What Qatar Post does

Qatar Post, legally Qatar Postal Services Company, is the state-owned national postal operator of Qatar under the Ministry of Transport and Communications, established in 1950 as the General Postal Corporation and rebranded to its current name in 2017. The company provides a comprehensive platform spanning domestic and international mail and parcel services (Qatar Standard, Qatar Express, Qatar Post Premium, Global Standard covering 160+ countries, and Global Express/EMS covering 190+ countries), e-commerce enablement through CONNECTED (cross-border shopping consolidation from the US, UK, Turkey, and six Gulf/Middle East markets) and Turkish Souq (an online marketplace offering 300,000+ products), PO Box subscription services with home delivery, money transfer, freight forwarding, and B2B services including Mail Room management, Record Management, Fulfillment Solutions, ECommerce Solutions, and Advertising Mail. Its technology stack consists of proprietary mobile applications on iOS and Android for order placement, pickup scheduling, and real-time shipment tracking; an online tracking portal; integration with the Ministry of Interior's Metrash app for official government document tracking; QR-code-based cashless on-delivery payments; and a passport delivery service (currently enabled for Sudan).

The company's revenue mechanics are transaction-based for shipping (e.g., fixed QAR 50 per Turkish Souq order, SDR-based compensation limits for Express Mail, and per-kilogram plus flat-fee registered parcel compensation) and subscription-based for PO Boxes, with dedicated B2B portals serving business customers and physical branches plus digital channels serving individual consumers and government entities. Customer segmentation is horizontal across individuals, businesses, and government agencies; the named strategic customer Hamad Medical Corporation is served via the Lbaih app for medicine home delivery. Operational footprint comprises 23 postal branches (16 with PO Box facilities), 130+ street posting boxes, the largest vehicle fleet in the country, 100+ direct international dispatches, and a workforce in the 1,001–5,000 range. The company holds six ISO certifications (9001, 14001, 27001, 27701, 39001, 45001) certified by Bureau Veritas, and was recognized by the Universal Postal Union in 2018 as the second-best performing post office globally.

Name

Qatar Post

Legal name

Qatar Postal Services Company

Website

https://qatarpost.qa

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Qatar Post is the state-owned national postal operator of Qatar, providing domestic and international shipping, PO Box, e-commerce enablement (CONNECTED, Turkish Souq), money transfer, and government document delivery to individual consumers, businesses, and government entities across 190+ countries.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (491110), Couriers and Express Delivery Services (492110), Direct Mail Advertising (54186), Advertising Material Distribution Services (541870)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

Domestic Parcel Post / Ground Parcels (TLAAAAAB)

akta.pro secondary industries

Post Office Network & Retail Counter Services (TLAAAAAF), International Parcel Post (Inbound/Outbound) (TLAAAAAL), P.O. Boxes & Virtual Mailboxes (TLAAAAAG), Mailroom & Package/Parcel Management Services (BPABAEAB), Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators) (TLACAKAG)

Keywords

• National postal services
• Parcel shipping logistics
• E-commerce fulfillment
• Mail and parcel delivery
• PO Box services

Headquarters

HQ city

Doha

HQ country

Qatar

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Qatar Post is the national postal operator of the State of Qatar, providing domestic and international mail and parcel shipping (Qatar Standard, Qatar Express, Qatar Post Premium, Global Standard, Global Express, Global Priority), PO Box subscription services with home delivery, money transfer, freight forwarding, and e-commerce enablement through the CONNECTED cross-border shopping platform and Turkish Souq marketplace. For businesses, it offers Mail Room management, E-Commerce Solutions, Fulfillment Solutions, Record Management, E-Delivery, Direct Mail, Advertising Mail, and Philatelic services. It also runs Qatar Post Souq, an e-commerce storefront for stamps and branded merchandise.

Product overview

Qatar Post operates as the national postal and logistics provider for the State of Qatar, offering a comprehensive platform-plus-modules architecture spanning both individual consumer and business segments. The core product portfolio includes domestic and international shipping services (Qatar Standard, Qatar Express, Qatar Post Premium for domestic; Global Standard, Global Express, Global Priority for international), alongside specialized e-commerce enablers such as CONNECTED (international shopping consolidation from US, UK, Turkey, and Gulf countries), Turkish Souq (Turkey shopping platform with 300,000+ items), and Qatar Post Souq (stamps and merchandise e-commerce). Additional services include PO Box services with home delivery options, money transfer, passport delivery, and freight forwarding. The B2B portfolio encompasses Mail Room management, ECommerce Solutions, Makan-E, Record Management, Fulfillment Solutions (including office relocation), E-Delivery, Business Delivery Service, and advertising solutions (Direct Mail, Advertising Mail, Philatelic). Digital channels include proprietary mobile applications for iOS and Android enabling order placement, pickup scheduling, and real-time shipment tracking.

Differentiator

Problem solved

Functional benefit

Products and services

• CONNECTED International shipping and cross-border e-commerce consolidation service that enables customers in Qatar to shop from global online retailers in the US, UK, Turkey, Saudi Arabia, UAE, Kuwait, and Jordan that do not offer direct shipping to Qatar, with consolidated shipping and flexible delivery options.
• Turkish Souq Online shopping platform enabling customers in Qatar to purchase items from Turkish retailers with over 300,000 products available, featuring home delivery via Qatar Post.
• Qatar Post Souq E-commerce storefront for purchasing commemorative stamps, philatelic items, and Qatar Post branded merchandise with home delivery in Qatar.
• PO Box Service Postal mailbox subscription service enabling customers to receive mail and packages at a dedicated PO Box in Qatar, with options for home delivery from the PO Box.
• Money Transfer Remittance and money transfer service for sending funds domestically and internationally through Qatar Post.
• Passport Delivery Service International passport delivery service, currently available for Sudan, enabling delivery of passports to destinations abroad through Qatar Post.
• Home Collection Service Door-to-door pickup service enabling customers to schedule collection of outgoing mail and packages from their location within Qatar.
• Qatar Standard (Domestic) Standard shipping service for mail and parcels sent within Qatar.
• Qatar Express (Domestic) Express shipping service for time-sensitive mail and parcels within Qatar.
• Qatar Post Premium Premium shipping service with enhanced features for domestic deliveries in Qatar, also offered as part of the Fulfillment Services portfolio.
• Global Standard International standard shipping service for mail (up to 2kg) and parcels (up to 30kg) to more than 160 countries worldwide, with delivery times exceeding one month.
• Global Express Express international shipping service to more than 190 countries and territories worldwide, with online tracking and delivery within 7-10 days.
• Global Priority Priority international shipping service with expedited delivery times to global destinations.
• Freight Forwarding International freight forwarding service for large or heavy shipments.
• Direct Mail Targeted direct mail advertising solution for businesses to reach customers via the physical postal channel.
• Advertising Mail Advertising and marketing mail services for business communications and promotional campaigns.
• Philatelic Philatelic services for businesses including stamp products for collectors and commemorative stamp issuance.
• Mail Room Outsourced mail room management services for businesses, handling incoming and outgoing corporate mail.
• ECommerce Solutions End-to-end e-commerce logistics solutions for online retailers and businesses selling online, including the Makan-E branded offering.
• Record Management Document and record management services for businesses, including secure storage and handling of important documents.
• E-Delivery Electronic delivery services for businesses to send digital documents and communications.
• Fulfillment Solutions Warehouse and fulfillment services including order fulfillment, pick-and-pack, and inventory management for e-commerce businesses, with office relocation as a sub-service.
• Business Delivery Service Dedicated business delivery service for corporate customers with specialized handling and tracking.
• Home Delivery Services Door-to-door delivery service for packages and mail sent to PO Box addresses, bringing items directly to the customer's doorstep.

Quantifiable outcome

• 2nd best performing Post Office in the world (UPU 2018)
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Hamad Medical Corporation (HMC)coreStrategic or Co-development Partner · 14 March 2026Hamad Medical Corporation collaborates with Qatar Post for medicine home delivery services, accessible via the Lbaih mobile application or the National Healthcare Helpline. This partnership ensures steady medicine supply to patients through Qatar Post's delivery infrastructure.

Scale indicators9 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Saudi Post (SPL): National postal operator of Saudi Arabia (a much larger GCC market), offering domestic parcel, EMS, PO Box, and logistics services. Comparable as a state-owned Gulf postal peer serving a different but structurally similar market.
• Bahrain Post: National postal operator of Bahrain providing postal, PO Box, and express services. Comparable as another small-market GCC state postal with similar product structure.
• Oman Post: National postal operator of Oman, offering similar domestic and international postal, PO Box, and e-commerce logistics services. Comparable as a fellow GCC state postal operator in a smaller market.
• Emirates Post Group: National postal operator of the UAE, also state-owned, offering domestic and international postal services, PO Box, and e-commerce logistics across the Gulf. Highly comparable as a fellow GCC national postal with similar monopoly structure and product portfolio.
• Aramex: Major Middle East-headquartered express courier and logistics provider competing directly with Qatar Post in international parcel, freight forwarding, and e-commerce logistics across the Gulf. Most direct private-sector competitor in the region.
• Kuwait Post: National postal operator of Kuwait offering domestic and international postal services. Comparable as a fellow GCC state postal operator with a similar small-market profile.

Broad incumbents

• FedEx: Global courier and logistics incumbent competing with Qatar Post in international express parcels. Comparable on cross-border express, but a much larger private-sector competitor with global brand and network reach.
• La Poste (France): French national postal operator offering postal, parcel, banking, and digital services. Comparable as a state-owned national postal that has similarly diversified beyond letters into logistics, financial services, and digital — a potential long-term strategic template for Qatar Post.
• Royal Mail (UK): UK national postal operator with a comparable heritage state-owned history, universal service obligation, and product portfolio spanning letters, parcels, and logistics. Comparable as a national postal peer facing the same digital-substitution and parcel-competition dynamics.
• DHL Express (Middle East): Global express logistics leader operating across the Gulf in direct competition with Qatar Post's Global Express, Global Priority, and Freight Forwarding services. Comparable on international parcel and express but with vastly deeper global infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qatar Post