Ascentria Care Alliance

What Ascentria Care Alliance does

Ascentria Care Alliance is a Massachusetts-domiciled nonprofit human services organization (EIN 04-2496563, formerly Lutheran Social Services of New England) operating 60 service locations across five New England states — Massachusetts, New Hampshire, Connecticut, Maine, and Vermont. Under President and CEO Angela Bovill, the organization delivers an integrated portfolio across five service verticals: Refugee and Immigrant Services (including Services for New Americans, Immigration Legal Assistance, and Refugee and Immigrant Foster Care), Children and Family Services (adoption, intensive foster care, Young Parent Living, Therapeutic Family Connections, SNAP-Ed), Mental Health and Disability Services (Maine Mental Health Services, disability services, in-home care), Services for Older Adults (in-home care plus seven owned/operated senior living and rehabilitation facilities), and Social Enterprise Programs (Good News Garage donated-vehicle program, Language Bank interpretation/translation services, and PeopleFirst Pathways workforce development).

The underlying delivery model is human-centered case management rather than a software platform; the principal technology artifact is a multilingual website supporting 14 languages (English, Arabic, Bengali, Chinese, French, Hindi, Nepali, Portuguese, Russian, Spanish, Ukrainian, Vietnamese, plus additional locales) to widen access for refugee and immigrant populations. Specialized legal expertise covers asylum, T-visas, U-visas, VAWA petitions, SIJ status, DACA, employment authorization, and citizenship preparation.

Revenue mechanics blend individual and organizational donations, government grants from the Office of Refugee Resettlement (ORR) routed through affiliate partners Global Refuge (formerly LIRS) in Massachusetts and Church World Service in New Hampshire, federal pass-through dollars from state refugee offices, a Victims of Crime Act (VOCA) grant administered by the Massachusetts Office for Victim Assistance, and earned revenue from social enterprises (Language Bank interpretation fees, Good News Garage vehicle program, PeopleFirst Pathways employer services). Direct services are provided free or at low cost based on need; pricing is not commercially tiered. Distribution is community-led through direct service delivery, partner referrals, and volunteer networks across the New England footprint.

Name

Ascentria Care Alliance

Legal name

Ascentria Care Alliance

Website

https://ascentria.org

Company type

Private

Founded year

1872

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ascentria Care Alliance is a New England nonprofit operating 60 locations that delivers refugee resettlement, immigration legal services, foster care, mental health, disability, and senior living services to vulnerable populations across five states, supplemented by social enterprises in transportation, interpretation, and workforce development.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Emergency and Other Relief Services (624230), Community Housing Services (62422), Vocational Rehabilitation Services (62431), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Resettlement, Relocation & Repatriation Support (BPADAHAD), Refugee & Migrant Integration Enterprises (Livelihoods, Services) (BPAGALAN), Refugee, Migration & Displacement Support (BPAGABAH)

Keywords

• Social services nonprofit
• Refugee resettlement services
• Immigration legal assistance
• Senior living services
• Workforce development programs

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Donations: Individual and organizational donations support the organization's mission to help individuals and families become self-sufficient and confident in meeting life's challenges.
2. Government Grants: Funding from government sources including the Office of Refugee Resettlement (ORR) and federal dollars through state offices for refugee resettlement programs.
3. Social Enterprise Programs: Revenue-generating programs including Good News Garage (donated cars), Language Bank (interpretation/translation services), and PeopleFirst Pathways workforce development program.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Ascentria Care Alliance is a nonprofit human services organization operating 60 locations across New England that delivers refugee and immigrant resettlement, free and low-cost immigration legal services, child welfare and foster care, mental health and disability services, senior living and rehabilitation, and social enterprise programs including donated vehicles, interpretation/translation services, and workforce development. The organization is affiliated with Global Refuge and Church World Service and follows standards of the Office of Refugee Resettlement (ORR).

Product overview

Ascentria Care Alliance is a nonprofit human services organization operating 60 locations throughout New England that offers an integrated portfolio of social service programs rather than a unified technology product. The core service areas include Refugee and Immigrant Services (featuring Services for New Americans, Immigration Legal Assistance, and Refugee and Immigrant Foster Care), Children and Family Services (adoption, foster care, young parent programs), Mental Health and Disability Services, and Services for Older Adults. The organization also operates three social enterprise programs—Good News Garage (transportation assistance through vehicle donation), Language Bank (interpretation and translation services), and PeopleFirst Pathways (workforce development)—that function as both community programs and revenue-generating enterprises supporting the mission.

Differentiator

Problem solved

Functional benefit

Brands

• Services for New Americans: Refugee and immigrant resettlement program providing housing support, cultural orientation, employment assistance, healthcare enrollment, and education services
• Immigration Legal Assistance Program
• Young Parent Living
• Therapeutic Family Connections
• In-Home Care
• Good News Garage
• Language Bank
• PeopleFirst Pathways

Products and services

• Services for New Americans Assists refugees, asylum seekers, and immigrants in Central and Western Massachusetts and Southern New Hampshire with housing support, cultural orientation, employment assistance, healthcare enrollment, and education services. Delivered through affiliations with Global Refuge (MA) and Church World Service (NH).
• Immigration Legal Assistance Provides free and low-cost immigration legal services to immigrants in New England, including asylum applications, T-visas, U-visas, VAWA petitions, SIJ status, DACA, employment authorization, and citizenship preparation. Program partially supported by a VOCA grant from the Massachusetts Office for Victim Assistance.
• Refugee and Immigrant Foster Care Foster care services specifically designed for refugee and immigrant youth and families.
• Children and Family Services Comprehensive children and family services including adoption, intensive foster care, young parent living programs, therapeutic family connections, and Supplemental Nutrition Assistance Program Education (SNAP-Ed).
• Mental Health and Disability Services Mental health services in Maine, disability services, and in-home care support for individuals across New England.
• Services for Older Adults Senior living and rehabilitation services operating through multiple wholly-owned facilities including Goddard and Hall Senior Living, Luther Ridge, Lutheran Home of Southbury, Lutheran Rehabilitation and Skilled Care Center, Laurel Ridge Rehabilitation, Presentation Rehabilitation, and Quaboag Rehabilitation.
• Good News Garage Social enterprise program that provides donated vehicles to individuals and families in need, offering transportation assistance as a revenue-generating program supporting the Ascentria mission.
• Language Bank Interpretation and translation services in multiple languages including Pashto, Dari, Ukrainian, and Haitian Creole, operating as a revenue-generating social enterprise serving New England for 20 years.
• PeopleFirst Pathways Workforce development program providing career counseling, job readiness training, employment placement, and vocational training to help immigrants and refugees achieve employment goals.

Quantifiable outcome

• Haitian family resettlement since day one of Ascentria's involvement in Haitian resettlement
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Global RefugecoreStrategic or Co-development PartnerAscentria Services for New Americans is affiliated with Global Refuge (formerly known as LIRS) for refugee resettlement services in Massachusetts. As part of Global Refuge and the Office of Refugee Resettlement (ORR), Ascentria follows their standards of best practice.
• Church World ServicecoreStrategic or Co-development PartnerAscentria Services for New Americans is affiliated with Church World Service for refugee resettlement services in New Hampshire. Partnership supports the referral and resettlement of refugees in Southern New Hampshire.
• Welcoming Economies Global NetworkminorStrategic or Co-development PartnerAscentria participates in the Welcoming Economies Global Network which supports workforce development and local economic development through refugee and immigrant participation in local economies.
• Massachusetts Office for Victim AssistanceminorStrategic or Co-development PartnerImmigration Legal Assistance Program partially supported by Massachusetts Office for Victim Assistance through a Victims of Crime Act of 1984 (VOCA) grant from the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Church World Service: National refugee resettlement agency already partnered with Ascentria in New Hampshire. Direct peer on refugee resettlement, immigration services, and humanitarian aid, with overlapping funder relationships and federal ORR contracts.
• Bethany Christian Services: Faith-based nonprofit providing refugee resettlement, foster care, adoption, and family services. Comparable to Ascentria on the integrated refugee-plus-child-welfare service model and faith-affiliated identity.
• International Rescue Committee (IRC): Major national refugee resettlement and humanitarian aid organization with active programs across multiple U.S. states including New England. Directly comparable on refugee resettlement, immigration legal services, and social enterprise workforce integration.
• Jewish Family Service of North America (JFS): Faith-affiliated network providing refugee resettlement, immigration legal aid, mental health, senior services, and family support. Direct peer across nearly all of Ascentria's five service verticals.
• HIAS: Jewish-founded refugee resettlement and immigration legal services agency with national footprint. Direct peer in refugee resettlement scope and immigration legal capability, with similar reliance on federal ORR funding.
• Catholic Charities USA: Faith-based national network operating refugee resettlement, immigration legal, family services, and senior care programs. Direct peer across virtually every Ascentria service line, with comparable faith-affiliated operating model.

Emerging players

• EMPath (Economic Mobility Pathways): Nonprofit serving low-income families and newcomers with workforce development, financial coaching, and family stability programs. Comparable to Ascentria's PeopleFirst Pathways and Children & Family Services lines.
• Upwardly Global: Nonprofit focused on workforce integration for skilled immigrants and refugees. Comparable to Ascentria's PeopleFirst Pathways program on immigrant workforce development, but narrower in scope.

Broad incumbents

• Lutheran Services in America: Network of 300+ Lutheran-affiliated human services organizations. Ascentria (formerly Lutheran Social Services of New England) sits within this network. Comparable on faith-affiliated operating model and senior care/family services portfolio, but at a much broader umbrella scale.

Regional players

• Massachusetts Immigrant and Refugee Assistance Coalition (MIRA): Massachusetts-based coalition advancing immigrant and refugee integration through advocacy, training, and direct service. Comparable focus area and overlapping geography with Ascentria's MA footprint, though more advocacy-oriented.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Ascentria
• Facebookfacebook.com/ascentriacare
• Instagraminstagram.com/ascentriacarealliance
• Xx.com/ascentria
• LinkedInlinkedin.com/company/638516

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascentria Care Alliance