What NeoMatrix does

NeoMatrix is a CSIA-certified industrial automation systems integrator founded in 2003 and headquartered in Portsmouth, New Hampshire, with additional offices in Andover, Massachusetts, and Colorado Springs, Colorado. The company delivers Manufacturing Execution Systems (MES), SCADA/HMI, PLC programming, and digital transformation services to regulated manufacturers, with particular depth in life sciences, pharmaceuticals, automotive/EV, semiconductors, food & beverage, and aerospace. Named enterprise customers include Pfizer, Eli Lilly, Raytheon, Saint-Gobain, Lucid Motors, Entegris, Organogenesis, Lindt, and Owens Corning.

The company's technology stack is built on commercial-off-the-shelf industrial automation platforms — primarily Ignition by Inductive Automation, Rockwell Automation/Allen-Bradley, AVEVA, GE Vernova, Sepasoft MES, HighByte Intelligence Hub, Canary data historian, Omron, and Siemens — augmented by proprietary modules including Asset Performance Management (APM), Digital Work Instructions (DWI), Unified Namespace Architecture (MQTT/Sparkplug B), OT SafetyNet, and Environmental Monitoring Systems (CMS). NeoMatrix holds Inductive Automation Premier Integrator status (since 2016), Top-20 global Ignition Integrator ranking (2023), the 2024 Firebrand Award, and CSIA certification.

NeoMatrix operates a project-based professional services model complemented by recurring Service Agreements (Basic, Advanced, Priority tiers). Revenue is generated primarily through custom systems integration engagements delivered via a 5-step process (Discover, Specify, Build, Deliver, Maintain), with sustaining service contracts creating a partial recurring revenue layer. The firm cites a 98% customer retention rate and serves "hundreds of manufacturers" across its 20+ year history. In April 2025, NeoMatrix expanded into hardware integration, control panel fabrication, and on-site installation through a partnership with Ondex Automation.

Name

NeoMatrix

Legal name

NeoMatrix, Inc.

Website

https://neomatrixinc.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

NeoMatrix is a CSIA-certified industrial automation systems integrator that delivers MES, SCADA/HMI, PLC programming, and digital transformation services to regulated manufacturers in life sciences, automotive/EV, semiconductors, and food & beverage industries, serving Fortune 500 enterprises from offices in New Hampshire, Massachusetts, and Colorado.

Ownership category

akta.pro rank

Product category

Industrial Automation Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM)

Keywords

• Industrial automation integration
• Manufacturing execution systems
• SCADA and HMI services
• PLC programming services
• Pharma regulatory compliance

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Systems Integration & Project Services: NeoMatrix generates revenue through custom project-based systems integration engagements. These include plant automation design, PLC programming, HMI/SCADA implementation, MES deployment, and digital transformation projects. Projects follow a structured delivery model (Discover, Specify, Build, Deliver, Maintain) and are typically long-term, collaborative engagements with manufacturing clients.
2. Service Agreements & Sustaining Services: NeoMatrix offers flexible service level agreements providing ongoing system support and maintenance. Options include Basic Service Agreement (contracted support hours per year), Advanced Service Agreement (discounted hourly rate plus priority scheduling), and Priority Service Agreement. Revenue is recurring in nature through contracted retainer arrangements.
3. Customized Industrial Automation Training: NeoMatrix provides customized training programs for client engineering teams covering PLC logic, HMI/SCADA, SQL, MES, and regulatory compliance. Training uses clients' actual platforms and code for hands-on, specific learning. This represents a professional services revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels9 records

Core offering

NeoMatrix is a CSIA-certified industrial automation system integrator that designs, builds, and supports manufacturing automation, MES, and digital transformation solutions for mid-to-large manufacturers. Its core services include PLC programming, HMI/SCADA implementation, Manufacturing Execution System (MES) deployment, Asset Performance Management, Andon Boards, Unified Namespace Architecture for Industry 4.0, regulatory compliance engineering for FDA/cGMP environments, and ongoing sustaining/support service agreements. Revenue is generated primarily through custom project-based integration engagements and recurring service contracts, leveraging third-party platforms (Ignition, Rockwell, AVEVA, Sepasoft, HighByte) combined with proprietary configurations.

Product overview

NeoMatrix is a system integrator offering a comprehensive portfolio of industrial automation and manufacturing software solutions organized as integrated service lines. The core offerings include Industrial Automation & Process Control (encompassing Process & Controls Design, PLC Programming, and HMI/SCADA Integration), Enterprise Integration/MES Solutions (including Asset Performance Management, Andon Boards, and Digital Work Instructions), and Digital Transformation services featuring Unified Namespace Architecture. Supporting services include Regulatory Compliance with Environmental Monitoring Systems, Custom Automation Equipment, Control Panel fabrication, Sustaining Services with OT SafetyNet for asset discovery, and Customized Industrial Automation Training. The company operates as a services-based integrator rather than a software vendor, leveraging platforms from partners like Inductive Automation (Ignition), Rockwell Automation, AVEVA, GE Vernova, Sepasoft, HighByte, and others to deliver solutions. Notable product modules include APM for real-time asset monitoring, Andon Boards for visual management, DWI for paperless work instructions, EMS for environmental compliance monitoring, and OT SafetyNet for disaster recovery.

Differentiator

Problem solved

Functional benefit

Products and services

• Industrial Automation & Process Control Comprehensive plant automation services including controls design, PLC programming, HMI/SCADA systems, and industrial automation consulting for manufacturing customers. Encompasses designing and implementing control systems, integrating systems, developing software for automation & control, and providing ongoing maintenance and support.
• Enterprise Integration (MES Solutions) Manufacturing Execution System solutions providing recipe management, SPC, OEE calculation, batch control, WIP tracking, production scheduling, Andon Boards, Asset Performance Management, and Digital Work Instructions. Bridges gaps between backend business functions (ERP) and plant floor control systems for manufacturing customers.
• Digital Transformation in Manufacturing IIoT and Industry 4.0 digital transformation services including Unified Namespace Architecture implementation, connecting people, assets, and business systems for real-time decision making across the manufacturing enterprise.
• Regulatory Compliance Services for validation lifecycle and change management, commissioning and qualification, risk assessment, data integrity and electronic records/signatures (ERES), documentation lifecycle, and documentation practices for FDA-regulated environments.
• Sustaining Services Ongoing maintenance, outsourced engineering, disaster planning and recovery services including flexible service agreements (Basic, Advanced, Priority), OT asset discovery and recovery (SafetyNet), and remote/on-site support for existing manufacturing customers.
• Customized Industrial Automation Training Tailored training programs for client engineering teams covering PLC logic, HMI/SCADA, SQL, MES, and regulatory compliance. Training uses clients' actual platforms and code for hands-on, role-specific learning.
• Custom Automation Equipment Fully customized automation equipment designed and built through the Ondex Automation partnership with Live Automation. Includes custom machinery development, precision-driven equipment for specialized manufacturing, and state-of-the-art controls and software integration for manufacturers requiring bespoke hardware.
• Control Panels & Electrical Installation Custom control panel fabrication and electrical installation services delivered through the Ondex Automation partnership with Automation & Control Inc. (ACI). Includes UL-508A panels, hazardous location panels, and full-service electrical installation across 23 U.S. states.

Quantifiable outcome

• 98% customer retention rate demonstrates long-term relationship success
• +4 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

14 partnerships are on record, tiered flagship / core, core, minor and secondary.

• Ondex Automationflagship / coreStrategic or Co-development Partner · 1 April 2025As of April 2025, NeoMatrix officially partnered with Ondex Automation, a Chicago-based platform focused on building a premier network of North American factory automation systems integrators. This partnership expands NeoMatrix's capabilities beyond MES and automation software to deliver full hardware integration and controls engineering, including machine design, custom panels, and on-site installation. The partnership is described as bringing enhanced capabilities, broader reach, and greater scale and innovation while maintaining NeoMatrix's technical excellence and client-first approach.
• Live AutomationcoreImplementation/ SI/ Consulting PartnerLive Automation is part of the Ondex Automation partnership. For over 20 years, Live Automation has served as a full-service control systems integrator building custom automation equipment and providing PLC, HMI, and SCADA solutions. They specialize in design, engineering, integration, and retrofitting of custom automation machines across various industries including life sciences, fiber and textiles, food and beverage, water and wastewater, and plastics molding.
• Automation & Control Inc. (ACI)coreImplementation/ SI/ Consulting PartnerACI is part of the Ondex Automation partnership. ACI provides end-to-end industrial automation services spanning control systems engineering, custom UL-certified control panel design and build (UL-508A, hazardous location UL698A), electrical installations, and factory floor data collection (FIN). ACI is a master licensed electrical contractor across 23 U.S. states and serves pharmaceutical, food processing, and other high-compliance industries.
• Vision and Control Systems (VCS)minorImplementation/ SI/ Consulting PartnerVision and Control Systems (VCS) is a premier full-service automation integrator and NeoMatrix alliance partner. Founded in 2011, VCS delivers expertise across machine vision, barcode reading, robotic integration, motion control, and PLC programming. With engineering facilities in Union, NJ and Greenville, SC, VCS serves industries including pharmaceuticals and serves as a preferred implementation partner for NeoMatrix on vision and robotics projects.
• Inductive AutomationcoreTechnology or IntegrationNeoMatrix has been an Ignition Automation partner since 2009 and achieved 'Premier Integration' status for Ignition software in 2016 — the highest partner certification level. NeoMatrix finished 2023 in Inductive Automation's Top 20 Selling Ignition Integrators and won the Firebrand Award in 2024. The partnership enables NeoMatrix to implement Ignition SCADA and MES solutions.
• Rockwell Automation / Allen-BradleycoreTechnology or IntegrationNeoMatrix has extensive experience with Rockwell Automation platforms including PlantPAx DCS, Allen-Bradley ControlLogix, CompactLogix, MicroLogix, FactoryTalk View SE & ME, FactoryTalk Batch, and FactoryTalk Metrics. The company follows S88 batch control standards and has deep expertise in PLC programming and distributed control systems using Rockwell technology.
• AVEVA (formerly Wonderware)coreTechnology or IntegrationNeoMatrix is a certified AVEVA system integrator with over 20 years of experience with Wonderware/AVEVA. The company has a committed team of certified engineers to consult and deliver solutions leveraging the AVEVA software suite for operational and smart manufacturing goals.
• GE VernovasecondaryTechnology or IntegrationNeoMatrix offers comprehensive integration support for GE Vernova's suite of automation and industrial software solutions, enabling companies to optimize operations, increase visibility, and drive performance improvements across manufacturing facilities.
• SepasoftsecondaryTechnology or IntegrationNeoMatrix is a certified system integrator of the Ignition-powered Sepasoft MES solution, having successfully been certified in Sepasoft Downtime OEE and Track & Trace modules. Sepasoft's MES modules provide scalability, connectivity, mobility, and ease-of-use for digital transformation.
• HighByte Intelligence HubsecondaryTechnology or IntegrationNeoMatrix uses HighByte Intelligence Hub as its DataOps (data operations) solution for integrating and connecting plant floor devices, systems, and databases with IT applications, specifically for Unified Namespace Architecture implementations.
• Canary LabssecondaryTechnology or IntegrationAs a CSIA-certified system integrator, NeoMatrix ensures seamless deployment of Canary data historian, tailored to meet unique requirements. Services include installation, configuration, custom data visualization, dashboard setup, system integration, and ongoing support.
• Omron AutomationsecondaryTechnology or IntegrationNeoMatrix specializes in integrating Omron Automation technology to provide tailored solutions across various industries including automotive, electronics, packaging, and life sciences. The company has deep expertise with Omron's advanced industrial automation products including Sysmac Studio platform.
• Siemens AutomationsecondaryTechnology or IntegrationNeoMatrix specializes in deploying Siemens automation solutions tailored to specific operational requirements. The team brings extensive experience in designing, implementing, and optimizing Siemens-based systems following a proven process from consultation through training and support.
• Entrepreneurial Operating System (EOS)secondaryStrategic or Co-development PartnerNeoMatrix runs on the Entrepreneurial Operating System (EOS), a set of tools and principles ensuring the entire team works toward the same goals. This operational framework improves business execution, accountability, focus, and client relationship management.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Averna: Averna delivers test, quality assurance, and MES integration solutions for regulated manufacturers, with comparable PLC/SCADA/MES implementation services and life sciences industry focus.
• Avanceon: Avanceon is a systems integrator delivering industrial automation, process control, and MES solutions to manufacturing clients across multiple industries, directly comparable to NeoMatrix's core SI offering and customer profile.
• Superior Controls: Superior Controls is a US-based CSIA-certified system integrator focused on life sciences and industrial automation, with deep MES and SCADA expertise that closely matches NeoMatrix's pharma/life sciences vertical and Ignition/Rockwell stack.
• Matrix Technologies: Matrix Technologies is a CSIA-certified control system integrator delivering process automation, MES, and control panel solutions to manufacturers, mirroring NeoMatrix's multi-vertical SI business model and Rockwell/Ignition platform focus.
• Hallam-ICS: Hallam-ICS is a full-service industrial automation and controls system integrator serving regulated manufacturing, with a comparable mix of PLC, SCADA, MES, and validation services to NeoMatrix's life sciences and industrial customers.
• JMP Solutions: JMP Solutions is a North American control systems integrator providing automation, robotics, and MES solutions — closely comparable to NeoMatrix's post-Ondex expansion into full hardware/software integration.
• Hargrove Controls & Automation: Hargrove Controls & Automation is a CSIA-certified system integrator providing industrial automation, process control, and MES services to manufacturers — a direct head-to-head peer for NeoMatrix's enterprise SI engagements.

Broad incumbents

• Emerson Automation Solutions: Emerson (DeltaV) is a major industrial automation platform vendor whose ecosystem of certified SIs competes for the same MES/process automation projects that NeoMatrix delivers; broader portfolio but overlapping end markets.
• Maverick Technologies (a Rockwell Automation Company): Maverick Technologies is a larger, Rockwell-owned global SI delivering PlantPAx-based automation and MES services; broader in scale but directly overlapping NeoMatrix's Rockwell-centric delivery model.
• ATS Automation: ATS Automation is a large-scale automation solutions provider offering custom equipment, process control, and MES services across life sciences and industrial markets — a much larger incumbent in the same SI space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/neomatrix-inc.
• Xx.com/neomatrixco
• Facebookfacebook.com/neomatrixco

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeoMatrix