Diaspark
Diaspark is a privately-held US IT services and product company founded in 1995, serving healthcare, retail, and jewelry clients with AI/ML consulting, the Luxare jewelry ERP/POS/CRM suite, US IT staffing, and Global Capability Center setup services from delivery hubs in the US, Canada, and India.
- Company typePrivate
- Founded1994
- HeadquartersEdison, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Diaspark does
Diaspark is a privately-held technology services and product company founded in 1994-1995 and headquartered in Edison, New Jersey, with delivery hubs in Toronto, Canada and Indore, India, and a global workforce of 750+. The company operates four primary business lines: (i) professional services and AI/ML consulting with vertical depth in healthcare (health systems and payers) and retail/e-commerce; (ii) Luxare, a proprietary jewelry-industry software suite covering ERP, POS, CRM, manufacturing, and repair workflows; (iii) US IT staffing; and (iv) Global Talent Solutions, which includes Global Capability Center (GCC) setup services for enterprises building offshore delivery operations. The company also operates an AI Center of Excellence and NuAIg.ai, a healthcare-focused AI sub-brand packaging its AI engineering capabilities around NLP, predictive analytics, generative AI, agentic AI, and computer vision, with RAG systems, custom fine-tuning, and integrations on interoperability standards (HL7, FHIR).
Underlying technology is multi-model and applied rather than foundational. Diaspark builds on top of third-party foundation models — including GPT, Claude, Gemini, and Llama — and layers domain-specific fine-tuning, retrieval-augmented generation, and agentic workflows on top. The Luxare product is a vertical SaaS stack for jewelers, integrating transactional (POS), back-office (ERP), customer (CRM), and operational (manufacturing, repair) functions into a single suite. Service delivery is executed from the US, Canada, and India, with Indore serving as the principal engineering and AI delivery hub.
Diaspark's revenue mechanics combine time-and-materials and fixed-price IT services contracts, margin-driven US staffing placements, recurring subscription/license fees from the Luxare product, and project-based GCC setup engagements. Customer segments are concentrated in enterprise healthcare (CommonSpirit Health, a major US Medicare health insurer), retail and e-commerce (Oriental Trading Company, Vitacost, J.Crew, 1-800-Flowers), and jewelry retail/manufacturing (Hing Wa Lee Jewelers and other Luxare customers). The company is founder-led, with Vinay Chhajlani as Founder/Chairman and Vipin Bhardwaj as CEO, and is self-funded through retained earnings with no disclosed external funding rounds across its 30+ year operating history.
Diaspark firmographics
Firmographics- Name
- Diaspark
- Legal name
- Diaspark Inc.
- Website
- https://diaspark.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Diaspark is a privately-held US IT services and product company founded in 1995, serving healthcare, retail, and jewelry clients with AI/ML consulting, the Luxare jewelry ERP/POS/CRM suite, US IT staffing, and Global Capability Center setup services from delivery hubs in the US, Canada, and India.
- Ownership category
- akta.pro rank
Diaspark industry classification
Industry- Product category
- Enterprise IT Consulting and AI Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (51321)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)
- akta.pro secondary industries
- ERP Implementation & Systems Integration Services (BPAEAGAA), Data, Analytics & AI Consulting (BPAHAEAF), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
Keywords
Where Diaspark is headquartered
LocationHeadquarters
- HQ city
- Edison
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Diaspark business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Services and Consulting: AI/ML strategy consulting, implementation, and optimization services delivered through global teams. Engagement model includes assessment, roadmap development, PoC/MVP, and full deployment phases.
- Luxare Software Products: Jewelry ERP, POS, CRM, and manufacturing software sold as integrated suite for jewelry retailers and manufacturers
- US IT Staffing Services: Placement of technology professionals across the U.S. for FTE, C2C, and C2H roles with flexible engagement models including contract, contract-to-hire, and permanent placements
- Global Talent Solutions / GCC Setup: Offshore hiring solutions and Global Capability Center setup and management services offering cost savings of up to 78% compared to onshore hiring
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consultation-led engagement starting with free initial consultation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Diaspark product offering
Product offeringCore offering
Diaspark provides AI/ML strategic consulting, enterprise AI integration, and data engineering services primarily to healthcare and retail organizations, combined with its flagship Luxare software suite for jewelry retail ERP, POS, CRM, and manufacturing. It also offers US IT staffing and Global Capability Center setup services. The company delivers through a staged model of assessment, roadmap development, PoC/MVP, and full deployment, supported by Centers of Excellence in AI/ML, Cloud Engineering, Cybersecurity, and Data Analytics.
Product overview
Diaspark operates as a technology consulting and solutions provider offering both a flagship software product and professional services. Its primary software product is Luxare—a unified jewelry ERP, POS, CRM, and manufacturing suite available as a family of modules (Retail Management, Manufacturing & Wholesale, and Repair Service Management) targeting jewelry retailers, wholesalers, and manufacturers. Diaspark also offers professional services including AI/ML Strategic Consulting, Healthcare Data Analytics, Retail BI Services, AI-Driven Automation & Interoperability, and US IT Staffing. A separate AI-focused brand, NuAIg.ai, extends Diaspark's AI capabilities in healthcare and enterprise automation. Diaspark's delivery model combines its own product portfolio with consulting-led implementations, supported by a Global Competency Center (GCC) that encompasses Centers of Excellence in AI & Machine Learning, Cloud Engineering, Cyber Security, and Data Analytics.
Differentiator
Problem solved
Functional benefit
Brands
- Luxare: Jewelry ERP, POS, CRM, and manufacturing tools in one suite for retail and wholesale jewelry operations
- NuAIg.ai
Products and services
- Luxare A unified jewelry ERP, POS, CRM, and manufacturing software suite that consolidates point-of-sale, inventory management, customer relationship management, and production planning tools for jewelry retailers, wholesalers, and manufacturers operating single or multi-store environments.
- Luxare Manufacturing & Wholesale Module within the Luxare suite covering wholesale operations and jewelry manufacturing, including inventory management with real-time tracking and automated reordering, production planning, order management, and analytics for production efficiency and sales performance.
- Luxare Retail Management Module within the Luxare suite for retail store operations, providing point-of-sale with integrated payment processing, customer management with purchase history and loyalty programs, multi-location inventory control with barcode scanning, and sales analytics.
- Luxare Repair Service Management Module within the Luxare suite for jewelry repair operations, offering repair tracking from intake to completion, technician scheduling, parts inventory management with automated reordering, and customer communication with automated updates and estimate approvals.
- NuAIg.ai AI-focused subsidiary brand of Diaspark offering AI-driven automation and digital transformation solutions, with a primary focus on healthcare. Led by CEO Vipin Bhardwaj.
- AI/ML Strategic Consulting Consulting service covering strategic roadmapping, technology selection, organizational readiness assessment, and ROI evaluation for AI adoption. Includes PoC/MVP development, custom AI app development, generative AI & assistants, and LLM fine-tuning for enterprise clients.
- Healthcare Data Analytics AI-powered analytics platform for healthcare covering patient journey, predictive risk stratification, resource optimization, revenue cycle intelligence, population health management, and clinical decision support. Built for hospitals, health systems, and healthcare technology companies.
- AI-Driven Automation & Interoperability Service offering AI-driven workflow automation and system interoperability for healthcare, using HL7, FHIR, CCDA, EDI X12, IHE, DICOM, NCPDP, ICD 10, and QRDA standards to enable seamless data exchange across EHR, ERP, and ancillary systems.
- BI Services for Retail Business intelligence and visualization services for retail covering customer analytics, inventory optimization, omnichannel experiences, and supply chain management to power growth with actionable insights from retail data.
- US IT Staffing Placement of technology professionals across the U.S. for FTE, C2C, and C2H roles with flexible engagement models including contract, contract-to-hire, and permanent placements.
- Global Talent Solutions / GCC Setup Offshore hiring solutions and Global Capability Center setup and management services offering cost savings of up to 78% compared to onshore hiring, including offshore vs onshore cost calculator tool.
Quantifiable outcome
- 99.998% system uptime maintained across healthcare platform serving 42 facilities
- +6 more outcomes
Companies that use Diaspark
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Diaspark technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability16 records
Feature5 records
Diaspark partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- ProphixminorCo-presented webinar 'Unleash the Power of AI & Data: From Innovation to Growth' with Prophix executive Anurag Yagnik, CTO. Joint thought leadership on AI and data transformation in enterprise environments.
- TealiumminorCo-presented webinar 'Unleash the Power of AI & Data: From Innovation to Growth' with Tealium executive Sav Khetan, VP. Joint thought leadership on data and AI transformation.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Diaspark competitors and assessment
Company assessmentDirect peers
- Persistent Systems: Mid-tier global IT services firm of comparable size delivering digital, cloud, data, and AI engineering to healthcare and enterprise clients. Highly comparable in scale, delivery model (offshore-led), and vertical mix.
- Mphasis: Mid-tier IT services firm of similar scale with strong US healthcare/financial services exposure, offshore delivery in India, and growing AI/cloud capabilities. Closest structural analog in revenue mix.
- Slalom: US-based consulting firm delivering AI/ML strategy, data, and digital transformation to mid-market and enterprise clients. Comparable in AI advisory focus and customer profile (healthcare, retail, financial services).
- Polygon (Jewelry Retail Solutions): Niche jewelry retail POS and inventory management software vendor. Direct competitor to Diaspark's Luxare suite in the specialty jewelry vertical.
Broad incumbents
- Cognizant: Large global IT services and consulting firm with a deep healthcare and life sciences practice that competes head-to-head on EHR transformation, data engineering, and AI/ML services for payers and providers.
- Infosys: Global IT services incumbent with established healthcare, retail, and GenAI practices, plus Finacle and other productized offerings. Competes for the same AI consulting and integration engagements as Diaspark.
- NTT Data: Global IT services and systems integrator with strong healthcare EHR consulting and enterprise AI capabilities. Competes for large-scale EHR consolidation and managed services deals.
- Genpact: Large global professional services firm with domain-led AI, analytics, and digital transformation capabilities across healthcare, retail, and financial services verticals.
Emerging players
- CitiusTech: Specialized healthcare technology and AI services firm focused on payers, providers, and life sciences with deep interoperability expertise. Direct competitor in Diaspark's healthcare analytics and integration practice.
- Happiest Minds Technologies: India-headquartered mid-tier digital and AI services firm with comparable healthcare and GenAI consulting offerings and offshore delivery economics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Diaspark social profiles
Digital presenceDiaspark compliance and trust
Trust signalCompliance4 records
Diaspark financial estimates
Financial estimateRevenue estimate
Valuation estimate
Diaspark leadership team
Management profileNumber of profiles
Profiles14 records
Diaspark funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Diaspark M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Diaspark
What does Diaspark do?
Diaspark provides AI/ML strategic consulting, enterprise AI integration, and data engineering services primarily to healthcare and retail organizations, combined with its flagship Luxare software suite for jewelry retail ERP, POS, CRM, and manufacturing. It also offers US IT staffing and Global Capability Center setup services. The company delivers through a staged model of assessment, roadmap development, PoC/MVP, and full deployment, supported by Centers of Excellence in AI/ML, Cloud Engineering, Cybersecurity, and Data Analytics.
Is Diaspark a public or private company?
Diaspark is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Diaspark founded?
Diaspark was founded in 1994. It employs 501 to 1,000 people.
Where is Diaspark based?
Diaspark is headquartered in Edison, United States, in the North America region.
How does Diaspark make money?
Four revenue lines are on record. Professional Services and Consulting is the primary driver. The others are luxare Software Products, US IT Staffing Services and global Talent Solutions / GCC Setup.
Who are Diaspark's main competitors?
Direct peers on record are Persistent Systems, Mphasis, Slalom and Polygon (Jewelry Retail Solutions). Broad incumbents are Cognizant, Infosys, NTT Data and Genpact. Emerging players are CitiusTech and Happiest Minds Technologies.
Does Diaspark have an API?
No public API is recorded for Diaspark.
What industry is Diaspark in?
Diaspark's product category is Enterprise IT Consulting and AI Services. Its primary akta.pro industry code is BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement, with a secondary code of BPAEAGAA, ERP Implementation & Systems Integration Services. Its NAICS code is 54151 and its SIC code is 7370.