Five-Star AudioVisual

What Five-Star AudioVisual does

Five-Star AudioVisual is a privately held, Naperville, Illinois-based provider of audiovisual services to luxury hotels, resorts, and convention centers across the United States. Founded in 1995 by Robert Tippin, the company operates dedicated on-site AV teams that function as integrated extensions of hotel staff rather than external vendors, delivering event production, technology integration, and managed AV services to 85-100+ luxury properties in major metropolitan markets including Orlando, Miami, Nashville, Los Angeles, Phoenix, and Scottsdale. Its service portfolio comprises three core offerings — Luxury In-House AudioVisual, National Event Production, and Integrated Solutions (including network infrastructure and managed services) — supported by specialized modules for audio engineering, LED and projection visuals, intelligent lighting, and event strategy and design.

The company employs 400+ hospitality-trained AV professionals and supports more than 50,000 events annually, with technology spanning LED video walls, HD and laser projection, professional sound systems, intelligent lighting, live streaming, and hybrid event production. Five-Star AV monetizes through multi-year in-house partnership agreements (managed services with revenue-sharing economics), one-time and recurring event production engagements (professional services), and hardware/installation revenue from audiovisual technology integration. Pricing is B2B, quote-based, and customized per property. GTM is predominantly enterprise field sales targeting hotel management teams and event planners, supplemented by direct engagement with corporate event organizers. The company has remained privately owned and independently operated since inception, with no institutional investors, no public ticker, and no disclosed funding rounds, and distinguishes itself through registered service marks (The Five-Star Difference® and Experiential Method™) and a Preferred Hotels & Resorts membership.

Name

Five-Star AudioVisual

Legal name

Five-Star AudioVisual

Website

https://five-starav.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Five-Star AudioVisual is a privately held provider of in-house audiovisual production, technology integration, and managed AV services for luxury hotels, resorts, and convention centers across major U.S. metropolitan markets, employing 400+ AV professionals and supporting 50,000+ events annually.

Ownership category

akta.pro rank

Product category

Hotel Audiovisual Services

SIC

Services-Miscellaneous Equipment Rental & Leasing (7350), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Conferences & Conventions Operations Services (Registration, AV, Logistics) (MPAGAGAM)

akta.pro secondary industry

Audio-Visual Equipment Rentals (Sound, Projection, Screens) (HSACAFAF)

Keywords

• Hotel audiovisual services
• Event production services
• Hybrid event production
• AV technology integration
• Convention AV services

Headquarters

HQ city

Naperville

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. In-House Hotel AV Partnerships: Long-term partnership arrangements where Five-Star AV provides on-site AV management, staffing, equipment, and event technology as an integrated extension of hotel operations. Revenue generated through partnership agreements with hotel properties, potentially including revenue-sharing models.
2. Event Production Services: One-time and recurring event production services including AV setup, sound, lighting, video, staging, and technical support for corporate conferences, meetings, and special events at hotel venues.
3. Technology Integration: Installation and integration of audiovisual technology infrastructure, LED walls, projection systems, sound systems, and digital displays into hotel event spaces.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Five-Star AudioVisual provides dedicated in-house hotel audiovisual teams, national event production services, and integrated technology solutions for luxury hotels, resorts, convention hotels, and conference centers across major U.S. metropolitan markets. Offerings span audio, video, lighting, strategy and design, and managed network infrastructure, delivered on-site at partner properties as a long-term operational extension of hotel staff. Services are contracted through multi-year partnership agreements and include event-by-event production support, pre-event testing, and equipment integration.

Product overview

Five-Star AudioVisual is a hotel audiovisual services company operating as a single unified service offering with multiple integrated service modules. The core offerings include Luxury In-House AudioVisual (dedicated on-site AV teams), National Event Production (complex program production), and Integrated Solutions (technology integration). These are supported by specialized service modules: Audio Services (sound engineering and systems), Visual Services (LED walls, projection, displays), Lighting Services (event and ambient lighting), and Strategy & Design (event planning and branding). The company also provides Information Technology services including network infrastructure and managed services. All services are designed specifically for luxury hotels, resorts, convention hotels, conference centers, and event-driven properties.

Differentiator

Problem solved

Functional benefit

Products and services

• Luxury In-House AudioVisual
• National Event Production
• Integrated Solutions
• Information Technology
• Audio Services
• Visual Services
• Lighting Services
• Strategy & Design

Quantifiable outcome

• 50,000+ events supported annually
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Preferred Hotels & ResortsminorGTM or Marketing PartnerFive-Star AudioVisual is a proud member of Preferred Hotels & Resorts, a global portfolio of independent luxury hotels. This membership provides visibility and credibility within the luxury hospitality segment and connects the company with properties seeking premium AV services.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Freeman Audio Visual: Freeman is one of the largest event production and AV services companies in North America, serving conventions, corporate events, and association meetings. Overlaps with Five-Star in conference and corporate event AV production.
• Swank Audio Visuals: Swank Audio Visuals is a long-established provider of hotel and convention center AV services, with deep in-house partnership arrangements at luxury and convention properties. Directly comparable to Five-Star in service model, customer segment, and scale.
• Encore Global: Encore Global (formerly PSAV) is the dominant provider of in-house audiovisual and event technology services to hotels and venues worldwide. It is Five-Star's primary direct competitor, operating the same embedded partnership model at a vastly larger scale across global hotel chains.
• EideCom: EideCom is a regional AV production company serving hotels, resorts, and event venues in the western US with event production and technology integration services comparable to Five-Star's service modules.
• AVPRO (AV Partners / AvPro): AV Partners / AVPRO provides in-house audiovisual production services to luxury hotels, resorts, and convention centers, with a similar embedded-team partnership model focused on the hospitality segment.
• Conference Technologies Inc. Conference Technologies Inc. provides audiovisual integration, event production, and technology services to corporate, healthcare, and education clients, including hotel-adjacent meeting spaces. Direct comparable in AV service offerings.

Broad incumbents

• PRG (Production Resource Group): PRG is a global leader in entertainment and event technology, offering large-scale production services for corporate events, concerts, and broadcast. While broader in scope than Five-Star, it competes for the same premium corporate event and hotel production work.
• GES (Global Experience Specialists): GES is a large experiential events company providing AV, event production, and exhibition services for trade shows and corporate events. Overlaps with Five-Star on large-scale event production at convention properties.

Emerging players

• SmartSource Rentals: SmartSource Rentals provides AV and technology equipment rental alongside managed services for corporate events, conferences, and hotels. Comparable in service modules (AV rental, event production) but more transactionally oriented than Five-Star's embedded partnership model.
• On Stage Audio (OSA): OSA provides audio, video, lighting, and event production services to corporate, association, and live event clients, including hotel venues. A mid-sized comparable in event production scope and customer base.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61576472502852
• LinkedInlinkedin.com/company/five-star-audio-visual
• Xx.com/fivestar_av

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Five-Star AudioVisual