Shawnee Health Service

What Shawnee Health Service does

Shawnee Health Service and Development Corporation is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in Carterville, Illinois, operating a coordinated network of health and social service centers across 18 counties of southern Illinois. Founded in 1972 (per firmographic data), the organization delivers primary medical care, dental, behavioral health, OB/GYN, pediatrics, pharmacy, and 7-day walk-in same-day urgent care through five community health centers in Carbondale, Carterville, Marion, and Murphysboro, supplemented by school-based clinics (Marion Wellness, Terrier Care). Its Shawnee Alliance division provides social services for older adults, youth, and families — including care coordination, ombudsman programs, adult protective services, and the Healthy Families home-visiting program — across an 18-county service area.

The underlying technology layer is centered on Health Information Exchange interoperability, connecting to Commonwell, Carequality, LabCorp, MacroHelix, SureScripts, ICARE (state Vaccines for Children program), and Exact Sciences (ColoGuard), with athenahealth powering the patient portal and payment processing. The organization holds HRSA Health Center Cluster grant funding of $4,746,202 annually (17% of operational costs), FTCA-deemed malpractice status, Patient-Centered Medical Home designation, and Age-Friendly Health System recognition.

Revenue is derived from patient fees (insured, Medicaid, Medicare, self-pay on a sliding fee scale), state and local government sources (Illinois DHS, Illinois Department on Aging, Egyptian Area Agency on Aging), HRSA federal grants, foundation and hospital support, and individual tax-deductible contributions. Patients are not turned away for inability to pay. The go-to-market is sales-led through direct community access points, hospital and health-department referral partnerships (Memorial Hospital of Carbondale, local health departments, DCFS, Head Start), and a multilingual web presence (English, Spanish, Arabic, Chinese). Customer segments span uninsured/underinsured southern Illinois residents (primary), older adults 60+ and caregivers, first-time parents and young families, and K-12 students.

Name

Shawnee Health Service

Legal name

Shawnee Health Service and Development Corporation

Website

https://shawneehealth.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Shawnee Health Service is a non-profit Federally Qualified Health Center operating community health centers, dental, behavioral health, pharmacy, and social services across 18 counties of southern Illinois, serving uninsured, underinsured, and Medicaid populations regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (624120), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Dental care services
• Social services programs

Headquarters

HQ city

Carterville

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. HRSA Federal Grant Funding: Health Resources and Services Administration (HRSA) grant under 42 U.S.C. 254b providing $4,746,202 annually, representing 17% of total operational costs
2. Patient Fees: Payment for services from patients including those with insurance, Medicaid, Medicare, and self-pay patients on sliding fee scale
3. State and Local Government Funding: Funding from Illinois state and local government sources
4. Foundation and Hospital Support: Contributions and support from medical schools, foundations, and hospitals
5. Individual Tax-Deductible Contributions: Charitable contributions from individuals
6. Illinois Department of Human Services Grant: Grant funding for Healthy Families program ($285,332 for FY16)

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Shawnee Health Service operates a coordinated network of community health centers in southern Illinois delivering primary medical, dental, behavioral health, OB/GYN, and pharmacy care, plus walk-in same-day care. Through its Shawnee Alliance division, the organization also provides social services for older adults, youth, and families, including the Healthy Families home-visiting program for first-time parents, serving patients across 18 counties regardless of ability to pay via a sliding fee scale.

Product overview

Shawnee Health Service operates a comprehensive, coordinated network of health and social service centers serving southern Illinois residents. The organization provides a unified suite of healthcare services anchored by multi-location Community Health Centers (Shawnee Health Care) offering primary care, behavioral health, dental, OB/GYN, and pharmacy services. Same-day urgent care is available on a walk-in basis. The Shawnee Alliance division provides social services including older adult programs, youth and family support, care coordination, and ombudsman services. The Healthy Families program offers voluntary home visiting and parent education services. All services are provided regardless of ability to pay using a sliding fee scale, supported by HRSA funding as a Federally Qualified Health Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Shawnee Health Care (Community Health Centers) Multi-location community health centers providing primary medical care including family medicine, internal medicine, pediatrics, and behavioral health across Carbondale, Carterville, Marion, and Murphysboro locations for southern Illinois residents.
• Shawnee Health Care, Same Day Walk-in urgent care clinic offering same-day treatment for minor illnesses and injuries including cough, sore throat, fever, flu, rash, sprains, cuts, and allergies. Open 7 days a week with evening hours.
• Shawnee Alliance (Social Services) Social services division providing older adult programs, youth and family services, care coordination, ombudsman services, and adult protective services across 18 counties of Illinois.
• Healthy Families Program Voluntary free parent education and support program offering home visiting services to eligible first-time parents and some second-time parents, covering pregnancy, child development, parenting, school readiness, health, community resources, and doula services.
• Dental Services General dentistry and pediatric dentistry services available at Carbondale and Marion locations.
• OB/GYN Services Obstetrics and gynecology services provided by certified nurse-midwives, OB/GYN physicians, and women's health specialists.
• Behavioral Health Services Mental health and counseling services including individual therapy, psychiatric services, and substance abuse support delivered by licensed clinical social workers and counselors.
• Shawnee Health Care Pharmacy On-site pharmacy services providing prescription medications to patients, integrated with the clinic's HIE systems for electronic prescription management.
• School Health Centers Health services provided at school locations including Marion Wellness and Terrier Care school-based health centers, offering students convenient access to care.
• Application Assistance Insurance assistance services helping patients apply for and enroll in Medicare, Medicaid, and other insurance programs.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• Memorial Hospital of CarbondalecoreStrategic or Co-development PartnerPrimary referral hospital for Shawnee Healthy Families program with approximately 2,000 deliveries annually. Formal business associate agreement in place. 90%+ of program participants deliver at this facility.
• Local Health Departments (Jackson, Perry, Franklin, Williamson)majorStrategic or Co-development PartnerFormal working agreements with all three local health departments for referrals and coordinated services. Partners in serving the four-county region.
• SIUC Head StartmajorStrategic or Co-development PartnerCollaboration with Head Start program for early childhood services and family support coordination.
• DCFS (Department of Children and Family Services)majorStrategic or Co-development PartnerCollaboration for child welfare services and Healthy Families program coordination with child protective services.
• Healthy Families AmericacoreStrategic or Co-development PartnerNational accreditation body for home visiting programs. Shawnee Healthy Families holds nationally recognized accreditation and follows HFA Best Practice Standards.
• CenterstoneminorStrategic or Co-development PartnerLocal behavioral health provider collaboration for integrated care services.
• Women's CenterminorStrategic or Co-development PartnerCommunity partnership for services supporting women and families in the region.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Affinia Healthcare: St. Louis-area FQHC network offering primary care, dental, behavioral health, and pharmacy services on a sliding fee scale to underserved populations. Comparable as a multi-site FQHC with integrated service lines in a similar Midwestern urban-adjacent market.
• Erie Family Health Centers: Chicago-based FQHC operating multiple community health centers that deliver integrated primary medical, dental, and behavioral health care to underserved populations on a sliding fee scale—closely mirroring Shawnee Health's mission, funding model, and multi-site delivery structure.
• Friend Health: Chicago-based FQHC offering primary care, behavioral health, and supportive services on a sliding fee scale. Comparable as a community-anchored FQHC with similar patient population, integrated services, and HRSA funding model.
• Family Care Health Centers: St. Louis-based FQHC providing primary medical, dental, behavioral health, and OB/GYN services. Comparable multi-site FQHC model with similar patient demographics and integrated care delivery.
• Heartland Health Centers: Illinois-based FQHC providing primary medical, dental, and behavioral health care across multiple community health center locations. Directly comparable multi-site FQHC operating model serving diverse, primarily low-income patient populations.
• Esperanza Health Centers: Federally Qualified Health Center in Chicago providing primary care, dental, behavioral health, and prenatal services to a primarily Latino, low-income population. Directly comparable in terms of FQHC status, integrated services, multilingual access, and sliding fee scale.
• Howard Brown Health: Chicago-based FQHC offering integrated primary care, behavioral health, dental, and social services with a focus on LGBTQ+ and underserved populations. Comparable in service breadth, FQHC funding model, and community-health-center delivery structure.
• Near North Health: Chicago-based FQHC network providing primary medical, behavioral health, and social services to underserved communities. Comparable in FQHC status, multi-site operations, and focus on health equity and social determinants of health.

Broad incumbents

• Cook County Health: Large public health system serving Cook County, Illinois with hospitals, community health centers, and a broad ambulatory care network. Operates in a related safety-net space with overlapping primary care and behavioral health services, though at substantially greater scale and with hospital infrastructure Shawnee Health lacks.

Regional players

• Community Health Centers of Southeastern Iowa: Multi-site FQHC serving rural southeastern Iowa with primary care, dental, and behavioral health. Comparable as a rural FQHC network with a similar community-based service model, though operating in a different Midwestern geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/care_shawnee
• Facebookfacebook.com/shawneehealthservice
• LinkedInlinkedin.com/company/shawnee-health-service

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shawnee Health Service