Crystal Run Health
Crystal Run Healthcare is a multi-specialty physician practice founded in 1996, acquired by Optum, serving patients across the Hudson Valley region of New York through 11 office locations and 4 urgent care sites spanning 35+ specialties.
- Company typePrivate
- Founded1996
- HeadquartersMiddletown, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Crystal Run Health firmographics
Firmographics- Name
- Crystal Run Health
- Legal name
- Crystal Run Ambulatory Surgical Center of Middletown, LLC and Crystal Run Healthcare Physicians, LLP
- Website
- https://crystalrunhealthcare.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Crystal Run Healthcare is a multi-specialty physician practice founded in 1996, acquired by Optum, serving patients across the Hudson Valley region of New York through 11 office locations and 4 urgent care sites spanning 35+ specialties.
- Ownership category
- akta.pro rank
Crystal Run Health industry classification
Industry- Product category
- Multi-Specialty Healthcare Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211), Offices of Physicians (62111), Diagnostic Imaging Centers (621512)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Retail & Walk-In Primary Care Clinics (HLAFAGAC)
- akta.pro secondary industries
- Ophthalmology Surgery Centers (HLAFAIAF), Physical Medicine & Rehabilitation (PM&R) / Non-Operative Musculoskeletal (HLAKALAL), Plastics / Cosmetic & Dermatologic Surgery Centers (HLAFAIAK)
Keywords
Where Crystal Run Health is headquartered
LocationHeadquarters
- HQ city
- Middletown
- HQ country
- United States
- HQ region
- North America
Offices12 records
Markets served
Crystal Run Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Patient Care Services: Crystal Run Healthcare operates as a physician-owned and led multi-specialty practice providing comprehensive healthcare services including primary care, specialty care, urgent care, and surgical services. Revenue is generated through patient visits, procedures, and treatments billed to insurance providers and patients.
- Telehealth/Virtual Care Services: Extended hours, virtual appointments, and appointments online for patient convenience.
- Urgent Care Services: Walk-in urgent care services at 4 locations, open 7 days a week with labs and imaging.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per visit | Insurance-based care |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
Crystal Run Health product offering
Product offeringCore offering
Crystal Run Healthcare is a multi-specialty physician practice delivering coordinated primary, specialty, urgent, and surgical care across more than 40 specialties and subspecialties at 11 office locations and 4 urgent care sites in the Hudson Valley region of New York. Its offerings span adult and pediatric primary care, cardiology, gastroenterology, oncology, orthopedics, OB/GYN, maternal-fetal medicine, breast surgery, robotic-assisted surgery, an AAAHC-accredited ambulatory surgery center, telehealth, and remote patient monitoring, with Epic's MyChart portal enabling digital scheduling, refills, and provider communication.
Product overview
Crystal Run Healthcare operates as a multi-specialty physician practice organized around a core clinical platform supplemented by specialized modules and services. The core offering is the multi-specialty practice spanning 40+ specialties (primary care, surgery, oncology, radiology, etc.) at 12+ locations across the Hudson Valley. Adjacent service modules include the Crystal Run Ambulatory Surgical Center (CRASC) for outpatient surgery, Telehealth/virtual appointments for remote care delivery, MyChart by Epic patient portal for digital engagement, Remote Patient Monitoring for between-visit care, and Optum Radiology for advanced diagnostic imaging. Specialized care modules include a Comprehensive Breast Care Center, Genetic Counseling, Robotic-Assisted Surgery (da Vinci), Women's Imaging Services, and Bloodless Medicine and Surgery. The practice is physician-owned and led, with Optum providing non-clinical administrative services. Crystal Run also publishes health education content through its Crystal Run Connect blog and video channels.
Differentiator
Problem solved
Functional benefit
Products and services
- Crystal Run Healthcare Multi-Specialty Physician Practice
Quantifiable outcome
- 111 physicians recognized as Castle Connolly Top Doctors in 2024
- +4 more outcomes
Companies that use Crystal Run Health
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles4 records
Crystal Run Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature6 records
Crystal Run Health partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Optum (UnitedHealth Group)coreUnitedHealth Group's Optum completed the acquisition of Crystal Run Healthcare. Optum, through its owned management organizations, provides non-clinical administrative services to support Crystal Run Healthcare Physicians LLP. Crystal Run Healthcare Physicians LLP maintains physician ownership and complete authority for all medical decision-making and patient care through its physicians and other licensed professionals. Neither Optum nor its management companies determine or set the methods, standards, or conduct of the practice of medicine or health care provided.
- Epic Systems (MyChart)coreCrystal Run Healthcare uses Epic's MyChart patient portal for scheduling appointments, prescription refills, test results viewing, bill payment, and provider communication. The practice transitioned to MyChart by Epic as of March 1, 2025.
- Optum Partner ServicescoreCrystal Run Healthcare has implemented the Optum Partner Services Compliance Program and Code of Conduct, which is designed to prevent, detect, and correct non-compliance with applicable laws, regulations and other standards and expectations.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Crystal Run Health competitors and assessment
Company assessmentDirect peers
- Atrius Health: Atrius Health is an Optum-affiliated multi-specialty physician group in Massachusetts. It is comparable to Crystal Run in its multi-specialty, physician-led, Optum-integrated model serving a regional population.
- ProHealth Physicians: ProHealth Physicians is an Optum-owned multi-specialty group in Connecticut, providing primary and specialty care. Its Optum-backed multi-specialty model and physician-led structure closely parallel Crystal Run.
- HealthCare Partners (Optum): HealthCare Partners is a large Optum-owned multi-specialty and primary care group in Southern California. It is a direct peer in the Optum portfolio of physician-led multi-specialty practices.
- CareMount Medical: CareMount Medical is an Optum-owned multi-specialty physician practice operating in the Hudson Valley and greater New York region. Like Crystal Run, it offers primary and specialty care with a large physician base and integrated model, making it the closest direct peer.
- Summit Health: Summit Health is a large multi-specialty physician practice in NY/NJ/OR, also acquired by Optum. It competes directly with Crystal Run in the multi-specialty outpatient space and shares the Optum operating model.
- Westmed Medical Group: Westmed Medical Group is a multi-specialty physician practice in Westchester County, NY, and Connecticut. It is comparable to Crystal Run in providing multi-specialty outpatient care in the NY metropolitan region.
Broad incumbents
- Mount Sinai Doctors: Mount Sinai Doctors is the faculty practice of the Mount Sinai Health System with multi-specialty outpatient locations in the NY metro area. It competes with Crystal Run for specialty referrals and primary care patients in overlapping geographies.
- Nuvance Health (formerly Western Connecticut Health Network): Nuvance Health operates hospitals and multi-specialty physician groups in the Hudson Valley and western Connecticut. Its employed physician network competes with Crystal Run in the regional specialty care market.
- Garnet Health (formerly Greater Hudson Valley Health System): Garnet Health is a regional hospital system in Orange and Sullivan counties, NY, that operates multi-specialty physician practices. It directly competes with Crystal Run in the Hudson Valley primary and specialty care market.
Regional players
- Hartford HealthCare Medical Group: Hartford HealthCare Medical Group is a large multi-specialty employed physician group in Connecticut. It is a regional peer serving an adjacent Hudson Valley-adjacent population with comparable multi-specialty offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Crystal Run Health social profiles
Digital presenceCrystal Run Health compliance and trust
Trust signalCompliance3 records
Crystal Run Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crystal Run Health leadership team
Management profileNumber of profiles
Profiles1 record
Crystal Run Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crystal Run Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crystal Run Health
What does Crystal Run Health do?
Crystal Run Healthcare is a multi-specialty physician practice delivering coordinated primary, specialty, urgent, and surgical care across more than 40 specialties and subspecialties at 11 office locations and 4 urgent care sites in the Hudson Valley region of New York. Its offerings span adult and pediatric primary care, cardiology, gastroenterology, oncology, orthopedics, OB/GYN, maternal-fetal medicine, breast surgery, robotic-assisted surgery, an AAAHC-accredited ambulatory surgery center, telehealth, and remote patient monitoring, with Epic's MyChart portal enabling digital scheduling, refills, and provider communication.
Is Crystal Run Health a public or private company?
Crystal Run Health is a private company. It is classified as corporate owned and is currently operating.
When was Crystal Run Health founded?
Crystal Run Health was founded in 1996. It employs 1,001 to 5,000 people.
Where is Crystal Run Health based?
Crystal Run Health is headquartered in Middletown, United States, in the North America region.
How does Crystal Run Health make money?
Three revenue lines are on record. Patient Care Services are the primary driver. The others are telehealth/Virtual Care Services and urgent Care Services.
Who are Crystal Run Health's main competitors?
Direct peers on record are Atrius Health, ProHealth Physicians, HealthCare Partners (Optum), CareMount Medical, Summit Health and Westmed Medical Group. Broad incumbents are Mount Sinai Doctors, Nuvance Health (formerly Western Connecticut Health Network) and Garnet Health (formerly Greater Hudson Valley Health System). Hartford HealthCare Medical Group is listed as a regional player.
Does Crystal Run Health have an API?
No public API is recorded for Crystal Run Health.
What industry is Crystal Run Health in?
Crystal Run Health's product category is Multi-Specialty Healthcare Services. Its primary akta.pro industry code is HLAFAGAC, Retail & Walk-In Primary Care Clinics, with a secondary code of HLAFAIAF, Ophthalmology Surgery Centers. Its NAICS code is 621111 and its SIC code is 8011.