What RACSA does

RACSA is a Costa Rican state-owned telecommunications and digital integrator, operating as a subsidiary of Grupo ICE since its founding in 1922. The company provides a portfolio spanning enterprise connectivity (SDN-based Internet, VPN, SD-WAN), 5G fixed wireless access (FWA), cloud infrastructure (AWS and Cisco solutions delivered with local billing and Spanish-language support), biometric identity verification (BIOmetric ID, VID), and a suite of government digital platforms (SICOP procurement, Tramite ¡YA!, VES electronic windows, RACSA 1311 citizen hotline, and the IDC Digital Identity platform co-developed with GET Group for the Tribunal Supremo de Elecciones). Its technology stack includes the first commercial 5G Stand Alone network in Central America, deployed on the 3.5 GHz band in partnership with Nokia, with geo-redundant core infrastructure and ISO 18013-5-compliant identity services.

The business operates on a primarily subscription-based model with multi-year contracts for enterprise and government clients, supplemented by transaction-based fees for citizen-facing services and managed-services pricing for colocation and cloud offerings. Residential 5G FWA is sold on monthly subscriptions ranging from ₡16,500 to ₡25,500 (promotional) with three published tiers (50/150/200 Mbps), while enterprise and government deals are custom-quoted via a dedicated sales line (800-NEGOCIO). Distribution combines direct sales for enterprise/government, self-service online acquisition for residential 5G, a growing network of authorized commercializers, and physical VES service windows embedded inside Correos de Costa Rica branches nationwide across all seven Costa Rican provinces.

Customer concentration skews toward the public sector and large regulated enterprises, with named anchors including TSE, CCSS, the Judicial Branch, Banco Popular, DGME, and MSP. The company markets through its own blog, LinkedIn, Facebook, X, Instagram, YouTube, and TikTok, participates in industry events, and has received international recognition including the Best Government Identity Program award at High Security Printing Latin America 2026. RACSA is registered as a public limited company (sociedad anónima) domiciled in Costa Rica and is wholly government-owned through Grupo ICE.

Name

RACSA

Legal name

Radiográfica Costarricense S.A.

Website

https://racsa.go.cr

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

101–250 employees

Short description

RACSA is a Costa Rican state-owned digital integrator and telecom subsidiary of Grupo ICE, delivering 5G connectivity, cloud (AWS/Cisco), biometric identity verification, and e-government platforms (SICOP, IDC, Tramite ¡YA!) to public-sector institutions, enterprises, financial firms, healthcare providers, and citizens across all seven provinces.

Ownership category

akta.pro rank

Product category

Telecommunications and Digital Government Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621)

SIC

Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Single Sign-On (SSO) & Federation (BPAMAEAF)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Federation & Identity Standards (SAML/OIDC/OAuth, Federation Hubs) (HDADAAAG), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Fixed wireless broadband
• 5G network services
• E-government platforms
• Cloud infrastructure services
• Digital identity verification

Headquarters

HQ city

San José

HQ country

Costa Rica

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Enterprise Connectivity Services: Recurring connectivity services for enterprises and government including Internet Empresarial (SDN-based), VPN networks, SD-WAN, and 5G enterprise networks. Revenue generated through subscription contracts with monthly/annual billing.
2. Internet Fijo 5G Residential and Business: Fixed wireless 5G Internet service sold to residential customers and businesses with tiered speed plans (50 Mbps to 200 Mbps). Equipment (WiFi 6 terminal) included in pricing. Monthly recurring subscription.
3. AWS Cloud Services: Cloud infrastructure services including AWS EC2 (Elastic Compute Cloud), AWS Backup, AWS Compute Cloud, AWS Contact Center, and AWS Disaster Recovery. Offered with local support, Spanish-language technical support, and local billing through RACSA as intermediary.
4. Digital Government Services: E-government digital services including SICOP (public procurement), Tramite ¡YA!, VES (electronic service windows), RACSA 1311 citizen services hotline, digital signatures, and passport/immigration processing. Fees charged per transaction or service.
5. Biometric and Identity Services: BIOmetric ID biometric verification services, VID (Identity Verification), and Digital Identity (IDC) platform services for public and private institutions to prevent identity fraud.
6. Colocation and Housing: Data center colocation services for enterprise equipment hosting with infrastructure and managed services.
7. Cisco Cloud Solutions: Cisco-powered cloud services including Cloud Networking, Cloud Security, and Cloud Collaboration (UCaaS). Provided as managed services to enterprises.
8. Receta Digital (Digital Prescription): Platform for managing and controlling prescription, commercialization, and dispensing of psychotropic and narcotic medications for healthcare sector.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

RACSA (Radiográfica Costarricense S.A.) is a state-owned digital integrator and telecommunications provider in Costa Rica, operating as part of Grupo ICE. It sells 5G connectivity (Internet Fijo 5G for homes and businesses, Redes Empresariales 5G with Network Slicing), enterprise connectivity (SDN-based Internet, VPN, SD-WAN), cloud and managed infrastructure (AWS services, Cisco cloud solutions, colocation), biometric identity verification (BIOmetric ID, VID, Identidad Digital Costarricense), and digital government platforms (SICOP, Tramite ¡YA!, VES, Receta Digital, ControlPAS, RACSA 1311). It serves government, enterprise, and residential customers across all seven provinces of Costa Rica.

Product overview

RACSA (Radiográfica Costarricense S.A.) operates as a digital integrator and telecommunications provider in Costa Rica, offering an integrated portfolio of connectivity solutions, digital government services, cloud infrastructure, and managed services. The product portfolio centers on 5G connectivity (Internet Fijo 5G and Redes Empresariales 5G), biometric identity solutions (BIOmetric ID and VID), and comprehensive digital government platforms (SICOP, Tramite ¡YA!, VES, RACSA 1311). Infrastructure offerings include AWS cloud services, Cisco networking/security/collaboration solutions, colocation, and videovigilancia. The ecosystem extends to educational management (SIGE360), healthcare (Receta Digital), public WiFi (ZIi), and specialized digital services including IDEALab, Gestor Documental, and ERP. RACSA serves government, financial, healthcare, educational, and enterprise sectors across all seven provinces of Costa Rica.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Fijo 5G Fixed wireless broadband service using 5G technology offering high-speed internet with unlimited data, self-installation, and WiFi 6 equipment capable of connecting over 100 devices simultaneously. Sold with tiered plans (50, 150, 200 Mbps) to homes and small businesses in Costa Rica.
• Redes Empresariales 5G Private 5G network solutions for organizations and government institutions with Network Slicing capability, enabling customized network configurations for specific industry needs. Targeted at enterprises requiring high-capacity, low-latency private 5G infrastructure.
• Internet Empresarial Business internet connectivity solution with SDN technology for enterprises and government organizations requiring reliable, high-performance network access. Includes Internet Fijo 5G service for businesses needing fiber-cut resilience.
• Redes VPN Virtual private network connectivity services providing secure encrypted connections for enterprise networks and remote access.
• SD-WAN Software-defined wide area network solution providing security and efficiency for business connectivity links with centralized management.
• BIOmetric ID Biometric verification and data integration service using fingerprint scanning and facial recognition from mobile devices to prevent identity fraud in commercial and government transactions. Includes real-time Proof of Life biometric technology; estimated ₡3 billion colones saved by banks in fraud prevention in first half 2025.
• Verificación de Identidad (VID) Digital identity verification solution querying citizen identity data through the Supreme Electoral Tribunal (TSE) database via fingerprint biometric authentication for government and private sector services.
• Identidad Digital Costarricense (IDC) Digital identity platform developed by the RACSA-GET Group 'Identidad del Futuro' consortium for the Tribunal Supremo de Elecciones (TSE). ISO 18013-5 compliant, operates 24/7, enables mobile-based identity verification and access to a virtual services ecosystem. Recognized as Best Government Identity Program at High Security Printing Latin America 2026.
• SIGE360 Integrated 360-degree management system for educational institutions and government operations, coordinating student records, enrollment, grades, and administrative processes.
• SICOP - Sistema Integrado de Compras Públicas Integrated public procurement system enabling electronic purchasing and selling operations for government institutions with transparency, digital signature validation, workflow automation, and multi-participant oversight.
• Tramite ¡YA! Digital platform for government administrative procedures enabling citizens and foreign nationals to complete immigration processes, company creation, digital invoicing, and sanitary registry online 24/7.
• VES - Ventanilla Electrónica de Servicios Electronic service window for citizen administrative procedures including passports, DIMEX immigration documents, and firearm carrying permits (ControlPAS). Operates physically at Correos de Costa Rica branches nationwide and integrates with the Virtual Appointment System launched December 2025.
• Regístrelo Digital platform for sanitary registration procedures enabling businesses to complete health registration requirements online with the Costa Rican Ministry of Health.
• Receta Digital Digital prescription platform for the healthcare sector managing and controlling prescription, commercialization, and dispensing of psychotropic and narcotic medications. Used by CCSS and other healthcare providers.
• ControlPAS Platform for firearm sales registration, inscription, and permit issuance, as well as regulation of private security companies and agents. Operated on behalf of the Ministerio de Seguridad Pública (MSP).
• Firma Digital Digital signature service enabling citizens to request appointments and obtain smart card readers for electronic document signing under Costa Rica's digital signature legal framework.
• Colocation y Housing Data center facility services providing physical space, power, and cooling for customer IT equipment with secure environment and connectivity. Operated from a Tier III Gold certified facility.
• Videovigilancia Video surveillance solutions for businesses including cameras, monitoring centers, and cloud storage capabilities for security monitoring.
• ZIi - Espacios Públicos Conectados Free public WiFi service deployed in parks, plazas, train stations, libraries, and civic centers as part of the national connectivity initiative operated in consortium with the Bicentennial Network.
• RACSA 1311 Citizen service hotline and information portal providing procedural guidance for government services including migration, SICOP, sanitary registration, firearm permits, business creation, factoring, and digital signature.
• AWS Cloud Services Amazon Web Services cloud portfolio offered locally in Costa Rica including EC2, Backup, Compute Cloud, Contact Center, and Disaster Recovery. RACSA provides local Spanish-language technical support, local billing, and specialized Costa Rican attention as the local AWS partner.
• Cisco Cloud Solutions Cisco-powered cloud services delivered by RACSA including Cloud Networking, Cloud Security, and Cloud Collaboration (Unified Communications as a Service / UCaaS) for enterprise customers in Costa Rica.

Quantifiable outcome

• Up to $925 million projected contribution to Costa Rican GDP by 2035 from 5G implementation
• +8 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered minor, core and major.

• Open EnglishminorStrategic or Co-development Partner · 1 April 2026RACSA participated in consortium with Open English for the 'Hello Brete' project promoted by INA (Instituto Nacional de Aprendizaje) for English language training services. The participation was reviewed and cleared by the Comptroller General of the Republic.
• CiscocoreTechnology or Integration · 23 September 2025Cisco provides cloud solutions integrated into RACSA's portfolio including Cloud Networking, Cloud Security, and Cloud Collaboration (UCaaS - Unified Communications as a Service). Partnership delivers enterprise-grade networking and security solutions to Costa Rican organizations.
• Amazon Web Services (AWS)coreTechnology or Integration · 29 August 2025AWS partnership enables RACSA to offer Amazon EC2, AWS Backup, AWS Compute Cloud, AWS Contact Center, and AWS Disaster Recovery services to Costa Rican enterprises and institutions. RACSA provides local Spanish-language technical support, local billing, and specialized attention from Costa Rica, reducing adoption barriers for local companies.
• GET Group (Consorcio Identidad del Futuro)coreStrategic or Co-development Partner · 25 July 2024RACSA partnered with GET Group in the consortium 'Identidad del Futuro' to develop and implement the Costa Rican Digital Identity (IDC) platform for the Tribunal Supremo de Elecciones (TSE). This platform operates 24/7, is ISO 18013-5 compliant, and enables secure digital identity verification. The partnership has been recognized internationally with the 'Best Government Identity Program' award at High Security Printing Latin America 2026.
• NokiacoreTechnology or Integration · 25 July 2024Nokia provides 5G network infrastructure for RACSA's Stand Alone 5G network deployment in Costa Rica. Nokia is described as a world leader in network infrastructure and industry transformation through this technology. The partnership enables the first commercial 5G Stand Alone network in Central America.
• Grupo ICE (Parent Company)coreOthersRACSA is a state-owned enterprise (Empresa pública) and subsidiary of Grupo ICE (Instituto Costarricense de Electricidad). Grupo ICE provides strategic direction and regulatory framework for RACSA's operations as part of the state telecommunications and energy group.
• Correos de Costa RicamajorChannel Partner/ Reseller/ DistributorStrategic partnership with Correos de Costa Rica to host VES (Ventanilla Electrónica de Servicios) service windows at post office branches nationwide. Enables citizen access to passport, DIMEX, and ControlPAS services in physical locations throughout Costa Rica.
• Tribunal Supremo de Elecciones (TSE)coreStrategic or Co-development PartnerTSE is both a customer and strategic partner for the Digital Identity (IDC) platform developed by the RACSA-GET consortium. TSE consolidates the national identity system and works with RACSA to deploy the Costa Rican Digital Identity platform.
• Compañía Nacional de Fuerza y Luz (CNFL)minorStrategic or Co-development PartnerCNFL, also part of Grupo ICE, partners with RACSA to extend 5G service availability through agreements leveraging CNFL's infrastructure and distribution network for connectivity deployment.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Kolbi (ICE): Consumer and enterprise telecom brand of RACSA's own parent Grupo ICE. Directly competes with RACSA in residential broadband, mobile, and enterprise connectivity in Costa Rica, sharing the same corporate group structure.
• Claro Costa Rica: América Móvil's wireless carrier in Costa Rica, offering mobile, fixed broadband, and enterprise services. Directly competes with RACSA across both consumer and B2B/enterprise connectivity segments.
• Liberty Costa Rica (formerly Cabletica): Liberty Latin America's cable and fiber operator in Costa Rica. Competes head-to-head with RACSA in residential broadband and pay-TV, and increasingly in enterprise connectivity.
• Tigo Costa Rica (Millicom): Millicom's wireless carrier in Costa Rica offering mobile, home internet, and enterprise services. A direct competitor in residential 5G/FWA and enterprise connectivity markets.

Regional players

• ANTEL (Uruguay): Uruguayan state-owned telecom with a successful national digital identity program and integrated fixed/mobile/cloud services. Closest LatAm analogue to RACSA's state-owned digital integrator model.
• ETECSA (Cuba): Cuban state-owned telecommunications monopoly offering fixed, mobile, and data services. Comparable as a state-owned LatAm telecom operator, though operating under materially different market conditions.
• CNT EP (Ecuador): Ecuadorian state-owned telecom providing fixed, mobile, and enterprise services. Comparable as a regional state-owned carrier competing against private operators in a similar-sized market.
• Copaco (Paraguay): Paraguayan state-owned telecom offering fixed, mobile, and enterprise connectivity. Comparable as a state-owned carrier in a small LatAm economy competing against larger private operators.

Others

• IDEMIA: Global leader in biometric and identity solutions. Adjacent peer given RACSA's BIOmetric ID, VID, and IDC platforms, but competes more as a vendor/ecosystem player than direct service provider.
• Thales: Global digital identity and security vendor with government identity programs worldwide. Comparable technology stack to RACSA's IDC platform, positioned as an ecosystem/adjacency player rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/RACSA_CR
• YouTubeyoutube.com/user/RACSACOSTARICA
• Facebookfacebook.com/racsa-110923515609017
• LinkedInes.linkedin.com/company/racsa_cr
• Instagraminstagram.com/racsa_cr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RACSA