What MLG does

Multi Level Group (MLG) is a United Arab Emirates-based diversified technology group headquartered in Abu Dhabi (Addax Tower, Al Reem Island), with operational branches in Cairo, Egypt, and Shenzhen, China. Founded around 2011 and operating for 11+ years, MLG functions as a fintech and digital transformation group serving government, banking, transportation and resources clients across the MENA region with a stated 100+ enterprise and public-sector clients.

The company's core product is THE PLATFORM®, an integrated digital transformation architecture built on blockchain, AI, and IoT, which packages eight specialized modules — i-Gov (government services), i-Pay (payments, switch, clearing house, gateway, POS), i-Banking (digital banking), i-Transport (transit), i-Health (healthcare), Self Service (robotics and AI), Ecommerce (B2B/B2C/C2C), and Track & Trace (supply chain visibility). Complementing the platform, MLG offers standalone technology services including Blockchain, AI/ML, Smart Mobility, IoT, VR/AR, 3D Printing, Robotics, and Drones, plus in-house hardware design and manufacturing for payment terminals, self-service kiosks, and IoT devices.

MLG generates revenue through enterprise software development and integration (recurring platform and module subscriptions), hardware sales of payment terminals and IoT devices, transaction and processing fees from its payment switch and clearing house operations, professional services for digital transformation consulting, and licensing/integration revenue from autonomous mobility deployments including its 2025 partnership with EHang to bring the EH216-S autonomous eVTOL passenger aircraft to Abu Dhabi. The company sells through direct enterprise field sales supported by regional offices and a limited partner channel (e.g., EHang for autonomous aerial mobility), with SIRA certification covering its security and Cash-in-Transit operations. Ownership is private and undisclosed, with no parent company, funding rounds, or M&A activity in the source data, and a wholly-owned subsidiary structure spanning MLT (Multi Level Transport), MLI (Multi Level Investments), MTS, MISR (Egypt), NIPS, Real Estate Services, JOVA, and The Media Middle East.

Name

MLG

Legal name

Multi Level Group

Website

https://mlgroup.ae

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Multi Level Group (MLG) is a UAE-based fintech and digital transformation group that delivers the THE PLATFORM® integrated stack of government, payments, banking, transport, and healthcare modules to MENA government and enterprise clients from offices in Abu Dhabi, Cairo, and Shenzhen.

Ownership category

akta.pro rank

Product category

Digital Transformation Platform

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

Keywords

• Digital transformation platform
• Payment processing solutions
• Fintech infrastructure solutions
• Autonomous mobility systems
• Hardware design manufacturing

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Software Development & Integration: Custom software development, digital transformation programs, system integration, and platform-as-a-service offerings through THE PLATFORM® modules.
2. Hardware Design & Manufacturing: Design and manufacture of payment terminals, POS devices, self-service kiosks, and IoT hardware solutions.
3. Payment Solutions: Payment processing, clearing house services, payment gateway, and transaction processing for banking and financial institutions.
4. Professional Services: Digital transformation consulting, innovation management, and implementation services for government and enterprise clients.
5. Autonomous Mobility Solutions: Integration and deployment services for autonomous vehicles, drones, and eVTOL aircraft systems.
6. Haulage and Site Services: Operational services including haulage and site services for resource sector clients (gold sector).

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

MLG (Multi Level Group) develops and operates THE PLATFORM®, an integrated digital transformation platform with modular offerings for government services, payments, banking, transport, healthcare, self-service, and e-commerce. The company complements the platform with in-house hardware design/manufacturing of POS terminals and self-service kiosks, custom software development, system integration, and end-to-end payment processing including payment switch, clearing house, and payment gateway. It also delivers autonomous mobility solutions (drones, autonomous vehicles, eVTOL integration) for government and enterprise clients in the MENA region.

Product overview

MLG (Multi Level Group) is a Fintech Group in the MENA region offering a platform-plus-modules architecture centered around THE PLATFORM®, an integrated digital transformation platform. THE PLATFORM® serves as the core infrastructure supporting multiple specialized modules: i-Gov (government services), Track & Trace (supply chain monitoring with blockchain/AI), i-Pay (payment solutions including switches, clearing house, gateway, and POS terminals), i-Banking (digital banking transformation), i-Transport (transit solutions), Self Service (robotic/AI-powered self-service channels), i-Health (healthcare solutions), and Ecommerce (B2B/B2C/C2C marketplace). The company also provides technology services including Blockchain, AI & Machine Learning, Smart Mobility, IoT, Virtual & Augmented Reality, 3D Printing, Robotics, and Drones, along with professional services such as Digital Roadmap, Operational Process Transformation, Hardware Design & Manufacturing, Software Development, Payment Processing, UI/UX Design, and Banking & Financial Solutions.

Differentiator

Problem solved

Functional benefit

Brands

• THE PLATFORM®: Integrated digital platform for building, managing, and deploying applications, connecting data and business processes. Includes modules for government services (i-Gov), payment solutions (i-Pay), banking (i-Banking), transport (i-Transport), self-service, healthcare (i-Health), and e-commerce.
• The Media Middle East
• THE PLATFORM® i-Pay
• THE PLATFORM® i-Banking
• THE PLATFORM® i-Transport
• THE PLATFORM® i-Health
• THE PLATFORM® Self Service
• THE PLATFORM® Ecommerce

Products and services

• THE PLATFORM® Core integrated platform that supports end-to-end connectivity, real-time data processing, and turns data into actionable insights using AI, blockchain, and machine learning. Targeted at enterprises and governments seeking digital transformation infrastructure.
• THE PLATFORM® i-Gov Digital solutions module for government service delivery and the digital transformation of metropolitan cities.
• THE PLATFORM® Track & Trace Service built on Blockchain and AI enabling seamless monitoring of individual deliveries and products throughout supply chain value chains.
• THE PLATFORM® i-Pay Payment solutions module that facilitates payment switching, central clearing house operations, payment gateway services, and POS terminal deployment.
• THE PLATFORM® i-Banking Digital banking transformation module designed to elevate operational excellence, customer experience, and risk management with conversational commerce capabilities.
• THE PLATFORM® i-Transport Transit experience platform that integrates transit services from planning through to payment for transportation operators and authorities.
• THE PLATFORM® Self Service Self-service channel module infused with robotics and artificial intelligence for multi-tenant deployments.
• THE PLATFORM® i-Health Healthcare solutions module designed to improve operational efficiency, decision making, and patient outcomes for healthcare providers and systems.
• THE PLATFORM® Ecommerce Online multichannel marketplace module facilitating B2B, B2C, and C2C transactions.
• Smart Mobility Solutions Comprehensive autonomous mobility platform covering land, air, and industrial applications, including eVTOL passenger aircraft integration, autonomous cargo vehicles, and drone delivery systems.
• Hardware Design & Manufacturing In-house hardware design and manufacturing service for payment terminals, POS devices, self-service kiosks, and IoT devices.
• Payment Processing End-to-end payment processing service including payment gateway, clearing house, and POS terminal operations.
• Software Development & System Integration Custom software development services for digital transformation programs, mobile and web development, and system integration.
• Digital Roadmap & Operational Process Transformation Consulting services that analyze and prioritize digital transformation initiatives and unlock operational transformation through process digitalization and worker enablement.
• Banking & Financial Solutions Comprehensive banking and financial technology solutions spanning card solutions, POS, segregation and settlement, reconciliation, and unified revenue management for digital transformation.
• UI/UX Design (The Media Middle East) User interface and user experience design services delivered through The Media Middle East subsidiary for digital products and platforms.

Quantifiable outcome

• 73.3% increase in net profit after tax to $7.1m driven by operational recovery
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• EHangcoreStrategic or Co-development Partner · 17 June 2025MLG partnered with EHang to support the test flight of the EH216-S autonomous eVTOL passenger aircraft in Abu Dhabi. Following the test, EHang confirmed plans to establish regional operations in Abu Dhabi including a final assembly line and support facilities in partnership with MLG. This partnership positions MLG as a key local partner for autonomous aerial mobility deployment in the UAE.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• e& (formerly Etisalat Group): UAE-headquartered telecom and digital services conglomerate with growing fintech, digital payments, and government services units — a major regional player competing for the same UAE government and enterprise digital transformation mandates.

Direct peers

• Atos: European-headquartered IT services and digital transformation firm with significant EMEA delivery, comparable to MLG's systems integration, digital transformation, and government services portfolio across EMEA/MENA markets.
• Verifone: Global payment hardware and software vendor with strong presence in MENA, competing head-on with MLG's POS terminals, payment gateway, and integrated payment stack offerings to banks and merchants.
• Network International (now part of The Fintech Tower / Brookfield): UAE-headquartered payment processor offering merchant acquiring, payment gateway, and processing across MENA — a direct competitor to MLG's i-Pay module (Payment Switch, Central Clearing House, Payment Gateway) targeting banks and financial institutions in the same geography.
• Temenos: Provider of banking software (core banking, digital banking, payments) widely used by banks in MENA — direct overlap with MLG's i-Banking and banking & financial solutions offerings targeting regional financial institutions.
• Finastra: Global financial software vendor covering core banking, payments, and treasury — comparable to MLG's i-Banking and i-Pay modules serving banks and financial institutions across MENA.
• NCR Corporation: Provider of banking and payment hardware/software including ATMs, POS, and merchant services — overlapping with MLG's banking and financial solutions and POS terminal manufacturing across financial institutions in MENA.

Broad incumbents

• Capgemini: Global IT consulting and systems integration giant with active MENA government and financial services practice — competing for the same digital transformation, banking software, and systems-integration RFPs as MLG.
• Infosys: Major global IT services and digital transformation vendor with MENA clients across banking and government, competing for the same large-scale systems integration and platform-modernisation deals.
• Tata Consultancy Services (TCS): Global IT services provider with established Middle East presence, delivering digital transformation, banking and payments platforms, and government systems — directly overlapping with multiple THE PLATFORM® modules.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MLG