247 Labs

What 247 Labs does

247 Labs is a Toronto-based custom software development and AI services firm that delivers end-to-end web, mobile, AI, cloud, and enterprise software solutions to mid-market and enterprise clients across North America. Founded in 2014 and operating under CEO Azwar Khalid, the firm employs 70+ software engineers and AI specialists across offices in Toronto (170 University Ave) and Richmond Hill, and holds ISO 9001:2015 and ISO/IEC 27001:2022 certifications that position it for regulated-industry work in healthcare, insurance, and government. Its client base of 700+ organizations includes marquee enterprise logos such as General Motors (OnStar), Rogers, Johnson & Johnson, Motorola, IBM, P&G, Loblaws, Royal Ottawa Hospital, Baycrest, the US Department of Energy, and the City of Oklahoma, with 1,500+ delivered projects and a 98% self-reported client satisfaction rate.

The firm's core technology portfolio combines professional services with a proprietary product layer. Services span AI/ML development, generative AI and LLM integration, predictive analytics, NLP-based chatbots (including multilingual capabilities), web and mobile application development, custom software and CRM/ERP builds, cybersecurity, ecommerce, design, and DevOps including cloud migration and Kubernetes orchestration. The proprietary product layer comprises the Advanced AI Suite launched in November 2025 (RFP AI for proposal automation, Rachel AI for customer service, and 247Employee AI for employee management) plus the PMO App for enterprise project management. The company maintains core partnerships with AWS, Google Cloud, and Microsoft for cloud and AI delivery.

247 Labs monetizes through three streams: project-based custom software development at minimum budgets of $15,000-$50,000+, dedicated-teams/staff-augmentation engagements, and managed DevOps/cloud services. Go-to-market is sales-led and enterprise-focused, driven by direct outreach, free consultations, review-platform credibility (Clutch 4.7, Google Business 4.8, The Manifest 4.7), case-study content, and word-of-mouth referrals, rather than paid advertising. The company is privately held with no disclosed institutional investors or funding rounds.

Name

247 Labs

Legal name

247 Labs Inc.

Website

https://247labs.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

247 Labs is a Toronto-based custom software development firm with 70+ engineers that builds AI-powered enterprise applications, web/mobile platforms, and offers staff augmentation to mid-market and enterprise clients across North America.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Enterprise Application Modernization (Monolith-to-Modules, Domain Modernization) (BPAEAFAG), Industry/Domain Analytics Solutions & Accelerators (BPAEAHAK)

Keywords

• Custom software development
• AI development services
• Mobile app development
• Web application development
• Digital transformation services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Project-based custom software development services including web development, mobile app development, AI development, custom software, design services, ecommerce development, cybersecurity services. Revenue generated through fixed-price projects and time-and-materials engagements.
2. Dedicated Teams / Staff Augmentation: Providing dedicated development teams and staff augmentation services to enterprise clients, integrating professionals into existing workflows on an ongoing basis.
3. DevOps Support Services: CI/CD implementation, cloud migration, Kubernetes and container services, providing ongoing operational support and infrastructure management.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

247 Labs is a Toronto-based custom software development and AI development firm that delivers end-to-end web, mobile, and enterprise software solutions for mid-market and enterprise clients. Its service portfolio spans AI development, custom software, web and mobile app development, cybersecurity, e-commerce, design, and DevOps support, complemented by a proprietary Advanced AI Suite (RFP AI, Rachel AI, 247Employee AI) and the PMO App. The firm also offers staff augmentation and nearshore/offshore dedicated team models.

Product overview

247 Labs is a Canadian software and AI development firm offering a portfolio of AI-powered products and professional services. Their product lineup includes the Advanced AI Suite (comprising RFP AI, Rachel AI, and 247Employee AI), plus the PMO App — all positioned as standalone tools for enterprise automation and project management. The company pairs these products with a comprehensive suite of professional services spanning web development, mobile app development, AI development, custom software development, cybersecurity, ecommerce development, design services, DevOps support (including CI/CD, cloud migration, and Kubernetes services), and dedicated team services (staff augmentation, nearshore and offshore development). The portfolio serves enterprises seeking end-to-end custom software development, AI-powered systems, and scalable web and mobile applications.

Differentiator

Problem solved

Functional benefit

Brands

• Rachel AI: AI-powered solution for customer service and operational efficiency.
• RFP AI
• 247Employee AI
• PMO App

Products and services

• RFP AI
• Rachel AI
• 247Employee AI
• PMO App
• Custom Software Development
• Web Development Services
• Mobile App Development Services
• AI Development Services
• Cybersecurity Services
• Ecommerce Development Services
• Design Services
• DevOps Support Services
• Dedicated Teams Services

Quantifiable outcome

• 30% reduction in data processing time for US Department of Energy
• +7 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• AWS (Amazon Web Services)coreTechnology or IntegrationAWS partner providing cloud infrastructure services. 247 Labs leverages AWS for cloud migration, deployment, and managed services for enterprise clients.
• Google CloudcoreTechnology or IntegrationGoogle Cloud partner offering cloud platform services. 247 Labs utilizes Google Cloud for application hosting, data analytics, and AI/ML integration solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing cloud and enterprise solutions. 247 Labs leverages Microsoft Azure and related technologies for enterprise client projects.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TekRevol: TekRevol is a Toronto/North American digital agency offering custom software, mobile app, and AI development for SMBs and enterprises — a direct regional peer of 247 Labs.
• Saggezza (Apexon): Saggezza (now part of Apexon) is a mid-sized custom software, data, and AI services firm serving North American enterprises — comparable in size and delivery model to 247 Labs.
• BairesDev: BairesDev delivers nearshore custom software development and staff augmentation from Latin America to North American enterprises — a direct competitor in the same mid-market/enterprise dev services category.
• Andela: Andela provides dedicated engineering teams and AI/data talent to enterprises, with nearshore and offshore delivery models very similar to 247 Labs' dedicated teams and nearshore services.
• Itransition: Itransition is a mid-sized custom software development and AI services company with enterprise customers, comparable to 247 Labs in delivery model and enterprise digital transformation focus.
• Toptal: Toptal is a global marketplace and talent network for elite freelance software developers, designers, and AI specialists, directly comparable to 247 Labs' staff augmentation and dedicated teams offering.

Broad incumbents

• Thoughtworks: Thoughtworks is a global technology consultancy offering custom software development, AI engineering, and digital transformation at much larger scale — comparable on capabilities and enterprise target customers.
• Infosys: Infosys is a large IT services firm with extensive AI, cloud, and application modernization offerings — competing with 247 Labs for enterprise digital transformation and AI development deals.
• Genpact: Genpact provides digital transformation, AI, and analytics services to enterprises, comparable in target customers and digital/AI engineering scope to 247 Labs.
• Cognizant: Cognizant is a global IT services and consulting giant that competes with 247 Labs in enterprise digital transformation, AI/ML engineering, and custom software development for large customers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/247labs
• LinkedInlinkedin.com/company/247-labs
• Instagraminstagram.com/247_labs

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 247 Labs