MedScribe

What MedScribe does

MedScribe Information Systems, Inc. (DBA: Med-Scribe / MedScribe) is a privately held, family-owned medical documentation services company headquartered in Naples, Florida, with technical operations in Jacksonville, FL. Founded in 1992 by CEO John Langley, CPA, the company delivers outsourced medical transcription, back-end speech recognition editing, medical coding, EHR/EMR optimization, clinical abstracting, and forensic billing services to hospitals, health systems, clinics, and physician practices across the United States.

The technical platform centers on ChartNet Enterprise, a proprietary web-based workload management system that integrates voice capture, speech recognition, transcription and editing, real-time management consoles/dashboards, reporting libraries, and HL7 interfaces for EHR systems (notably EPIC) for ADT transfer and completed report upload. The core processing model routes physician dictation through back-end speech recognition engines and then to U.S.-based medical language specialists for editing, a design choice the company says avoids the 20%+ error rates associated with front-end physician self-editing. Services are delivered on a managed-services and professional-services basis with contact-based, custom-quoted pricing and multi-year contracts; the company has no public price list. A Speech Adoption Guarantee introduced in late 2017 caps billing at the midpoint between traditional transcription and editing rates, with discounts as adoption exceeds guaranteed minimums.

Go-to-market is direct enterprise field sales led by a VP of Sales, Marketing, and Talent Acquisition, supported by content marketing (blog, case studies), trade press, social media, and custom web demos. The company employs over 400 certified medical coders as full-time employees with nursing degrees and AHIMA CCS, CCS-P, and AAPC CPC/CPC-H credentials, alongside U.S.-based MTs and language specialists; the company explicitly does not use offshore labor. Named enterprise customers include Huntsville Hospital System (881 beds), University Health Care System (581-bed flagship plus McDuffie), and Parkway Medical Center / Decatur Morgan. The company is family-operated (CEO John Langley, VP Operations Bill Langley, VP HIM Services Lori Eytel Langley) and has remained independent with no disclosed external funding, M&A, or public offering.

Name

MedScribe

Legal name

Med-Scribe Information Systems, Inc.

Website

https://med-scribe.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

MedScribe is a privately held, family-owned U.S. medical documentation services company providing outsourced medical transcription, back-end speech recognition editing, medical coding, and EHR optimization to hospitals, health systems, clinics, and physician practices nationwide.

Ownership category

akta.pro rank

Product category

Medical Transcription Services

NAICS

Document Preparation Services (56141)

SIC

Services-Health Services (8000), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)

akta.pro secondary industries

Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), Transcription & Data Capture (Audio/Video to Text) (BPAAAKAI), Medical Coding, Billing & Clinical Documentation Support (BPAAAFAD), Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

Keywords

• Medical transcription services
• Medical coding services
• Healthcare documentation services
• Speech recognition editing
• EHR optimization services

Headquarters

HQ city

Naples

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Transcription Services: Outsourced medical transcription solutions including traditional off-line transcription and back-end speech recognition editing. Revenue generated from per-transcription or per-editing fees based on document volume and turnaround requirements. Services include document management, quality assurance, and EHR integration.
2. Medical Coding Services: Full range of medical coding services for health systems covering ED, IP, OP, Radiology, IR departments. Includes forensic coding for bill audits, NCCI edit resolution, and clinical appeals. Revenue generated from coding services fees based on department or volume.
3. Clinical Abstracting: Historical database creation services for EHR implementations. Nurses review previous electronic records or scanned images to complete patient history documentation in discrete, searchable EHR format.
4. Forensic Billing: Bill audit and denial management services to identify NCCI edits, modifier issues, medical necessity code requirements, and recover denied charges. Includes pre-bill review services.
5. EHR Optimization Services: EMR optimization with online hybrid remote support services to improve physician efficiency and workflow.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Med-Scribe delivers outsourced medical transcription solutions to a national client base of health systems, hospitals, clinics, and physician practices. The core offering combines back-end speech recognition technology with U.S.-based medical language specialists who handle transcription, editing, and quality assurance. Services are delivered through the proprietary ChartNet Enterprise web-based document management platform with HL7-based EHR integration.

Product overview

MedScribe is a medical documentation services company offering a comprehensive portfolio of healthcare documentation solutions. The core offering is Medical Transcription Solutions supported by the ChartNet Enterprise web-based platform. The portfolio includes Speech Recognition (back-end speech understanding), EHR/EMR Optimization, Medical Coding, Clinical Abstracting, and Forensic Billing services. The company also offers a Hybrid Documentation Solution combining offline transcription with online remote document completion. A mobile dictation app enables physician convenience. Services are delivered primarily to hospitals, health systems, clinics, and physician practices nationwide.

Differentiator

Problem solved

Functional benefit

Brands

• ChartNet Enterprise: A workload management solution that includes integrated voice capture and speech recognition, transcription and editing, web-based real-time management consoles and dashboards, and access to a comprehensive library of management reporting.
• Med-Scribe Compliance

Products and services

• Medical Transcription Solutions Core outsourced medical transcription service delivering clinical documentation for hospitals, clinics, and physician practices. Includes web-based document management platform with complete access to all aspects of the clinical documentation process.
• EHR/EMR Optimization Services designed to help healthcare providers optimize their EHR/EMR systems, encourage adoption among physicians and clinical staff, and drive meaningful use reimbursements.
• Speech Recognition Back-end speech understanding solution that combines speech recognition technology with U.S.-based medical language specialists for transcription and editing, enabling physicians to continue dictation workflows while improving documentation efficiency.
• Medical Coding Full range of medical coding services covering ED, IP, OP, Radiology, IR departments with clinically trained and certified staff. Includes 400+ full-time employee coders with four-year nursing degrees and multiple certifications including AHIMA CCS, CCS-P, and AAPC credentials.
• Clinical Abstracting Service for creating historical databases during EHR implementations such as Epic. Nurses review previous electronic records or scanned images and complete patient history documentation as discrete, searchable data in the new EHR system.
• Forensic Billing Bill audit and revenue recovery services addressing claims held up by NCCI edits, modifier needs, medical necessity requirements, duplicate charges, and denials. Includes pre-bill review services and post-denial recovery.
• ChartNet Enterprise Web-based workload management platform with integrated voice capture, speech recognition, transcription and editing, real-time management consoles and dashboards, and comprehensive management reporting. Supports interfaces with HIS/EMR/EHR systems via HL7.
• Mobile Dictation App Mobile application allowing doctors to dictate from their own iPhone, making dictation more convenient. Notes are sent to private files for review and signature before transferring to the EHR system.

Quantifiable outcome

• Savings of over $200K annually for hospital facilities by implementing back-end speech recognition model blended with U.S. labor
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature6 records

Partnerships

One partnership is on record.

• Edelberg & AssociatescoreStrategic or Co-development PartnerPartnership for coding services and revenue cycle services. Med-Scribe's healthcare documentation services are designed to work in conjunction with Edelberg & Associates' coding and revenue cycle expertise to benefit physician efficiency and improve workflow.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aquity Solutions: Aquity Solutions (formerly MxSecure) provides medical transcription, coding, and clinical documentation services to healthcare organizations. Direct peer in outsourced documentation with similar service portfolio, EHR integration focus, and health system customer base.
• Global Medical Transcription: Global Medical Transcription (gmt) provides outsourced medical transcription services to hospitals, clinics, and physician groups. Comparable service-led business model targeting similar healthcare documentation needs.
• Dolbey: Dolbey provides speech recognition and medical transcription solutions (Fusion Narrate and related products) for healthcare organizations. Comparable product offering combining speech recognition with transcription workflows, serving similar hospital and clinic customers.
• Acusis: Acusis is a medical transcription company offering outsourced clinical documentation services to hospitals and physician groups. Directly comparable business model, customer base, and service offering (transcription with both U.S.-based and offshore options), though Acusis uses a hybrid onshore/offshore labor model versus MedScribe's U.S.-only approach.
• iMedX: iMedX is a U.S.-based medical transcription and coding services company serving hospitals, clinics, and physician practices. Closely comparable to MedScribe across business model (outsourced documentation services), target customers, and product portfolio (transcription, coding, EHR integration).
• Superior Global Solutions: Superior Global Solutions offers medical transcription, coding, and HIM services with U.S.-based operations. Comparable outsourced documentation services model serving hospitals and physician practices.
• SmartMD: SmartMD provides medical transcription services, speech recognition editing, and EHR integration for healthcare providers. Direct peer in outsourced transcription with comparable workflow and integration approach.
• Amphion Medical Solutions: Amphion provides outsourced medical transcription and coding services to hospitals and health systems. Directly comparable services-led business model targeting similar enterprise healthcare customers.

Broad incumbents

• 3M Health Information Systems (MModal): 3M acquired MModal's clinical documentation business and offers enterprise-scale speech recognition, computer-assisted coding, and transcription services integrated with its broader HIM portfolio. Comparable transcription and coding offerings, but positioned as part of 3M's larger health information system suite.
• Nuance Communications (Microsoft): Now part of Microsoft, Nuance is the dominant provider of clinical speech recognition (Dragon Medical) and ambient documentation AI used by hospitals and physicians. Overlaps with MedScribe's transcription and speech recognition offerings, but operates at vastly larger scale as an EHR-embedded platform rather than a services-led model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/medscribemedicaltranscription
• LinkedInlinkedin.com/company/medscribe
• Xx.com/medscribefl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedScribe