BAYCOM
BAYCOM is a Wisconsin-based, 100% employee-owned system integrator delivering mission-critical two-way radios, video surveillance, access control, and rugged mobile computing to public safety, education, healthcare, and commercial clients across the Midwest.
- Company typePrivate
- Founded1956
- HeadquartersGreen Bay, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What BAYCOM does
BAYCOM is a Wisconsin-based system integrator and value-added reseller of mission-critical communication and security solutions, founded in 1956 and operating as a 100% employee-owned subsidiary of OwnersEdge since 2016. The company delivers integrated two-way radio (Motorola MOTOTRBO), rugged mobile computing (Panasonic Toughbook), Avigilon video surveillance and access control, license plate recognition, evidence capture, 911/dispatch systems, and ERCES/BDA network infrastructure to public safety agencies, schools, healthcare facilities, manufacturers, municipalities, and commercial customers across Wisconsin, Minnesota, and Illinois. As a Platinum Elite Motorola Solutions Partner and Elite Avigilon partner with Safety Reimagined certification, BAYCOM earns revenue through four streams: (1) hardware resale (radios, cameras, rugged devices, network gear), (2) professional services (system design, installation, FCC licensing, training), (3) managed services via SystemGuard service agreements in Basic and Plus tiers, and (4) subscription Radio Management for over-the-air fleet updates.
The company's go-to-market combines direct enterprise field sales (Talk to an Expert / Request a Quote CTAs) with channel partner distribution from Motorola, Avigilon, Panasonic, and Rajant. Proprietary service offerings include SystemGuard Service Agreements, Radio Management remote programming, and operational differentiators such as the Lifeline Technology Center (live demonstration facility) and Systems Acceptance Lab (pre-deployment testing). Differentiation rests on decades of certified technical expertise, regional service center density (8+ locations), regulatory compliance capability (FCC licensing, ERCES), and lifecycle support extending well beyond initial installation. The company reports nearly 3,000 new customers added in the past five years and is ranked fifth out of more than 6,000 Motorola Solutions partners globally. Katie Miner was appointed President in January 2026, succeeding prior leadership to reinforce BAYCOM's growth and operational autonomy within the OwnersEdge portfolio.
BAYCOM firmographics
Firmographics- Name
- BAYCOM
- Legal name
- BAYCOM, Inc.
- Website
- https://baycominc.com
- Company type
- Private
- Founded year
- 1956
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- BAYCOM is a Wisconsin-based, 100% employee-owned system integrator delivering mission-critical two-way radios, video surveillance, access control, and rugged mobile computing to public safety, education, healthcare, and commercial clients across the Midwest.
- Ownership category
- akta.pro rank
BAYCOM industry classification
Industry- Product category
- Mission-Critical Communications and Security Systems Integration
- NAICS
- Other Communications Equipment Manufacturing (33429), Other Communications Equipment Manufacturing (334290)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Communications Equipment, Nec (3669), Radio & Tv Broadcasting & Communications Equipment (3663)
- akta.pro primary industry
- Defense Communications (Secure Radios, SATCOM Terminals, Crypto) (IMABAGAG)
Keywords
Where BAYCOM is headquartered
LocationHeadquarters
- HQ city
- Green Bay
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
BAYCOM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Hardware Sales: Sale of two-way radios, rugged computers and tablets, video security cameras, access control systems, LPR cameras, network equipment, and evidence capture devices. Products are sourced from partners including Motorola Solutions, Avigilon, Panasonic Toughbook, and Rajant.
- Professional Services: System planning, configuration, professional installation, user training, FCC licensing support, and system design and engineering services for communication and security systems.
- SystemGuard Service Agreements: Annual service agreements providing ongoing maintenance, priority repair, preventive maintenance, firmware updates, remote diagnostics, and fleet tracking. Available in Basic and Plus tiers with customizable coverage.
- Radio Management: Remote programming and updates for radio fleets offered as standalone service or add-on to SystemGuard agreements, providing on-demand updates without device downtime.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SystemGuard Basic provides break/fix labor coverage, priority scheduling, and faster system restoration when issues occur |
| Subscription | Annual | SystemGuard Plus includes everything in Basic plus preventive maintenance, system health checks, firmware/software updates, and priority service response with remote diagnostics |
| Subscription | Annual | Radio Management provides remote programming and updates for radio fleets without removing devices from service |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
BAYCOM product offering
Product offeringCore offering
BAYCOM is a value-added reseller and system integrator that delivers mission-critical communication and security solutions to public safety and commercial organizations. Its core offering combines two-way radios, rugged computing, video surveillance, access control, license plate recognition, evidence capture, and 911/dispatch systems, sourced from partners such as Motorola Solutions, Avigilon, Panasonic Toughbook, and Rajant. The company bundles these products with professional design, installation, FCC licensing, training, and ongoing SystemGuard service agreements and Radio Management subscriptions.
Product overview
BAYCOM delivers integrated mission-critical communication and security solutions as a platform-plus-modules architecture. The core portfolio includes Motorola Solutions two-way radios (MOTOTRBO), rugged computing (Panasonic Toughbook), Avigilon video surveillance and access control systems, license plate recognition (LPR), evidence capture solutions (body-worn and in-car cameras), 911/dispatch systems, and network solutions. These products are complemented by SystemGuard service agreements (Basic and Plus tiers) offering preventive maintenance, remote diagnostics, and priority support. BAYCOM operates as a certified Motorola Solutions and Avigilon partner, providing design, installation, training, and lifecycle support through its Lifeline Technology Center and Systems Acceptance Lab facilities.
Differentiator
Problem solved
Functional benefit
Brands
- SystemGuard: BAYCOM's service agreement program designed to help keep communication and security systems performing reliably long after installation, offering Basic and Plus levels of support.
Products and services
- Two-Way Radios Mission-critical digital two-way radio communication solutions for public safety and commercial industries, including portable, mobile, and MOTOTRBO radios from Motorola Solutions with encrypted communication, man-down detection, and GPS tracking.
- Rugged Computers and Tablets Rugged laptops and tablets including the Panasonic Toughbook line, designed for demanding environments in public safety, field operations, and industrial applications.
- Network Solutions Wireless mesh networks, point-to-point connectivity, and network infrastructure solutions including ERCES (Emergency Responder Communication Enhancement Systems), BDA (Bi-Directional Amplifier) systems, public safety antennas, and battery backup.
- 911 and Dispatch Systems Dispatch management and command center software for emergency communications, integrating voice, video, and data for real-time situational awareness and coordinated response.
- Evidence Capture Solutions Body-worn cameras and in-car video systems for law enforcement and public safety, capturing and recording incidents with high-definition detail for evidence and accountability.
- Video Surveillance and Management (Avigilon) AI-powered video security cameras and video management systems including panoramic, dome, PTZ, bullet, and specialty cameras with advanced analytics from Avigilon.
- Access Control Systems Integrated access control solutions including door readers, card readers, PIN entry, biometric scanners, and management platforms (Avigilon Alta cloud and Avigilon Unity on-premise) for secure facility access.
- License Plate Recognition (LPR) Automated license plate recognition systems for vehicle identification, parking enforcement, access control, and security monitoring across various environments.
- Smart Sensors Intelligent sensor technology integrated with security systems for environmental monitoring, threat detection, and automated response capabilities.
- Concealed Weapons Detection Advanced detection systems for identifying concealed weapons in public safety and facility security applications.
- SystemGuard Service Agreements Annual service agreements including SystemGuard Basic (break/fix labor, priority scheduling) and SystemGuard Plus (preventive maintenance, firmware updates, remote diagnostics) for ongoing system support of communication and security systems.
- Radio Management Remote programming and fleet management subscription service enabling over-the-air updates, firmware changes, channel modifications, and inventory tracking without removing devices from service.
- FCC Licensing Support In-house FCC licensing experts providing guidance through license applications, frequency coordination, renewals, and regulatory compliance for radio systems operating in 150-512 MHz bands.
- Avigilon Alta (Cloud Video Management) Cloud-based video management platform enabling secure remote access, automatic updates, and scalable management of cameras and sensors from anywhere.
- Avigilon Unity (On-Premise Access Control) Browser-based on-premise access control software with enterprise scalability supporting up to 4,000 doors per appliance, built on a secure custom Linux OS.
- AI NVR Premium Network video recorder with AI capabilities, next-generation video analytics, and storage up to 160TB with Avigilon hardened operating system.
Quantifiable outcome
- Nearly 3,000 new customers added in the past five years
- +2 more outcomes
Companies that use BAYCOM
Customer profileNamed customers8 records
Segments10 records
Ideal customer profiles4 records
BAYCOM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature6 records
BAYCOM partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, secondary and minor.
- Motorola SolutionscoreBAYCOM is a Platinum Elite Motorola Solutions Partner and certified Safety Reimagined provider. They resell and support MOTOTRBO two-way radios, video surveillance, access control, LPR systems, and dispatch solutions. BAYCOM is the largest Safety Reimagined ecosystem provider in Wisconsin.
- AvigiloncoreBAYCOM is an Elite Avigilon partner offering full suite of Avigilon video security, video management, and access control solutions including cloud (Alta) and on-premise (Unity) platforms, AI-powered analytics, and enterprise LPR cameras.
- Panasonic (Toughbook)coreBAYCOM partners with Panasonic to offer Toughbook rugged laptops and tablets as part of their communication and mobile computing solutions portfolio.
- RajantsecondaryBAYCOM offers Rajant wireless mesh network solutions as part of their network solutions portfolio, enabling extended coverage for transportation and logistics operations.
- CC&NsecondaryCC&N is BAYCOM's sister company under OwnersEdge that provides ERCES and bi-directional amplifier installation services, allowing customers to work with a single team for design and deployment.
- QComp TechnologiesminorQComp Technologies is an OwnersEdge operating company. Katie Miner, current President of BAYCOM, was previously president of QComp Technologies before her appointment at BAYCOM.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
BAYCOM competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
BAYCOM social profiles
Digital presenceBAYCOM financial estimates
Financial estimateRevenue estimate
Valuation estimate
BAYCOM leadership team
Management profileNumber of profiles
Profiles3 records
BAYCOM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BAYCOM M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BAYCOM
What does BAYCOM do?
BAYCOM is a value-added reseller and system integrator that delivers mission-critical communication and security solutions to public safety and commercial organizations. Its core offering combines two-way radios, rugged computing, video surveillance, access control, license plate recognition, evidence capture, and 911/dispatch systems, sourced from partners such as Motorola Solutions, Avigilon, Panasonic Toughbook, and Rajant. The company bundles these products with professional design, installation, FCC licensing, training, and ongoing SystemGuard service agreements and Radio Management subscriptions.
Is BAYCOM a public or private company?
BAYCOM is a private company. It is classified as management employee owned and is currently operating.
When was BAYCOM founded?
BAYCOM was founded in 1956. It employs 51 to 100 people.
Where is BAYCOM based?
BAYCOM is headquartered in Green Bay, United States, in the North America region.
How does BAYCOM make money?
Four revenue lines are on record. Hardware Sales are the primary driver. The others are professional Services, systemGuard Service Agreements and radio Management.
Does BAYCOM have an API?
No public API is recorded for BAYCOM.
What industry is BAYCOM in?
BAYCOM's product category is Mission-Critical Communications and Security Systems Integration. Its primary akta.pro industry code is IMABAGAG, Defense Communications (Secure Radios, SATCOM Terminals, Crypto). Its NAICS code is 33429 and its SIC code is 5045.