Analytical Technologies Group
Analytical Technologies Group is a US-headquartered, PE-backed independent service provider that repairs, maintains, and qualifies laboratory and bioprocess instruments (AKTA FPLC, microplate readers, mass spectrometers, bioreactors) for 2,000+ pharmaceutical, biotech, academic, and government customers across North America and Europe.
- Company typePrivate
- Founded2006
- HeadquartersWaterford, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Analytical Technologies Group does
Analytical Technologies Group (ATG), founded in 2006 and headquartered in Waterford, Connecticut, is an independent laboratory instrument service provider specializing in repair, preventative maintenance, calibration, and IQ/OQ qualification for a focused portfolio of analytical and bioprocess instruments. Core coverage includes Cytiva AKTA FPLC and bioprocess systems, Biacore SPR platforms, Molecular Devices/BioTek microplate readers and washers, Agilent LC/MS, HPLC/UHPLC and RapidFire systems, Genevac evaporators, centrifuges from Beckman Coulter/Sorvall/Eppendorf, and Thermo Fisher and other-OEM incubators and bioreactors. The company's technical differentiation rests on component-level field repair capability — troubleshooting and fixing instruments at the sub-assembly level in the field rather than swapping full modules — supported by ISO 9001-certified quality systems and full GxP/GMP/GLP-compliant documentation including NIST traceability, conformance reporting, and IQ/OQ paperwork.
ATG monetizes through three streams: recurring service contracts (Platinum 24-hour and Full Service 48-hour tiers, billed annually), time-and-materials pay-as-you-go repairs for non-contract customers, and refurbished equipment sales and leasing bundled with service contracts. The company operates a direct enterprise field-sales and field-service-engineer model across North America (US/Canada) and Europe (UK/Europe regional HQ), with inbound demand driven primarily by SEO-optimized instrument-specific web pages, dedicated phone intake, and customer referrals/testimonials.
The customer base spans more than 2,000 institutions across large pharmaceutical companies (Pfizer, Moderna, AstraZeneca, GSK, Novartis, BMS, Amgen), biotechnology firms (Keros Therapeutics, Inventprise, Immunocore, Repligen), CROs and CDMOs (Charles River, Curia, FUJIFILM Diosynth), research universities (Harvard, Oxford, Cambridge, Rockefeller), and government agencies (FDA, NIH, Leidos). ATG has cumulatively serviced 21,000+ instruments and completed 52,000+ work orders, reports an NPS of 92, and operates as a Reynolda Equity-backed platform pursuing a buy-and-build consolidation strategy, with NTS Laboratory Equipment acquired in September 2024 and Holmes Analytical acquired in 2023.
Analytical Technologies Group firmographics
Firmographics- Name
- Analytical Technologies Group
- Legal name
- Analytical Technologies Group
- Website
- https://atgservice.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Analytical Technologies Group is a US-headquartered, PE-backed independent service provider that repairs, maintains, and qualifies laboratory and bioprocess instruments (AKTA FPLC, microplate readers, mass spectrometers, bioreactors) for 2,000+ pharmaceutical, biotech, academic, and government customers across North America and Europe.
- Ownership category
- akta.pro rank
Analytical Technologies Group industry classification
Industry- Product category
- Laboratory Instrument Service & Maintenance
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (811210)
- SIC
- Laboratory Analytical Instruments (3826)
- akta.pro primary industry
- Maintenance, Service Contracts & Equipment Repair (Field Service, Parts) (HLAGAIAN)
- akta.pro secondary industries
- Quality Engineering & Risk Management (ICH Q9/Q10, validation, change control) (HLAGAKAL), Liquid Handling & Laboratory Automation (Pipettes, Robots, Workstations) (HLAGAIAD)
Keywords
Where Analytical Technologies Group is headquartered
LocationHeadquarters
- HQ city
- Waterford
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Analytical Technologies Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Service Contracts (Full Service Coverage): ATG sells annual and multi-year service contracts providing preventative maintenance, calibrations, emergency repairs, and priority response. Contract tiers include Platinum Full Service Coverage with 24-hour response and standard Full Service Coverage with 48-hour response.
- Time & Materials / Pay-as-You-Go Repairs: Non-contract customers pay per service engagement on a time and materials basis for diagnosis, repair, and maintenance.
- Refurbished Equipment Sales and Leasing: ATG buys, sells, and leases pre-owned, fully refurbished laboratory instruments including AKTA FPLC systems, microplate readers, centrifuges, incubators, SPR platforms, and bioreactors. All sales and leases are backed by ATG service contracts and warranties, including a One-Year Full Coverage Service Contract option.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Platinum Full Service Coverage with 24-Hour Response |
| Subscription | Annual | Full Service Coverage Contracts with 48-Hour Response |
| Other | Pay-as-you-go | Time & Materials Service and Repairs |
| Other | Pay-as-you-go | Installation/De-Installation and IQ/OQ Services |
| One time/ perpetual license | Multi-year contract | Refurbished Equipment with One-Year Full Coverage Service Contract |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Analytical Technologies Group product offering
Product offeringCore offering
Analytical Technologies Group (ATG Service) provides repair, maintenance, and service contracts for laboratory research and bioprocess instruments across North America and Europe. The company's certified field service engineers perform component-level field repairs, preventative maintenance, calibrations, and IQ/OQ qualification for a focused portfolio of precision instruments including FPLC systems (Cytiva AKTA), microplate readers/washers (Molecular Devices, BioTek), mass spectrometers (Agilent LC/MS, RapidFire), HPLC/UHPLC, SPR systems (Biacore), centrifuges, incubators, evaporators (Genevac), imaging systems, colony pickers, and bioreactors. ATG also buys, sells, and leases pre-owned, fully refurbished laboratory instruments backed by its own service contracts.
Product overview
Analytical Technologies Group (ATG Service) is a laboratory instrument service provider offering a unified portfolio of repair, maintenance, and service contract solutions for mission-critical laboratory instrumentation. The core offering is laboratory instrument service covering FPLC/bioprocess systems (Cytiva AKTA series), microplate readers (Molecular Devices SpectraMax, BioTek Synergy), mass spectrometers (Agilent LC/MS, RapidFire), HPLC/UHPLC systems, SPR platforms (Biacore), imaging systems, centrifuges, incubators, evaporators, colony pickers, and bioreactors. ATG also provides refurbished equipment sales and leasing as a secondary offering, and specialized bioprocess equipment services with GxP compliance documentation. All services are backed by service contracts with varying response times (24-hour and 48-hour options). The company operates across North America and Europe, serving pharmaceutical, biotechnology, and research institutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Laboratory Instrument Repair & Maintenance Repair and preventative maintenance services for a focused portfolio of laboratory research and bioprocess instruments including FPLC, microplate readers/washers, mass spectrometers, SPR platforms, HPLC/UHPLC, centrifuges, incubators, evaporators, imaging systems, colony pickers, and bioreactors. Delivered on-site by ATG's certified field service engineers across the US/Canada and UK/Europe.
- Service Contracts (Full Service Coverage) Annual and multi-year service contracts providing preventative maintenance, calibrations, emergency repairs, and priority response for laboratory instruments. Tiers include Platinum Full Service Coverage with 24-hour on-site response and standard Full Service Coverage with 48-hour on-site response. Includes custom GxP/GMP/GLP documentation, NIST traceability, and conformance paperwork.
- Bioprocess Equipment Service Specialized service for bioprocess equipment including Cytiva AKTA Process systems, with complete wetted-path exchanges, custom validation paperwork, additional checkpoints for FDA compliance, and engineering support for production environments. Targeted at bioprocess and GMP manufacturing settings.
- Refurbished Equipment Sales & Leasing Sale and lease of pre-owned, fully refurbished laboratory instruments including AKTA FPLC systems, microplate readers, centrifuges, incubators, SPR platforms, and bioreactors. All transactions backed by ATG service contracts and warranties, including an optional One-Year Full Coverage Service Contract.
- Installation/De-Installation and IQ/OQ Qualification One-time installation, de-installation, and IQ/OQ (Installation/Operational Qualification) services for laboratory instruments, with as-found and as-left testing documentation. Supports GxP/GMP/GLP-compliant laboratory environments.
Quantifiable outcome
- 48-hour on-site response time commitment
- +5 more outcomes
Companies that use Analytical Technologies Group
Customer profileNamed customers32 records
Segments5 records
Ideal customer profiles5 records
Analytical Technologies Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Analytical Technologies Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Cytiva (AKTA, Biacore, Amersham, Typhoon brands)coreATG is an authorized expert service provider for the full suite of Cytiva instruments including AKTA FPLC systems (all models), Biacore SPR platforms, and Amersham Typhoon imaging systems. ATG positions itself as the certified, expert OEM alternative for Cytiva bioprocess equipment. No formal technology partnership is explicitly stated; the relationship is based on independent service expertise.
- Agilent Technologies (BioTek, LC/MS, HPLC, RapidFire brands)coreATG services all Agilent/BioTek microplate readers (Synergy, Epoch, Cytation series), BioTek microplate washers (ELx405, EL406, MultiFlo, etc.), Agilent HPLC/UHPLC instruments (1100–1290 Infinity series), Agilent mass spectrometers (6100 Series, Triple Quadrupole, RapidFire, TOF/Q-TOF), and Agilent RapidFire high-throughput LC/MS systems. ATG is an independent service provider, not an authorized Agilent channel partner.
- Molecular Devices (SpectraMax, QPIX, ClonePix, ImageXpress brands)coreATG services all Molecular Devices microplate readers (SpectraMax, VersaMax, Gemini, FlexStation, AquaMax), colony pickers (QPIX, ClonePix), and ImageXpress imaging systems. ATG positions as an expert independent service provider with deep familiarity with Molecular Devices instruments built through 17+ years of specialization.
- Beckman Coulter, Thermo Fisher Scientific, Eppendorf (Centrifuges and Incubators)coreATG services centrifuges from Beckman Coulter (Allegra, Optima, Avanti series), Sorvall, and Eppendorf; and incubators/CO2 incubators from Thermo Fisher (Heracell, Forma, MaxQ), Eppendorf New Brunswick, Infors, Sanyo, Kuhner, and New Brunswick. ATG is an independent service provider for these OEM instrument lines.
- Genevac (ATS Corporation) — EvaporatorscoreATG services all Genevac branded evaporators (EZ-2 Plus, EZ-2 Elite, HT8, HT12, HT24 series) as an expert independent service provider. Genevac/ATS Corporation is the OEM brand owner.
- NTS Laboratory Equipment Inc.minorNTS Laboratory Equipment Inc. was acquired by ATG (Reynolda-backed) in September 2024. NTS appears as a partner brand on the ATG website, suggesting ongoing relationship integration post-acquisition. The NTS logo appears in the partner logos section on the ATG Service homepage.
- Holmes AnalyticalminorHolmes Analytical was recently acquired by ATG (Reynolda-backed) prior to June 2023, per PEHub Europe reporting. The acquisition expanded ATG's capabilities in the analytical instrument service market.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Analytical Technologies Group competitors and assessment
Company assessmentBroad incumbents
- Cytiva: OEM of AKTA FPLC, Biacore SPR, and Typhoon imaging systems — the core platforms ATG services. Cytiva is the dominant incumbent against which ATG positions as a certified, cost-effective independent alternative.
- Agilent Technologies: OEM of LC/MS, HPLC/UHPLC, and BioTek microplate instrumentation that ATG services. Agilent's CrossLab service organization is the primary OEM incumbent ATG competes with on service contracts.
- Molecular Devices: OEM of SpectraMax microplate readers, ClonePix/QPIX colony pickers, and ImageXpress imagers — a major chunk of ATG's serviced portfolio. Direct competitor on service contracts for these platforms.
- Thermo Fisher Scientific: OEM of Heracell incubators and broader lab instrumentation that ATG services. Thermo Fisher's Unity Lab Services is a direct incumbent competitor on multi-vendor lab service contracts.
- Beckman Coulter: OEM of Allegra, Optima, and Avanti centrifuges that ATG services. Beckman Coulter service is the OEM-side incumbent ATG competes with for centrifuge service in biopharma accounts.
- Eppendorf: OEM of centrifuges, incubators, and New Brunswick bioprocess equipment that ATG services. Eppendorf service organization competes with ATG on dedicated bioprocess and cell-culture service contracts.
- Waters Corporation: OEM of LC and MS instruments with a substantial service business. While not in ATG's stated portfolio, Waters is a comparable OEM service incumbent on adjacent chromatography/mass spectrometry equipment in biopharma labs.
- Genevac (ATS Corporation / SP Scientific): OEM of EZ-2 and HT-series evaporators that ATG services. Genevac's own service organization is the OEM incumbent ATG displaces on evaporator service contracts.
Direct peers
- Tritech: Listed as a brand partner on ATG's website, suggesting a peer/collaborator relationship in the independent laboratory instrument service space. Comparable independent service provider overlapping on similar OEM instrument portfolios.
- Intech: Listed as a brand partner on ATG's website; an independent laboratory equipment services company that overlaps with ATG on instrument repair and maintenance for biopharma and research customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Analytical Technologies Group social profiles
Digital presenceAnalytical Technologies Group compliance and trust
Trust signalCompliance1 record
Analytical Technologies Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Analytical Technologies Group leadership team
Management profileNumber of profiles
Analytical Technologies Group subsidiaries and ownership
Company hierarchySubsidiaries2 records
Analytical Technologies Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Analytical Technologies Group M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Analytical Technologies Group
What does Analytical Technologies Group do?
Analytical Technologies Group (ATG Service) provides repair, maintenance, and service contracts for laboratory research and bioprocess instruments across North America and Europe. The company's certified field service engineers perform component-level field repairs, preventative maintenance, calibrations, and IQ/OQ qualification for a focused portfolio of precision instruments including FPLC systems (Cytiva AKTA), microplate readers/washers (Molecular Devices, BioTek), mass spectrometers (Agilent LC/MS, RapidFire), HPLC/UHPLC, SPR systems (Biacore), centrifuges, incubators, evaporators (Genevac), imaging systems, colony pickers, and bioreactors. ATG also buys, sells, and leases pre-owned, fully refurbished laboratory instruments backed by its own service contracts.
Is Analytical Technologies Group a public or private company?
Analytical Technologies Group is a private company. It is classified as private equity controlled and is currently operating.
When was Analytical Technologies Group founded?
Analytical Technologies Group was founded in 2006. It employs 11 to 50 people.
Where is Analytical Technologies Group based?
Analytical Technologies Group is headquartered in Waterford, United States, in the North America region.
How does Analytical Technologies Group make money?
Three revenue lines are on record. Service Contracts (Full Service Coverage) is the primary driver. The others are time & Materials / Pay-as-You-Go Repairs and refurbished Equipment Sales and Leasing.
Who are Analytical Technologies Group's main competitors?
Broad incumbents on record are Cytiva, Agilent Technologies, Molecular Devices, Thermo Fisher Scientific, Beckman Coulter, Eppendorf, Waters Corporation and Genevac (ATS Corporation / SP Scientific). Direct peers are Tritech and Intech.
Does Analytical Technologies Group have an API?
No public API is recorded for Analytical Technologies Group.
What industry is Analytical Technologies Group in?
Analytical Technologies Group's product category is Laboratory Instrument Service & Maintenance. Its primary akta.pro industry code is HLAGAIAN, Maintenance, Service Contracts & Equipment Repair (Field Service, Parts), with a secondary code of HLAGAKAL, Quality Engineering & Risk Management (ICH Q9/Q10, validation, change control). Its NAICS code is 811210 and its SIC code is 3826.