Citi Bike

What Citi Bike does

Citi Bike is New York City's official public bicycle sharing system, launched in 2013 and operated by Lyft Bikes and Scooters, LLC (a subsidiary of Lyft, Inc.) under a public-private partnership with the New York City Department of Transportation and title sponsorship from Citigroup Inc. The system runs the nation's largest bikeshare network with approximately 30,000 bikes across more than 2,200 docking stations spanning Manhattan, Brooklyn, Queens, the Bronx, Jersey City, and Hoboken, supported by a near-1,000-person operational team of mechanics, valets, and station technicians.

The core product is a dock-based bike-share platform comprising two bike classes (Classic and next-generation pedal-assist ebikes) accessed through the Citi Bike and Lyft mobile apps via QR-code unlocking. System-level data is published in real time via the General Bikeshare Feed Specification (GBFS) and historical trip-level data is made available for developer and municipal use. The platform integrates natively with the Lyft app and is bundled into Lyft Pink All Access, allowing riders to unlock bikes within Lyft's broader multimodal rideshare product. Recent product investments include a fleet expansion to roughly 50% ebikes by end of 2024, station electrification, the launch of NJ-only ebike reservation and pause features, and a 2026 reduction of max pedal-assist speed to 15mph to comply with a NYC mayoral directive.

Revenue is generated through a multi-tier subscription and usage-based pricing model: $4.99 single rides, $25 day passes, $239 annual memberships (or $199 via Lyft Pink All Access bundle), $191.20 per-employee corporate rates through Citi Bike for Business, and $5/month reduced-fare memberships for NYCHA, SNAP, and CDCU members, supplemented by per-minute ebike surcharges, hotel and station sponsorship add-ons, and Bike Angels reward-driven rebalancing. Customer segments span individual commuters and tourists, hundreds of corporate employers (Citi, Bloomberg, MasterCard, Peloton, and 300+ others), and targeted equity programs for low-income residents, youth (SYEP), and adaptive cyclists, with diversified risk across a mass-market user base rather than concentrated anchor accounts.

Name

Citi Bike

Legal name

Lyft Bikes and Scooters, LLC

Website

https://citibikenyc.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Citi Bike is New York City's official bike-share system, operated by Lyft under a public-private partnership with NYC DOT and title sponsorship from Citigroup. It runs the largest U.S. bikeshare network — ~30,000 bikes across 2,200+ stations in five NYC boroughs plus Jersey City and Hoboken — serving commuters, tourists, corporate clients, and equity-program participants.

Ownership category

akta.pro rank

Product category

Bicycle Sharing and Urban Mobility Services

NAICS

Transit and Ground Passenger Transportation (485), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Bikeshare (Station-Based/Docked) (TLAFAMAE)

akta.pro secondary industries

Shared Mobility Operations & Fleet Services (Charging/Swapping, Rebalancing, Maintenance) (TLAFAMAJ), Station-Based Bike Rentals (Bikeshare) (THADAGAD), Bike Rental, Demo & Tour Operators (Retail-Adjacent) (CRAMAHAJ)

Keywords

• Bike sharing system
• Bicycle rental service
• Electric bike sharing
• Urban mobility service
• Membership transit pass

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Annual Memberships: Annual membership at $239/year providing unlimited 45-minute rides on classic bikes, free unlocks, reduced ebike rates, and Bike Angels program access. Also available as $199/year through Lyft Pink All Access.
2. Day Passes: 24-hour day passes at $25 providing unlimited 30-minute rides on classic bikes.
3. Single Rides: One-time rides at $4.99 for 30 minutes on classic bikes, with $0.41/min for additional time or ebike upgrades.
4. Ebike Surcharges: Additional per-minute charges for ebike usage: $0.41/min for casual riders, $0.27/min for members. Extra time fees of $0.27/min after free ride duration.
5. Corporate/Business Subscriptions: Citi Bike for Business program where employers subsidize annual memberships at $191.20/employee (20% discount) or offer ride credits through Lyft Pass.
6. Reduced Fare Memberships: $5/month discounted memberships for eligible low-income residents (NYCHA, SNAP, CDCU members).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Citi Bike operates a dock-based public bicycle sharing system across New York City and New Jersey, offering classic pedal bikes and pedal-assist electric bikes unlocked via QR code through the Citi Bike and Lyft mobile apps. Customers access the service through Single Rides, Day Passes, Annual Memberships, corporate accounts, or community reduced-fare programs. The service integrates with Lyft's broader rideshare platform and provides supplementary community programs, corporate benefits, and member rewards.

Product overview

Citi Bike is NYC's official bike sharing system operated by Lyft/Motivate, functioning as a unified mobility platform offering dock-based bike rentals across Manhattan, Brooklyn, Queens, The Bronx, Jersey City, and Hoboken. The core offering comprises two bike types (Classic Bikes and pedal-assist Electric Bikes) accessible through multiple purchase options including Single Rides ($4.99), Day Passes ($25), Annual Memberships ($239), and Lyft Pink All Access ($199). The platform integrates with Lyft for cross-app bike unlocking and combined rideshare membership. Supplementary offerings include Reduced Fare programs ($5/month for eligible residents), Citi Bike for Business corporate accounts, community programs (Adaptive Cycling, Weekly Rides, SYEP, Ride Leader Academy), and member perks (Bike Angels rewards, valet service, fixit stands). System data is published via GBFS real-time feeds.

Differentiator

Problem solved

Functional benefit

Brands

• Lyft Pink All Access: Combined membership offering Citi Bike benefits plus Lyft rideshare perks including free Priority Pickup upgrades, exclusive pricing on Lyft Lux, Preferred, and XL rides, and relaxed Lyft ride cancellations.
• Reduced Fare Bike Share
• Citi Bike for Business

Products and services

• Single Ride One-time ride option priced at $4.99 including the first 30 minutes on a classic bike. Ebike upgrades cost $0.41/min additional. Suitable for occasional users, visitors, and tourists who need a single trip.
• Day Pass 24-hour unlimited 30-minute rides on classic bikes for $25/day. Ebike upgrades cost an additional $0.41/min in NYC or $0.35/min in NJ. Designed for tourists and visitors exploring the city.
• Citi Bike Annual Membership Annual membership at $239/year (or $19.92/month) providing unlimited 45-minute rides on classic bikes, reduced ebike pricing at $0.27/min, free unlocks, 5 free guest passes annually, and eligibility for the Bike Angels rewards program.
• Lyft Pink All Access Combined membership at $199/year bundling all Citi Bike annual benefits with Lyft rideshare perks including free Priority Pickup upgrades, exclusive pricing on Lyft Lux/Preferred/XL rides, and relaxed cancellation policies. Also provides access to bikes and scooters across the US.
• Reduced Fare Bike Share Subsidized membership program at $5/month for NYCHA, JCHA, and HHA residents, and SNAP recipients. Includes unlimited 45-minute classic rides, $0.14/min ebike rides, no unlock fees, and 5 free guest passes annually. Administered in partnership with Healthfirst.
• CDCU Discounted Membership $5/month discounted memberships for low-income members of select Community Development Credit Unions including Brooklyn Cooperative Federal Credit Union, Lower East Side People's Federal Credit Union, and NYU Federal Credit Union.
• Citi Bike for Business Corporate membership program offering subsidized annual memberships ($191.20/employee after 20% discount) or pay-per-ride Lyft Pass credits. Includes admin portal, automated distribution, usage reports, and nationwide bikeshare access. Available to organizations with 25+ employees.
• Citi Bike Classic and Electric Bikes Dock-based bike rental fleet comprising standard pedal classic bikes and next-generation pedal-assist electric bikes with double the battery life, stronger motors, more seat-height options, LED front lights, and reflective paint. Maximum pedal assist speed reduced to 15mph per NYC directive. Unlocked via QR code through the Citi Bike or Lyft app.
• Citi Bike for Hotels Hotel guest amenity program allowing properties to provide Citi Bike ride access to their guests as an alternative to maintaining their own bike fleet.
• Station Sponsorship Sponsored station program allowing organizations to sponsor individual docking stations as an amenity for residents, tenants, or customers.

Quantifiable outcome

• Over 4 million rides per month (monthly record)
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• CitiflagshipGTM or Marketing PartnerTitle Sponsor of Citi Bike program. Provides naming rights, brand visibility, and financial sponsorship. The program operates under the Citi Bike brand name.
• NYC Department of TransportationflagshipStrategic or Co-development PartnerCity Partner providing municipal oversight, infrastructure coordination, and regulatory support. Citi Bike operates as a public-private partnership with the city.
• MotivatecoreImplementation/ SI/ Consulting PartnerGlobal leader in bike share operating the Citi Bike program. Handles day-to-day operations including repairs, rebalancing, station maintenance, and marketing.
• LyftcoreOEM/ Whitelabel/ Licensing PartnerParent company and operator of Citi Bike through Lyft Bikes and Scooters LLC. Provides app integration, corporate structure, and Lyft Pink All Access bundle.
• HealthfirstminorStrategic or Co-development PartnerPartnership to expand access to bikeshare through reduced fare programs for eligible residents.
• Community Development Credit Unions (CDCU)minorChannel Partner/ Reseller/ DistributorParticipating credit unions provide activation codes for $5/month discounted memberships to low-income members. Includes Brooklyn Cooperative Federal Credit Union, Lower East Side People's Federal Credit Union, and NYU Federal Credit Union.
• Achilles InternationalminorStrategic or Co-development PartnerPartnership to provide free adaptive cycling opportunities for New Yorkers with disabilities. Weekly sessions held in Manhattan, Brooklyn, Queens, and the Bronx from May to November.
• NYC Department of Youth and Community Development (DYCD)minorStrategic or Co-development PartnerPartnership for Summer Youth Employment Program (SYEP), providing up to 1,200 free two-month memberships annually for participants aged 16-24.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bay Wheels (Lyft Bikeshare): Lyft-operated station-based bikeshare in San Francisco Bay Area. Same parent operator (Lyft Bikes and Scootters, LLC), same technology stack, and same pricing model — making it the closest direct comparable to Citi Bike.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights6 records

Customer concentration

• Instagraminstagram.com/citibike
• Xx.com/CitiBikeNYC
• Facebookfacebook.com/CitibikeNYC
• LinkedInlinkedin.com/company/citi-bike

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citi Bike