WaveCrest

What WaveCrest does

Wavecrest is a UK-headquartered, global managed voice company operating in wholesale telecommunications for over 20 years. The company provides A-Z international and domestic voice termination and routing to carriers, mobile network operators (MNOs), CCaaS and CPaaS providers, call centers, and calling applications, with particular depth in emerging markets across LATAM, Africa, and Asia. Its platform connects 200+ carrier and cloud-provider partners and processes more than 1 billion minutes annually across 40+ countries, with a stated target to reach 70 countries. Wavecrest is a wholly owned subsidiary of Seapeak Telecom Limited and operates through legal entities in England and Wales (Wavecrest Networks Limited, Wavecrest Innovations Limited) and France (Wavecrest Communications France SAS).

The product set centers on a telco-grade managed voice platform that brings cloud communications providers and traditional operators into a single, compliant commercial framework. Core capabilities include guaranteed CLI delivery for international routes, local numbering services provisioned directly from regulated rangeholders, OBR (origin-based rating) management to mitigate up to 300x surcharge exposures, and AI-powered real-time fraud detection developed in collaboration with GSMA and industry bodies. The underlying technology is a multi-cloud architecture spanning AWS, Microsoft Azure, and Oracle Cloud, with ClickHouse and qryn for data analytics and a distributed global edge footprint for low-latency routing.

Wavecrest's revenue model is predominantly usage-based, monetizing per-minute wholesale voice termination across international routes, supplemented by recurring managed-service fees for numbering, fraud protection, and OBR management modules. Go-to-market is B2B enterprise sales, driven by direct engagement, industry-body participation (Cloud Communications Alliance, i3Forum One Consortium), strategic channel partnerships (notably NUSO), and content-led thought leadership. Pricing is not publicly disclosed and operates on a quote-based model. The company is Ofcom-registered, TUFF-affiliated, and led by CEO Andrew Bale, who joined in September 2023 to reposition the business toward cloud-operator customers.

Name

WaveCrest

Legal name

Wavecrest Networks Limited

Website

https://wavecrest.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Wavecrest is a UK-headquartered wholesale managed voice company providing A-Z international voice termination, numbering, fraud detection, and OBR management to carriers, MNOs, CCaaS, and CPaaS providers across 40+ countries, processing over 1 billion minutes annually through 200+ carrier connections.

Ownership category

akta.pro rank

Product category

Wholesale Voice Termination

NAICS

Telecommunications (517), All Other Telecommunications (517810)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)

akta.pro secondary industries

Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam) (HDAIAHAL), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)

Keywords

• Wholesale voice termination
• Managed voice services
• Telecom fraud detection
• OBR management
• Local numbering services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales

Revenue model

1. Wholesale Voice Termination: Managed voice termination services for carriers, MNOs, CCaaS, CPaaS, call centers and calling applications globally. Revenue generated through per-minute pricing for voice traffic termination across international routes, with additional value from fraud protection and compliance services.
2. Local Numbering Services: Provisioning of local phone numbers directly from regulated rangeholders for cloud communications providers and carriers. Generates revenue through numbering access and provisioning fees.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

WaveCrest is a global managed voice company that provides wholesale international voice termination and routing services to carriers, MNOs, CCaaS providers, CPaaS platforms, call centers and calling applications. Its core offering is a telco-grade managed voice platform with A-Z worldwide coverage, supported by AI-powered fraud detection, OBR (origin-based rating) management, and local numbering services sourced directly from regulated rangeholders. The company bridges traditional telecoms operators with cloud communications providers through a single trunk, transparent pricing framework.

Product overview

WaveCrest offers a unified managed voice platform that provides A-Z worldwide voice termination and routing to carriers, MNOs, CCaaS, CPaaS, call centers, and calling applications. The core offering is supplemented by fraud detection, numbering services, and OBR management modules. The company operates a telco-grade managed service platform connecting cloud communications providers with telecoms operators.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice Termination and Routing

Quantifiable outcome

• Surcharge exposure reduction: rates can be 300x higher without proper OBR management
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NUSOcoreStrategic or Co-development Partner · 27 January 2025NUSO and Wavecrest entered a strategic partnership to expand global cloud calling capabilities. Wavecrest's network Edge technology is integrated into NUSO's global platform, delivering enhanced international voice services and robust call management. The collaboration enables NUSO to expand international voice services for contact center and unified communications customers while enhancing platforms like Microsoft Teams, Zoom, and Webex Calling.
• Cloud Communications Alliance (CCA)coreGTM or Marketing Partner · 7 November 2024Wavecrest joined the Cloud Communications Alliance, the world's premier peer association dedicated to the growth of the cloud communications industry. Membership fosters closer collaboration between cloud communications players and traditional telecoms operators worldwide, supporting industry success and innovation.
• i3Forum One ConsortiumcoreStrategic or Co-development Partner · 1 January 2024Wavecrest is a founding member of i3Forum's One Consortium, a not-for-profit organization designed to restore trust in international communications through dialogue between operators, vendors, regulators and other stakeholders. The consortium focuses on global best practices for fraud prevention and regulatory compliance.
• GSMAminorStrategic or Co-development PartnerWavecrest works closely with GSMA and other industry bodies to stay on top of evolving fraud threats and scams. The company collaborates on industry initiatives to develop best practices for voice security and fraud prevention.
• One ConsortiumcoreStrategic or Co-development PartnerOne Consortium was established by i3Forum to bring together carriers, regulators and technology providers to encourage best practice and help regulators implement consistent tools to resolve fraud issues globally.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BICS: BICS (Belgacom International Carrier Services) is one of the largest global wholesale voice carriers, providing international voice termination, numbering, and fraud management to MNOs and service providers — directly overlapping Wavecrest's core offering and customer base.
• IDT Corporation: IDT operates a wholesale international voice termination business serving carriers globally, with similar per-minute usage-based economics, fraud prevention focus, and emerging market coverage as Wavecrest.
• iBasis: iBasis is a wholesale international voice and mobile data carrier serving MNOs, MVNOs, and OTT providers globally. Directly comparable to Wavecrest in core voice termination, fraud prevention, and carrier-of-record services.
• NUSO: NUSO is a global UCaaS/CCaaS provider that partnered with Wavecrest in January 2025. It serves the same enterprise and carrier markets with managed voice services and is a direct comparable in bridging traditional telecoms and cloud communications.
• Peerless Network: Peerless Network provides wholesale voice and SIP trunking services to carriers and enterprises in North America. Comparable to Wavecrest in delivering A-Z termination and numbering services with regulatory compliance focus.
• Inteliquent (now Sinch): Inteliquent, acquired by Sinch, operates a major U.S. voice network providing wholesale termination and numbering services to carriers and CPaaS providers. Directly comparable to Wavecrest's wholesale voice and DID/numbering business.

Broad incumbents

• Tata Communications: Tata Communications is a large global carrier offering wholesale voice termination alongside a much broader portfolio (data, UC, IoT, cloud). It competes for the same carrier/MNO wholesale voice customers as Wavecrest but with substantially broader capabilities.
• Orange International Carriers: Orange International Carriers provides wholesale voice, roaming, and messaging services to global operators. Comparable to Wavecrest's international termination and numbering offerings, but Orange is a tier-1 incumbent with much larger scale and carrier relationships.
• Telstra International: Telstra International provides wholesale voice and connectivity services to carriers and MNOs across Asia-Pacific and globally, with a similar emerging market focus and regulatory expertise to Wavecrest.
• Twilio: Twilio is a leading CPaaS provider whose customers consume wholesale voice termination for international calls. While Twilio builds its own infrastructure, it also relies on wholesale carriers like Wavecrest for international routes, making it both a partner and adjacent competitor in cloud communications.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/wavecrest

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WaveCrest