Hello Lamp Post
Hello Lamp Post is a London-based SaaS company that builds AI-powered "Digital Team Members" — QR-code-activated conversational assistants — for airports, government agencies, universities, and waste and environmental organizations across the UK, US, Canada, and Australia.
- Company typePrivate
- Founded2013
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Hello Lamp Post does
Hello Lamp Post Limited is a privately-held UK SaaS company, founded in 2013 and headquartered in London, that builds AI-powered "Digital Team Members" — conversational assistants accessed via QR-code-activated web chat, SMS, or WhatsApp without requiring an app download. The platform lets organizations in airports, local and central government, universities, waste management, environmental agencies, tourism, and property management deliver 24/7 information, automate repetitive public-facing queries, and capture real-time engagement analytics through an accompanying dashboard. The company has productized the core platform into three sector sub-brands — Hello Airport, Hello Recycling, and Hello Environment — and serves 150+ customers across the UK, US, Canada, and Australia, with visible reference deployments including CVG, Birmingham, Glasgow, and Stansted Airports, LA Sanitation, City and County of Denver, the UK Environment Agency, University of British Columbia, and Sydney Harbour Federation Trust.
Revenue is generated through bespoke annual subscriptions priced by the number of Digital Team Members deployed, sold via an enterprise sales-led motion with "Book a Demo" and contact-form CTAs as primary conversion paths. The company maintains a 14-person team led by three co-founders (Tiernan Mines, CEO; Ben Barker, COO; Sam Hill, Chief of Product), with a Vice President of North America and growth specialist indicating active US/Canada commercialization. A 2020 funding round included Microsoft and Social Tech Trust as investors; no further institutional rounds, acquisitions, or revenue figures are publicly disclosed, and ownership remains founder-led with no parent company identified.
Hello Lamp Post firmographics
Firmographics- Name
- Hello Lamp Post
- Legal name
- HELLO LAMP POST LIMITED
- Website
- https://hlp.city
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hello Lamp Post is a London-based SaaS company that builds AI-powered "Digital Team Members" — QR-code-activated conversational assistants — for airports, government agencies, universities, and waste and environmental organizations across the UK, US, Canada, and Australia.
- Ownership category
- akta.pro rank
Hello Lamp Post industry classification
Industry- Product category
- Conversational AI Engagement Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Team Messaging & Chat (BPAMAMAA)
- akta.pro secondary industries
- Community/Group Chat Platforms (BPAMACAH), Messaging-Led Community Platforms (Chat/Group Communities) (MPACAJAE)
Keywords
Where Hello Lamp Post is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Hello Lamp Post business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Revenue model
- Digital Team Members Subscription: Bespoke pricing model based on the number of Digital Team Members required by the organization. Likely subscription-based with annual or multi-year contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bespoke enterprise pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Hello Lamp Post product offering
Product offeringCore offering
Hello Lamp Post provides AI-powered Digital Team Members that engage audiences in physical locations through QR code-activated conversational interfaces accessible via web chat, SMS, or WhatsApp. The platform enables organisations to deliver 24/7 real-time support, automate responses to repetitive queries, capture feedback, and surface analytics across sectors such as airports, local and central government, universities, and waste management. Bespoke subscription contracts are scoped to the number of Digital Team Members deployed.
Product overview
Hello Lamp Post offers a unified engagement platform centered on AI-powered Digital Team Members. The core product enables organizations to deploy QR code-activated conversational interfaces accessible via web chat, SMS, or WhatsApp. Sector-specific sub-brands including Hello Airport (for aviation), Hello Recycling (for waste management), and Hello Environment (for environmental initiatives) extend the platform to specific verticals. The platform includes an Engagement Dashboard for analytics and insights, and supports multi-language accessibility features.
Differentiator
Problem solved
Functional benefit
Brands
- Hello Airport: Digital Team Member solution specifically for airports to improve passenger experiences and operational efficiency.
- Hello Recycling
- Hello Environment
Products and services
- Hello Lamp Post Platform The core conversational AI engagement platform that creates Digital Team Members to connect organisations with their audiences through QR code-activated chat interfaces accessible via web chat, SMS, or WhatsApp, providing real-time support, information delivery, and feedback collection across physical locations.
- Digital Team Members AI-powered custom-branded digital assistants that provide real-time support by answering questions, delivering information, automating workflows, and capturing feedback. Sold to enterprise and government clients on a bespoke subscription basis per Digital Team Member deployed.
- Hello Airport Sector-specific Digital Team Member solution for airports, providing passenger assistance, real-time updates, and operational support to improve passenger experiences and accessibility for airport operators.
- Hello Recycling Sector-specific Digital Team Member solution for waste and recycling, helping residents improve recycling habits through accessible guidance, local regulations information, and smarter waste education for waste management organisations.
- Hello Environment Sector-specific Digital Team Member solution helping communities become more resilient by providing information and guidance on environmental risks, climate action, and flood preparedness for environmental organisations.
Quantifiable outcome
- Saves 175+ staff days, generates 19,444 interactions with 10,069 users per deployment
- +4 more outcomes
Companies that use Hello Lamp Post
Customer profileNamed customers18 records
Segments11 records
Ideal customer profiles7 records
Hello Lamp Post technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Hello Lamp Post partnerships and signals
Strategic signalScale indicators16 records
Recent moves5 records
Expansion highlights5 records
Hello Lamp Post competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hello Lamp Post social profiles
Digital presenceHello Lamp Post financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hello Lamp Post leadership team
Management profileNumber of profiles
Profiles7 records
Hello Lamp Post funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hello Lamp Post M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hello Lamp Post
What does Hello Lamp Post do?
Hello Lamp Post provides AI-powered Digital Team Members that engage audiences in physical locations through QR code-activated conversational interfaces accessible via web chat, SMS, or WhatsApp. The platform enables organisations to deliver 24/7 real-time support, automate responses to repetitive queries, capture feedback, and surface analytics across sectors such as airports, local and central government, universities, and waste management. Bespoke subscription contracts are scoped to the number of Digital Team Members deployed.
Is Hello Lamp Post a public or private company?
Hello Lamp Post is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hello Lamp Post founded?
Hello Lamp Post was founded in 2013. It employs 11 to 50 people.
Where is Hello Lamp Post based?
Hello Lamp Post is headquartered in London, United Kingdom, in the Europe region.
How does Hello Lamp Post make money?
One revenue line is on record: digital Team Members Subscription.
Does Hello Lamp Post have an API?
No public API is recorded for Hello Lamp Post.
What industry is Hello Lamp Post in?
Hello Lamp Post's product category is Conversational AI Engagement Software. Its primary akta.pro industry code is BPAMAMAA, Team Messaging & Chat, with a secondary code of BPAMACAH, Community/Group Chat Platforms. Its NAICS code is 5182 and its SIC code is 7370.