Medical Web Experts
Medical Web Experts is a Dallas-based, healthcare-exclusive custom software development firm that builds HIPAA-compliant patient engagement apps, portals, medical device companion platforms, and clinical operations software for healthcare organizations across the United States.
- Company typePrivate
- Founded2003
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Medical Web Experts firmographics
Firmographics- Name
- Medical Web Experts
- Legal name
- New Wave Enterprises LLC
- Website
- https://medicalwebexperts.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Medical Web Experts is a Dallas-based, healthcare-exclusive custom software development firm that builds HIPAA-compliant patient engagement apps, portals, medical device companion platforms, and clinical operations software for healthcare organizations across the United States.
- Ownership category
- akta.pro rank
Medical Web Experts industry classification
Industry- Product category
- Custom Healthcare Software Development
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)
- akta.pro primary industry
- Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)
- akta.pro secondary industry
- Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)
Keywords
Where Medical Web Experts is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Medical Web Experts business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Custom Healthcare Software Development: Full-cycle custom software development for healthcare organizations including patient engagement platforms, clinical operations systems, medical device companion apps, and patient portals. Engagement-based pricing with discovery-first methodology.
- Hosting Services: MWE Basic, Professional, and Enterprise hosting platforms with guaranteed uptime SLAs (99% for Basic/Professional, 99.5% for Enterprise). Tiered service levels with emergency support options.
- Healthcare Marketing Services: Full-spectrum marketing program for healthcare organizations including SEO, video marketing, social media marketing, pay-per-click advertising, email marketing, branding, content marketing, and patient education. HIPAA-compliant marketing with on-staff legal counsel.
- Security & Compliance Services: HIPAA-compliant infrastructure management, continuous penetration testing, compliance upkeep, and application maintenance. Annual third-party HIPAA audits and ongoing security monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Development - Quote-based engagement |
| Subscription | Monthly | MWE Basic and Professional Hosting |
| Subscription | Monthly | MWE Enterprise Hosting |
| Subscription | Multi-year contract | MWE Custom Hosting |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Medical Web Experts product offering
Product offeringCore offering
Medical Web Experts provides custom healthcare software development and managed services for healthcare organizations, delivering patient-facing mobile apps, patient portals, medical device companion platforms, clinical operations software, and multi-tenant SaaS systems. Engagements follow a discovery-first methodology producing HIPAA-compliant solutions on AWS, with built-in HL7/FHIR/REST integrations, Bluetooth Low Energy connectivity, and AI capabilities like patient summaries and conversational reporting. The firm also offers HIPAA-compliant hosting (MWE Basic/Professional/Enterprise) and full-spectrum healthcare marketing services including SEO, paid media, and content.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Companion Apps Custom HIPAA-compliant mobile apps for healthcare organizations that support patients between clinic visits, including treatment protocols, chronic condition management, daily care routines, Bluetooth medical device connectivity, AI-generated patient summaries, medication reminders, and secure care team messaging.
- Patient Portals Custom web-based patient portals providing scheduling, records access, secure messaging, and intake, built around each healthcare organization's care model and capable of unifying multiple existing systems under a single patient-facing login.
- Medical Device Companion Platforms Custom software platforms extending medical device functionality into patients' daily lives with Bluetooth Low Energy integration, automated device data capture, FDA cybersecurity guidance-compliant audit trails, BLE Security Level 3 / 128-bit AES-CCM encryption, and over-the-air firmware updates.
- Healthcare Operations Software Custom operational systems for clinical and administrative teams covering intake and registration, scheduling and coordination, billing and revenue cycle, reporting and dashboards, EHR and system integrations, and internal coordination and CRM, built to fit client workflows rather than requiring adaptation.
- Custom Multi-Tenant SaaS Platform Custom-built multi-tenant SaaS platform for healthcare organizations that have outgrown existing systems, featuring independent entity operations on shared infrastructure, role-based workflows (Admin, Employee, Marketer, Client), Super Admin cross-entity visibility, and support for multiple service lines within the same platform without rebuilds.
- HIPAA-Compliant Managed Hosting (MWE Basic, Professional, Enterprise) Tiered HIPAA-compliant managed hosting with guaranteed uptime SLAs (99% for Basic and Professional, 99.5% for Enterprise), service credits for downtime, emergency support options, and continuous penetration testing on AWS infrastructure with PHI encryption at rest and in transit.
- Healthcare Marketing Services Healthcare-specific digital marketing services including SEO, video marketing, social media, pay-per-click advertising, email marketing, branding, content marketing, and patient education, with HIPAA-compliant execution and on-staff legal counsel.
- Security and Compliance Services Managed security and compliance services including HIPAA-compliant infrastructure management, continuous penetration testing, compliance upkeep, annual third-party HIPAA audits, application maintenance, and ongoing security monitoring.
Quantifiable outcome
- 0 reported breaches across all client deployments since company founding in 2003
- +6 more outcomes
Companies that use Medical Web Experts
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles3 records
Medical Web Experts technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability6 records
Feature6 records
Medical Web Experts partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Dr. Kavita Babu (Medical Advisor)coreMedical advisor to MWE, Division Chief of Medical Toxicology and Emergency Physician at UMass Memorial Medical Center. Contributed to the development of the Digital Empathy framework, clinically validating the Listen-Understand-Help methodology for patient-facing healthcare software.
- Bridge Patient PortalcoreSister company of Medical Web Experts. Patient engagement software vendor providing client-branded healthcare mobile apps and web portals. Bridge and MWE work together on patient engagement engagements. MWE CEO is connected to Bridge leadership.
- BridgeInteractminorFounded by MWE Founder John Deutsch. Healthcare technology company separate from MWE.
- AWS (Amazon Web Services)coreAWS Partner Network member. HIPAA-compliant AWS infrastructure with PHI encryption at rest and in transit, private network architecture. MWE CISO is AWS Educator certified.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Medical Web Experts competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Medical Web Experts social profiles
Digital presenceMedical Web Experts compliance and trust
Trust signalCompliance6 records
Medical Web Experts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medical Web Experts leadership team
Management profileNumber of profiles
Profiles8 records
Medical Web Experts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medical Web Experts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medical Web Experts
What does Medical Web Experts do?
Medical Web Experts provides custom healthcare software development and managed services for healthcare organizations, delivering patient-facing mobile apps, patient portals, medical device companion platforms, clinical operations software, and multi-tenant SaaS systems. Engagements follow a discovery-first methodology producing HIPAA-compliant solutions on AWS, with built-in HL7/FHIR/REST integrations, Bluetooth Low Energy connectivity, and AI capabilities like patient summaries and conversational reporting. The firm also offers HIPAA-compliant hosting (MWE Basic/Professional/Enterprise) and full-spectrum healthcare marketing services including SEO, paid media, and content.
Is Medical Web Experts a public or private company?
Medical Web Experts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Medical Web Experts founded?
Medical Web Experts was founded in 2003. It employs 11 to 50 people.
Where is Medical Web Experts based?
Medical Web Experts is headquartered in Dallas, United States, in the North America region.
How does Medical Web Experts make money?
Four revenue lines are on record. Custom Healthcare Software Development is the primary driver. The others are hosting Services, healthcare Marketing Services and security & Compliance Services.
Does Medical Web Experts have an API?
No public API is recorded for Medical Web Experts.
What industry is Medical Web Experts in?
Medical Web Experts's product category is Custom Healthcare Software Development. Its primary akta.pro industry code is HLACAFAO, Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways), with a secondary code of HLALAKAA, Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant). Its NAICS code is 541511 and its SIC code is 7370.