Plated Foodservice

What Plated Foodservice does

Plated Foodservice (legal entity Culinex, Inc., d/b/a Plated Foodservice) is a healthcare foodservice technology company that sells an integrated three-part solution to small and mid-size care facilities: individually quick-frozen ready-to-serve meals produced centrally, a proprietary patent-pending rethermalization appliance that uses 'low and slow' conduction heating to warm meals and hold them at safe serving temperature for up to two hours, and a SaaS platform for menu planning, inventory management, nutrition targeting, and regulatory compliance. The company is headquartered in Glen Burnie, Maryland, and targets skilled nursing facilities, behavioral health and addiction treatment centers, IDD and day programs, memory care units, and small acute care settings, with an explicit focus on operators of 16-76 beds that face a 'Small Facility Penalty' from traditional contract management companies.

The underlying technology combines IQF and vacuum-seal food preparation with software-driven heating parameters matched per meal, PIN-secured equipment access, and 'People Profiles' that drive AI-assisted menu personalization. Revenue comes from three streams: per-meal sales priced at $7-9, recurring equipment lease income, and bundled SaaS platform fees that include support and maintenance. The company currently operates in three states and has publicly committed to nationwide expansion over the coming year.

Plated Foodservice was founded in 2024 by Carolyn Wescott (CEO) and Rich Valway (Board Chair) after roughly two years of product development. It received initial strategic funding from Omega Healthcare Investors, Inc. (NYSE: OHI), a healthcare-focused REIT whose portfolio provides potential distribution leverage into long-term care operators. The company completed its commercial launch in March 2026 and operates with a small team (1-10 employees), a direct enterprise sales motion, and a content-led digital marketing approach.

Name

Plated Foodservice

Legal name

Culinex, Inc.

Website

https://platedfoodservice.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Plated Foodservice provides an integrated foodservice solution for small and mid-size healthcare facilities, combining individually frozen ready-to-serve meals, proprietary patent-pending rethermalization hardware, and a SaaS platform for menu planning, compliance, and dietary personalization across skilled nursing, behavioral health, IDD, and memory care operators.

Ownership category

akta.pro rank

Product category

Healthcare Foodservice

NAICS

Food Service Contractors (72231), Special Food Services (7223)

SIC

Miscellaneous Food Preparations & Kindred Products (2090), Canned, Frozen & Preservd Fruit, Veg & Food Specialties (2030)

akta.pro primary industry

Prepared Meal Subscriptions (Chef-Prepared, Recurring) (CRAHAJAD)

Keywords

• Healthcare foodservice solutions
• Rethermalization heating equipment
• Ready-to-serve meals
• Foodservice operations software
• Compliance management software

Headquarters

HQ city

Glen Burnie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Meal Sales: Sales of individually packaged quick-frozen nutritious meals to healthcare facilities. Meals are priced at $7-9 per meal with software and equipment bundled, allowing facilities to forecast costs with greater confidence. The pricing is generally less expensive than most catering options and can compete with full-service kitchens depending on labor costs and food spend.
2. Equipment Lease: Lease of proprietary rethermalization appliances (heating units) to customers as part of the Equipment Orders. The equipment is provided along with the meal program and Platform Services access. Equipment Orders include terms for delivery, training, maintenance, and automatic renewal.
3. Platform Services (SaaS): Software-as-a-service platform providing access to menu planning, inventory management, compliance tracking, and dietary personalization tools. Access continues for the term of the Equipment Order. Includes Standard Support Services, error corrections, bug fixes, patches, updates, and Maintenance Services at no additional charge.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Plated Foodservice delivers an integrated three-part healthcare foodservice solution comprising (1) ready-to-serve, chef-inspired quick-frozen meals packaged using IQF and vacuum-seal technology, (2) proprietary patent-pending rethermalization hardware that uses 'low and slow' conduction heating to warm and hold meals, and (3) a SaaS platform for AI-enabled menu planning, inventory management, compliance tracking, and dietary personalization. The combined offering is designed to allow healthcare facilities to operate a quality dining program with only a countertop, freezer, standard wall outlets, and internet connection, eliminating the need for a commercial kitchen and specialized culinary staff.

Product overview

Plated Foodservice offers an integrated, all-in-one foodservice solution for healthcare facilities consisting of three core components: (1) Ready-to-Serve Meals - quick-frozen, chef-inspired frozen meals that arrive individually packaged and ready to heat; (2) Rethermalization Units - proprietary patent-pending heating hardware using 'low and slow' technology to safely reheat frozen meals; and (3) Software Platform - an integrated suite including Menu Planning Software, Compliance Management Software, Inventory Management Software, and Nutrition Management Software. The platform uses 'People Profiles' to automate personalized meal recommendations based on dietary restrictions, preferences, and nutritional goals.

Differentiator

Problem solved

Functional benefit

Products and services

• Ready-to-Serve Meals Chef-inspired, nutritionally balanced frozen meals individually packaged and vacuum-sealed using Individual Quick Freezing (IQF) technology. Designed for healthcare facilities to serve quality meals to residents/patients with diverse dietary requirements, requiring only rethermalization before service.
• Rethermalization Units Proprietary patent-pending heating hardware that uses 'low and slow' conduction technology to reheat frozen meals to optimal serving temperature while maintaining texture, moisture, and flavor. Units feature PIN-based access control, automated temperature monitoring, and can hold meals at safe temperatures for up to two hours.
• Foodservice Operations Software Platform Integrated SaaS platform providing menu planning, compliance management, inventory management, nutrition management, and AI-enabled dietary personalization. Uses People Profiles to automate personalized meal recommendations based on dietary restrictions, preferences, and nutritional goals, with built-in compliance alerts, digital temperature logs, and Joint Commission audit-ready documentation.

Quantifiable outcome

• Labor cost reductions of up to 30% when using prepared meal components
• +4 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Scale indicators3 records

Recent moves6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@PlatedFoodservice
• Facebookfacebook.com/platedfoodservice
• LinkedInlinkedin.com/company/platedfoodservice
• Instagraminstagram.com/platedfoodservice

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plated Foodservice