What REDCOM Laboratories does

REDCOM Laboratories, Inc. is a privately held, woman-owned small business founded in 1978 and headquartered in Victor, New York. The company develops advanced command-and-control (C2) communications solutions centered on its Sigma software platform, which unifies voice, video, chat, push-to-talk, and radio interoperability across IP, RF, and tactical networks. The product ecosystem includes Sigma C2 Software (core platform), Sigma C2 Console (monitoring and control), Sigma Client (voice and PTT app for desktop, mobile, and ATAK), the Sigma XRI family of radio interoperability gateways, the Sigma SVG-1200 Type 1 Secure Voice Gateway, and REDCOM STRIKE, a ruggedized tactical kit built on a Getac X600 Pro laptop. REDCOM serves all U.S. military services — Army, Navy, Air Force, Marines, and USSOCOM — as well as federal agencies, public safety organizations, and defense prime contractors and integrators including General Dynamics, Curtiss-Wright/PacStar, L3Harris, Boeing, Raytheon, Leidos, MITRE, Anduril, and Jacobs.

REDCOM generates revenue through hardware sales of its purpose-built Sigma appliances and integrated kits, software licenses for the Sigma C2 platform paired with annual Support Plans (priced as a percentage of total license fees), and professional services including extended warranties, training, and on-site technical assistance. The company distributes primarily through direct enterprise sales to U.S. DoD and federal customers — procured via GSA Multiple Award Schedule contract 47QTCA24D002N — supplemented by integration and channel partnerships with Curtiss-Wright Defense Solutions, General Dynamics Mission Systems, and SOFWERX. Products are deployed in more than 50 countries across six continents, with more than 500 secure circuits delivered to DoD and federal customers.

REDCOM operates from a single AS9100D- and ISO 9001:2015-certified manufacturing facility in Victor, NY, where it designs, engineers, manufactures, and supports all of its products. Its solutions are ITAR-registered, TAA-compliant, JITC-tested, and listed on the DoDIN Approved Products List, making them eligible for DoD procurement in contested, Denied/Degraded/Intermittent/Limited (DDIL), and coalition environments. Differentiated technical capabilities include Auto-PACE automatic transport fallback across IP, SATCOM, 4G/5G, MANET, RF, and analog paths; session integrity preservation through power loss; and standards-based open architecture that allows integration with any radio make, model, waveform, or encryption without requiring rip-and-replace of legacy assets.

Name

REDCOM Laboratories

Legal name

REDCOM Laboratories, Inc.

Website

https://redcom.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

REDCOM Laboratories is a privately held defense technology company that develops Sigma, a software-defined command-and-control communications platform unifying radio, IP, and tactical networks for U.S. military, federal agencies, and public safety customers across more than 50 countries.

Ownership category

akta.pro rank

Product category

Tactical / Military Communications

NAICS

Other Communications Equipment Manufacturing (334290), Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (33422)

SIC

Communications Equipment, Nec (3669)

akta.pro primary industry

C4ISR Systems & Tactical Data Links (IMABAGAE)

akta.pro secondary industry

Defense Communications (Secure Radios, SATCOM Terminals, Crypto) (IMABAGAG)

Keywords

• Tactical communications
• Command and control
• Radio interoperability
• Secure voice gateway
• Military communications software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Products: REDCOM sells purpose-built hardware platforms including the Sigma SVG-1200 Secure Voice Gateway, Sigma XRI family (XRI-400, XRI-M4R, XRI-PCIe), and REDCOM STRIKE tactical kit. Hardware is sold as COTS (Commercial Off-The-Shelf) products with standard commercial configuration.
2. Software Licenses and Subscriptions: Sigma C2 Software is sold with an annual Support Plan that includes free software upgrades and patches for the life of the agreement, 24/7 technical support, and extended hardware warranty. Support Plan pricing is based on a percentage of total license fees, billed annually. Lapsed plans reinstated at 150% of standard rate.
3. Support and Maintenance Services: REDCOM offers technical support including a Help Line during business hours and emergency after-hours support. Support options include Limited and Extended Warranty Programs, Software Maintenance and Support Program, and Sigma Support Plan. On-site technical assistance available on a time, expense, and material basis. Standard warranty is 12 months; Extended Warranty available for up to five years. XRI-M4R and XRI-PCIe carry a 5-year warranty.
4. Product Training: REDCOM provides product training services. The Support Plan includes one REDCOM Product Training session (for Sigma SVG-1200 only) during the term. Additional training available through professional services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

REDCOM Laboratories designs, engineers, manufactures, and supports the Sigma family of command-and-control (C2) communications products used by U.S. military, federal agencies, defense integrators, and public safety organizations. Core offerings include the Sigma C2 software platform (voice, video, chat, PTT across IP/RF/radio), the Sigma XRI family of radio interoperability gateways, the Sigma SVG-1200 Type 1 Secure Voice Gateway, the Sigma C2 Console, the Sigma Client for desktop/mobile/ATAK, and the REDCOM STRIKE ruggedized tactical communications kit. Products are sold as COTS hardware/software via GSA Schedule and channel partners, accompanied by an annual Product Support Plan.

Product overview

REDCOM Laboratories offers the Sigma family of command-and-control communications products, centered on Sigma C2 Software as the core platform. The Sigma ecosystem integrates multiple modules: Sigma Client provides voice/PTT for desktop, mobile, and ATAK; Sigma C2 Console offers single-pane monitoring and control; the Sigma XRI Family (including XRI-400 and XRI-PCIe) delivers radio interoperability for bridging analog and IP radio nets; and Sigma SVG-1200 provides Type 1 Secure Voice Gateway for ACC-compliant secure conferencing. REDCOM STRIKE packages the Sigma software on ruggedized Getac hardware as a portable expeditionary kit. The company also offers annual Product Support Plans covering software maintenance and extended warranties.

Differentiator

Problem solved

Functional benefit

Brands

• Sigma: Core C2 software platform with voice, video, and chat capabilities.
• Sigma Client
• Sigma XRI
• STRIKE
• SVG-1200
• ClusterNet
• CommandSet
• SLICE
• TeleTraffic Generator

Products and services

• Sigma C2 Software Core command-and-control software platform providing unified voice, video, and chat communications across IP, RF, radio, and push-to-talk networks for U.S. military, federal agencies, and public safety customers.
• Sigma C2 Console Monitor and control interface for tactical communications, providing single-pane-of-glass visibility and real-time control for operators to monitor, patch, and control all Sigma endpoints.
• REDCOM STRIKE Sigma Tactical Radio Interoperability Kit for the Edge — low-SWaP ruggedized communications kit built on Getac X600 Pro laptop running REDCOM Sigma with built-in 4-port radio gateway, 5G modem, hot-swappable batteries, integrated ZKX Helix Zero Trust security, MIL-STD 461G and MIL-STD 810H certified at ~18 lbs.
• Sigma Client Voice and PTT application for desktop (Windows), mobile, and Android Team Awareness Kit (ATAK) devices, bringing voice, video, chat, and push-to-talk capabilities to end-user devices over the Sigma C2 platform.
• Sigma XRI Family Family of C2 platforms with radio interoperability that bridge analog and IP-connected radios across vendor makes, models, waveforms, and encryption; supports push-to-talk, crossbanding, and transcoding; available in multiple form factors including PCIe cards, portable units, and rack-mounted systems.
• Sigma XRI-400 Robust C2 radio interoperability hardware platform with four analog radio ports plus unlimited IP radio connections; designed to be carried in a rucksack or vehicle-mounted, connecting disparate radio nets in minutes.
• Sigma XRI-PCIe PCIe radio gateway card with four built-in analog ports for donor radios; agnostic to radio make, model, encryption, and waveform; can expand a STRIKE platform to 8 analog radio ports when installed as a second card; backed by a 5-year warranty.
• Sigma SVG-1200 Type 1 Secure Voice Gateway hardware platform enabling ACC-compliant multi-party conferencing between red (secure) and black (non-secure) networks; features 12 ports for connecting General Dynamics Sectéra vIPer encryptors with NSA-certified Type 1 encryption and SCIP interoperability.

Quantifiable outcome

• Products installed in more than 50 countries across six continents
• +5 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Curtiss-Wright Defense Solutions (PacStar)coreTechnology or Integration · 9 May 2023REDCOM announced a new Sigma XRI module for PacStar systems — the PacStar 421 module — which integrates REDCOM Sigma XRI technology with radio gateway services for modern and legacy radios. The module enables tactical users to bridge VoIP and RoIP radio systems. It also includes REDCOM's Sigma C2 Console app for monitoring and controlling endpoints. This is the first joint development product between the two companies, combining PacStar's modular tactical communications ecosystem with REDCOM's C2 technology.
• General Dynamics Mission SystemscoreStrategic or Co-development Partner · 1 May 2023REDCOM worked closely with General Dynamics Mission Systems to develop a collaborative Secure Voice Gateway solution enabling Type 1 voice communication between red (secure) and black (non-secure) networks. The solution incorporates General Dynamics Sectéra vIPer devices as red/black encryptors while REDCOM handles call control, gateway functions, and conferencing. This partnership has delivered over 500 secure circuits to DoD and federal customers.
• SOFWERXminorStrategic or Co-development PartnerREDCOM is SOFWERX Ready — available for SOFWERX rapid prototyping and non-FAR agreements, enabling faster engagement with special operations forces for prototyping and evaluation.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Silvus Technologies: Silvus Technologies builds mesh/MANET radios (StreamCaster) widely adopted by SOF and tactical users — a rapidly growing commercial wireless approach that competes directly with REDCOM's radio interoperability gateway value proposition on certain programs.
• Persistent Systems: Persistent Systems' MPU5 and Wave Relay products provide tactical wireless mesh networking deployed across DoD and federal customers. They overlap REDCOM's STRIKE and XRI categories as alternative solutions for expeditionary/tactical edge C2 communications.
• Anduril Industries: Anduril is listed as a REDCOM customer/ecosystem member and is building Lattice and tactical edge software/hardware offerings that increasingly compete in the contested C2 communications space. As Anduril scales its own communications products, it could both partner with and substitute for REDCOM on next-generation programs.

Broad incumbents

• Leonardo DRS: Leonardo DRS builds tactical communications and integrated mission systems for the U.S. military, with overlapping offerings in tactical networking and command-and-control hardware that parallel REDCOM's product families.
• Thales Defense & Security: Thales provides tactical radios, encryption, and defense communications globally. It competes with REDCOM for tactical C2 and secure voice gateway programs, particularly in coalition/partner-nation deployments, while operating at much larger scale across aerospace and defense.
• BAE Systems Electronic Systems: BAE Systems supplies tactical communications, EW, and secure networking to DoD. While broader than REDCOM's focused C2 platform, BAE is a potential competitor on secure comms, encryption, and DoD tactical communications programs where REDCOM bids.
• L3Harris Technologies: L3Harris is a major defense prime with a broad tactical communications portfolio (radios, waveforms, encryption). REDCOM's Sigma interoperates with L3Harris radios and L3Harris is listed as a REDCOM partner/customer; both compete for tactical C2 dollars but L3Harris operates at vastly larger scale across many more defense segments.

Direct peers

• General Dynamics Mission Systems: General Dynamics Mission Systems is REDCOM's joint development partner on the Secure Voice Gateway (Sectéra vIPer + Sigma SVG-1200) and a customer/ecosystem member. GDMS also builds secure communications, encryption, and tactical networking products that overlap REDCOM's C2 interoperability and secure voice gateway category.
• Motorola Solutions: Motorola Solutions is the dominant supplier of land mobile radio and push-to-talk systems for U.S. public safety and federal agencies — a segment REDCOM also serves with radio interoperability (XRI). Their ASTRO and PTT-over-cellular offerings overlap REDCOM's public safety and federal secure comms focus.
• Curtiss-Wright Defense Solutions (PacStar): Curtiss-Wright's PacStar tactical communications products (including the PacStar 421 module integrating REDCOM Sigma XRI) compete and co-sell with REDCOM in tactical edge networking for expeditionary forces. Their modular tactical comms hardware directly shares the same program offices and use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/redcomlabs
• YouTubeyoutube.com/channel/UCv41cggjthV4hTd9WkQZmeg
• Facebookfacebook.com/redcomlabs
• LinkedInlinkedin.com/company/redcom-laboratories-inc-
• Instagraminstagram.com/redcomlabs

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REDCOM Laboratories