The Norwegian Digitalisation Agency

What The Norwegian Digitalisation Agency does

The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet, Digdir) is a Norwegian government directorate operating under the Ministry of Local Government and Modernisation, established to coordinate and drive digitalisation of Norway's public sector. Its mandate spans all ministries, state agencies, and Norway's 430+ municipalities, as well as citizens and businesses relying on national digital services.

Digdir develops and operates the country's core public-sector digital infrastructure, including ID-porten (the national electronic identity and authentication gateway), Altinn (a digital reporting and dialog platform connecting businesses, citizens, and authorities), Fellesl\u00f8sninger (a portfolio of reusable shared digital building blocks for authentication, data sharing, and cross-agency collaboration), and the in-progress European Digital Identity Wallet being prepared under eIDAS 2.0 for rollout by 2030. It also coordinates the National Digitalisation Strategy 2024-2030, runs KI Norge (AI Norway) to guide responsible AI adoption, operates the Stimulab innovation programme applying the 'triple diamond' methodology to cross-sector life-event challenges, manages international projects such as the Nordic-Baltic eID (NOBID) initiative spanning eight countries, and provides the secretariat for advisory bodies including Skate and Arkitektur- og standardiseringsr\u00e5det.

The agency's business model is non-commercial: Digdir is funded entirely through annual state budget appropriations from the Digitaliserings- og forvaltningsdepartementet, with no product pricing, subscription revenue, or fee-bearing services. Distribution runs through direct statutory coordination with ministries, municipalities (via KS), and state agencies; through the digdir.no platform for guidance, standards, and reports; through shared infrastructure APIs (ID-porten, Altinn); and through participation in EU DIGITAL, OECD OPSI, and Nordic Council of Ministers forums. All services are provided free at the point of use to government entities and to Norwegian citizens and businesses.

Name

The Norwegian Digitalisation Agency

Legal name

Digitaliseringsdirektoratet

Website

https://digdir.no

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

251–500 employees

Short description

The Norwegian Digitalisation Agency (Digdir) is a government directorate that coordinates and operates Norway's national public-sector digital infrastructure \u2014 including ID-porten, Altinn, and shared solutions \u2014 for ministries, municipalities, citizens, and businesses.

Ownership category

akta.pro rank

Product category

Government Digital Services / Public Sector Digital Infrastructure

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Public Communications, Transparency & Open Government (BPAIAAAH), Digital Policy, Data Governance & Cybersecurity Standards Cooperation (BPADANAH)

Keywords

• Public sector digitalisation
• National digital identity infrastructure
• Shared government platforms
• Public sector innovation programmes
• EID and digital wallet

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Government Budget Allocation: Digdir is funded entirely through annual appropriations from the Norwegian government (Digitaliserings- og forvaltningsdepartementet). There are no commercial revenue streams. The directorate's activities — building and operating shared digital infrastructure, coordinating national digital strategy, providing guidance to municipalities and state agencies — are funded through public budgets.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet) coordinates and drives the digitalisation of the Norwegian public sector. It operates and maintains shared national digital infrastructure — including the ID-porten authentication gateway, the Altinn reporting and dialog platform, reusable shared digital building blocks (Fellesløsninger), the KI-Norge national AI resource hub, the Stimulab innovation programme, and emerging European Digital Identity Wallet services under eIDAS 2.0 — and provides strategic frameworks, standards, and guidance to ministries, state agencies, and all 430+ Norwegian municipalities.

Product overview

The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet, Digdir) is a government coordination and advisory body, not a product company in the traditional sense. Its portfolio consists of national digital infrastructure services (ID-porten, Altinn, digital identity wallet), shared/reusable digital components (Fellesløsninger), the national AI initiative (KI-Norge), innovation programs (Stimulab, Innovasjonsbarometeret), international cooperation projects (NOBID, DIGITAL programme), strategic frameworks (National Digitalisation Strategy 2024-2030), and advisory/coordinating bodies (Skate, Digitaliseringsrådet, Dataprioriteringsrådet). Core infrastructure products like ID-porten and Altinn form the backbone of Norway's public digital service ecosystem, while initiatives like Sammenhengende tjenester and the Digital assistent concept aim to create citizen-centered, cross-sector services organized around life events. The Digitaliseringskonferansen annual conference and DigiTalt blog serve as knowledge-sharing platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• ID-porten National digital identity and authentication infrastructure enabling Norwegian citizens to securely log in to public digital services at multiple security levels. Used by the entire Norwegian population and by all public sector entities that need verified user authentication.
• Altinn Digital collaboration platform enabling communication, digital form submission, and case handling between businesses, citizens, and public authorities. Operated by Digdir as a shared national solution and continuously evolved through workshops (e.g., the August 2026 workshop on phasing out Altinn II roles) and service-owner collaboration meetings.
• European Digital Identity Wallet (Europeisk digital identitetslommebok) European Digital Identity Wallet being implemented as part of the eIDAS 2.0 regulation, enabling Norwegian citizens to prove identity and access services digitally across Norway and Europe by 2030. Preparation is supported by Digdir through a Digital Wallet Sandbox.
• Fellesløsninger (Shared Solutions) Reusable digital building blocks (common components) for Norwegian public sector services, including shared infrastructure for authentication (ID-porten), reporting and dialog (Altinn), data sharing, and cross-sector collaboration. Government agencies and municipalities can integrate these components rather than building equivalents independently.
• KI-Norge (AI Norway) National AI resource hub providing guidance, guides, and examples on responsible and innovative use of artificial intelligence in Norway. Established by Digdir on behalf of the Ministry of Digitalisation and Public Governance to help balance AI opportunities with societal trust across the public and private sector.
• Stimulab Stimulation scheme for innovation and service design in the Norwegian public sector, applying design thinking and the proprietary Triple Diamond methodology to solve complex societal challenges through cross-sector collaboration. Applicants include municipalities, state agencies, and design/technology suppliers working on mission-driven projects.
• NOBID (Nordic-Baltic eID Project) Cross-border digital identity cooperation between eight Nordic-Baltic countries (Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, Sweden) facilitating use of national eID solutions across borders and preparing a large-scale pilot for the European Digital Identity Wallet. Managed by Digdir with sub-projects including NOBCCS (EUDI Wallet certification), Identity Matching, and cross-border user stories.

Quantifiable outcome

• Near-universal population engagement with digital public services, though digital competence gaps persist by age, education, and employment status
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Nordic-Baltic eID Project (NOBID)coreTechnology or IntegrationDigdir manages the NOBID project, which facilitates the use of national eID solutions across the borders of the Nordic-Baltic region. The project involves eight countries: Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, and Sweden. Beyond the region, NOBID is preparing a large-scale pilot for the EU Digital Identity Wallet, coordinated by Digdir. NOBID encompasses sub-projects including NOBCCS (EUDI Wallet certification), Identity Matching, and cross-border user stories.
• Digital Europe Programme (DIGITAL) — EUcoreStrategic or Co-development PartnerThe DIGITAL programme (2021-2027) is an EU instrument for bringing digital technology to businesses, citizens, and public administrations. Digdir coordinates Norway's participation in DIGITAL together with Innovation Norway, the Research Council of Norway, and the Norwegian Directorate for Higher Education and Skills. DIGITAL funds projects in supercomputing, AI, cybersecurity, digital skills, and broad deployment of digital technologies across the economy. Norway participates as a non-EU member.
• OECD — Observatory of Public Sector Innovation (OPSI)minorStrategic or Co-development PartnerNorway joined the OECD Declaration on Innovation in the Public Sector on 22 May 2019, together with 39 other countries. Digdir serves as the national contact point in OPSI, a global forum for public sector innovation. OPSI provides a platform for sharing innovation methodologies, case studies, and policy research across member countries.
• Innovation Norway (Innovasjon Norge)coreStrategic or Co-development PartnerInnovation Norway is a co-coordinator of Norway's participation in the EU DIGITAL programme alongside Digdir, the Research Council of Norway, and the Norwegian Directorate for Higher Education and Skills. Innovation Norway brings private sector innovation and market expertise to complement Digdir's public sector coordination role.
• The Research Council of Norway (Forskningsrådet)coreStrategic or Co-development PartnerCo-coordinator of Norway's participation in the EU DIGITAL programme alongside Digdir, Innovation Norway, and the Norwegian Directorate for Higher Education and Skills. The Research Council contributes research and innovation expertise, particularly for AI and advanced digital skills components of the DIGITAL programme.
• Norwegian Directorate for Higher Education and Skills (HK-dir)coreStrategic or Co-development PartnerCo-coordinator of Norway's participation in the EU DIGITAL programme alongside Digdir, Innovation Norway, and the Research Council of Norway. HK-dir contributes expertise on digital skills development, which aligns with the DIGITAL programme's focus on advanced digital skills deployment.
• KS (Kommunesektorens organisasjon)coreStrategic or Co-development PartnerKS is the association of Norwegian municipalities and plays a central role in coordinating municipal needs and interests in digitalisation work. KS is a key partner for Digdir in the national digital strategy, in the Konsultasjonsordningen (consultation mechanism between state and municipal sector), in the life events initiative (livshendelser), and in the jointly developed national roadmap for public digital development. KS and Digdir co-published the 2024-2030 digital strategy.
• Skate — Strategic Cooperation Council for Public Sector DigitalisationcoreStrategic or Co-development PartnerSkate is a strategic cooperation council and advisory body that contributes to coordinated digitalisation of the public sector for the benefit of citizens, businesses, the voluntary sector, and public entities. Digdir provides the secretariat for Skate. Skate advises on national digital priorities, coordination, and shared infrastructure investment sequencing.
• Nordic Council of MinistersminorStrategic or Co-development PartnerInternational cooperation partner through which Digdir participates in Nordic-level digital policy coordination, standards alignment, and cross-border digital service initiatives beyond the bilateral NOBID project. The Nordic dimension is particularly strong in eID, data sharing, and AI governance.
• Arkitektur- og standardiseringsrådet (ASR)coreStrategic or Co-development PartnerThe Architecture and Standardisation Council advises Digdir on all aspects of interoperability — legal, organisational, semantic, and technical — as well as governance of these standards. Digdir provides the secretariat for ASR. The council is a key mechanism for ensuring that national digital infrastructure follows coherent architectural principles across the entire public sector.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Digitaliseringsstyrelsen (Denmark): Denmark's agency for digitisation, running shared public-sector infrastructure (MitID digital identity, NemLog-in, Digital Post) and coordinating national digital strategy — directly comparable in mandate and Nordic context.
• Canadian Digital Service (CDS): Canadian government's centralised team for designing and delivering shared digital public services, working on identity, service standards, and cross-department coordination — a comparable peer operating at federal level.
• Direction interministérielle du numérique — DINUM (France): France's interministerial directorate for digital state modernisation, leading shared public-sector platforms (FranceConnect identity, data.gouv.fr, code.gouv.fr) — directly comparable mandate and scale as a national eGovernment coordinator.
• DIGITAL (EU) — Director-General for Communications Networks, Content and Technology: EU-level counterpart funding and coordinating pan-European digital public-services interoperability (eIDAS, Digital Europe Programme) — the supranational body Digdir partners with via the DIGITAL programme and eIDAS 2.0 implementation.
• e-Governance Academy (Estonia): Estonian non-profit that develops and exports digital-government frameworks (X-Road, eID, e-services), directly comparable in operating the keystone infrastructure that underpins a national eGovernment ecosystem and advising peer countries.
• DIGG (Myndigheten för digital förvaltning, Sweden): Sweden's agency for digital administration, responsible for national digital infrastructure (eID, digital post, interoperability frameworks) and the Swedish eGovernment action plan — a direct Nordic peer to Digdir's coordination mandate.
• Government Digital Service (UK) — GOV.UK / GDS: UK's central government unit for digital, data and technology, operating shared platforms (GOV.UK, identity assurance) and coordinating public-sector digital transformation — a near-perfect functional analogue to Digdir at a national level.

Others

• Kommunesektorens organisasjon (KS): Norwegian municipal-sector association that co-publishes the national digital strategy with Digdir and represents the 430+ municipalities in the consultation mechanism — a key ecosystem partner rather than competitor.
• OECD Observatory of Public Sector Innovation (OPSI): OECD-hosted forum where Digdir serves as Norway's national contact; OPSI defines public-sector innovation methodologies, benchmarks, and case studies — relevant adjacent ecosystem that shapes Digdir's innovation framework.

Broad incumbents

• Government Technology Agency of Singapore (GovTech): Singapore's central agency for government digital transformation, operating national identity (Singpass), shared platforms, and AI governance — a broader national digital authority that overlaps with Digdir's mandate but on a larger/multi-agency scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Digitaliseringsdirektoratet
• LinkedInlinkedin.com/company/digitaliseringsdirektoratet
• Xx.com/digdir_no

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about The Norwegian Digitalisation Agency