Healthlink

Healthcare Interoperability / Health IT Networkhealthlink.net

HealthLink is an Australasian health IT network founded in 1993, connecting 15,000+ medical organisations via secure clinical messaging, eReferrals, and SmartForms. A subsidiary of Clanwilliam, it serves GP practices, hospitals, specialists, and government health agencies across New Zealand and Australia.

Company typePrivate
Founded1993
HeadquartersAuckland, New Zealand
Headcount51–100
GTM typeB2B
OfferingSoftware

What Healthlink does

HealthLink is an Australasian health IT network founded in 1993 and headquartered in Auckland, New Zealand, operating as a subsidiary of Clanwilliam, an Australian-based technology company. The company connects more than 15,000 medical organisations across New Zealand and Australia and exchanges over 100 million clinical messages annually, with more than 800 million clinical documents exchanged over its operational history. Its customers span GP practices, hospitals, specialist clinics, and government health agencies — including Veterans' Affairs New Zealand, which uses the platform to coordinate funded health programmes such as Annual Medical Assessments for Vietnam War veterans.

The platform is built on a vendor-neutral, open-standards architecture that enables interoperability across diverse healthcare software systems without requiring customers to change existing EMRs. Its product suite comprises the HealthLink Messaging System (secure clinical data exchange), SmartForms (structured patient information capture and exchange), Provider Referrals (provider search and electronic referral), Referral Manager (triage workflows), Workplace (standalone web-based system for receiving and sending SmartForm referrals without an EMR dependency), Secure IT Gateway (Connected Health access), and HealthLink Hub (central portal for eReferral forms and government referred services such as Green Prescription and Veterans' Affairs programmes).

HealthLink operates a B2B SaaS model with subscription-based recurring revenue from healthcare providers and government agencies. Distribution is hybrid: direct enterprise sales to hospitals, large GP networks, and government health agencies, combined with self-serve sign-up via the website for smaller healthcare organisations. Pricing is not publicly disclosed. The company has expanded via acquisition, notably purchasing Telstra Health's secure messaging and eReferrals business (Argus, Connecting Care, eReferrals), and is actively extending its ecosystem through new eReferral forms for specific clinical and government-funded programmes.

Healthlink firmographics

Firmographics

Name: Healthlink
Legal name: HealthLink
Website: https://healthlink.net
Company type: Private
Founded year: 1993
Operating status: Operating
Headcount range: 51–100 employees
Short description: HealthLink is an Australasian health IT network founded in 1993, connecting 15,000+ medical organisations via secure clinical messaging, eReferrals, and SmartForms. A subsidiary of Clanwilliam, it serves GP practices, hospitals, specialists, and government health agencies across New Zealand and Australia.
Ownership category
akta.pro rank

Healthlink industry classification

Industry

Product category: Healthcare Interoperability / Health IT Network
NAICS: Ambulatory Health Care Services (621), Health Care and Social Assistance (62)
SIC: Services-Misc Health & Allied Services, Nec (8090)
akta.pro primary industry: Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)
akta.pro secondary industries: Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Allied Health & Rehab Referral Platforms (PT/OT/SLP) (HLALALAI)

Keywords

Health IT network
Clinical messaging
Electronic referrals
Healthcare interoperability
Secure health data exchange

Where Healthlink is headquartered

Location

Headquarters

HQ city: Auckland
HQ country: New Zealand
HQ region: Oceania

Offices2 records

Markets served

Healthlink business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

Healthcare IT Network Services: HealthLink operates as a B2B SaaS health IT network providing secure messaging, eReferrals, SmartForms, and referral management services to medical organisations across New Zealand and Australia. Revenue is generated through subscription-based arrangements with healthcare providers, GP practices, and government health agencies.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Healthlink product offering

Product offering

Core offering

HealthLink operates a B2B health IT messaging and clinical document exchange network serving medical organisations across New Zealand and Australia. Its products enable secure electronic referrals, structured patient information exchange via SmartForms, provider lookup, referral triage, and connected health access, connecting over 15,000 medical organisations and processing more than 100 million clinical messages annually.

Product overview

HealthLink is a health IT network offering a platform-plus-modules architecture. The core HealthLink Messaging System enables secure health data exchange across the network, while specialized modules address specific workflows: SmartForms handles structured patient information exchange, Provider Referrals enables finding and referring to healthcare providers, Referral Manager manages referral triage, Workplace provides a stand-alone web-based referral system without EMR dependency, and Secure IT Gateway provides access to Connected Health. The platform connects over 15,000 medical organisations and exchanges over 100 million clinical messages annually.

Differentiator

Problem solved

Functional benefit

Products and services

HealthLink Messaging System Core platform for securely sharing and delivering health data with speed and confidence across the HealthLink network connecting more than 15,000 medical organisations.
HealthLink Workplace Stand-alone, web-based system that lets users receive and send HealthLink SmartForm referrals without needing an EMR, broadening access to organisations outside the EMR-integrated base.
HealthLink SmartForms Protects and exchanges patient information in a reliable, well-structured and cost-effective way using standardised electronic forms shared across the HealthLink network.
HealthLink Provider Referrals Enables clinicians to search, find, and refer a patient to the right healthcare provider via the HealthLink network.
HealthLink Secure IT Gateway Provides easy access to Connected Health infrastructure via a secure gateway for healthcare organisations and software vendors.
HealthLink Referral Manager Makes referral management and triage easier for healthcare organisations receiving inbound electronic referrals via the HealthLink network.

Quantifiable outcome

800,000,000+ clinical documents exchanged via the HealthLink network
+2 more outcomes

Companies that use Healthlink

Customer profile

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Healthlink technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature7 records

Healthlink partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

Software Vendors (via vendor-neutral architecture)coreTechnology or IntegrationHealthLink's vendor-neutral architecture enables seamless integration with software vendors of all sizes. The company is an accredited member of various organisations and prioritises open standards, offering a smooth integration experience for vendors without requiring them to change their existing systems.
Various Organisations (accreditation bodies)coreTechnology or IntegrationHealthLink is an accredited member of various organisations, prioritising open standards and seamless integration with software vendors across the healthcare sector.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Healthlink competitors and assessment

Company assessment

Market position

Strengths4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Healthlink financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Healthlink leadership team

Management profile

Number of profiles

Profiles1 record

Healthlink funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Healthlink M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthlink

What does Healthlink do?

Is Healthlink a public or private company?

Healthlink is a private company. It is classified as corporate owned and is currently operating.

When was Healthlink founded?

Healthlink was founded in 1993. It employs 51 to 100 people.

Where is Healthlink based?

Healthlink is headquartered in Auckland, New Zealand, in the Oceania region.

How does Healthlink make money?

One revenue line is on record: healthcare IT Network Services.

Does Healthlink have an API?

No public API is recorded for Healthlink.

What industry is Healthlink in?

Healthlink's product category is Healthcare Interoperability / Health IT Network. Its primary akta.pro industry code is HLACAAAK, Care Team Collaboration, Secure Messaging & Clinical Communication within EHR, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 621 and its SIC code is 8090.