Urban American Management, LLC

What Urban American Management, LLC does

Urban American Management, LLC is a privately held, vertically integrated real estate investment and management firm founded in 1997 and headquartered at 230 Park Avenue, New York, NY. The company acquires, develops, and operates multifamily workforce housing properties across four U.S. states (New York, New Jersey, Colorado, and Texas), having acquired more than 22,000 units cumulatively and deployed over $500 million in capital improvements and $50 million in energy-efficiency and carbon-reduction projects. Its operating model integrates acquisition underwriting, development execution with long-standing contractor and supplier relationships, and hands-on property management supported by centralized back-office and asset management functions.

The company operates a sales-led, direct-to-consumer distribution model. Revenue is generated across three streams: recurring rental income from owned multifamily units, property management and asset management fees, and transaction-related fees from acquisitions and development engagements. Customer engagement is supported by three digital products: a Resident Portal (powered by Yardi Secure Cafe) for tenant services and maintenance requests, a dedicated Investor Portal for LP reporting and portfolio transparency, and a TCPA-compliant SMS messaging channel for resident communications.

The firm is led by Founder and CEO Philip Eisenberg and CFO Edward Kostrowski. The ownership structure is described as founder/management-controlled with no disclosed institutional backers, parent entities, or recapitalization events. Customer concentration is structurally low given a residential-renter base and a separately managed investor/LP base; the limited public visibility into unit-level performance metrics and LP composition is a notable information gap for external diligence.

Name

Urban American Management, LLC

Legal name

Urban American Management, LLC

Website

https://urbanamerican.net

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Urban American Management is a vertically integrated owner, operator, and developer of multifamily workforce housing founded in 1997, with 22,000+ units acquired across New York, New Jersey, Colorado, and Texas, serving residential renters and real estate investors.

Ownership category

akta.pro rank

Product category

Multifamily Residential Real Estate Management

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311)

SIC

Operators Of Apartment Buildings (6513), Real Estate (6500)

akta.pro primary industry

Multifamily (Apartment) Property Management (BPAJAGAD)

akta.pro secondary industry

Affordable & Public Housing Asset Management (BPAJAMAI)

Keywords

• Multifamily property management
• Workforce housing
• Real estate investment
• Apartment leasing
• Property development

Headquarters

HQ city

West New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Rental Income: Revenue generated from leasing multifamily residential units ranging from studios to four bedrooms. Company owns and operates properties, collecting rental income from residents.
2. Property Management Services: Hands-on management with centralized back-office services, asset management, and on-site property operations. Generates fees from property management activities.
3. Real Estate Acquisition and Development: Acquisition and development services for multifamily properties, leveraging extensive track record of underwriting and market relationships to optimize deal flow.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Urban American Management, LLC is a sponsor, owner, and operator of multifamily workforce housing properties that it acquires, develops, and manages across New York, New Jersey, Colorado, and Texas. Since 1997, the firm has acquired more than 22,000 units of urban workforce housing and provides hands-on property management, leasing, and resident services supported by dedicated Resident and Investor Portals. Revenue is generated from rental income and management/development services, with capital deployment exceeding $500 million in property improvements and $50 million in sustainability initiatives.

Product overview

Urban American Management operates as a vertically integrated real estate investment and management platform offering three core digital services: a Resident Portal for tenant management and maintenance requests, an Investor Portal for portfolio reporting, and an SMS Messaging Service for resident communications. The company also provides physical property services including acquisition, development, and management of multifamily workforce housing properties across New York, New Jersey, Colorado, and Texas.

Differentiator

Problem solved

Functional benefit

Products and services

• Multifamily Rental Residences Rental apartments ranging from studios to four-bedroom units in urban workforce-housing properties located across New York, New Jersey, Colorado, and Texas, leased to individuals and families.
• Property Management Services Full-service, hands-on property management for owned multifamily assets, including on-site staffing, leasing, resident customer service, and maintenance.
• Real Estate Acquisition Services Sourcing, underwriting, and closing acquisitions of multifamily workforce-housing properties on behalf of the company and its capital partners.
• Real Estate Development Services Development and repositioning of multifamily properties, including the deployment of more than $500 million in property improvements and $50 million in sustainability initiatives.
• Resident Portal Online portal for residents to access rental listings, submit maintenance requests, manage accounts, and engage with property staff.
• Investor Portal Online portal that delivers portfolio reporting and performance information to the company's capital partners and investors.
• SMS Messaging Service TCPA-compliant SMS messaging service for resident communications, marketed under Urban American Living.

Quantifiable outcome

• Over 22,000 units of workforce housing acquired and owned since 1997
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Greystar Real Estate Partners: The largest multifamily property manager and vertically integrated operator in the US, with comparable acquisition, development, and management functions across workforce and conventional multifamily — directly comparable to Urban American's integrated platform model.
• The Related Companies: NYC-headquartered, vertically integrated real estate developer and operator with a significant affordable and workforce housing portfolio — highly comparable to Urban American on geography, asset class, and integrated platform structure.
• Bozzuto Group: Privately held multifamily developer, owner, and manager with a vertically integrated model spanning acquisition through resident services — directly comparable to Urban American in business model and asset class focus.
• The NRP Group: Vertically integrated multifamily developer, owner, and operator with strong affordable and workforce housing exposure across multiple US states — comparable on integrated platform, asset class, and geographic diversification.
• Bell Partners: Privately held vertically integrated multifamily owner, operator, and developer with national footprint — closely comparable to Urban American on integrated business model and multifamily workforce focus.

Broad incumbents

• AvalonBay Communities: Large publicly traded multifamily REIT with a national portfolio. Operates at much greater scale and in Class A product, but provides a benchmark for institutional multifamily operating economics and cap rates.
• Equity Residential: Major publicly traded multifamily REIT with significant urban, coastal-market exposure — comparable geographic profile to Urban American's NY/NJ core, though at far larger scale and focused on upscale urban rental.
• Mid-America Apartment Communities (MAA): Large Sun Belt-focused multifamily REIT with significant Texas exposure — directly comparable to Urban American's Texas operations and indicative of the institutional benchmark for those markets.
• Essex Property Trust: Multifamily REIT operating on the US West Coast — provides a public-market benchmark for institutional multifamily operating metrics, though with limited direct geographic overlap.

Regional players

• Veris Residential: NJ-headquartered multifamily REIT and owner/operator (formerly Mack-Cali) — directly comparable regional operator with overlapping Northeast multifamily market exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/urban-american-management-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urban American Management, LLC