BayCoast Bank

What BayCoast Bank does

BayCoast Bank is a privately held community bank founded in 1851, headquartered at 330 Swansea Mall Drive in Swansea, Massachusetts, and operating 40+ branches across southeastern Massachusetts and Rhode Island (with concentrations in Fall River, Dartmouth, New Bedford, Swansea, and Providence). The bank serves retail consumers, small and medium businesses, municipal and nonprofit entities, and specialized segments including seniors, youth (ages 6–17), and active-duty and retired military, with a 101–250 employee headcount and a 175-year continuous operating history.

The bank operates a traditional full-service banking platform built on a digital core consisting of an online banking portal, a mobile banking application (with mobile check deposit, card controls, P2P payments via Popmoney, money management, and credit score monitoring), and a network of Interactive Teller Machines (ITMs) that combine ATM convenience with live video teller assistance for extended-hours service. Underwriting and origination span personal loans, HELOC and HELOAN products, home improvement and HEAT energy-efficiency loans, auto loans, and mortgages originated through the BayCoast Mortgage subsidiary (NMLS #1082048, licensed in MA, CT, NJ, NH, RI, VA, and others). The product portfolio is organized into a tiered checking lineup (Free, Direct, Active, Preferred, Senior/Minor, RightStart, and Honor), savings products (Statement Savings, Savings Club, Money Market, CDs), multiple Mastercard credit card variants, Bounce Protection overdraft, safe deposit boxes, foreign currency exchange across 90 countries, and business services including commercial lending, cash management, cannabis banking, and iBanking.

BayCoast generates revenue primarily through net interest income on its loan book (personal, mortgage, commercial, HELOC, auto) net of deposit interest, supplemented by deposit account and overdraft fees (Bounce Protection up to $35 per item), loan origination and servicing fees, interchange and credit card fees, and fee income from wholly owned subsidiaries: Plimoth Investment Advisors (portfolio management for HNW individuals, institutions, and nonprofits), BayCoast Insurance (through Partners Insurance Group), and Priority Funding (manufactured and mobile home lending). Go-to-market is community-led and direct-to-consumer, with 40+ physical branches and ITMs, a Providence commercial lending office, a digital self-serve channel, and community marketing through financial education programs (K-12 modules, Learn2Earn with Banzai), Veterans Benefits Banking Program partnership, and HEAT Loan partnerships with Mass Save and Rhode Island Energy. In March 2026, Marie Pellegrino was named the bank's first woman president, with CEO Nicholas M. Christ retaining the CEO role and adding the chair of the board designation.

Name

BayCoast Bank

Legal name

BayCoast Bank

Website

https://baycoast.bank

Company type

Private

Founded year

1851

Operating status

Operating

Headcount range

101–250 employees

Short description

BayCoast Bank is a privately held community bank founded in 1851, operating 40+ branches across southeastern Massachusetts and Rhode Island and serving retail consumers, small and medium businesses, and specialized segments (seniors, youth, veterans) with full-service banking, mortgage, investment, and insurance offerings.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

Keywords

• Community banking services
• Commercial lending
• Mortgage lending
• Consumer deposits
• Investment advisory

Headquarters

HQ city

Swansea

HQ country

United States

HQ region

North America

Offices35 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Net Interest Income: Primary revenue from interest earned on loans (personal, mortgage, commercial, HELOC, auto) minus interest paid on deposits. Spread-based income from lending operations.
2. Deposit Account Fees: Monthly maintenance fees on certain checking/savings accounts when minimum balance requirements not met, ATM fees for non-network usage, overdraft fees (Bounce Protection up to $35 per item), and account service charges.
3. Loan Origination and Servicing: Income from originating mortgage loans through BayCoast Mortgage, commercial loans, and consumer loans including origination fees and servicing rights.
4. Subsidiary Income: Revenue from subsidiaries including BayCoast Mortgage Company (mortgage banking), Plimoth Investment Advisors (investment management fees), BayCoast Insurance, and Priority Funding (manufactured home lending).
5. Credit Card Income: Interchange income from debit and credit card transactions, annual fees on certain credit cards (e.g., $99 for low rate Platinum), balance transfer fees, and cash advance fees.
6. Other Banking Services: Foreign currency exchange fees (up to $1,000 for 90 countries), safe deposit box rental fees ($40-$150 annually), wire transfer fees, and money order fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

BayCoast Bank is a community bank that provides personal and business deposit accounts (checking, savings, money market, CDs), consumer and commercial loans (mortgages, HELOC, personal, auto, commercial real estate), credit cards, insurance, and investment advisory services to individuals, businesses, and municipalities in southeastern Massachusetts and Rhode Island through 40+ branch locations, Interactive Teller Machines, and digital channels, supplemented by wholly-owned subsidiaries BayCoast Mortgage, Plimoth Investment Advisors, BayCoast Insurance, and Priority Funding.

Product overview

BayCoast Bank is a community bank serving Massachusetts and Rhode Island with a comprehensive suite of banking products organized across personal and business segments. The core product portfolio includes multiple checking account variants (Free Checking, Active Checking, Direct Checking, Preferred Checking, Senior/Minor Checking, RightStart for youth, and Honor Checking for veterans) designed to serve diverse customer segments from basic banking to high-yield options. Savings offerings encompass Statement Savings, Savings Club with customizable disbursement dates, Certificates of Deposit, and Money Market Accounts. The lending suite features Personal Loans (unsecured and collateral-based), Home Equity products (HELOC and HELOAN), Home Improvement Loans, HEAT Energy Loans, and Auto Loans. The bank operates digital banking platforms including online and mobile banking with mobile check deposit, card controls, money management tools, and P2P payments. Additional services include credit cards (multiple Mastercard variants including Platinum, Rewards, and Secured), ITMs, foreign currency exchange, safe deposit boxes, and overdraft protection. The bank also maintains affiliated brands including BayCoast Mortgage (mortgage lending), Plimoth Investment Advisors (investment management), Priority Funding (manufactured home financing), and BayCoast Insurance. Business services encompass commercial lending, cannabis banking, and cash management solutions.

Differentiator

Problem solved

Functional benefit

Brands

• BayCoast Mortgage: Mortgage lending subsidiary offering home purchase financing, refinancing, and related mortgage products.
• Plimoth Investment Advisors
• Priority Funding
• BayCoast Insurance
• BayCoast Financial Services

Products and services

• Free Checking Account Basic personal checking account with no monthly service fees, no minimum balance requirements, no transaction fees, unlimited check writing, and free starter pack of checks; for individuals seeking everyday banking.
• Active Checking Interest-earning personal checking account paying 0.15% APY on balances up to $25,000, with ATM fee refunds up to $25 per qualification period; for active banking customers who maintain direct deposit, 12 debit card purchases, and eStatement enrollment.
• Direct Checking Standard personal checking account with a $3 monthly maintenance charge waived by one direct deposit per statement cycle or maintaining a $1,500 average daily balance; $10 minimum opening deposit.
• Preferred Checking Premium interest-bearing checking for higher-balance customers, paying interest on $500+ balances and including preferred CD rates, free blue custom checks, automatic $500 overdraft line of credit qualification, and no ATM fees at BayCoast ATMs.
• Senior/Minor Checking Checking account designed for seniors aged 65 and older and minors aged 18 and under, with monthly maintenance charges waived for qualifying ages, free blue custom checks, and interest paid on average daily balances above $500.
• RightStart Checking Account Debit card account for children ages 6-17 with parental controls, including the Learn2Earn financial literacy rewards program that pays $5-$20 cash rewards for completing age-appropriate Banzai financial education activities.
• Honor Checking Specialty checking account for active duty and retired military personnel and veterans with $5 monthly fee waived by direct deposit, interest on balances above $500, ATM fee refunds up to $25 per cycle, free yearly custom checks, and one free Statement Savings account.
• Statement Savings Basic personal savings account with a $10 minimum opening deposit, no monthly maintenance fee when $10 average daily balance is maintained, and interest compounded and credited monthly on $10+ balances.
• Savings Club Goal-based savings account with $5 minimum opening deposit, special interest rate on $10+, customizable disbursement dates, optional automatic monthly deposits, and no monthly maintenance charge.
• Money Market Account Interest-bearing savings account earning higher rates than standard checking, requiring a $1,000 minimum opening deposit and $1,000 average daily balance to waive the $5 monthly maintenance fee.
• Certificates of Deposit Fixed-rate term deposits available in 6 to 60 month terms, allowing customers to lock in interest rates and customize terms for specific financial goals; early withdrawal penalties may apply.
• Personal Loans Fixed-rate personal loans offered as unsecured or savings-collateralized products for debt consolidation, large purchases, and credit building, with monthly installment repayment terms.
• Home Equity Line of Credit (HELOC) Revolving credit line using home as collateral, with variable rates based on WSJ Prime Rate, typically no closing costs, a 10-year draw period, and a 10-year repayment period.
• Home Equity Loan (HELOAN) Fixed-rate lump-sum second mortgage using home equity, offering a 0.25% autopay discount, no prepayment penalty, and availability for investment properties.
• Home Improvement Loans Fixed-rate loans for home repairs, renovations, and energy-efficient upgrades, with flexible loan amounts and a simple local application process.
• HEAT Loan Interest-free loan program for residential energy-efficient improvements including weatherization, heating systems, solar hot water, and ENERGY STAR windows, offered in partnership with Mass Save (Massachusetts) and Rhode Island Energy.
• BayCoast Auto Loans Vehicle financing with flexible terms and competitive rates, with a 0.25% rate savings when automatic payments are set up from a BayCoast checking or savings account.
• Mobile Banking App Comprehensive mobile banking application offering mobile check deposit (Snap Deposit), card on/off controls, spending limits, merchant restrictions, money management tools, person-to-person payments, credit score monitoring, and purchase rewards.
• Online Banking Full-featured digital banking platform with account access, bill payment, eStatements, check images, and portfolio tracking available 24/7.
• Debit Mastercard Chip-enabled Mastercard debit card with contactless payment capability, worldwide acceptance wherever Mastercard, NYCE, PLUS, or MoneyPass logos are displayed, with no purchase, annual, or BayCoast ATM fees.
• Consumer Credit Cards Multiple Mastercard credit card options including Platinum (0% intro APR for 6 months), Platinum Rewards (1% cash back, $50 bonus after $1,000 spend), Low Rate Platinum ($99 annual fee), World Mastercard (3% travel/dining, 2% gas, 1% other, $0 first year then $95), and Platinum Secured Card.
• Bounce Protection Discretionary overdraft service providing up to $500 coverage for personal accounts and $1,000 for business accounts, with overdraft fees of up to $35 per item.
• Interactive Teller Machines (ITMs) Video-assisted banking machines combining ATM convenience with live personal banker service through secure video sessions, available beyond regular branch hours for withdrawals, deposits, check cashing, loan payments, and transfers.
• Foreign Currency Exchange International currency exchange service for up to 90 foreign countries with competitive rates, available up to $1,000 for both customers and non-customers.
• Safe Deposit Boxes Secure on-premises storage for valuables and important documents, available in multiple sizes with annual rental fees ranging from $40 to $150.
• Easy Money Transfers (P2P Payments) Person-to-person payment service integrated within online and mobile banking (Popmoney) allowing real-time money transfers via email or mobile number, with recurring payment scheduling, one-time password security, and fraud detection.
• BayCoast Mortgage Wholly-owned mortgage lending subsidiary offering home purchase financing, refinancing, VA loans with no down payment options, construction loans, and related mortgage products under NMLS #1082048 across MA, CT, NJ, NH, RI, VA and other states.
• Plimoth Investment Advisors Wholly-owned investment advisory subsidiary providing portfolio management services for high-net-worth individuals, institutional clients, and nonprofits, specializing in fixed-income, equity selection, and security selection with long-term investment strategies.
• Priority Funding Wholly-owned affiliate providing manufactured and mobile home financing solutions not offered directly by BayCoast Bank.
• BayCoast Insurance Insurance subsidiary offering tailored personal and business insurance solutions through Partners Insurance Group.
• Business Checking Business deposit account suite including Free Business Checking, Business Analysis Checking, Right Fit Checking, Municipal/Non-Profit Checking, and IOLTA (Interest on Lawyers' Trust Accounts) accounts.
• Commercial Lending Business lending services including commercial real estate loans, working capital lines, small business lending, business lines and loans, business development partnerships, Invest MA program, and dedicated Providence Lending Office for regional commercial coverage.
• Cannabis Banking Services Specialized banking services for cannabis-related businesses operating legally in Massachusetts and Rhode Island, providing compliant deposit, lending, and treasury solutions for this restricted industry.
• Cash Management Solutions Business treasury services for managing cash flow, collections, and payments, including iBanking online business banking platform and related cash management tools.
• Individual Retirement Accounts (IRAs) Retirement savings accounts including Traditional and Roth IRA options for personal investing and tax-advantaged retirement planning.
• BayCoast Financial Services Investment advisory service offering long-term investment strategies with diversified portfolios focused on balancing risk and return.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Veterans Benefits Banking Program (VBBP)minorGTM or Marketing Partner · 1 January 2019Partnership with VA and AMBA (American Military Benefits Association) initiated in 2019. Program encourages veterans to receive benefits through direct deposit into bank accounts, promoting financial empowerment and security.
• BanzaiminorStrategic or Co-development PartnerFinancial education partner for RightStart Account's Learn2Earn program. Banzai provides age-appropriate financial literacy activities for children ages 6-17. Children complete educational modules through Banzai platform and earn cash rewards ($5-$20) deposited into their RightStart accounts.
• Mass Save (Massachusetts)minorGTM or Marketing PartnerHEAT Loan Program partner for residential energy-efficient improvements in Massachusetts. Participating lender offering interest-free loans up to $25,000 for weatherization, heating systems, solar hot water, windows, and other energy improvements.
• Rhode Island EnergyminorGTM or Marketing PartnerHEAT Loan Program partner for Rhode Island residential energy-efficient improvements. Homeowners obtain energy assessments and access interest-free loans for qualifying improvements through the program.
• BayCoast Mortgage CompanycoreOEM/ Whitelabel/ Licensing PartnerPrimary mortgage lending subsidiary offering residential mortgages, VA loans, construction loans, and refinance options. Operates under NMLS #1082048 with licensed operations in MA, CT, NJ, NH, RI, VA and other states.
• Plimoth Investment AdvisorscoreOEM/ Whitelabel/ Licensing PartnerInvestment management subsidiary providing portfolio management for high-net-worth individuals, institutional clients, and nonprofits. Specializes in fixed-income, equity selection, and security selection with long-term investment strategies.
• Priority FundingminorOEM/ Whitelabel/ Licensing PartnerAffiliate company providing manufactured and mobile home loans. Referenced as Priority Funding for specialized lending products not offered directly by BayCoast Bank.
• Partners Insurance GroupminorChannel Partner/ Reseller/ DistributorInsurance services partner offering tailored insurance solutions. BayCoast Bank refers customers to Partners Insurance for personal and business insurance products.
• MastercardcoreTechnology or IntegrationDebit and credit card network partner. BayCoast issues Debit Mastercard and consumer credit cards under Mastercard brand with chip technology, contactless payments, and Zero Liability Protection.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/baycoastbank
• Facebookfacebook.com/baycoastbank
• LinkedInlinkedin.com/company/1636335

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BayCoast Bank