Your Special Delivery Service

What Your Special Delivery Service does

Your Special Delivery Service (YSDS) is a privately held international logistics company founded in 2006 in Stockholm, Sweden, specializing in time-critical, temperature-sensitive, and high-value shipments. The company is organized into four vertical sub-brands — YSDS Life Science (GDP-certified pharma, biotech, clinical trial, and ATMP logistics), YSDS IT (hardware rollout, Importer of Record, lithium battery shipping), YSDS EPL (Emergency Parts Logistics for production-critical spare parts), and YSDS Specialty Logistics (defense and disaster relief, cosmetics, mechanical engineering). YSDS operates 10 owned offices across 8 countries (Sweden, Denmark, Finland, Netherlands, UK, Switzerland, USA, Singapore) supplemented by a network of 150+ agent partners providing intermediate storage in 150+ countries.

The company's technology stack includes a customer portal for quotes and order management, a tracking portal for shipment visibility, and proprietary real-time IoT tracking devices operating over LTE Cat M1 and 2G networks with automatic flight mode — monitoring location, temperature, humidity, and light for high-value and temperature-sensitive cargo. Core service offerings span chartered aircraft, Next Flight Out (NFO), On Board Courier (OBC), dedicated vehicles, customs clearance, dangerous goods handling under IATA DGR/ADR/RID/IMO, dry ice replenishment (cryo to ambient temperature control), crating and packaging, intermediate storage, insurance, and risk mitigation consulting.

YSDS monetizes through custom-quoted professional and managed services on a pay-as-you-go basis, with no publicly disclosed pricing. The go-to-market is enterprise field sales led by dedicated logistics experts available 24/7/365, combined with a self-service digital portal for repeat customers. The company holds GDP, ISO 9001, ISO 14001, AEO (UK), ITAR, and EcoVadis Bronze certifications, and reports a customer NPS of +77 against an industry average of +43 and a 98% shipment success rate.

Name

Your Special Delivery Service

Legal name

Your Special Delivery Service

Website

https://ysds.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

YSDS is a privately held Swedish-founded international logistics specialist serving life sciences, IT, emergency parts, and high-value industries with GDP-certified cold chain, dangerous goods, customs, and real-time IoT tracking across 10 offices and 150+ agent partners.

Ownership category

akta.pro rank

Product category

Specialized Time-Critical Logistics Services

NAICS

Freight Transportation Arrangement (488510), Nonscheduled Chartered Freight Air Transportation (481212), General Warehousing and Storage (49311)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Next-Flight-Out (NFO) / Hand-Carry Courier (OBC) (TLADANAB)

Keywords

• Specialized freight forwarding
• Time-critical logistics
• Temperature-sensitive logistics
• Pharmaceutical cold chain
• Emergency parts logistics

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Logistics Services: Comprehensive logistics services including chartered aircraft, dedicated vehicles, express shipping, Next Flight Out (NFO), On Board Courier, customs clearance, insurance, crating, packaging, intermediate storage, tracking, and risk mitigation
2. Specialized Industry Solutions: Tailored logistics solutions for Life Science, IT, EPL (Emergency Part Logistics), and Specialty Logistics segments

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

YSDS is an international logistics company providing specialized time-critical, temperature-sensitive, and high-value shipment services worldwide. Its core offering spans chartered aircraft, Next Flight Out (NFO), On Board Courier (OBC), express shipping, dedicated vehicles, customs clearance, dangerous goods handling, temperature-controlled cold chain logistics (including cryo, dry ice, refrigerated, and ambient), insurance, crating, packaging, intermediate storage, and real-time IoT-based shipment visibility, sold through dedicated enterprise logistics experts available 24/7/365.

Product overview

Your Special Delivery Service (YSDS) operates as an international logistics company offering a comprehensive suite of specialized logistics services organized into four focus industry sub-brands: YSDS Life Science (GDP-certified solutions for pharmaceutical and biotech products), YSDS IT (IT hardware logistics and rollout services), YSDS EPL (Emergency Parts Logistics for time-critical spare parts), and YSDS Specialty Logistics (covering Defense & Disaster Relief, Cosmetics, and Mechanical Engineering). The company's core service portfolio includes temperature-sensitive and cold chain logistics (handling cryo, dry ice, refrigerated, and ambient temperatures), dangerous goods handling, customs clearance, and various air freight solutions including Chartered Aircraft, Next Flight Out (NFO), and On Board Courier (OBC). Supporting these specialized services are technology platforms including a Customer Portal for quote and order management, and a Tracking Portal for real-time shipment visibility. The offering combines logistics expertise with flexibility and proprietary technology to serve clients globally across 10 offices in 8 countries through a network of 150+ agent partners.

Differentiator

Problem solved

Functional benefit

Brands

• YSDS Life Science: Specialized logistics solutions for life science products including clinical trials, ATMPs, temperature-sensitive logistics, and pharmaceutical shipping.
• YSDS IT
• YSDS EPL
• YSDS Specialty Logistics

Products and services

• YSDS Life Science Tailor-made GDP-certified logistics solutions for time and temperature-sensitive life science products including clinical trials, advanced therapies, biotech, and commercial pharmaceuticals, with full end-to-end visibility and 24/7 expert support for pharmaceutical, biotech, and life science companies.
• YSDS IT Global logistics solutions for IT hardware including complex IT rollouts, customs clearance, Importer of Record services, and shipping to high-complexity countries with transparent cost overviews, for enterprises deploying hardware worldwide.
• YSDS EPL (Emergency Parts Logistics) 24/7 emergency logistics service for time-critical spare parts and production materials, offering Next Flight Out (NFO), On Board Courier (OBC), dedicated vehicles, and chartered aircraft options for manufacturers and operators who must avoid production line downtime.
• YSDS Specialty Logistics Specialized shipping solutions covering Defense & Disaster Relief, IT, Cosmetics, and Mechanical Engineering sectors with tailored logistics for high-value and complex goods, serving defense agencies, disaster relief NGOs, cosmetics brands, and industrial clients.
• Temperature-Sensitive Logistics Cold chain management solutions handling temperature intervals from -197°C cryo temperatures to +30-40°C, utilizing Temperature Controlled Systems (TCS) with dry ice, refrigeration, or controlled ambient temperature options for pharmaceutical, biotech, and life science customers.
• ATMP Logistics Specialized transport of Advanced Therapy Medicinal Products including gene therapies and cell-based treatments, featuring GDP certification, temperature-controlled shipping, real-time tracking, and end-to-end visibility for pharmaceutical and biotech clients.
• Clinical Trial Logistics Customized logistical solutions for pharmaceutical clinical trials including cold chain management, strategic planning, documentation, packaging, distribution, temperature monitoring, and full visibility throughout all phases, for pharma sponsors and CROs.
• Dry Ice Replenishment 24/7 dry ice replenishment services for maintaining -78°C temperatures during transit, with global coverage including remote areas, risk assessment, qualified packaging, and door-to-door temperature monitoring for life science and clinical trial customers.
• Customs Clearance Expert customs brokerage and clearance services ensuring proper documentation, HS code classification, duty/tax calculation, and compliance with international trade regulations for importers and exporters across YSDS's served markets.
• Dangerous Goods Logistics Shipping of dangerous goods under IATA DGR, ADR, RID, and IMO international regulations, with certified staff handling documentation, packaging, and safety compliance for clients shipping regulated materials including lithium batteries and pharmaceuticals.
• Chartered Aircraft 24/7 chartered aircraft solution for time-critical shipments, oversized cargo, and destinations not serviced by commercial airlines, suitable for emergency parts logistics and lifesaving equipment across YSDS's enterprise customer base.
• Next Flight Out (NFO) Top priority air freight service evaluating all available commercial airlines and routes for fastest delivery within hours, with pre-flight customs clearance and dedicated final-mile delivery for time-critical shipments.
• On Board Courier (OBC) Supervised delivery solution for sensitive, valuable, and time-critical shipments with personal surveillance, fast transport, secure traceable process, and highest reliability for clients moving high-value or irreplaceable items.
• Importer of Record (IoR) Legal and compliance risk management for customs clearance, handling import licensing, fiscal representation, and documentation for shipments into countries where clients lack local representation.
• Global IT Equipment Rollout Coordination and synchronization of IT hardware shipments worldwide with contingency planning, cost estimates including duties and taxes, and support for export permits and clearances, serving enterprises managing multi-country IT deployments.
• Lithium Batteries Logistics Transportation solutions for raw materials, lithium batteries, and damaged batteries with dangerous goods expertise, risk mitigation, and flexible solutions for flight disruptions and remote destinations.
• Intermediate Storage Professional warehousing and short-term storage solutions in over 150 countries with temperature control, humidity management, 24/7 monitoring, CCTV security, and flexible rental duration for clients needing short-term holding of in-transit goods.
• Express Shipping Safe and fast domestic and international express delivery with next-day delivery to major cities worldwide, offering multiple carrier options with delivery time choices including before 9am, 12pm, or 5pm, for enterprise clients with time-sensitive shipments.
• Crating Custom-made crating solutions for fine art and valuable items including standard one-way crates, premium reusable crates, and tailor-made solutions by professional art handlers.
• Packaging Professional packaging services in dedicated packing rooms with equipment for temperature-sensitive, fragile, confidential, perishable, and dangerous goods, including custom-built crates and styrofoam or anti-static padding.
• Express (general) Express shipping service consolidated with the Express Shipping product (same underlying service, kept as a single entry).
• Insurance Bespoke shipping insurance products for high-value shipments covering pickup, packaging, transportation, and last-mile delivery, with simplified claims processing and customizable coverage values.
• Risk Mitigation Comprehensive risk assessment analyzing potential risks at every step of the logistics process with rigorous training, optimal shipping routes, pre-shipment dummy testing, and backup solutions.
• Strategic Advice and Consulting Expert consulting on supply chain aspects including customs documentation, export/import regulations, commodity classification, risk assessment, dangerous goods handling, and temperature-controlled shipping.
• Emergency Parts Logistics Rapid shipping solutions for complex goods with Next-Flight Out, On-Board-Courier, and dedicated vehicle options, customized to ensure fastest delivery of time-critical production materials for industrial customers.
• Visibility (Real-Time Tracking) End-to-end shipment monitoring via LTE Cat M1 and 2G network with real-time location, temperature, humidity, and light tracking, automatic flight mode, and multi-airline approval for sensitive and high-value cargo.
• Shipment Tracking State-of-the-art tracking service monitoring shipments every hour with IoT-based data transmission for location and environmental data including humidity, temperature, and handling conditions.
• Customer Portal Web-based customer portal providing an overview of quotes, orders, and ongoing shipments for client management and order tracking across YSDS's logistics services.
• Tracking Portal End-to-end shipment visibility portal for real-time monitoring of shipment movements and delivery status, feeding on YSDS's IoT-based tracking devices.

Quantifiable outcome

• NPS of +77 (industry average is +43)
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• 150+ Global Agent PartnerscoreChannel Partner/ Reseller/ DistributorYSDS maintains a network of 150+ reliable agent partners worldwide who provide local logistics expertise and enable completely global logistics coverage. These partners collaborate with YSDS to share knowledge, experience, and expertise to craft the best logistics solutions on a global scale.
• DQS GmbHminorOthersDQS GmbH serves as YSDS's audit partner for GDP (Good Distribution Practice) certification, providing third-party verification of quality compliance in pharmaceutical logistics distribution.

Scale indicators8 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• Quick Specialized Logistics: Swedish-founded specialized expedited freight and NFO/OBC provider serving pharma and high-tech verticals. Closest geographical and service-overlap comparable to YSDS.
• World Courier (Cencora): Global specialty courier focused on pharma, biopharma, and clinical trial logistics with comparable GDP-compliant cold chain capabilities and time-critical delivery.
• Marken (UPS Healthcare): Clinical trial supply chain specialist offering GDP-compliant biologic and investigational product logistics with similar ATMP and global trial capabilities to YSDS Life Science.
• FedEx Custom Critical: Expedited NFO and white-glove hand-carry service within FedEx, targeting life sciences and emergency parts — directly mirrors YSDS NFO/OBC and EPL offerings.
• Network Aviation Group: Specialist in time-critical air cargo charter and onboard courier for aerospace, motorsport, and emergency parts — closely mirrors YSDS's EPL and Specialty Logistics models.

Broad incumbents

• DHL Medical Express: DHL's dedicated life sciences and clinical trial logistics unit offers GDP-certified, time-critical cold-chain capabilities that overlap with YSDS's core life science portfolio at much larger scale.
• Kuehne+Nagel Life Sciences: Global forwarder's dedicated life sciences vertical with GDP-certified cold chain, clinical trial, and pharma air freight — directly competing with YSDS on enterprise pharma accounts.
• UPS Healthcare (formerly Polar Speed / Marken): Logistics giant's healthcare division offering temperature-controlled, time-critical global distribution comparable to YSDS Life Science offering at broader scale.
• CEVA Logistics (CMA CGM): Global 3PL with healthcare and high-tech vertical practices offering specialized time-critical and temperature-controlled transport that competes with YSDS in pharma and IT rollouts.

Emerging players

• Biocair: Specialist courier dedicated to life sciences shipments including clinical trial materials and temperature-sensitive biologics — narrower focus than YSDS but directly comparable in pharma cold chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ysds_uk

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Your Special Delivery Service