Tower Hill Insurance

What Tower Hill Insurance does

Tower Hill Insurance is a privately-held, family-owned property and casualty insurance carrier founded in 1972 (originally as Mobile Home Insurance Associates) and headquartered in Gainesville, Florida. The company specializes in residential and commercial property insurance for hurricane- and storm-exposed markets across the Southeastern, Southern, and Southwestern United States, operating through licensed affiliates Tower Hill Prime, Tower Hill Preferred, Tower Hill Signature, and the Tower Hill Insurance Exchange reciprocal insurer, along with Tower Hill Specialty for hard-to-place risks. Its core product portfolio covers homeowners (HO3), renters (HO4), condo (HO6), mobile home, flood, dwelling fire, watercraft, and seven distinct commercial lines (office/retail, assisted living, self-storage, early learning centers, mercantile, HOAs, commercial residential), with endorsements including Equipment Breakdown and CyberShield. More than 1.7 million Floridians have been insured by Tower Hill, and the company held the fourth-largest Florida homeowners market share as of 2012.

The company runs a property and casualty technology platform anchored by a Customer Portal, a mobile application for iOS and Android, and the QuickFNOL text-based first-notice-of-loss system that pushes claim links to policyholders in the path of named storms. Catastrophe response infrastructure includes mobile CAT sites, remote deployment capabilities, aerial imagery for post-storm damage assessment, 500+ claims-trained employees, and a credentialed contractor network (CastleCare, powered by Alacrity) providing 24/7 emergency mitigation services. Tower Hill also operates in-house reinsurance and holding entities (Tomoka Re, Tower Hill Re, Alachua Capital, ICS Software Acquisition), giving it structural capacity to manage catastrophe exposure.

Tower Hill's business model is built on recurring insurance premiums collected on annual billing cycles, with pricing quote-based on property-specific risk factors and hurricane deductibles typically set at 2-5% of dwelling value. Distribution is exclusively through independent insurance agents across 10-17 states, with formal appointment processes for personal and commercial lines; digital self-service (Quick Quote, mobile app, Customer Portal) supports existing policyholders but new business flows through the agency channel. The company maintains a Demotech A (Exceptional) Financial Stability Rating for Tower Hill Prime and the Exchange, and a BBB A+ rating, both critical trust signals in catastrophe-exposed property insurance where carrier solvency post-event drives purchase decisions.

Name

Tower Hill Insurance

Legal name

Tower Hill Insurance Group, LLC

Website

https://thig.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tower Hill Insurance is a privately-held, family-owned Florida-based property and casualty carrier founded in 1972, offering homeowners, specialty residential, and commercial property insurance exclusively through independent agents across 17 Southeast, South, and Southwest U.S. states.

Ownership category

akta.pro rank

Product category

Property Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Homeowners Insurance (FSAJACAA)

akta.pro secondary industries

Landlord / Dwelling Fire (DP) Insurance (FSAJACAD), Renters Insurance (FSAJACAB), Surplus Lines Property (CAT/High-Hazard) (FSAJAGAB)

Keywords

• Homeowners insurance
• Property insurance
• Commercial property insurance
• Flood insurance
• Specialty insurance programs

Headquarters

HQ city

Gainesville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Insurance Premiums: Tower Hill generates revenue through insurance premiums from homeowners, mobile home, rental property, condominium, renters, commercial, and flood coverage policies. Premiums are collected on a recurring basis (annual or monthly billing cycles).
2. Tower Hill Specialty Products: Specialty insurance products including Dwelling Fire (DP1 & DP3), Manufactured Homes (MHO), and Homeowners (HO3) for homes valued up to $750,000 and dwelling coverage up to $1 million for vacant homes.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Tower Hill Insurance is a Florida-based property insurance carrier offering personal lines (homeowners, renters, condo, mobile home, flood, dwelling fire, watercraft) and commercial lines (office/retail, assisted living, self-storage, early learning, mercantile, HOA, commercial residential) coverage. Products are distributed exclusively through appointed independent insurance agencies across approximately 10-17 southeastern U.S. states. The company also operates a specialty subsidiary for hard-to-place risks and a reciprocal insurer exchange.

Product overview

Tower Hill Insurance is a property insurance company offering a portfolio of personal and commercial lines products primarily focused on residential coverage in the Southeast United States. The core personal lines portfolio includes Homeowners (HO3), Renters (HO4), Condo (HO6), Mobile Home, Flood, Dwelling Fire, and Watercraft policies, sold alongside optional endorsements such as Equipment Breakdown and CyberShield. For commercial lines, the company offers coverage for office/retail, assisted living facilities, self-storage, early learning centers, mercantile, HOA, and commercial residential properties. Tower Hill Specialty, a subsidiary, provides niche HO3, Manufactured Home (MHO), and Dwelling Fire (DP1/DP3) programs targeting homes valued up to $750,000–$1 million with varying eligibility criteria. Customer-facing digital tools include the Tower Hill Mobile App (iOS/Android) and Customer Portal for account access, claims reporting, and QuickFNOL storm alerts. CastleCare provides a credentialed contractor network for emergency repairs. The company primarily distributes through independent insurance agents and agency partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• CastleCare: A credentialed contractor network program powered by Alacrity that provides emergency repair services including roof tarping, water extraction, tree removal, and window board-up for Tower Hill members and policyholders.
• CyberShield
• CAT365

Products and services

• Homeowners (HO3) Standard homeowners insurance covering the physical structure of the home, personal belongings, liability protection, and additional living expenses for covered losses. For individual property owners in the Southeast.
• Renters (HO4) Renter's insurance covering personal property and liability for tenants in rental dwellings.
• Condo (HO6) Condominium insurance covering the interior of the unit, personal property, and liability for condominium owners.
• Mobile Home Insurance coverage specifically designed for mobile and manufactured homes.
• Flood Flood insurance coverage, available through both NFIP and private flood programs, covering water damage from the bottom up.
• Watercraft Watercraft insurance coverage for boats and water vessels, available through SkiSafe.
• Dwelling Fire Dwelling fire insurance for rental properties and vacant homes, covering DP1 and DP3 programs.
• Commercial Lines Commercial property insurance covering office/retail facilities, assisted living facilities, self-storage facilities, early learning centers, mercantile, homeowners associations, and commercial residential properties.
• Tower Hill Specialty Programs Specialty insurance products including Dwelling Fire (DP1 & DP3) for homes up to $500K-$1M, Manufactured Homes (MHO) up to $300K, and Homeowners (HO3) up to $750K targeting hard-to-place risks.

Quantifiable outcome

• More than 1.7 million Floridians have chosen Tower Hill to protect their homes
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• Alacrity (CastleCare Program)coreImplementation/ SI/ Consulting PartnerCastleCare is a credentialed contractor network powered by Alacrity that provides emergency repair services exclusively for Tower Hill members and policyholders. Services include roof tarping, water extraction, tree removal, and window board-up. Available 24/7 through 844-TOWER-11.
• Bluegrass Insurance ManagementcoreStrategic or Co-development PartnerTower Hill affiliate providing additional catastrophe claims support. Being expanded to further support members' needs during catastrophic events.
• Lloyd's SyndicatescoreOthersTower Hill Specialty acts as General Agent or Policy Administrator for Lloyd's Syndicates as part of their insurance company network.
• RenaissanceRe Specialty U.S. LTD. (RSUSL)coreOthersTower Hill Specialty acts as General Agent or Policy Administrator for RenaissanceRe as part of their insurance company network.
• Vantage Risk Specialty Insurance CompanycoreOthersTower Hill Specialty acts as General Agent or Policy Administrator for Vantage Risk as part of their insurance company network.
• XL CatlincoreOthersTower Hill Specialty acts as General Agent or Policy Administrator for XL Catlin as part of their insurance company network.
• Rockhill Insurance CompanycoreOthersTower Hill Specialty acts as General Agent or Policy Administrator for Rockhill Insurance Company as part of their insurance company network.
• 20+ Catastrophe ContractscoreOthersTower Hill maintains more than 20 catastrophe contracts offering additional First Notice of Loss (FNOL) support and independent adjusters to supplement in-house teams during major storm events.

Scale indicators8 records

Recent moves9 records

Expansion highlights3 records

Direct peers

• Heritage Property & Casualty Insurance: Florida-focused personal property insurance carrier writing homeowners and similar residential lines; competes directly with Tower Hill for Florida homeowners share and participates in the same Citizens takeout ecosystem.
• Florida Peninsula Insurance: Florida-only homeowners and property insurer specializing in coastal and hurricane-exposed risks; directly competes with Tower Hill in the same personal lines and geographic niche.
• Security First Insurance: Florida-domiciled homeowners and property insurance writer with similar agency distribution and Citizens takeout history; comparable book and customer base to Tower Hill.
• Southern Fidelity Insurance: Florida-focused residential property insurer writing homeowners, dwelling fire, and mobile home coverage; competitor for the same hard-to-place and standard personal lines customers.
• Slide Insurance: Florida-focused homeowners insurer (successor to United Insurance Holdings / FedNat portfolios) writing coastal and inland personal property risks; directly comparable book of business.
• Universal Property & Casualty Insurance: Florida-anchored personal property insurer (Universal Insurance Holdings) writing homeowners, dwelling fire, and flood; competes with Tower Hill in the same Florida personal lines market.
• Olympus Insurance: Florida-focused residential property insurer writing homeowners, condo, and dwelling fire products with similar agency distribution and Citizens takeout participation.
• HOMEOWNERS CHOICE (HCI Group / TypTap): Florida-domiciled property and casualty holding company writing homeowners insurance through subsidiaries including TypTap; comparable book, technology investments, and Citizens takeout exposure.

Broad incumbents

• Citizens Property Insurance Corporation: Florida's state-backed insurer of last resort; not a direct competitor for the same customer but the residual market from which Tower Hill has historically taken out policies via depopulation programs.

Emerging players

• SageSure Insurance: Specialty personal lines MGA/carrier focused on catastrophe-exposed and non-standard residential property across multiple coastal states; comparable specialty homeowners niche and multi-state expansion pattern.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/towerhillins
• Facebookfacebook.com/towerhillinsurance

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tower Hill Insurance