Aidacare

What Aidacare does

Aidacare is an Australian healthcare equipment manufacturer, distributor, and service provider founded in 1987 and headquartered in Moorebank, NSW. The company designs, manufactures (under its Aspire and Aidacare Healthcare brands, to Australian standards), and distributes more than 8,000 product lines spanning mobility aids, manual and power wheelchairs, hospital beds and mattresses, bathroom and daily living equipment, pressure care products, medical carts, paediatric products, and complex rehabilitation equipment. It also distributes leading international brands including Permobil, Pride Mobility, Ottobock, Sunrise Medical, Invacare, and ROHO. Its customers include residential aged care operators, hospital and acute care networks, prescribing therapists, community and home care providers, retirement living operators, and individual consumers funded through NDIS, DVA, icare, SWEP, TAC, WorkSafe Victoria, and MASS schemes. Aidacare has been a registered NDIS provider since 2013.

Aidacare operates an omnichannel go-to-market model: more than 30 retail showrooms across Australian capital cities and regional centers; an e-commerce online shop; dedicated co-branded partner portals for enterprise customers; independent network partners covering regions not directly serviced; inside sales via phone and quote request; and a rental/hire program for home care, rehabilitation, and physiotherapy equipment in Sydney, Melbourne, and Brisbane metro areas. The rental fleet is maintained to ISO 9001 quality standards, and the company offers service, maintenance, repair, facility fitout, and home modification services. Revenue is generated through one-time product sales, usage-based equipment rental, and ongoing service/maintenance contracts; pricing is quote-based and not publicly disclosed. Aidacare is owned by Quadrant Private Equity and operates with 251-500 employees.

In February 2026, Aidacare secured a combined A$540 million (approximately US$382 million) six-year private credit facility from Bain Capital Credit LP and UBS Group AG at a margin of approximately 500 basis points over the Australian Bank Bill Swap Bid Rate. The proceeds were used primarily to refinance existing debt and fund a dividend payout to Quadrant Private Equity, in a transaction that illustrates the broader shift of dividend recapitalizations into Australia's private credit market.

Name

Aidacare

Legal name

Aidacare

Website

https://aidacare.com.au

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

251–500 employees

Short description

Aidacare is an Australian healthcare equipment manufacturer, distributor, and rental provider, founded 1987 and owned by Quadrant Private Equity. It sells 8,000+ mobility, pressure care, and daily living products via 30+ showrooms and dedicated partner portals to aged care operators, hospitals, and NDIS-funded consumers.

Ownership category

akta.pro rank

Product category

Healthcare Equipment and Assistive Technology

NAICS

Home Health Equipment Rental (532283), Surgical Appliance and Supplies Manufacturing (339113)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industry

Medical & Mobility Device Leasing (Consumer) (FSAKANAJ)

Keywords

• Healthcare equipment
• Mobility aids
• Aged care equipment
• Assistive technology
• Rehabilitation equipment

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices31 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Product Sales: Sale of healthcare equipment including mobility aids, wheelchairs, beds, bathroom equipment, pressure care products, and rehabilitation equipment to aged care facilities, hospitals, therapists, and individual consumers. Revenue generated through direct sales, online shop, and network partners.
2. Equipment Rental: Flexible equipment hire options for customers. Access to the largest, modern fleet of rental Home Care, Rehabilitation, and Physiotherapy equipment in Australia's metro areas (Melbourne, Brisbane, Sydney). Equipment pool maintained to ISO 9001 quality standards with thorough cleaning and maintenance before delivery.
3. Service, Maintenance & Repair: Service, maintenance and repair services for healthcare equipment including warranty support, spare parts, and scheduled preventative maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Aidacare manufactures, distributes, and rents assistive healthcare equipment in Australia. The company produces its own Aspire and Aidacare Healthcare branded equipment (wheelchairs, mobility scooters, beds, mattresses, bathroom aids, medical carts, lift recline chairs) while also distributing international brands such as Permobil, Pride Mobility, Ottobock, Sunrise Medical, Invacare, and ROHO. It operates a national network of retail showrooms, an online shop, equipment hire services, and dedicated partner portals for enterprise healthcare customers.

Product overview

Aidacare is an Australian manufacturer, supplier, and distributor of assistive technology, mobility aids, and healthcare equipment operating since 1987. The company offers a comprehensive product portfolio spanning multiple categories including: bathroom/toilet equipment, bedroom products (beds, mattresses, furniture), medical/therapeutic chairs (lift recline chairs, pressure relief chairs), wheelchairs (manual, power, custom), mobility scooters, walking aids, daily living aids, pressure care products, medical carts, paediatric equipment, manual handling equipment, and funeral/mortuary equipment. Aidacare manufactures and distributes products under its own Aspire and Aidacare brands, while also distributing international brands including Permobil, Pride Mobility, Ottobock, Sunrise Medical, Invacare, and ROHO. The company provides services including equipment hire, maintenance and repair, facility fitouts, home modifications, and dedicated partner portals for healthcare organizations. The product range is designed for Acute Care, Residential Aged Care, Home and Community Care, and Complex Rehabilitation sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Aspire: Premium range of healthcare equipment sold under the 'Aspire' brand. Aspire branded equipment has been researched, designed, tested and manufactured to meet Australian standards.

Products and services

• Aspire Manual Wheelchairs Lightweight, adjustable manual wheelchairs manufactured under the Aspire brand, designed for hospitals, aged care facilities, and home users. Models include the Aspire Evoke 2 with depth-adjustable seating and quick release wheels.
• Aspire Power Wheelchairs Powered wheelchairs for users requiring powered mobility assistance, including the lightweight carbon fibre Aspire Aerolite Powerchair.
• Aspire Mobility Scooters Range of mobility scooters (Zulu Maxi, Odin Large, Juno Large, Sierra Medium, Oscar Midi) for personal outdoor and indoor mobility.
• Aspire Lift Recline Chairs (X5 Series) Electric lift recline chairs (Rembrandt X5, Raphael X5, Matisse X5, Monet X5, Gabriel X5) designed for comfort and mobility assistance at home.
• Aspire Pressure Relief / Shell Chairs Mobile seating solution such as the Aspire Shell Chair with anterior tilt function for sit-to-stand transfers, designed for Aged Care and Healthcare environments.
• Bathroom and Toilet Equipment Assistive bathroom equipment including shower chairs, over-toilet aids, grab rails, bath lifts, and shower trolleys for accessibility and independence.
• Aspire Swivel Shower Chair Swivel shower chair providing accessible seating solution for bathroom use and independent personal care.
• Aspire LIFECOMFORT Mattresses Pressure care mattresses including alternating air mattresses and foam mattresses for hospitals, aged care facilities, and home use.
• Aspire Bedroom Furniture and Overbed Tables Bedroom furniture such as the Aspire Active Reach Tray Table designed to support comfort, accessibility, and independence at home.
• Aspire General Cushions General purpose cushions (e.g., Aspire ComfiGel Cushion) for comfort and positioning support.
• ROHO Pressure Care Cushions Air-cell based pressure relief cushions with DRY FLOATATION technology distributed by Aidacare for prevention and treatment of pressure injuries.
• ROHO Mosaic Cushion Cost-effective air cushion with interconnected air cells that disperse pressure and promote stability for patients at risk of skin breakdown.
• Medical Carts Procedure carts, medication carts, crash carts, anesthesia carts, and isolation carts for healthcare facilities.
• Aidacare Powered Drive Wheel for Medical Carts Powered drive wheel accessory for medical carts to enhance maneuverability.
• Manual Handling and Patient Transfer Equipment Patient hoists (ceiling hoists, standing hoists, lifters), slings, and transfer aids for safe manual handling.
• Complex Rehab Equipment Complex rehabilitation equipment including custom wheelchairs from Permobil, Pride Mobility, Ottobock, Sunrise Medical, and Invacare, with associated service, support, and training.
• Mobility Ramps Mobility access ramps including folding, rubber, and fiberglass options for wheelchairs and mobility scooters.
• Bedside Commodes Disability bedside commodes including standard and bariatric models with adjustable legs and padded armrests.
• Daily Living Aids Disability and assisted living aids including dressing aids, kitchen aids, gripping aids, cutlery, crockery, and reaching aids.
• Bed Support Accessories Bed sticks, bed poles, bed cradles, and self-help poles that assist people getting in and out of bed safely.
• Paediatric Equipment Mobility aids, postural support, maternity, and bathroom equipment designed for paediatric use.
• Equipment Hire Services Rental services for home care, rehabilitation, and physiotherapy equipment across major Australian metro areas, maintained to ISO 9001 quality standards.
• Service, Maintenance and Repair Equipment servicing, maintenance, repair, warranty registration, and contract services for healthcare and mobility equipment.
• Facility Fitouts Design and fitout services for aged care and healthcare facilities, covering equipment specification and installation.
• Home Modifications Home modification services including ceiling hoist installation and accessibility adaptations for private residences.

Named customers14 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• International Equipment Brands (Permobil, Pride Mobility, Ottobock, Sunrise Medical, Invacare)coreTechnology or IntegrationAidacare represents leading international brands for Complex Rehab equipment including Permobil, Pride Mobility, Ottobock, Sunrise Medical, and Invacare. They provide service, support and training for these brands in the Australian market.
• NDIS (National Disability Insurance Scheme)coreChannel Partner/ Reseller/ DistributorAidacare has been a registered NDIS provider since 2013, working with clients, families and case managers to achieve positive outcomes. They supply NDIS-funded equipment to eligible participants.
• DVA (Department of Veterans' Affairs)coreChannel Partner/ Reseller/ DistributorAidacare supplies DVA-contracted products to eligible veterans and their families through their national contract.
• Various Government Health Schemes (icare, SWEP, TAC, WorkSafe Victoria, MASS)coreChannel Partner/ Reseller/ DistributorAidacare is a registered provider for multiple Australian state government health schemes including icare (NSW), SWEP (Victoria), TAC (Victoria), WorkSafe Victoria, MASS (Queensland), and others for equipment provision to eligible individuals.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Country Care Group: Australian DME supplier and mobility equipment retailer serving aged care, hospitals, and individual customers with a comparable mix of own-brand and distributed products.
• MobilityHQ (Shop Aidcare): Australian DME retailer of mobility scooters, wheelchairs, daily living aids, and rehabilitation equipment; directly comparable as a domestic multi-channel distributor serving both consumers and aged care customers.
• Independence Australia: Australian distributor of continence, mobility, and assistive equipment serving NDIS, DVA, and aged care customers nationwide; closely overlaps Aidacare in funding channels and product categories.
• BrightSky Australia: Australian specialty distributor of incontinence, wound care, and assistive technology products funded through NDIS, DVA, and state schemes; comparable in funding-channel dependence and customer mix.
• Healthcare Innovations Australia: Australian provider of pressure care, seating, and rehabilitation equipment to aged care and acute care facilities; comparable in therapeutic equipment focus and institutional customer base.

Broad incumbents

• Sunrise Medical: Global manufacturer of manual and power wheelchairs, mobility scooters, and seating systems; comparable as a complex rehab brand Aidacare distributes and a broad incumbent in the same product categories.
• Ottobock: Global prosthetics, orthotics, and complex rehab manufacturer; directly comparable in complex rehab product lines Aidacare distributes, while operating its own Australian clinical service network.
• Invacare: Global manufacturer and distributor of wheelchairs, mobility, and respiratory equipment; directly comparable as a complex rehab supplier whose products Aidacare distributes in Australia.
• Drive DeVilbiss Healthcare: Global manufacturer and distributor of durable medical equipment including mobility, bathroom safety, and respiratory products; comparable as a broad-line DME competitor and potential alternative supplier to Aidacare's customer base.
• Permobil: Global manufacturer of complex rehab power wheelchairs and seating solutions; comparable as a high-end brand Aidacare distributes and as a vertically integrated competitor in the complex rehab category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCl_2cnkIFEgptM81INgAufA/?sub_confirmation=1
• Facebookfacebook.com/AidacareAus
• LinkedInlinkedin.com/company/1226417

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aidacare