Allzone

What Allzone does

Allzone is a Spanish e-commerce company headquartered in Alcobendas, Spain, founded in 2019, that sells consumer electronics (tablets, PCs, smartphones) and clothing directly to consumers through its shopenzona.es online storefront, serving buyers in Spain and Portugal. The company's product surface is centered on a customer service portal that integrates account management, order tracking, returns status monitoring, and warranty coverage for past purchases, supplemented by phone and email contact center support. The business model is a direct-to-consumer online retail model with a horizontal segmentation approach aimed at the Iberian consumer market; pricing is not publicly disclosed.

The company's go-to-market is direct e-commerce rather than marketplace or wholesale distribution, and it relies on a single storefront URL (shopenzona.es) with localized Spanish and Portuguese versions. Allzone's core technology is a standard e-commerce and customer service stack with no proprietary AI or differentiated platform features disclosed. The company received a Google for Startups program backing in February 2021, with no subsequent disclosed funding events. In 2026, Allzone entered concurso de acreedores (Spanish insolvency proceedings) while continuing to operate its customer service function; the company reports that 98% of customer claims have been resolved and that consumer organization OCU has rated it above Amazon in customer satisfaction assessments. The company is privately held, has 11-50 employees, and has no disclosed management team, partnerships, M&A activity, or patents/trademarks in the available data.

Name

Allzone

Legal name

Allzone

Website

https://allzone.es

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

11–50 employees

Short description

Allzone is a Spanish e-commerce company selling consumer electronics and clothing online to consumers in Spain and Portugal through its shopenzona.es storefront, with an integrated customer service portal for order tracking, returns, and warranty support.

Ownership category

akta.pro rank

Headquarters

HQ city

Alcobendas

HQ country

Spain

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D

Distribution channels1 record

Marketing channels1 record

Core offering

Allzone operates an online e-commerce storefront (shopenzona.es) selling consumer electronics — including tablets, PCs, smartphones — and clothing to individual consumers in Spain and Portugal. Alongside the storefront, the company maintains a customer service portal (shopenzona.es/sac/) that provides order tracking, returns status, warranty support, and contact center services (phone and email) for existing customers.

Product overview

Allzone operates as a customer service and order management platform serving customers in Spain and Portugal. The core offering consists of a customer service portal that integrates order tracking, returns management, and account management capabilities. The platform is complemented by warranty and support services for existing customers and contact center services via telephone and email. The company has faced insolvency proceedings (concurso de acreedores) with 98% of claims resolved, and has been rated by OCU above Amazon in customer satisfaction.

Differentiator

Problem solved

Functional benefit

Products and services

• shopenzona.es E-commerce Storefront Online retail storefront at shopenzona.es offering consumer electronics (tablets, PCs, smartphones) and clothing for purchase by consumers in Spain and Portugal.
• Customer Service Portal A customer-facing service portal providing account management, order tracking, returns and refund status, warranty support, and phone/email contact capabilities for Allzone customers in Spain and Portugal.

Quantifiable outcome

• 98% of customer claims resolved during bankruptcy proceedings

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights2 records

Regional players

• Fnac España: French-origin electronics, media and apparel retailer with Iberian operations. Comparable on Iberian market presence and consumer electronics/product mix.
• Worten: Portuguese-founded electronics and appliance retailer with a strong Iberian footprint. Comparable on product categories (PCs, smartphones, tablets) and Iberian geography, though it operates broader omnichannel retail.
• Zalando (Iberia): Leading European apparel and accessories e-commerce retailer with Spanish and Portuguese storefronts. Comparable on the clothing/apparel side of Allzone's assortment and Iberian customer base.

Broad incumbents

• AliExpress: Major cross-border marketplace selling low-cost electronics, smartphones, and apparel to Spanish consumers. Competes for the same price-sensitive consumer electronics and clothing shopper as Allzone.
• eBay España: Global marketplace selling consumer electronics and apparel to Spanish consumers. Competes for the same online consumer electronics and clothing demand as Allzone.
• El Corte Inglés: Spain's leading department store chain selling consumer electronics, apparel and general merchandise. Overlaps with Allzone's mixed electronics + clothing assortment for Spanish consumers.
• MediaMarkt: Large pan-European consumer electronics retailer active in Spain. Directly competes with Allzone's electronics assortment and serves the same Spanish consumer base.
• Amazon Spain: The dominant Spanish e-commerce marketplace selling the same electronics and apparel categories Allzone historically sold, and explicitly cited in the OCU comparison data. Provides the competitive benchmark.

Emerging players

• Coolmod: Spain-based specialty retailer focused on PC components and gaming hardware. Comparable on Iberian geography and a consumer electronics/specialist e-commerce model.

Direct peers

• PCComponentes: Iberian-focused consumer electronics e-commerce retailer selling PCs, smartphones, tablets and related gear. Directly comparable to Allzone on product mix (consumer electronics) and Spain/Portugal market focus.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allzone