure management including monitoring, maintenance, support, and optimization of business technology systems for enterprise and government clients.
• Cybersecurity Solutions Security solutions including threat protection with XDR and SIEM, data security, identity management, multi-cloud security, and modern security operations powered by Microsoft (Sentinel, Defender suite) and Sophos (XGS Firewall) technologies.
• Digital Advisory Strategic consulting services helping businesses leverage technology to improve operations, enhance customer experience, and achieve digital transformation goals.
• Solutions Assessments Technology evaluation and gap analysis services providing actionable recommendations for technology optimization and improvement.
• DevOps Offering on Azure Using GitHub Development operations services leveraging Azure cloud infrastructure and GitHub platforms for streamlined code management, CI/CD pipelines, and automated deployment.
• M365 Copilot Enablement AI-powered productivity assistant enablement within Microsoft 365 applications for automated content creation, data analysis, and workflow optimization for enterprise clients.
• NRS E-Invoicing Electronic invoicing solution enabling businesses to create, transmit, and manage invoices in compliance with regulatory requirements for streamlined financial operations.
• Reliance Digital Workspace Centralized productivity hub built on Microsoft SharePoint Online, converging business tools for unified access and simplified operations. Includes SharePoint Intranet Portal, process automation, and Microsoft Viva integration.
• Microsoft Dynamics 365 Business Central Implementation Cloud-based ERP deployment providing financial management, inventory management, payroll automation, procurement, and operational workflows for business process optimization.
• Microsoft Dynamics 365 Customer Service Implementation CRM solution for customer profiling, sales management, marketing automation, and data analytics enabling personalized customer experiences and improved service delivery.
• Microsoft Power Platform Solutions Low-code application development platform including Power Apps, Power Automate, and Power BI for building custom business applications, workflow automation, and data analytics.
• ASSENTORY Asset lifecycle management solution capturing automated maintenance, corrective maintenance, and inventory management.
• GREETY Digital visitor management system for tracking and monitoring premises activity through a configurable digital receptionist.
• HELP DESK Multi-channel employee complaint tracking system with proactive automations and customizable workflows for accelerated ticket resolution.
• HUMAN 360 HR self-service solution for employee requests, loan applications, pay slip generation, and appraisal performance management.
• MEDIZEE Patient-clinic interaction management system covering registration, appointment booking, diagnosis, and treatment workflows.
• SAJENWA Inventory control and sales management solution with security features to mitigate employee fraud.
• WEBER Carpooling solution for ride booking, joining, driver ratings, and fleet expense and license management.
• YUMMIE ZONE Food ordering platform aggregating multiple vendors offering diverse menu options.
• PETTY CASH Expense tracking and claim management solution for petty cash operations.
• MEMORANDUM Digital memorandum application for modern business communication and document management.
• CASH ADVANCE Employee cash request and retirement monitoring solution for proper accountability.
• EMPLOYEE LOOKUP Corporate messaging tool enabling team broadcasts and communications to large employee groups.
• INCENTIVES Incentive management solution for tracking and managing employee rewards and bonuses.
• HR ENGAGE Employee confirmation mechanism ensuring important messages are received and acknowledged.
• EXPENSE CLAIM Expense documentation and accounting solution ensuring proper expense tracking and compliance.
• LEAVE TRACKER Leave management solution for streamlined time-off request processing and approval workflows.
• PRODUCT CATALOGUE Centralized platform for updating and sharing comprehensive product and service information across the organization.
• INFORMATION MANAGEMENT SYSTEM Employee device usage monitoring and analysis solution providing up-to-date insights on technology utilization.
• Technology for Non-profit Program Collaborative program with Microsoft providing custom-built digital solutions, services, grants, and discounts to empower non-profits and humanitarian organizations with cloud technologies, including identification of core impact objectives and personalized cloud solution roadmaps.

Quantifiable outcome

• Bank of Uganda achieved 65% efficiency boost and 60% productivity boost
• +4 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability13 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner providing Azure cloud, Dynamics 365, Microsoft 365, M365 Copilot, Power Platform, Microsoft Sentinel, Microsoft Entra, and Microsoft Purview. Reliance Infosystems is a Microsoft partner with multiple awards and advanced specializations in business applications and change management.
• SophoscoreTechnology or IntegrationCybersecurity technology partner providing next-generation firewall solutions including XGS Firewall. Reliance deploys Sophos security solutions for threat protection, network security, and multi-cloud security implementations.
• Microsoft Non-profit ProgramflagshipStrategic or Co-development PartnerCollaborative program delivering custom-built digital solutions, services, grants, and discounts to non-profit and humanitarian organizations. Reliance Infosystems delivers the program in collaboration with Microsoft, identifying core impact objectives and designing personalized cloud solution roadmaps.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Business Connexion (BCX): South African IT services firm providing managed services, cloud, security, and digital workplace solutions. Comparable as an Africa-focused multi-country IT services provider with Microsoft ecosystem depth.
• Inlaks Computers: Nigerian IT infrastructure and services firm and longtime Microsoft partner offering enterprise solutions, managed services, and digital transformation across Africa. Directly comparable as a Lagos-based Microsoft Gold partner competing for similar enterprise and government clients.
• Datacentrix: South African managed services and digital infrastructure provider with strong Microsoft, security, and data center capabilities. Directly comparable as a regional Microsoft-aligned MSP serving enterprise/government.
• Wragby Business Solutions and Technologies: Nigerian Microsoft Gold partner providing cloud, security, Dynamics 365, and managed services to enterprise and government. Highly comparable as a Lagos-based Microsoft-focused SI/MSP with overlapping solution portfolio.

Broad incumbents

• Tata Consultancy Services (TCS Africa): Global IT services and consulting major with active African delivery operations across cloud, ERP, and digital transformation. Competes for large enterprise/government transformation mandates across the continent.
• NTT DATA (formerly Dimension Data): Global IT services giant with deep African roots (originally South African Dimension Data). Competes broadly in managed services, cloud, and security across the continent with a far larger portfolio and footprint.
• Accenture (Africa): Global consulting and technology services leader with established African practice delivering cloud, security, and digital transformation. Competes at the upper end of the same enterprise transformation deals Reliance targets.
• Altron: South African technology group offering IT services, managed solutions, and digital transformation across Africa. Comparable as a broad incumbent with managed services and enterprise solutions targeting similar regulated and enterprise clients.

Regional players

• Liquid Intelligent Technologies: Pan-African ICT group providing connectivity, cloud, and managed services across multiple African countries. Comparable as a multi-country African IT services player, though more network/telecom-led than Microsoft-centric.

Others

• Microsoft (Cloud Solution Provider channel): Primary technology vendor and ecosystem owner. While not a direct competitor, Microsoft's own direct-sales and CSP motions can disintermediate partners like Reliance on large enterprise deals — a structural counterparty rather than a peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RelianceInfoSys
• Facebookweb.facebook.com/relianceinfosystems
• LinkedInlinkedin.com/company/18395334/admin/dashboard
• Instagraminstagram.com/relianceinfosys

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliance Infosystems