What ITCON Services does

ITCON Services is a privately held, Virginia-headquartered federal IT and management consulting firm that delivers digital transformation, cloud, customer experience, cybersecurity, and advisory services to U.S. federal civilian agencies. The company is headquartered in Vienna, VA, with three U.S. office locations, and operates with 51-100 employees. Its named customer base spans agencies such as USDA, CDC, NIH, FEMA, GSA, USAID, AmeriCorps, the U.S. House of Representatives, the Congressional Budget Office, and the Pension Benefit Guaranty Corporation, with a single state/local engagement (NYC Health + Hospitals) and a nonprofit (Heart of Florida United Way 211).

The firm's delivery model rests on multi-vendor technology partnerships (Microsoft, AWS, Salesforce, Oracle, ServiceNow, Adobe, SAP, Acquia, Splunk, FireEye, Nessus, Akamai) and a stack certified under FedRAMP, ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and CMMI SVC/DEV Level 3. Services span application development, cloud migrations and managed services, contact center and CRM implementations, vulnerability management and FISMA/NIST RMF compliance, and portfolio and financial management consulting.

ITCON generates revenue almost exclusively through federal contract vehicles, primarily the GSA Multiple Award Schedule (SINs 54151S, 54151HEAL, 561422, 541611) and the USDA STRATUS Cloud BOA Pool 2 awarded in April 2024 for a 10-year period. Task orders are executed under fixed-price, firm-fixed-price, time-and-materials, labor-hour, or hybrid contract types. The company is founder-led by Zarrar Husain (President & CEO), with Nasser Basir as Chief Operating Officer and Ishita Yameen as Vice President of Service Delivery. No external institutional investors, M&A, or funding rounds are disclosed.

Name

ITCON Services

Legal name

ITCON Services

Website

https://itcon-inc.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

ITCON Services is a privately held federal IT and management consulting firm that delivers digital transformation, cloud, customer experience, cybersecurity, and advisory services to U.S. federal civilian agencies via GSA MAS and the USDA STRATUS BOA.

Ownership category

akta.pro rank

Product category

Federal IT Professional Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Federal IT services
• Government cloud services
• Cybersecurity consulting
• Digital transformation services
• IT professional services

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Federal IT Professional Services: ITCON generates revenue through federal government contract vehicles including GSA Multiple Award Schedule SINs (54151S, 54151HEAL, 561422, 541611, OLM) and USDA STRATUS BOA. Services include IT professional services, health information technology, contact center solutions, management consulting, and cloud integration/development support. Task orders may use fixed-price, firm-fixed-price, time-and-materials, labor-hour, or hybrid contract types.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ITCON Services is a federal government IT professional services contractor that delivers technology and management solutions to U.S. federal civilian agencies, state and local governments, and select nonprofits. Its core offerings span five service areas: Digital Transformation, Cloud Services, Customer Experience Services, Cybersecurity, and Advisory & Assistance Services, delivered through pre-negotiated government contract vehicles (GSA Multiple Award Schedule, USDA STRATUS BOA) using fixed-price, T&M, and labor-hour contract types.

Product overview

ITCON Services operates as a technology services company offering five interconnected core service areas. Their Digital Transformation practice provides application development, human-centered design, and data analytics capabilities. Cloud Services delivers managed cloud infrastructure, migration, and FedRAMP-compliant operations. Customer Experience Services powers contact centers with AI, RPA, and CRM solutions. Cybersecurity offerings span threat protection, vulnerability assessment, and regulatory compliance. Advisory & Assistance Services provides strategic consulting in business optimization, financial management, and portfolio administration. These services work together to deliver end-to-end IT and management solutions for federal and commercial clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Transformation End-to-end digital transformation services for federal agencies, including application development, human-centered design, operations and maintenance, and data analytics to modernize business processes and user experiences.
• Cloud Services Comprehensive cloud solutions for federal customers, including cloud managed services, cloud migrations, cloud operations and management, cloud advisory and strategy, and FedRAMP-compliant cloud infrastructure across AWS, Microsoft Azure, and Oracle Cloud.
• Customer Experience Services Contact center and customer experience offerings for federal and public sector clients, integrating Contact Center & Service Desk Operations, AI and Robotic Process Automation, IVR implementation, and CRM implementation and integration (Salesforce, ServiceNow, Oracle Service Cloud) to deliver personalized, multi-channel citizen experiences.
• Cybersecurity Federal cybersecurity services spanning Cyber Platform (encryption, identity management, PKI, SOC/NOC), Cyber Risk (vulnerability assessments, penetration testing), Operational Resilience (COOP, disaster recovery), and Regulatory Compliance (FISMA, NIST RMF), delivered using tools such as FireEye, Splunk, Nessus, and Fortify.
• Advisory & Assistance Services Strategy and management consulting services for federal agencies, including Business/Mission Optimization & Transformation, Financial & Budget Management, and Portfolio Management, designed to enhance operational efficiencies and reduce costs.

Named customers12 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Partnerships

Five partnerships are on record, tiered core.

• SalesforcecoreTechnology or IntegrationSalesforce is a leading CRM platform. ITCON implements Salesforce CRM solutions including implementation, integration, reporting and analytics, automation, and bulk mailing/fulfillment services for contact centers and customer service operations.
• MicrosoftcoreTechnology or IntegrationMicrosoft provides cloud (Azure), productivity (Microsoft 365, SharePoint), and business intelligence (Power BI) platforms. ITCON holds Microsoft certifications and delivers solutions across the Microsoft technology stack including Azure cloud services, .NET development, and SharePoint implementations.
• OraclecoreTechnology or IntegrationOracle provides database, cloud (Oracle Cloud), and service cloud solutions. ITCON maintains Oracle Silver Partner status and delivers Oracle-based solutions including Oracle Service Cloud, Oracle Business Intelligence, and Oracle Cloud implementations. Team members hold Oracle Certified Professional credentials.
• AWScoreTechnology or IntegrationAmazon Web Services is a leading cloud platform. ITCON holds AWS certifications and provides AWS cloud services including cloud migrations, managed services, and FedRAMP-compliant infrastructure deployments.
• ServiceNowcoreTechnology or IntegrationServiceNow provides enterprise service management and ITSM platforms. ITCON delivers ServiceNow implementations, integrations, and service desk infrastructure modernization. Team members hold ServiceNow certifications.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• cBEYONData: cBEYONData is a small federal IT and management consulting firm providing data analytics, cloud, and financial management services to federal civilian clients — comparable in scale and federal focus to ITCON.
• Planate Management Group: Planate Management Group is a federal services contractor delivering IT, program management, and technical services to government clients — comparable in size and federal focus to ITCON.
• DSFederal: DSFederal is a small federal IT services and data analytics contractor serving civilian agencies like NIH, FDA, and USDA — closely comparable in size, federal focus, and service portfolio to ITCON.
• REI Systems: REI Systems is a closely comparable federal IT services firm of similar scale that delivers digital transformation, cloud, data analytics, and CX/contact center solutions to civilian federal agencies — overlapping directly with ITCON's practice areas and customer base.
• Tantus Technologies: Tantus Technologies is a small federal IT services firm delivering program management, cloud, and digital transformation solutions to civilian agencies — closely comparable in scale, federal focus, and service mix.
• Salient CRGT: Salient CRGT (now part of Vencore) is a federal IT services provider offering cloud, cyber, data analytics, and digital transformation to civilian and defense agencies — directly comparable to ITCON's federal civilian IT services model.
• RIVA Solutions: RIVA Solutions is a federal IT and management consulting firm of similar size delivering cloud, cyber, and digital transformation services to civilian agencies — a directly comparable small-business federal integrator.
• Cfocus Software: Cfocus Software is a small federal IT services and cybersecurity contractor serving civilian and defense agencies — a closely comparable federal integrator with overlapping cloud and cyber capabilities.

Broad incumbents

• ICF International: ICF International is a larger publicly traded federal IT and management consulting firm with deep civilian agency relationships in cloud, cyber, and digital transformation — a broad incumbent competing for the same federal task orders as ITCON.
• Booz Allen Hamilton: Booz Allen Hamilton is the largest federal IT services prime, delivering cloud, cyber, digital transformation, and advisory services across all federal civilian agencies — a broad incumbent whose civilian federal work directly overlaps ITCON's customer base.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/itconservices
• Facebookfacebook.com/itconservices
• LinkedInlinkedin.com/company/itcon-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITCON Services