Highland Hospital

What Highland Hospital does

Highland Hospital is a behavioral health treatment facility located in Charleston, West Virginia, operating continuously since 1955 as one of only a few non-state-operated psychiatric hospitals in the state. The facility delivers acute inpatient psychiatric care for adolescents (ages 8–17), adults, and seniors, along with a seven-day adult drug and alcohol detox program (Highland Recovery Center), partial hospitalization programs (PHP), intensive outpatient programs (IOP), and longer-term psychiatric residential treatment for youth. Care is delivered through a trauma-informed, evidence-based model led by multidisciplinary clinical teams with psychiatrist oversight, and the facility holds Joint Commission accreditation.

Revenue is generated through payer-specific negotiated rates for inpatient and outpatient behavioral health services, with the facility in-network with Medicare, Medicaid, BCBS, Aetna, TRICARE, and multiple state Medicaid programs. Patient access is supported by 24/7 confidential assessments, walk-in crisis admissions, and a provider and community referral network encompassing state-run facilities, first responders, caseworkers, community mental health organizations, and school systems. Pricing is transparent via a CMS-compliant machine-readable standard charges file and a consumer-facing shoppable services tool.

The hospital is privately held and operated by Summit BHC (Summit Behavioral Healthcare) under the legal entity Summit BHC West Virginia, LLC. A 2025 leadership change installed Patrick Burrows as CEO. The facility reported a 30-day readmission rate of 13.7% — one of the lowest in the nation compared with the 19.4% national benchmark — and is currently expanding capacity by 24 overflow beds and 42 acute beds with the stated goal of becoming the largest non-state behavioral health facility in West Virginia.

Name

Highland Hospital

Legal name

Highland Hospital

Website

https://highlandhosp.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

101–250 employees

Short description

Highland Hospital is a 70-year-old acute inpatient psychiatric facility in Charleston, WV, serving adolescents and adults with mental health, substance use, and crisis stabilization services. It is operated by Summit BHC and is expanding capacity to become the largest non-state behavioral health facility in West Virginia.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare / Psychiatric Hospital Services

NAICS

Psychiatric and Substance Abuse Hospitals (6222), Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Inpatient Psychiatric Hospitals (HLAFAHAH)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Inpatient psychiatric care
• Behavioral health services
• Substance abuse detox
• Mental health treatment
• Residential youth treatment

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Inpatient Behavioral Health Services: Revenue generated from acute inpatient psychiatric care for adolescents and adults, including crisis stabilization, mental health treatment, and substance use detox services. Billed primarily through payer-specific negotiated rates with various insurance providers.
2. Outpatient and Residential Treatment Services: Revenue from partial hospitalization programs (PHP), intensive outpatient programs (IOP), residential treatment for children/adolescents, and detox services. Payment received through insurance plans and managed care organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Highland Hospital provides acute inpatient psychiatric care, drug and alcohol detoxification, and residential treatment programs for children, adolescents, and adults experiencing behavioral health crises in Charleston, West Virginia. Services are delivered through trauma-informed, evidence-based clinical programs including specialized child/adolescent units, adult mental health programs, partial hospitalization (PHP), and intensive outpatient (IOP) levels of care. The facility operates 24/7 admissions and is one of only a few non-state-operated psychiatric hospitals in West Virginia, with payer-specific negotiated rates accepted across Medicare, Medicaid, and major commercial insurers.

Product overview

Highland Hospital is a behavioral health treatment facility offering a unified suite of inpatient psychiatric and substance use treatment services. The core portfolio includes an Acute Inpatient Psychiatric Program for adolescents, adults, and seniors, a Drug and Alcohol Detox Program (Highland Recovery Center), a Children & Adolescents Behavioral Health Program (ages 8-17), Adult Mental Health Programs, and Psychiatric Residential Treatment for Youth. These services are complemented by Assessment & Admissions, Patient Financing, Health Library resources, Professional & Provider Referrals, and a Shoppable Services pricing tool. All treatment is delivered through a trauma-informed, evidence-based approach with personalized care plans.

Differentiator

Problem solved

Functional benefit

Brands

• Highland Recovery Center: A residential treatment facility specializing in detox services for alcohol and drug addiction in adults, operated under Highland Hospital.

Products and services

• Acute Inpatient Psychiatric Program

Quantifiable outcome

• 30-day readmission rate of 13.7% vs national average of 19.4% for inpatient psychiatric facilities
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Summit BHC (Summit Behavioral Healthcare)coreOthersSummit BHC operates the highlandhosp.com website and provides various behavioral health services. The organization manages Highland Hospital as part of its behavioral healthcare network, operating hospitalization, inpatient treatment, detoxification programs, partial hospitalization programs, and intensive outpatient programs. Parent company with centralized privacy and compliance oversight.
• Partners In Health Network, Inc.minorStrategic or Co-development PartnerHealthcare provider network partnership shown as an accreditation/membership on Highland Hospital's website, indicating collaborative relationship for patient care coordination
• Behavioral Healthcare Providers Association, West VirginiaminorStrategic or Co-development PartnerState-level professional association membership indicating participation in West Virginia behavioral health provider community and adherence to industry standards
• State-run Behavioral Health Facilities in West VirginiacoreStrategic or Co-development PartnerStrong collaborative relationships with state-operated psychiatric facilities. Highland fills a unique niche as one of only a few non-state psychiatric hospitals, working with state facilities to provide comprehensive behavioral health services across the state's mental health system.
• Community Mental Health OrganizationscoreChannel Partner/ Reseller/ DistributorHighland Hospital partners with community, non-profit, first responder, and other mental health organizations. Through these partnerships, the hospital provides services specific to the needs of patients and the community.
• School SystemscoreGTM or Marketing PartnerOutreach initiative where Highland Hospital staff go into school systems to provide education and talk openly about mental health services, aiming to reduce stigma and increase awareness of available care.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mountainside Behavioral Health Hospital: Mountainside is an acute inpatient behavioral health hospital in Connecticut serving adolescents and adults with crisis stabilization, detox, and outpatient services. Direct, smaller-scale peer with a very similar service mix to Highland.
• River Park Hospital: River Park Hospital is an acute psychiatric hospital also serving the Charleston, WV area — directly comparable to Highland given overlapping market, similar service mix (inpatient, crisis stabilization), and a workforce that overlaps with Highland's CEO's prior tenure. Same geographic catchment and payer mix.
• Lindner Center of HOPE: Lindner Center of HOPE is an inpatient psychiatric and addiction treatment hospital in Ohio offering acute care, residential, and outpatient services. Direct peer with similar size, scope, and combined mental health/substance use model.
• Princeton House Behavioral Health: Princeton House is an inpatient psychiatric hospital and outpatient program in New Jersey offering acute crisis care and partial hospitalization. Directly comparable inpatient model with similar service structure to Highland.

Broad incumbents

• Acadia Healthcare: Acadia is the largest pure-play behavioral healthcare operator in the US, running ~250+ inpatient psychiatric facilities. Comparable business model to Highland (acute inpatient psych + residential) at vastly greater scale; serves as the leading public-market benchmark for specialty psychiatric hospital economics.
• Universal Health Services (UHS): UHS operates one of the largest networks of acute inpatient psychiatric and behavioral health specialty hospitals in the US through its Behavioral Health segment. Directly comparable operating model and revenue mix to Highland at national scale.
• HCA Healthcare: HCA operates the largest US hospital network with meaningful behavioral health service lines, including inpatient psychiatric care. A broad incumbent peer with overlapping inpatient psych capability but very different overall portfolio breadth.
• Sheppard Pratt: Sheppard Pratt is one of the largest private behavioral health systems in the US, providing inpatient, residential, and outpatient psychiatric services across the Mid-Atlantic. Comparable model and multi-level care continuum, though at far greater scale and in a different region.
• Pine Rest Christian Mental Health Services: Pine Rest is a large integrated behavioral health provider offering inpatient psychiatric, residential, and outpatient services primarily in Michigan. Comparable full-continuum operating model to Highland, at greater scale and in a different region.
• Mercy Behavioral Health (Pittsburgh): Mercy Behavioral Health operates an acute inpatient psychiatric hospital plus outpatient programs in Western Pennsylvania, representing a comparable regional non-profit / faith-affiliated system model that overlaps with Highland in service mix but operates at broader scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/highlandhospitalwv
• LinkedInlinkedin.com/company/highland-hospital-west-virginia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Highland Hospital